easy access, clean drive aisles and wonderful experience with the store manager at this location…read more Totally 5 stars!!

TOTAL SCAM!!! Rented a unit in March 2023 and in May they notified me that they were doubling the…read moreprice on my unit. DOUBLE!!! I get that the rates can increase but to raise it so quickly by so much is ridiculous! I've rented units at competitors long term and never had the price increase more than $10. The units are dirty and full of bugs and they get water in them. Found a better deal at a nicer location with a competitor. I will NEVER rent from these scammers again! $200 a month for a non temp controlled 5x10 unit is insane! And after reading other reviews, it appears that if you live out of state, they will take advantage of you. I moved to Ohio and needed the unit to store things until I could come back to collect the rest. These scammers seem to prey on out of state renters. BEWARE!!!!

Gloria and Keith have been excellent to work with always helpful, professional and go the extra…read moremile in service. Over the last 10 years they have made this rental experience easy. Renting the truck, paying my bill, understanding the invoice the customer care is awesome. I would suggest to any of my friends who need storage in South Jersey area these folks will treat you very well. I give them 5 stars out of 5. William Kates

Amazing! The Manager, Yulia and her husband, are absolutely terrific. She is so helpful and…read moreaccommodating. We appreciate the service they provided to make our storage needs stress free. Our conditioned unit was spotless and ready without any issues. The entire complex is spotless. We considered other storage facilities and are thrilled that we chose this one. Highly recommend!

No issues at all. Unit was ready and clean for us to use. Management was very friendly and…read morehelpful. Highly recommend.

They are professional, pleasant and easy to work with. The building is well-lit and clean. Our…read morestorage unit is easy for us to access and lays out well. The lot is very secure.

Tempest, the manager, is excellent. She is welcoming, knowledgeable, warm and experienced. She…read moremade out move-in seamless and pleasant. Highly recommend working with her at this location!

The hours on here say that they are open until 4PM on weekends, but they are actually only open…read moreuntil 3:30PM for move-in/move-out. Despite this, the customer service is amazing. After an 18-hour round trip move (and catastrophic experience with UHaul), Patricia was so kind to me. She patiently told me where to pull into the loading dock, stayed to make sure my access code worked, and showed me to my unit. She stayed from the remainder of the 45 minutes it took us to unload and reassured me that everything would be okay. Moving is a deeply difficult experience in the best of times, but Patricia took so much care to help me through this process. If I could give more stars I would! The entire facility is clean, well-lit, climate-controlled, and secure.

The Limerick location and its area manager are the most unprofessional staff I've ever encountered…read more Compass Storage Corporate needs to pay attention to the caliber of people they hire to interact with customers paying high dollar for sub service. My monthly due date is the 8th. Like many Americans, money is tight and I knew that I would be paying a $20 late fee - but that I also had a 5 day grace period. I started receiving phone calls on May 11 from personnel in this location telling me that I needed to pay my bill. The next phone call was on the 13th and I spoke with the representative and told her I was aware that my payment was late. All total - I received 8 phone calls and six text messages regarding my account. It was worse than a collection agency. Because I've never been this late before (groceries, gas, medication VS. paying storage who wins?) I did not know that an additional $20 was assessed four days after the first assessed penalty. I have rented from this location for over 7 years starting when it used to be Metro. I had a testy exchange with George on Saturday, who implied that I was trying to skip out on my bill and that they deal with this all the time. He also said he'd "try" to pass my concerns along to the area manager, but he's not in control of her schedule and hopefully she'd get back to me sometime this week. I was outraged and called the corporate customer service number and explained my offense. The area manager finally called me today and it was - again - an abysmal, defensive conversation. I learned that $40 is part of the "late" fees and accepted that; however, my complaint was that I was being harassed and maltreated as a longtime customer and that the texts and emails are excessive. She proceeded to interject and said she'd let me talk and now it was her turn and that because I keep interrupting her she can't help me. She essentially defended the actions of the Limerick staff and never once treated my concerns as valid. It's not about the money anymore - it's about the professional disrespect that she is green lighting. DO NOT RENT UNITS FROM COMPASS. THE LIMERICK LOCATION IS THE WORST AND SO IS THE AREA MANAGER. I cannot WAIT to get my things and leave after spending thousands of dollars over several years. The price hikes are also so out of control that it borders on extortion.

We used the Limerick location for a while. The rent for storage seems to go up every 3 months…read more Since they took over this location from MetroStorage they have increased the rent 3 times. We are moving to another local storage company.

I recently moved into the area, and needed to store some of my belongings for a few months while…read morelooking for a permanent place to stay. I stopped by to check out Chester Heights Self Storage and was really pleasantly surprised. The guy at the front desk, Dave, was really nice and helpful (and super busy!). He made sure to pay attention to me even though he was helping other customers, and he gave me a price list to look at. One of the other customers also waiting in there told me that he had researched all of the other storage facilities in the area and that this was the cheapest and newest. They had so many different types of units available, and I went with the 10x10 climate-controlled. I'm really happy with the cleanliness of the facilities, the friendliness and helpfulness of the staff, and also with the security measures at the facility. I've stopped by a couple of times to get stuff out of my unit after hours and I felt so safe! Gates that require codes to get in AND out of and 24/7 video surveillance all over the place. Definitely stop by here if you need self-storage.

The experience with this storage facility is awesome! The onsite rep took us on the tour and found…read moreexactly what we needed. Pleasant, polite and very personable. Will be moving in next week and was able to book the moving truck on top of great deal for the storage. The place is very conveniently located, clean and easy to access. Very pleased.

Highly recommend for any moves you have planned. Such an organized process from the online quote…read morethrough the removal of this shitty couch that belonged to my ex. I requested the move to storage literally a day before and they were ontime and in communication, which is rare for any type of moving service these days. Alex and Charles were my movers and they were extremely professional, fast to move, and conversational. They did a great job on my move today and I will 100% be coming back in the future!! Thanks for making this need for storage such a stress-free process!

PLEASE, PLEASE pay attention to this. MakeSpace IS A SCAM…read more After being told my movers would arrive between 8-11am I received a text message at 10:50 from the moving team saying, "we'll be there in 20-30 depending on traffic". 50 minutes later, nothing. I so texted them and received a message saying, "we're en route". At this point it was 11:45 -- 45 MIN LATE FROM THE LAST POINT OF THE TIME WINDOW. Then about 20-25 minutes later, I received a message from a customer service agent - not the movers who had been texting me - saying there was nowhere to park, so they left. Interesting, because there were places to park, including where I parked my car to ensure there was a designated spot. The customer service rep was very apologetic and said she'd call the team. She called them, and called me back maybe 40 minutes later only to say she couldn't help cause they had nowhere to park. WHO DOES THAT? They could text updates on their arrival, but when they didn't see immediate parking, said nothing. Keep in mind, this was the last day of the month. I was moving from Philadelphia to Boston that day. So I now had to engineer a move to Boston the same day (now at about 1:30pm). Needless to say, no moving company could help. I looked at a previous Uhaul quote I'd gotten when I was considering moving myself -- the truck rental would have been $450. Uhaul, Ryder, and Budget all had no trucks within 150mi. of Philadelphia on the day of the move. Penske did -- so I drove 45 minutes to pick it up, paying $1200 for the rental. Of course, I was moving from a 3rd floor walk up apartment, which was too much to move myself with the time crunch. I was forced to hire people off TaskRabbit since no actual movers could accommodate the same day scheduling. Like the truck, I paid a significant premium for same day help. The two gents, who were far from professional movers, with me, were able to get my stuff in the truck in 3 hours. All in, I paid $600 for those two helpers. Worst of all, I went back and looked at the quotes I'd gotten for a full-service move from Philly to Boston (all in the $1,400-1,700 range). Instead, I ended up paying just over $2k, because MakeSpace is a SCAM. Maybe a bad outing, you say? Just bad luck? I thought so, too. Don't get me wrong, under no circumstances would an experience this bad be allowable, but then I met my friend's new girlfriend -- who HAD THE EXACT SAME EXPERIENCE. As did her friend, who moved the same week she had from NYC to Philly. They often DO NOT SHOW, do not call, and leave you to figure it out. I paid just over $2,000 to move myself! Not leaving Philly until 9pm and arriving in Boston to my new apartment at 3am. Thankfully I was able to get out the same day and avoid having to deal with my old apartment and property manager to pay additional rent. All-in-all, the worst experience ever. Whatever you do, do not risk it by using this "company".

This business promises office hours when you sign the contract that they do not make good on moving…read moreforward. It's very common to show up and find the office closed for hours at a time during the agreed-upon hours.

Update: DO NOT RENT HERE IF IT WILL BE LONG TERM!! BEFORE THIS MONTH, I PROB WOULDVE GIVEN THEM…read moreGOOD REVIEWS. HOWEVER, I AM has changed. Be cautious After "six or seven" months they will increase your rates. after a year mine went up $25 per month "and this rate is locked in for a year". I can see going up $5 or $10 a month but $25?! Nope. I am also thinking about filing a complaint elsewhere. Going to review my contract because I do not remember being told of rate increases like this.