They were very dishonest. They made defects. They sometime did no reply. They were very lazy. No response, never telling when they finished the work. read more

I emailed the company to inquire about letter press pricing for our wedding invitations. Bill was the one I was in contact with. I sent him everything we were looking for and he was very response...till the very end. How hard is it to give a potential client an estimate? It's been nearly a week and no response. I followed up with him a few days after our last contact and no reply. Waiting...waiting...waiting... I should have checked these Yelp reviews before I sent them a inquiry. Not going to make that kind of mistake again... read more

Publicide has been a wonderful company to work with. We've been a faithful client for more than 8 months and we are happy to say they have been instrumental in our seasonal printed assets here at Performance Space New York. The staff is knowledgable, friendly, and the paper/ink selection keeps us all excited by all the possibilities. read more

Dusty and Nolan are awesome. Fast and responsive, and most importantly - beautiful work. Consistently complimented on our business cards. read more

I work in independent film and have printed at least 20 different full-size theatrical movie posters with Publicide. Dusty is my go-to guy there, extremely knowledgeable and personable and always gets the job done, often times ahead of our planned delivery dates. He's got a great knowledge when it comes to different styles of printing, inks, and paper, and can often work to our "indie film" budgets. I've worked with cheap-o printers and been ripped off with a stack of terrible, unusable posters and unfriendly customer service. That has not once happened with Publicide, since they put a ton of thought and care into each project I've brought to them. They are always the first folks I talk to when I have a printing project. read more

Publicide can do anything!!!! Their designs are amazing. There are so many different price points for printing! Cheap or Expensive, they do a great job every time! Beautiful Space too. I love peeking around in their workshop through the window. read more

We are a new company and had many, many questions about the printing process as we wanted our cards to really reflect who we are and our company personality. We worked with Molly, who was a dream. She spent a lot of time in person going over samples with us and explaining the process and then followed up via email with us and continued to be very responsive when we had further questions. The printing quality is superb, and I say this with confidence as my mother is in charge of Graphic Services for Ralph Lauren, who agreed. Their prices are competitive and they have excellent taste, thus a unique and very chic array of paper samples and techniques they use to produce modern, sophisticated print statements that really do give you an edge when doing business. Their product is impressive and I would highly recommend them. I'm surprised by these reviews about lack of customer service and can say that we just ordered another batch of cards from them and the process has been very smooth. read more

Good quality printing and efficient, however, they gave me a lot of trouble when I opted for digital printing. After seeing the proof, I saw a difference in color/color shift from one end of the paper to the other end of the paper. When I brought it up, they guaranteed it could be fixed. The issue was not that they couldn't print the color accurately but that the colors looked different on one end of the paper versus the other end of the same printout. It seemed like a printer issue. After that I got repetitive emails telling me to opt for the more expensive option of offset printing (which I would love if I had the money to do so). After countless emails and mounting frustration, they finally printed it digitally for me again when I said I'd take this project elsewhere to get it printed. But I had to pay to see a second proof even though the first time there were printing errors. The final product came out nice and they packaged it well for me but it was a headache to get to the end point. The frustration must have been mutual because when I contacted them 2 months later for another job, they completely ignored my email. How's that for service? Just a note. Look at the reviews. They are either 1-2 star ratings with terrible experience or a full 5 star satisfaction. The disparity cannot be by chance. read more

Some of the worst customer service ever. Do not return phone calls and treat your projects like they're unimportant. Bil was obnoxious. Coverage for a letterpress was inconsistent and I was told that it "was part of the letterpress process and part of its charm" Really? Will not use ever again. read more

I got a quote easily enough for new letterhead and business cards from them. The prices were reasonable so took it to the next step, asking for samples of their previous work and sending over our logo and thoughts on the design. Working with Bil, we received samples which were excellent, but he frequently ignored simple questions and continuously tried to side line our design. He began to insist they couldn't do simple thing like letterpressing a logo. I showed him examples of what we were looking for, things shown on their own site, and he ended up sending a nasty email saying he didn't want to do business with us. Huh? Well, we don't want to give you our money either, Bil. read more

I just had my wedding invitations printed at Publicide. I've gotten so many compliments on the quality of the printing since they went out. Nolan was very responsive and easy to work with. Couldn't be more pleased with the overall experience. read more

It's really a breath of fresh air to have ONE company at the helm of ALL of your media needs, meaning that as a small business owner I have a single go-to person for graphic design, business card printing, web design and web programming/trouble-shooting. I have received the best customer service from Dusty at Publicide. I have complete faith in him to deal efficiently with the minutae without sacrificing the big picture. He understands the aesthetic and values of our business and just gets it done. read more

This is a B2B review. We used Publicide for business cards. We ordered letterpress in Sept. While the cards were quite nice in the end, there were many delays, proofing back-and-forth, etc; I had to call several times when my emails went unanswered, at one point we received extremely low-quality temporary cards as a holdover due to delays and were initially charged shipping. By May, they had already thrown out our dies. When I called to inquire about the die situation, I was given several conflicting explanations - they didn't save them because customers' job titles change, they just remake them (and charge for them) each time, they are too small to store them, etc. However, the timing of tossing them appeared to coincide with us requesting the dies in order to switch providers...and after the litany of excuses their representative hung up on me. I would not recommend Publicide for other small businesses. The work quality is good (if a bit pricy) but professionalism and responsiveness need improvement, and the die situation should never have happened. read more

Publicide did an absolutely gorgeous job handling all of my wedding stationery. I am thrilled with not only the results, but every stage and aspect of the project's development. Publicide listened to my logistical needs and ideas, developed an aesthetic, and translated it into every element of the wedding's design, from invitations and RSVP cards, to reception menus, programs, table cards, etc. The design was unique and impeccable, the printing was perfect, everything was handled with the utmost professionalism and accuracy. And lightning fast! Though my job was small, Publicide treated me like a VIP client. I recommend whole-heartedly! read more

Publicide has the best Letterpress work I have ever seen. Every time we have a tricky job, they come through like champions. Ignore any bridezilla reviews. This is coming from the Lead Print Production Artist at Droga5. A++ 5 stars. read more

wow! I love Publicide! The quality in work and design are top notch! I am so glad my friend referred me!

Phenomenal! For my new biz I wanted high-end materials, inks, and edging for all of my print needs and they delivered big time. The design team that helped with choosing the papers, inks, envelope linings -- EVERYTHING -- is more perfect than I'd envisioned. Chris was great to work with - knowledgeable, flexible, and patient. I am ecstatic and will use them for all of my print needs in the future. read more

I have been working with Publicide for several years and I couldn't ask for a better printing company. The quality is always amazing and the turn around times are the best I've ever experienced (and we put them to the test with our quick deadlines). Dusty is so friendly, knowledgeable and accommodating. I highly recommend this talented company! read more

I work as a print buyer at an advertising agency. Every time I have a request for collateral work, I get in touch with Dusty/Publicide. They understand quick turnaround deadlines, are able to produce samples easily, advise if it's better to print digitally or offset, and do all that with a can-do attitude. It's not just about how likeable they are, though, this is a top-notch print shop able to handle traditional offset, letterpress, and digital with equal ease and skill. I've been working with Dusty for over three years now. He's been able to produce things overnight for us. He's been able to produce something overseas for us under insane timeline restrictions. He's been able to alter the weather for us. That last one is a joke, but really, these guys are no joke. Really accommodating, but more importantly, they do great work and really know their stuff! I've been buying printing for over fifteen years for advertising agencies on behalf of major clients. I wish I'd found Publicide much earlier in my career. read more

Offensively bad service. The design of my business cards went well then their equipment broke and no one let me know so my order was weeks late with no notice. They also discarded my credit card information I left with them for some reason so when I asked them to bill me they couldn't and when I was too busy to get back to them for a few days regarding payment (their own fault for shredding my credit card imprint. um, why?) they threatened me with legal action. I would never, ever use them again. read more

I rarely write negative reviews but this establishment warrants one to make sure no small business decides to rely on Publicide. I needed very straightforward business cards in 5 days. I went down to their shop in person and was promised in person and in writing that if I had the design finalized by the next day, then through a rush charge they can deliver by Friday. Anthony, who works there promised me both in person and in writing. The next day Anthony was not available in the latter part of the day and Bill decided and insisted to take over the account and reneged on the Friday delivery. I explained to him that is the opposite of what his colleague, Anthony, promised just a few hours earlier and in email, his response was if you do not stop interrupting me I will hang-up on you! I asked that he transfer me to Anthony or a supervisor, he said that the final decision resided with him. (If he is the boss/owner, then more reason to be careful using them). He became increasingly unprofessional on the phone and hung up on me when I insisted that I am happy to pay a deposit if they can guarantee Friday delivery. So by Tuesday afternoon I was in a big bind and had no printer to rely on. So if you need professional service, avoid this place. Bill was extremely dismissive and rude. BTW I used Fairway instead (which if I had used yelp beforehand I would have used in the first place due to their higher rating); they solved my problem in less than an hour and provided the cards within 24 hours and: - delivered it at a more competitive price - allowed me to see a physical proof before printing the set; Publicide reused to do so - made minor design changes without a charge, Publicide was going to charge me 30% more for just changing a font on the address - 24 hour turnaround time on a basic business card job vs. Publicide's may be in 48-36 hours and with a very high premium rush fee. IF YOU WANT RELIABLE PRINT JOB GO SOMEWHERE ELSE. IF YOU WANT PROFESSIONAL AND POLITE CUSTOMER REPRESENTATIVES GO SOMEWHERE ELSE. read more

stupid stupid stupid. Bil does not read emails and will ask the same questions regardless of you answering them again and again. This is not even mentioning the fact that he doesn't return phone calls read more

Publicide helped us create one of our favorite things from our wedding...a letterpress announcement complete with custom illustrations. I had met with a few other letterpress studios, but it was Publicide's casual, yet knowledgeable vibe that made me select them. Weddings are stressful, but working with Nolan and the entire Publicide team was one of the best parts. Nolan was so patient with us as we explained what we were looking for visually. His illustrations were so great and we couldn't be happier with the final outcome. We had a small run (only 60 announcements) but that was no problem; I'm sure we were one of the smaller clients but they treated us like gold nonetheless. Those lucky 60 people were amazed when they got the announcement...one, that my husband and I got married, and two, with the quality and creativity of the announcement! I recommend Publicide wholeheartedly! read more

a friend of mine just told me she called this place for help with business cards and of course, the employees there were so rude and not helpful at all. She was suppose to pick them up in a few days she said when she called to confirm they had no record of her request despite several phone call conversations. Shes a makeup artist and had to do a wedding and couldnt even hand out business cards. I feel so bad for her. I warned her and everyone else! Stay away from this place! Its the worst! Your better off going to kinkos! What a shame.... read more

Honestly this company does not even deserve one star! I asked them to print invitations to a party and after emailing and calling for over 1 week FINALLY Bill from Publicide emailed me back saying that invitations are not in their scope of work? Meanwhile i saw on yelp other reviews saying that they did print invitations so this was very strange to me? I called the company back and asked Bill if they did in fact do this sort of project and he said no? But couldnt tell me what they do in fact print? So i figured that they put up their own reviews on yelp to say they do work that they dont actually do and give themselves a good review. Anyway Bill was so rude and seemed like he had no idea what he was talking about so I asked to speak to a manager and he said there isnt one?!!? Then I said ok well can I speak to the owner and he replied "we dont have an owner". REALLY??! so theres no manager, no owner, a print shop that doesnt do printing???! What kind of place is this??!?? If anyone is looking to have a print job done i HIGHLY suggest you take your business somewhere else. Terrible service. read more