I own and operate a local Moving Service now for 20+ years. I always refer my clients to SAF--Keep…read morestorage of San Ramon. Mohammed and his team offer personalized service, discounts & great customer service. All there storage units are ground level and so easily accessible, clean and highly secure!

I moved my boxes from another storage company to this one over the weekend-- so far so great!…read more They offered a very good incentive for the first two months which was very nice. Their monthly rate amounts to nearly half of what I was paying in Castro Valley (and it's closer to my home). I've met Ben, Moh and Dennis so far, and they have been so helpful and thorough about how this facility operates. It's clean, organized and safe. I'm so pleased!

As a repeat customer, I can confidently say Extra Storage in San Ramon continues to deliver…read moreexceptional service. The facility is clean, secure, and well-maintained, with easy access and convenient hours. Staff are consistently professional, helpful, and responsive--whether you're moving in, downsizing, or just need extra space, they make the process smooth and stress-free. I've used their units during multiple transitions, and each time I've appreciated the straightforward pricing, clear communication, and peace of mind knowing my belongings are safe. It's rare to find a storage company that treats you like more than just a transaction. Highly recommend for anyone looking for reliable, local storage with integrity.

We just finished our lease with Extra Space Storage as we no longer need the space but if you need…read morestorage, you can feel great about giving your money to this location. Graham is the best and truly so kind and helpful.

Hard working and friendly!! On time and courteous. Did anything we asked of them. Would recommend…read moreto anyone.

The guys were great. Half dozen heavy/big items from Marin to Tahoe and they were awesome. Highly…read morerecommend

Scam! They will raise your rent every month. Some people get it reduced slightly but not everyone…read more Ever since I posted my negative review I've not been able to get any assistance from the company. The good news is that SELF STORAGE right behind this location will vest the price AND lock it in for 24 months! They are right out the back gate to the left and have people I on-site / live onsite 24/7! They even offered a number in case you had a need to gain access off hours! Customer service! I've parked my rv there for a few months and could not be happier!

While thsee facilities are well-maintained and I appreciate the security, my complaint is general…read more The price of a unit is deceptive at best. The rent on our unit over the years has tripled and it's ridiculous that another person who rents the same size unit today is paying 1/3 of what we are for the very same sized unit. Be warned that PS will jack up your rental rates seemingly on a whim and not by a few dollars but by a hundred or more dollars at a time.

Maseh was so very good helping me move out. And Cody came in amazingly helping get over a billing…read moreissue. Thanks to the entire team!

Tim was well informed, very helpful, made sign up quick, easy, and affordable. Thanks so muchread more

SERIOUSLY! MAKE SURE YOU READ THE LONG LIST OF 1-STAR REVIEWS!!! The reviewers are not lying or…read moreexaggerating. It's all true! This review is for the Public Storage facility located at 9520 San Ramon Valley Blvd., San Ramon, CA 94583 These guys really are the "crooks" that all the previous reviews say they are! Any positive reviews you happen to see are most likely from them, basically catfishing the public and trying to offset the numerous negative reviews they've received because I refuse to believe anyone is legitimately giving these pirates anything more than one or two stars, at best. This particular franchise is so bad we're filing a complaint with the corporate office and suggesting that they strip the owner(s) of their franchise rights! They are single handedly dragging the entire company, and possibly the entire storage industry down with them. Like so many other posts you'll read, what they do is lure you in with cheap pricing. We originally rented a 10'x35' space for what seemed like at the time a very fair and decent price. But within the first year they raised the prices three (3) times. Then most recently they contacted us stating that they were going to raise our rent from $458 /month to $732 a month!! Adding further insult to injury, the only explanation they would give us was, "it's what the market will bear." After we complained and informed them that we were leaving they tried to sweeten the deal and tell us they would only charge us $586 a month for the next month and then raise the rent again after that! AS IF THAT WAS SOME KIND OF INCREDIBLY SWEET DEAL!?! I have no doubt those conniving con artists will likely type some sort of rebuttal and try to claim that it wasn't their fault. But DO NOT believe them!!! These guys are nothing more than storage pirates and they're NOT TO BE TRUSTED!!! Here's how their scheme works... They lure you in with what appears to be an affordable and a reasonable price. Then they wait for you to get all your stuff moved into your space, and obviously if you're renting a 10'x35' space you probably have a car and/or a lot of stuff to move, right? Then after a couple of months they come back at you and start jacking up the price. All the while using the excuse, "that's the market price." What they're betting on is the fact that you very likely just spent a lot of time, money and effort to move in and don't have the time, the money or the will to move again so soon. We vacated our unit in mid-January 2026 and sadly we already know there is no way we're going to receive any sort of pro-rated refund. Again, as the previous reviews say, "they're crooks" and when have you ever heard of a crook offering you a refund? if they do, I'm sure it will come with the condition that I change my review. But you know what? F' them! It's worth the money to let the public know to drive right past these a-holes and go find someone, ANYONE else to rent the storage space they need. We found a great deal at Extra Space Storage on Alcosta Blvd., by the way. www.extraspace.com/ Lastly, even if you don't want to accept our review or the other 1-star reviews telling you that they are "crooks," be sure to check out the photos. (See the RAT DAMAGES!) The alley where all the largest storage spaces are located has barely enough space for two cars, and in several spots you can't fit two cars. In fact, people are frequently getting into arguments about not being able to pass and how it's a "one-way driveway" and you can't block it. However, if you're moving into or out of a 10'x35' space you very likely have a truck load of items and as a result you can't help but block the driveway. And yet... other people can file a complaint against you and end up causing you problems with your account. The one positive review I read recently was in regard to the app you can use to open the gates. BFD! Every storage facility has an app to open their gates. However, the thing with this facility is that the app frequently doesn't work. Some days it works, but most days it doesn't. And then there are the days when one gate works and the other doesn't. And there's never anyone around when you need them. Having no representatives on site is not a bonus. It shows a lack of care or attention to the business. or likely a fear of confronting the public with their complaints. Most of the tenants we've met can't stand this place, but they put up with it because of the convenience of their location. They only reason why I've giving them a 1 star rating is because you can't give anyone A ZERO STAR RATING! But that's what I would give these folks, zip, zero, nada, nothing, a big fat friggin' goose egg, no stars rating all the way around! Find someplace else. Try the Public Storage facility just North at 1925 San Ramon Valley Blvd, they may be better. They certainly have better reviews. Seriously, try anyplace else and don't get suckered into this location's scam. READ ALL THE 1-STAR REVIEWS!

****DO NOT RENT SPACE HERE**** They suck you in with a nice…read morereasonable rate, Thrn jack it up FAST! 24 months ago I was laying about $250. 24 months later my rent is over $600!!!! In my book those are some unethical practices. Only offer month to month, no annual contracts. I calmed to discuss and they offered to drop it about $40. Wow! That's what happens when you aren't watching your autopay billings! Great way to treat long term customers!

I have had my stuff stored there for many years. It is safe and secure. The price is fair and Juan…read moreis very accommodating and friendly.

I've been getting my rent jacked up next door at Public Storage and stopped in here. Outside is a…read morelittle dated but it's a storage facility. What I found is awesome! Manager and wife live in premise. Willing to lock in my price for two years! Offered that I can call if I need special access at times. There are workers maintaining the property daily. Get out of Public Storage! Just on principle. I'm was paying $590 a month on a space I rented 3 years ago for $199. Worse they are offering $199 to new customers today! When I asked for a price reduction they said "No!" So I left. Found a great partner in Self Storage. .

Jewel at Extra Space Storage in San Ramon, CA has been our "go to" for all our storage needs!! She…read moreis always so incredibly helpful, professional and knowledgeable about the services available through Extra Space Storage and the appropriate size unit(s) for storing our needed items. Note to management at Extra Space: You are very lucky to have such an outstanding company representative like Jewel!! 5 stars is not enough in Jewel's case!! AVB

Don't get me wrong the staff is nothing short of great to work with. I just believe their pricing…read morepractice is absolutely ridiculous. They lure you in with a really decent rate as long as you prepay for 4 months. Ok great. Come renewal time guess what? They jack up the rate 50%. Can you prepay another four months at the current rate? no you can't. I went from a hair under $200 with insurance to about $300 - So you are either stuck paying 50% more (after introductory rate) especially if you have a bunch of junk or you move out. I chose the latter as I do have a truck and I was able to get a shed in my backyard. This may be the practice in the industry, but personally it feels pretty scummy to me. I'm only giving 2 stars as the staff were pleasant and easy to work with. As long as you know what you are getting into things should be fine. I just wasn't aware the rate would increase so drastically. Buyer (ahem renter) beware