I recently rented a storage unit and I am very happy with its location, ease of access and especially the service. Arthur went above and beyond to go out of his way to help me with set up and accessories I needed. Very friendly and professional with genuine vibe so I wanted to acknowledge him read more

Everyone... HAPPY THURSDAY here in San Diego America's City! with BallPark Storage downtown in the Gaslamp District of the East Village on Island Avenue being America's Finest Storage Facility to store your valuable possessions securely with peace of mind! The company has brought in a whole new management team of workers who will watch over your precious valuables stored there like a hawk or like a mother bear caring for her cubs . Maria is the new manager now and her sole purpose, focus is to make sure that whatever you store in your unit is secure and safe: Team Maria will protect your assets stored at Ballpark Storage in your private unit . I've been a customer for years and speak from firsthand experience. Yes, Ballpark Storage is the finest place to stockpile your fine possessions, valuables with confidence . Sincerely, Jacob Regal. read more

This is another review for this place which has been my go to for moving & storage needs. The management & staff that has come and gone has always been on point, professional, friendly & helpful. The manager Jessica is amazing asset to an already great business. Jessica has greatly improved grounds surrounding this storage place. It's downtown after all so expect homeless people & a-lot of rowdy people a hours of the day & night. Jessica along with Gilberto run a pretty tight ship on the grounds. Jessica handles every client, homeless or mental ill people in or around the grounds with dignity, empathy & an encouraging spirit. read more

Shitty Service. I called ahead to reserve a storage. They we're nice on the phone. Then when I came on Sunday to finalize everything around 12:10 pm, the guy was dismissive and said come back in ten i'm on lunch. On Sunday they close at 4:30. I came back at 3:45 with my moving company to store some stuff, and waited 30 minutes because there was a be back sign on the door. I ended up choosing Public Storage because no one was there. Don't believe the hype. This is a real review, don't waste your time. Oh yeah and they overcharge too. read more

We had rented a storage unit here for a little over 4 years as it was conveniently located to where we lived downtown. We disliked going there as it was hard to find parking and there were many homeless people that frequented the storage facility. As we only needed to go a few times a year, we put up with it. However, when we went before the holidays to get our Christmas items, we discovered that the majority of our items in our unit had been stolen. There was no sign of a break in and our lock was intact. Management was not around to report it to, but when I called to report it the next day, they did not seem that concerned, did not ask many questions or take a report and would not tell me if other units on our floor had also been broken into. It almost seemed like it could have been an inside job, since we couldn't find any signs that someone had broken in. All in all we lost over $5,000 of items. We took the few remaining items we had left and canceled our rental. If you do decide to rent here, be careful. read more

Amazing Experience here all thanks to Gilbert. This guy needs a raise. He is so helpful, and Extremely knowledgeable. One could only be so lucky as to have an employee such as him. I Highly recommend this place! read more

Beware!!! These people go into your storage and steal things. Don't get their locks, they have keys. I tried to file a claim and was told it was a mysterious loss so they won't pay. There's plenty of other people that have had things stolen from there. read more

I am so pleased with this storage facility. It is clean, safe and affordable. The people working there are professional and so kind. Sandra and Gilbert worked hard to find me the best deal and even assisted me with my items when moving exhausted this 71 year old. I feel that they honestly cared about me and went the extra mile to secure my business. So grateful to them for all their assistance. read more

This self storage location right next to Gaslamp, ideal location for any transportation to access storage. Bright lights on hallway, manually operated elevator. Storage price is reasonable too. Plus, professional, very friendly front-desk, helped me to solve problems. read more

Stephanie is amazing! She was so helpful with getting me the right size storage because I had no idea there were half size units. She even helped me by giving me advice of where to look for a apartment. Thx Stephanie you saved me time, money and a hookup for her nail tech! read more

I just stopped by to drop off a few items to the storage unit we rent. They took my I.D to use a cart. I came down less then ten minutes later and the office is closed. There's a sign saying they'd be back at 10:34. Not only did they not say they would be leaving they didn't come back till 10:53. Why take someone's I.d and then disappear. I had to be at work at 10:30, I had to wait more than 30 minutes to get my I.d back. How extremely disrespectful of my time, when I said they should've told me they were leaving when they took my stuff the guy said "welp sorry, we were having a meeting" I hope it was about customer service. Cool, hope I don't get fired. Thanks. read more

I am vacating my unit at the end of the month based on many reasons regarding fees, but am happy I had already given my notice as I found out last week that my unit was broken into by an ex employee. The District Manager has yet to call me and address the issue. It's been horrible service since day one - and not having access outside of business hours is just unreasonable. New ownership took over during my "lease" and I was not notified - just shocked of new changes. All in all, there are many places for storage in San Diego and this is not an ideal option. read more

Perfect Teamwork thank you so much .very liable. special thanks to Jay. so Friendly and helpful. read more

Jessica & Gilbert were great!! Excellent & quick service in getting the unit size I needed in a convenient location!

Jessica is amazing!! 5* service all the way. Kind, helpful, and quick. Hands down an amazing experience and I will be back when I need another Uhaul! Thank you!! read more

Chelsea is the best!!! She went above and beyond to help me out. The keys were locked inside but she used her mad skills to open the lock and get me on my way on time! Thank you Chelsea! read more

Ballpark Self Storage - Chelsea gettin it done! - Self Storage Near Me - San Diego, California

In my opinion the best storage downtown. Prime location. Great facilities. Despite being in a historic building, everything is in great condition. Jay was especially helpful. read more

Staff is super friendly and nice ! The guy with the hats is super cute and is super helpful as well !

This place is the best! Affordable, friendly staff and even give you coupons if you check in! If you're moving or just need boxes Ballpark storage is a must! read more

This is both a public storage facility and also a homeless shelter. Drug use and boldly fluids are common along the sidewalks. Great for the neighbirhood. September 1019 update!! I see management has been responding to comments for months that they are addressing the homeless issue. They are not. There's a bicycle chop shop at their property right as I type this. I never see security moving out the encampments. What gives Ballpark Storage? read more

Excellent customer service, knowledgeable and super follow through. They even recommended individuals to help me move Entire move took 2 hours from start to finish from my studio apartments The cost of the small truck, storage room and helper (John Stanley) was quite reasonable. You will find Sam and Anna quite helpful. read more

There needs to be law pass preventing businesses like this one paying people for reviews like the ones you see on their website and on yelp, while they take advantages on current customers who are still having to pay their ridiculous prices. After the first months moving in there don't get to comfortable even if it's free or a low cost, then there will be a major price hike soon after that, it will continue and continue every new bill cycle. You will experience a new price point I am sure, I am sure of it that's what I experienced while I had my stuff there, to me it's their ego and American greed wanting to take advantage of their customers who are depending on them to do the right thing, but you will eventually find out they don't. I highly wouldn't not waste my money or time doing business with Ballpark Storage ever again and I highly wouldn't recommend this storage unit to anyone at all. read more

5 stars in my book. We have been using this storage facility for years now. If you live in the area it is so convenient. We even walk here to retrieve our stuff sometimes. Parking is never an issue, we can usually drive right into a stall, however if the stalls are full there is meter parking in front of the building. They have 4/5 heavy duty carts to help with your loading and unloading.,The staff is helpful and friendly. The faculty is kept quite clean. read more

See all

This team is the best, super friendly service, I got in and out quickly and most importantly they had a fair price. I recommend this Storage place to anyone in the downtown area that needs extra room. The facilities are very clean and they have all things you need for moving as well which makes it super convenient. The other day they were helping the community by serving food to the homeless. This is a kind of business I want to support. Call or come by the facility to check it out. Sam was super friendly and really took great care of our needs. Thank you so much Ballpark Storage! read more

The gentleman behind the counter let me know that I can have a free box if I did a check and that was really awesome and now my puppies have a place to sleep tonight! read more

Ballpark Self Storage is only interested in finding ways to rip you off. Don't rent a space or a U-haul. I rented a U-haul from them and while returning the vehicle I waited for the woman working there to get off the phone followed by a long check-in of the truck, which made me late returning the truck so she charged me for a second days rental. To top it off, there was no one renting the truck for hours. I walked out and will dispute any over charges with my credit card company. Also, the storage prices at Ballpark Self Storage are at least double what you can find elsewhere. The savings you will find within a 10 or 15 minute drive easily justify going elsewhere. I rented two spaces in miramar for $65 per month. At ballpark the would have cost $160. The employees just laugh and say it is cheaper everywhere else. Don't waste your time or money here. read more

Chelsea was soooo helpful as I was trying to find the perfect size boxes, packing paper and a truck for my move. She made awesome recommendations and she made packing so much easier with her suggestions. Thanks!!! read more

This place is great. They keep it clean, your stuff is inside under constant surveillance. The staff has always been friendly and helpful. Chelsea always goes above and beyond. Thanks, Chelsea! read more

I highly recommend Ballpark Storage, and give an A+++ to it's friendly staff. One customer service rep in particular, Joey, has been extremely helpful & accommodating from day 1. When I ran into an unexpected last minute hiccup, and needed an extra hand, Joey went above and beyond to help me. Not only did he quickly find an additional storage space, but he even helped me unload some items to speed up the process. read more

Super friendly staff! They've been helping me the past two weeks with all my moving needs. Good prices for the moving supplies and conveniently located in the heart of gaslamp :) read more

fast and easy process, nice facility.

Was super easy to get a space. I walked in and toured a few options and they were able to book it right there, and had everything I needed for my move. The storage units are clean and secure. Only note is that the usable size was considerably smaller than listed in some of the units I looked at so if you have something of a certain size like I did, you'll need to double check. read more

This is a much better storage than Extra space storage. I highly recommend it. Air conditioning, good location, truck rental. Polite staff.

Convenient location and great service for buying moving supplies. I bought several boxes and supplies and they were so helpful! Tony even took my boxes out to my car for me. Thanks! read more

Super nice folks that work here!!!! I strongly suggest coming here for safe and friendly service

We used Ball Park Storage through my work when we had to put our customers in a hotel due a delay in our new apartment building opening. We put their belongings in storage during their hotel stay until our apartments opened. Working with Ball Park Storage was one of the easiest parts of the construction delay based on the courteousness, flexibility, and genuine concern of the staff for our customers' experience. I would recommend Ball Park Storage to anyone needing a storage facility. Not only are they conveniently located in East Village in downtown San Diego, but they are a clean and well-maintained facility. Plus any help you need from the staff (especially Adam who was wonderful to us the entire time) they are more than willing to do what they can - and provide a great customer experience! Thank you Ball Park Storage!! Sincerely from Crystal, Gary, Tina, & Urbana Apts read more

I've worked as a vendor with Adam, and had a great experience. Very helpful, and professional. If you're looking for a self storage place, that's clean and you can count on being treated fairly this would be a great place to look. read more

This place has my vote! I drove in from New Mexico and was just ready to get my car unloaded, it was a holiday weekend and they were about to close. The Assistant Mgr. Todd was so helpful and friendly, he even offered to stay a little longer so I could get the rest of my things unloaded. I would highly recommended this facility! This kind of service is what every business should have! read more

Best storage downtown by far and best storage I've ever used. Great customer service and very friendly staff. Thank you Ben(?) for your help. I would highly recommend this storage if you're looking for a clean, nice place to store your stuff. read more

Great, well taken care of facility. I am in the Navy, and having packages shipped on base adds about 1-2 weeks time for base processing, so instead, I get my packages sent here where I can pick then up. Great customer service, friendly and professional. read more