I own and operate a local Moving Service now for 20+ years. I always refer my clients to SAF--Keep…read morestorage of San Ramon. Mohammed and his team offer personalized service, discounts & great customer service. All there storage units are ground level and so easily accessible, clean and highly secure!

I moved my boxes from another storage company to this one over the weekend-- so far so great!…read more They offered a very good incentive for the first two months which was very nice. Their monthly rate amounts to nearly half of what I was paying in Castro Valley (and it's closer to my home). I've met Ben, Moh and Dennis so far, and they have been so helpful and thorough about how this facility operates. It's clean, organized and safe. I'm so pleased!

Jewel at Extra Space Storage in San Ramon, CA has been our "go to" for all our storage needs!! She…read moreis always so incredibly helpful, professional and knowledgeable about the services available through Extra Space Storage and the appropriate size unit(s) for storing our needed items. Note to management at Extra Space: You are very lucky to have such an outstanding company representative like Jewel!! 5 stars is not enough in Jewel's case!! AVB

Don't get me wrong the staff is nothing short of great to work with. I just believe their pricing…read morepractice is absolutely ridiculous. They lure you in with a really decent rate as long as you prepay for 4 months. Ok great. Come renewal time guess what? They jack up the rate 50%. Can you prepay another four months at the current rate? no you can't. I went from a hair under $200 with insurance to about $300 - So you are either stuck paying 50% more (after introductory rate) especially if you have a bunch of junk or you move out. I chose the latter as I do have a truck and I was able to get a shed in my backyard. This may be the practice in the industry, but personally it feels pretty scummy to me. I'm only giving 2 stars as the staff were pleasant and easy to work with. As long as you know what you are getting into things should be fine. I just wasn't aware the rate would increase so drastically. Buyer (ahem renter) beware

As a repeat customer, I can confidently say Extra Storage in San Ramon continues to deliver…read moreexceptional service. The facility is clean, secure, and well-maintained, with easy access and convenient hours. Staff are consistently professional, helpful, and responsive--whether you're moving in, downsizing, or just need extra space, they make the process smooth and stress-free. I've used their units during multiple transitions, and each time I've appreciated the straightforward pricing, clear communication, and peace of mind knowing my belongings are safe. It's rare to find a storage company that treats you like more than just a transaction. Highly recommend for anyone looking for reliable, local storage with integrity.

We just finished our lease with Extra Space Storage as we no longer need the space but if you need…read morestorage, you can feel great about giving your money to this location. Graham is the best and truly so kind and helpful.

SERIOUSLY! MAKE SURE YOU READ THE LONG LIST OF 1-STAR REVIEWS!!! The reviewers are not lying or…read moreexaggerating. It's all true! This review is for the Public Storage facility located at 9520 San Ramon Valley Blvd., San Ramon, CA 94583 These guys really are the "crooks" that all the previous reviews say they are! Any positive reviews you happen to see are most likely from them, basically catfishing the public and trying to offset the numerous negative reviews they've received because I refuse to believe anyone is legitimately giving these pirates anything more than one or two stars, at best. This particular franchise is so bad we're filing a complaint with the corporate office and suggesting that they strip the owner(s) of their franchise rights! They are single handedly dragging the entire company, and possibly the entire storage industry down with them. Like so many other posts you'll read, what they do is lure you in with cheap pricing. We originally rented a 10'x35' space for what seemed like at the time a very fair and decent price. But within the first year they raised the prices three (3) times. Then most recently they contacted us stating that they were going to raise our rent from $458 /month to $732 a month!! Adding further insult to injury, the only explanation they would give us was, "it's what the market will bear." After we complained and informed them that we were leaving they tried to sweeten the deal and tell us they would only charge us $586 a month for the next month and then raise the rent again after that! AS IF THAT WAS SOME KIND OF INCREDIBLY SWEET DEAL!?! I have no doubt those conniving con artists will likely type some sort of rebuttal and try to claim that it wasn't their fault. But DO NOT believe them!!! These guys are nothing more than storage pirates and they're NOT TO BE TRUSTED!!! Here's how their scheme works... They lure you in with what appears to be an affordable and a reasonable price. Then they wait for you to get all your stuff moved into your space, and obviously if you're renting a 10'x35' space you probably have a car and/or a lot of stuff to move, right? Then after a couple of months they come back at you and start jacking up the price. All the while using the excuse, "that's the market price." What they're betting on is the fact that you very likely just spent a lot of time, money and effort to move in and don't have the time, the money or the will to move again so soon. We vacated our unit in mid-January 2026 and sadly we already know there is no way we're going to receive any sort of pro-rated refund. Again, as the previous reviews say, "they're crooks" and when have you ever heard of a crook offering you a refund? if they do, I'm sure it will come with the condition that I change my review. But you know what? F' them! It's worth the money to let the public know to drive right past these a-holes and go find someone, ANYONE else to rent the storage space they need. We found a great deal at Extra Space Storage on Alcosta Blvd., by the way. www.extraspace.com/ Lastly, even if you don't want to accept our review or the other 1-star reviews telling you that they are "crooks," be sure to check out the photos. (See the RAT DAMAGES!) The alley where all the largest storage spaces are located has barely enough space for two cars, and in several spots you can't fit two cars. In fact, people are frequently getting into arguments about not being able to pass and how it's a "one-way driveway" and you can't block it. However, if you're moving into or out of a 10'x35' space you very likely have a truck load of items and as a result you can't help but block the driveway. And yet... other people can file a complaint against you and end up causing you problems with your account. The one positive review I read recently was in regard to the app you can use to open the gates. BFD! Every storage facility has an app to open their gates. However, the thing with this facility is that the app frequently doesn't work. Some days it works, but most days it doesn't. And then there are the days when one gate works and the other doesn't. And there's never anyone around when you need them. Having no representatives on site is not a bonus. It shows a lack of care or attention to the business. or likely a fear of confronting the public with their complaints. Most of the tenants we've met can't stand this place, but they put up with it because of the convenience of their location. They only reason why I've giving them a 1 star rating is because you can't give anyone A ZERO STAR RATING! But that's what I would give these folks, zip, zero, nada, nothing, a big fat friggin' goose egg, no stars rating all the way around! Find someplace else. Try the Public Storage facility just North at 1925 San Ramon Valley Blvd, they may be better. They certainly have better reviews. Seriously, try anyplace else and don't get suckered into this location's scam. READ ALL THE 1-STAR REVIEWS!

****DO NOT RENT SPACE HERE**** They suck you in with a nice…read morereasonable rate, Thrn jack it up FAST! 24 months ago I was laying about $250. 24 months later my rent is over $600!!!! In my book those are some unethical practices. Only offer month to month, no annual contracts. I calmed to discuss and they offered to drop it about $40. Wow! That's what happens when you aren't watching your autopay billings! Great way to treat long term customers!

I have had my stuff stored there for many years. It is safe and secure. The price is fair and Juan…read moreis very accommodating and friendly.

I've been getting my rent jacked up next door at Public Storage and stopped in here. Outside is a…read morelittle dated but it's a storage facility. What I found is awesome! Manager and wife live in premise. Willing to lock in my price for two years! Offered that I can call if I need special access at times. There are workers maintaining the property daily. Get out of Public Storage! Just on principle. I'm was paying $590 a month on a space I rented 3 years ago for $199. Worse they are offering $199 to new customers today! When I asked for a price reduction they said "No!" So I left. Found a great partner in Self Storage. .

Best mini storage I have used. Great team and great value! I rented two units at the same time.read more

Very friendly. Easy to access. Gated with individual gate codes. Secure and safe storage units…read more They provide large dollies (think Costco/Home Depot flat beds). Good rates for the area. What's not to like?

Mercedes always has great customer service when I come here. It's a great place to store your…read morethings. It's very safe and secured

**CAUTION** Before renting at any storage facility managed by Cubix Asset Management, I would…read morestrongly encourage prospective tenants to do their homework and ask a lot of questions. My concerns don't stem from a minor customer service issue. They stem from how Cubix handled the aftermath of a burglary at one of its managed facilities where my property was stolen. As a disabled veteran, many of the items I stored were not simply replaceable household goods. Among the property taken were military awards, memorabilia, service-related keepsakes, and personal belongings collected over years of military service. Some of these items had been with me through multiple duty assignments and major chapters of my life. They carried sentimental value that cannot be measured in dollars and cannot simply be replaced with an insurance payment. After the theft, I spent months attempting to obtain basic information, including insurance contacts, ownership information, preservation of video footage and access logs, and a clear explanation of what happened. The process was frustratingly slow, communication was inconsistent, and getting straightforward answers proved far more difficult than it should have been. The facility advertised security cameras and surveillance. After the burglary, I was informed by the property manager that the camera covering the area of my unit was not functioning or connected to Wi-Fi. Learning that after my property had already been stolen was deeply concerning. I also learned that there had been another break-in in the same area of the facility just days before my unit was burglarized. That raised obvious questions about what additional precautions, inspections, or security checks were performed afterward and whether the advertised daily walkthroughs were actually occurring as represented. What was most disappointing was the lack of urgency and accountability after a customer suffered a significant loss. A theft is stressful enough. Customers should not have to spend months chasing information that should be readily available after an incident, especially when the stolen property includes items that are impossible to replace. In the end, after months of follow-up, the only resolution offered was roughly three months of free rent. While I appreciated that some offer was eventually made, it amounted to very little compared to the value of the property that was stolen and the time spent trying to obtain answers. Rather than providing confidence that the matter had been taken seriously, the offer felt more like an acknowledgment that something had gone wrong without any meaningful effort to make it right. The message I was left with was simple: the loss was significant, but the response was minimal. As a result, I have been forced to pursue the matter in small claims court. If you're considering renting at a Cubix-managed facility, I would recommend asking the following questions before signing a lease: * Who handles theft and loss claims? * How can tenants obtain insurance information if property is stolen? * What procedures exist to preserve surveillance footage and access records? * Are all advertised security cameras actually functioning and connected? * What steps are taken when there is a reported break-in at the facility? * How quickly are customer complaints escalated and resolved? * Who has authority to make decisions when a serious issue arises? I can only speak from my own experience, but based on that experience, I would think carefully before storing anything you would be upset to lose. Renting the unit was easy. Getting answers after a burglary was not. Anyone considering a Cubix-managed facility should spend as much time asking about theft claims, surveillance systems, and incident response as they do comparing rental rates. Those details may not seem important until the day you actually need them.

We've had a storage space here for a while and it is very secure, easy to access, and the staff is…read morealways especially friendly and helpful. I've had very positive interactions with the manager, Casey. It feels like a more personal experience than I would usually expect from a Storage facility.

One of the very few storage facilities that have personnel on site all day long. Yes Casey and…read moreJonathan do an excellent job of maintaining my trust in this facility. I have had 1 unit since the year 2010. Recently I rented an additional 5 units temporarily and based on price , security and customer appreciation there was no other facility I would even consider. Peter