Customer service team lead was rude. Odd considering she's a team LEADER for customer service

Super clean. They have self check out to pay faster. Everything is organized and looks clean. read more

Publix Super Markets - Grocery Near Me - Weston, Florida

Busy plaza. We had to park far away. It was raining so we saw some people driving up on the sidewalk to drop people off at the various businesses which I personally find bold. We ran in quickly for flowers. The flowers we got were fresh, beautiful and the recipient was super happy with them! read more

Publix Super Markets - Parking lot - Grocery Near Me - Weston, Florida

Excelent service every time. The employees are always helpful and really helpful. Every employee says hello and asks if help is needed. The cashiers are great, they make small talk while checking out and make sure you leave a hundred percent satisfied. read more

NOT ONE EMPLOYEE SAID HELLO OR GOOD MORNING WHILE SHOPPING AT THIS PUBLIX for over an hour. I've never experienced anything like that before. Publix employees are usually very polite and friendly. That wasn't the case here. The store is very nice and well organized but the customer and employee interaction is lacking that includes MANAGEMENT. read more

Publix Super Markets - Grocery Near Me - Weston, Florida

vinny from the meats section helped me out alot with an awesome attitude! I could not find any ground pork or lamb and he offered me help by grounding some lamb and pork. read more

Love this store. What should I watch one closer to me in Newport News. You can always find everything you need in this one store. The deli is particularly wonderful. And service is always top-notch. read more

Every time I leave this Publix, I promised myself I am going to write a yelp review as soon as I get home. Today was finally the day that I did it. The customer service at this Publix is like none I've ever seen before. I worked for Publix for six years, and know how unpleasant it can be at times. Every single person at the store goes above and beyond every single time to be kind. They remember you every single time too. Such a nice experience! Shopping truly is a pleasure at the store. Thanks for having such a kind and wonderful staff. Your customers appreciate you read more

I definitely like this Publix location a lot. It's by my office and they are quick, reliable and easy in the deli. The parking selection are the angled spots with double line separations. So lots of room to park for sure. This Publix is fairly busy but register service moves fast and managers are always on top of it should it get busy. read more

Poor costumer service! If you are looking for a friendly local Publix don't waste your time and energy visiting this Publix. I rather drive across Weston than for people to rude to me. Try to speak to the manager about the situation and she didn't even care. Shopping at this Publix is NOT A PLEASURE. read more

I am sorry but I cannot let this pass by. I went to buy $40 formula for my baby as well as other goods at this Publix. At first everything was fine, the cashier was this young teenager girl with black hair and glasses on 07/22/22 around 9 pm. The 2 customers before me looked at this girl in confusion and I did not pay any mind until it was my turn, realizing that she wasn't bagging any groceries. After I paid, she pushed my groceries to the side and said have a great night. When I asked if she was going to bag them she replied saying "Sorry it's late". Never coming back. Sad beceauae there are plenty of people looking for a job. Please show these employees a little customer service for such a simple job. read more

CLEAN, ORGANIZED AND FRESH. The only reason I could not give it all five stars was due to the horrible cashier experience I recieved, Very cold. Not a hello. Didnt offer to help me with my bags. Seemed upset we asked him to split a bill. But besides that what a great location to shop. read more

Selection is great for certain items, but if you are searching for organic items, publix isn't the answer for you. Compare to what I'm used to, this location has very very little space for organic items. Staff are super nice and friendly, something missing in supermarket in nyc. read more

Publix Super Markets - Grocery Near Me - Weston, Florida

Horrible fruits and vegetable department! Everything they put out is disgusting and has expired and they still want to sell it to customers! I complained to the manager about the strawberries and he did absolutely nothing about it. I pointed out that the strawberries have expired and how could he sell them? He said maybe 1 or 2 were but not all of them. I told him maybe 1 or 2 weren't and the rest were! I am also upset that everything is grossly overpriced! Bread, Milk, Meats, they are extremely hire than most competitors. Plus, Publix is the only store in the community that loves to hit you for donations every week! Its truly ridiculous. Its not like they give you a tax receipt or match your donation! All they do is collect your donation and give it to whomever as if it was directly from them! SHAMEFUL!!! I can't wait for SAFEWAY or KROGERS or ANYONE ELSE comes into Weston, Florida. Publix is a monopoly and its wrong! read more

Worst Publix experience ever. Lines for subs are 30+ minutes. Had to ask for a manager when I was there just to get a sub made after 45 minutes and then they put hot peppers on the sub, instead of banana peppers. Worst customer service ever! This location needs some quality control and customer service! read more

At the rate is the competition, publix is going to start hurting. So many better alternatives with 1/2 the cost of publix rising prices. Aldis, Trader Joe's, WinnDixie... I don't need to keep mentioning. Hey publix get your act togother read more

I never thought I'd review a Publix and didn't really understand why people did - but well, Yelpers evolve. This is the best and most customer-friendly Publix in Weston -a town full of lovely people - some of whom assume the sun rises and sets upon their little heads - and just THEIR little heads. Except for the baked goods - which are best found at the Publix off of Glades - this Publix has the best of everything else- including a little section of chilled wines and champagne across from the Fish dept and a pretty decent-for-a- supermarket sushi section. The hot pre-prepared dinners/chicken section can get a little busy/slow, but you just have to come early and not at prime time (4-6.) The people who work here are friendly and the management gets right on it when there is a silly slow down or back-up, even on a pre-holiday shopping frenzy kind of day. Beware - afterschool middle school munchkins from hell take over the place a bit from about 3;45-4:45, so stay away until they head home to do their homework. Publix- where shopping IS a pleasure - at least at this address. read more

Really dislike the store changes in the wine and produce section. Feels more like Walmart than Publix. I hope it's temporary as this is a step in the wrong direction read more

I go to this publix because: a) it is closest to my home b) it has largest organic section in Weston That being sad, it can also get crowded at regular hours (4-6pm, sundays, etc). The deli can also get pretty crowded. I would go on off peak hours. read more

I love this Publix! Employees are friendly and helpful. The store is organized and offer a lot of options. Their Pub Subs are hands down the best. The cashiers are always friendly and talkative. read more

I adore my neighborhood Publix! The only complaint is that sometimes they have long lines. This store is well lit, maintained, and modern in appearance. I've never encountered a sticky floor or a grumpy employee. They offer a lot of organic, vegetarian and vegan foods- though the prices on fresh produce are still a little high on the organic side. read more

The meat department Manager was very knowledgeable and eager to assist me. He was patient even though I had more than a few questions. Thank you James Your customer service skills are superb, and that's very hard to find. My family enjoyed dinner very much...thanks to your suggestion. read more

I love this publix store. Everyone is so, so nice. I've never had an issue. The deli folks are so friendly and they're always recommending new things to try. Although the line for the deli is always long, you can online order through the app and skip the line. read more

Very clean supermarket with a great selection of produce. So much to chose from and so much delicious store made meals and desserts! I really love this publix location and the staff they have. read more

Publix Super Markets - Grocery Near Me - Weston, Florida

A fairly old time feeling grocery store. I didn't have trouble getting the items I needed but it did seem a bit overpriced! The man that checked me out was so chipper and full of life; he made my afternoon! Will I return? - sure thing! read more

You can return anything here! My stepmom returned the packaging of some steaks she bought, she said they were awful, and they gave her her money back! That's customer service... Although that probably explains why the prices are higher than Winn Dixie read more

Bad customer service from the lady that works in the farmacy dept. Morning time. Smile and treat customers the way she would want/like to be treated. read more

Just moved here, and the staff is so friendly. A southern chain, that reminds me of the grocery stores back where I grew up in the Midwest. This place has everything, and keeps the local feel. Best OJ selection, boars head deli, and very friendly staff. read more

I personally like this Publix than any other Publix because the staff is friendlier and the store is bright and not gloomy like the one on Bonaventure and I go there so much the ppl in the express lines already know me. Plus they have the Pizza Rolls which most Publix' don't have. read more

Hey management team....How about more than one person working the deli on a weekend. Unless the goal is angry customers waiting 15-20 min for a sub? read more

Always convenient and customer service oriented. I know I am paying a premium on almost all items I purchase here, however, I certainly appreciate it when they call all service help up front when the lines begin to get long. read more

This Publix is just the best. I have been shopping here since it opened and honestly have never received bad service. What I love the most about Publix is there subs. They have the most amazing sandwiches ever. Great place to do your grocery shopping. read more

I buy all my groceries at publix, and there is one closer to my house but the selection of everything at the Indian trace location is amazing!! Love this publix. The have a larger bakery selection and larger meats selection. read more

I have never seen a grocery store with such a funky layout. It was very hard to find things, as they were in odd groupings. They have a lot of high quality items, but the prices are high, and you have to hunt for everything. If I lived in the area, I would only shop here if I were looking for some specialty food items. read more

This store gave me quite a rude experience not only were the employees curt, they were also rather rude. Even the manager I spoke with was INCREDIBLY rude due to my use of a few coupons. I will never return to this Publix ever again. read more

What can I say, I love publix! I shop there as there as much as I can. Prices are ok, but the best is when they have a sale for a holiday. You can buy 1 or 2 items and get the 3rd. for free. The occasional rush crowd will hit around lunch time or evening time, but other than that, the shopping experience is great! I also love the fact that they donate a lot to charity which is a big plus in my book. read more

I have always loved Publix and always stop in when I visit from Colorado! Both times that I stopped in the bakery I was helped by Karen and she is one of the nicest people! Had to write a review after she cut a pie in half for my dad! Love you Publix! Keep hiring awesome friendly people! read more

Publix is a great shop to buy everything! From pet supplies to meats! I can buy chew toys for my puppy and burgers to grill for dinner. Publix has AMAZING prices. I can buy loads of grocery's for only $75 dollars. If some meat is bad I can return it with the money back! read more

I'm a regular customer at this Publix Store, and It's not the first time that I found little things that caught my attention... But last time was the worst... They had a guy working at the register " # 10 named Ramiro... He was really SICK..! He was coughing on his hands and grabbing the groceries to scan. .. ""He was acting normal... Like it's okay be sick, coughing in your hands and grabbing everybody groceries with your hands full of germs, so that way you can take it with you and share with your family...I was in SHOCK.... THAT WAS REALLY GROSS..! After I paid I went straight to customer service, I talked to the manager and returned everything... ( and that's not all....). I went to the bank near to, and almost 30 min after RAMIRO WAS THERE...AT THE REGISTER # 10 ..WORKING.., ??? So that means the MANAGER CARELESS ABOUT CUSTOMERS... WHERE SHOPPING IS A PLEASURE...!!! This happened on Dec, 04/ 2014. About 3 pm. read more