They had everything I needed. Sign up was quick and easy. Customer service was great too.read more

Great service, Vanessa was able to show us several storages that would fit our needs.read more

I paid for over two years of secure car storage for my 2006 Buick Rendezvous with AAAA Storage, and…read morethey exceeded every expectation I had. From day one, they took excellent care of the vehicle, kept it in great condition, and promptly alerted me to any minor issues that came up. Their communication was always clear and professional. When my storage needs ended, we worked out a mutually agreed-upon contract for AAAA Storage to sell the car on my behalf. They handled everything with remarkable professionalism--advertising, negotiating, and closing the deal far more effectively than I could have managed myself. They never delayed the process and actually accelerated a smooth, successful sale. This was a wonderful partnership from start to finish. I had no further need for the vehicle and won't be traveling back to San Diego, but I cannot recommend AAAA Storage highly enough. If you need reliable car storage (or related services), let Kevin and the team take care of you. They are an outstanding company, and I truly hope they continue to grow and thrive.

Can't recommend AAAA Auto Storage & Park enough! I had my 2001 Chevrolet Corvette stored with them…read morefor the better part of six years! The team at AAAA often went above and beyond to accommodate special requests I had in terms of car maintenance and they never hesitated to help me out. The best part was when I finally retrieved my vehicle for the final time after six years of storage, my car was in GREAT condition - as good, if not better, than when I originally dropped it off. Fair rates, excellent customer service and peace of mind - can't ask for much more than that. Thanks again AAAA!

Service quality great. Same day was looking into renting same day I'm receiving my unit. Karen…read morecalled me to ask if I needed anything prior to coming in and also just letting me know what the facility offers extremely helpful an friendly

Great service and great prices. Tons of parking and the facility is very clean since it's still…read morepretty new. Front staff was nice. Showed us around the place and allowed us to see different sizes and we were able to get a great size unit for a great deal. Highly recommend them. We're very happy with the storage unit we got. Very accessible.

I recently used this U-Stor-It location to help manage an upcoming move, and the experience was…read moreseamless from start to finish. Moving is usually incredibly stressful, but this facility made the logistics so much easier. A few things that really stood out: * Cleanliness: The entire facility is very well-maintained and clean, which gave me peace of mind about storing my belongings there. * Accessibility: They have plenty of carts available for use. This was a total game-changer for loading and unloading quickly without breaking my back. * Great Staff: The team on El Cajon Blvd is fantastic--super friendly, professional, and ready to help with any questions. If you're moving in the North Park area and need a reliable, easy-to-use storage unit, I highly recommend this spot!

Good customer service area was very clean. They even work after hours…read more Will definitely keep coming back

Signed up for my storage unit today and Chris took amazing care of me! He was so helpful and…read moreaccommodating - not adding any unnecessary upgrades - if anything he told me I could go smaller if I wanted to. The tour was a breeze - literally! We got to tour the property in a golf cart. :) I had a really last minute unexpected move (next day!) and he recommended movers for me that were able to accommodate me. I wish the access hours were a little later (closes at 8pm), but that's a personal preference I can work around. Thank you, Chris and A-1 Storage for the amazing customer service and easy process!

Shawn helped me to check in and did well and helped me out with everything to understand how to go…read morethrough the unit

Great customer service! Very helpful and kind clean units and facility easy access to units hand…read morecarts

I have rented space here for years now. I have no prior experience in storage rental, so i dont…read moreknow how to judge in reference to other companies. I can say that in the time i have been here i have always been treated well. Courteous and friendly. As far as being secure... i left my storage unlocked one day and got a call the next day about it.

My experience with this Extra Space storage started really great. The people I dealt with were very…read morehelpful and went above and beyond to help me. I rented a unit and told them I need it for 3 months and 3 to 5 days only in the fourth month. They told me that would not be a problem and will charge me for however days I need it in the final month based on the monthly fee adjusted for the days used. When I went to check out on the 3rd of the month, they had already taken out the payment for the entire month and told me they will NOT refund me for the 27 days of the month I am not using the storage unit. I was told that it's in the rental agreement, which was not mentioned to me when I first rented the unit and was reassured that I will only pay for the days used. Deceptive tactics. I will not use them again.

I made a reservation for this month and I called to get my storage unit and even though I forwarded…read morethe email to the manager because he couldn't find my reservation over the phone. He called me back and told me that he couldn't honor that price even though I sent him the email worst costumer service I wouldn't bother renting a storage unit unless u want to get the run around

Stored my stuff with them for a bit while in San Diego. Great location, clean and easily…read moreaccessible! Definitely recommend!

I rarely leave reviews, but I feel it's important to share an honest experience for anyone…read moreconsidering storing their personal belongings here. I was informed by Kettner Storage that my lock was allegedly loose, and without my authorization, they placed their own lock on my unit. While I understand security protocols are important, the way the situation was handled afterward was incredibly disappointing and unnecessarily difficult. I live far from the facility, and with the cost of gas and time, I sent my assistant to simply check the unit. Despite calling from the phone number listed on my account -- the same number they have previously used to contact me regarding payments and account information -- my assistant was denied access because they refused to provide the key to the lock THEY placed on my unit. After multiple calls with the supervisor, confirming my identity over the phone, acknowledging who I was, and having my account information in front of them, they still insisted I personally drive down with my physical ID to access my own belongings. What made this more frustrating was being told "not to take it personally," when the reality is that this caused a very personal inconvenience involving my time, travel, expenses, and stress. There were many reasonable solutions that could have been offered: * Allowing me to email a copy of my ID for verification * Adding my assistant temporarily to the account * Verifying identity through the account phone number and information already on file Instead, I was met with inflexibility and what I believe was dishonesty. I was later told that on April 16th I had allegedly been informed that I would need to appear in person with ID to access the unit. That conversation never happened. The discussion on that date was regarding adding my card to autopay. For people who store important belongings -- especially if you travel frequently, live far away, or may need emergency access through a trusted assistant or family member -- this is something to seriously consider. If a lock issue occurs and you cannot physically appear immediately, accessing your own belongings may become extremely difficult. Storage companies should not only provide security, but also professionalism, honesty, hospitality, and practical solutions for their customers. Unfortunately, that was not my experience here. I truly wish I could leave zero stars, but one will have to do.