I really like this imaging center! Excellent location in Green Valley/Anthem area, with lots of…read moreparking, plus a lighted intersection at Sienna Heights and Eastern. The desert landscaping is cute and well-maintained! Inside, the building is spacious, clean, plus staff is friendly, and always willing to help. Most recently, I had a CT scan with dye and this was my first. The CT scan dye is different than an MRI with dye, so FYI. Part of the prep was to drink lots and lots of water starting an hour before the procedure and then again more water afterwards, including bringing a water bottle with me. Since I was wearing stretchy clothes, I could keep them on and only needed to take off any metal, including my bra. There are numerous lockers in the imaging waiting room, that I could lock away my bra and water bottle, then take the key with me. I always take my purse/valuables into the imaging room. Once in the room, I signed some paperwork, and the attendant asked if I had allergies and on rare occasions, a person could be allergic to the iodine dye used on the CT scan. She administered an IV on my selected arm (right) and when it was time, ran a little contrast into my vein to test and all was good (if there was a reaction, an itchy feeling in my throat could come up). When the full contrast is injected, I experienced a warm feeling all over. It faded within a minute or two, and then I just felt myself again. The CT machine is a donut vs an MRI tunnel. The CT machine is very fast; the whole procedure took about 15 minutes. There is a computer voice that talks and tells me what to do as the table gets pulled in and out of the donut. "Breathe in and hold it", then release. I had to do this multiple times. Also, the attendant guided me to put my arms above my head before everything started. I had a headrest and a leg rest. It was very comfortable.

I had a CT scan done for a very painful situation on Thursday June 18th…read more It is almost 10 PM on Tuesday, June 30th, and I still don't have results. when I called to find out what was going on, I was told that they are behind and they are sorry and they have no timeline yet for when I might get my results but I could address any concerns at a 'comment' email address that they gave me. I will never go to them again.

Desert Radiology is a shitshow…read more On initial MRI/X-Ray I was supposedly undercharged after I'd paid my balance in full at the time of the appt. Coming back in for a second appt I was informed of the "new balance" but they couldn't take the payment at that time. So for two weeks in between breaks at work I attempted to pay my balance online and couldn't ever get through to anyone. So I finally had to take the time to drive down to the actual facility to pay this mysterious new balance and ended up having to wait 40 minutes in the lobby because they had to put me in a queue with patients who are waiting for actual exams so I could give them money?! This is a garbage place and I would recommend going anywhere but there. EDIT: I was never put in to the queue. I had to get up and explain to someone else what I was doing there and she took the payment. You suck, Desert Radiology.

Needed a routine chest x-ray. Called Desert Radiology, which is close to my home, and found out no…read moreappointment is needed. For routine chest x-rays, they just take walk ins. The clerk who checked me in did a little extra so that I wouldn't have to sit in the waiting room too long. With two minutes of giving the check in info, I was called back for my x-ray. The technician was very professional. Arrival to leaving in under 15 minutes. Excellent!!!

Pueblo Medical Imaging is located on the first floor of the building 100 to the right in the Smiths…read moreshopping center, which makes it pretty easy to find with plenty of parking nearby. If you need to use the restroom you do have to ask the front desk for the key. My daughter went there for her first MRI and, as a parent, that can make you a little nervous because you are not sure how they will handle someone who has never done it before. The staff was very accommodating and took the time to explain the process to her so she knew what to expect. They were patient and made sure she felt comfortable before getting started. They also allowed me to be near the room to help her through the process, which I really appreciated. Those small gestures make a big difference when your child is going through something new or a little intimidating. Overall it was a positive experience and the staff made a situation that could have been stressful much easier.

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

I have had tests done there at least once a year and results come quickly. Yesterday I was having…read morea heart CT and my pulse rate would not go down. I had a wonderful technician named Jamus that went above and beyond to help me get it done. He did everything politely and professionally and let me sit and relax in a quiet room and made it happen with his kindness and expertise. He was a huge blessing in the midst of my stressful situation. I am very grateful!! He personally turned a long day into a 5 star rating.

I rarely use my limited time to write negative reviews, but after having my mammogram appointment…read morecanceled twice, I've decided to take my business elsewhere. The first time, my appointment was canceled and rescheduled on the day of the appointment. After waiting a month for the new appointment, I just received another cancellation notice at 6:00 PM on a Friday for a Monday appointment. Since the office was closed for the weekend, there is no way to speak with anyone or reschedule until Monday. Scheduling has been frustrating throughout the process. I also experienced issues where my appointment was initially entered incorrectly, creating insurance coverage problems and confusion about costs. When I called for assistance, it often felt like the representatives were reading from scripts and were unable to address my specific questions or resolve the issues efficiently. I understand that occasional scheduling changes happen in healthcare, but canceling patients at the last minute once is disappointing. Having it happen twice for the same type of appointment is unacceptable. After multiple scheduling problems and significant delays, I've lost confidence in the process and will be seeking imaging services elsewhere. I look at the reviews about this place and realize I am not alone in my thoughts about SimonMed. What an embarrassing way to run a business! It's quite obvious nobody over there cares.

I was scheduled at this spot by a scheduling company because I needed to get an MRI of my hip area…read morefrom a worker's comp claim. I had to cancel and reschedule due to an issue with my schedule--which they allowed me to do easily. When I checked in, they accidentally gave me new patient paperwork as opposed to paperwork related to a worker's comp case. The staff realized the error immediately and gave me the appropriate forms. I was called to the back and given a few gowns to cover myself for when I went to get the MRI done. It took about 20 minutes and I was able to lock up my belongings in a drawer, keep the key, removed all jewelry, and used the provided headphones to drown out the noise. The tech asked me a couple of times if I was ok with enclosed spaces or claustrophobic, but I was not. I did have a slight cough and he told me to try to control it so that the imaging would come out clear. I was also asked about if I had any pain or if I needed assistance getting on the table (I did due to my injury) and he helped me off and on the table. When it was finished, the tech came in and helped me from the table, took the headphones and cleaned up the area (since I was the last appointment of the night). I got dressed and had the staff member at the front make me a CD of my images and she also provided me with a link to make my own sign in for their portal. Honestly, it was pretty professional and easy to deal with the staff at this location. The only hiccup was when I first signed in for my appointment. They were pretty quick and thorough when it came to the MRI. If I should need more imaging done, I wouldn't mind coming back to this spot.

I visited this location to get an X-Ray. It took about 10 minutes for an employee to reach the…read morefront counter. When she returned, I noticed that two other people were also waiting for service. Despite the long wait, the employee was very kind and professional. She informed me that they only had one technician available today. This location specializes in performing X-Rays and MRIs. They had water and a TV in the waiting area. Once I was taken to the back, the technician proceeded with the X-Ray procedure. However, we had very limited interaction. I attempted to engage in conversation, but the technician was not interested. I understand that he was focused on his work, and I appreciate his professionalism.

My Husband and myself went to have imaging done on my breast and what a great Experience…read moreJulie the one who did imaging was totally full of knowledge and wisdom with experience beyond. I highly recommend Safe body imaging They totally care about the quality and experience and answered all of our questions! I felt totally comfortable a great experience and the location was in a professional Medical center

I had a wonderful experience at this thermography imaging center. From start to finish, everything…read morewas smooth, comfortable, and very professional. The appointment was quick--less than an hour--and the location was convenient and easy to get to. The practitioner was extremely knowledgeable and took the time to explain the entire process, which made me feel relaxed and informed. I had a full report along with color images in 2 business days The pricing was very reasonable and the quality of service was excellent. I highly recommend this center to anyone interested in thermography or looking for a more holistic approach or alternative to mammography. I'll definitely be returning!

I've been to Henderson Medical Imaging twice now, and both visits were great. The MRI techs are…read moresuper kind and professional, which really helps make the experience more comfortable. On one occasion they were even able to fit me in earlier than my scheduled appointment, which I really appreciated that the staff was able to do. These kinds of appointments aren't exactly "fun," but the facility is very clean and well maintained, and everyone makes the process as smooth as possible. It's nice to feel cared for in a setting like this. I would definitely recommend Henderson Medical Imaging to anyone needing scans or MRIs.

This is the BEST place for an MRI, especially if you have any anxiety with the procedure. Marisol…read moreat the front desk was incredibly friendly and helpful. The two MRI techs were also fantastic and made me feel vey comfortable. They even have aromatherapy and the lavender scent I chose was very calming. Nice clean office. No gowns were needed - I stayed in my regular clothes, minus my bra. They put a blanket over my legs and body and headphones on to block out noise. My MRI was for jaw pain, so a contraption was needed to go over my face. With it being an open MRI and having 2 great techs helping, Plus another nearby was very reassuring. Very small clinic. In and out very quickly.

Due to the Urologist I had been going to for 6 years for cancer not taking my insurance anymore, I…read morewas referred to Las Vegas Urology and Dr Russon. What a breath of fresh air. All the staff I came into contact were friendly and very helpful. Dr Russon was beyond kind, understanding and patient. He wasn't rushed, taking the time to really listen to me, offering sound, good advice. Dr Russon took the time to make sure I was comfortable during the procedure. The Assistant was kind and also made sure I was doing ok during every step of my visit. I truly appreciate medical providers like this group

Telephone service you guys never answer your phones, I hardly ever get to see the doctor. I have a…read morebladder cancer and it's very hard to reach somebody and they rarely return your calls.

Dr. Fraga was very attentive and straight to the point which I appreciate because they don't waste…read moremy time. He explained everything I had in detail. Clean office. Friendly staff, very helpful.

I scheduled my appointment for weeks prior. I constantly receive text messages from them. On the…read moreday of my appointment, I was told that they don't accept my insurance. Aren't you supposed to verify insurance days prior to the appt so you can notify patients and they will not waste their time driving 30 mins to go to the clinic?

Quick and friendly service. Came here as a walk in this morning and there were about 6 individuals…read morebefore me. Unlike with Quest, they were super quick to check me in, get my insurance checked, blood drawn and out of there within 30 minutes. They also take Quest requisitions. PA referred me to them so they were conveniently located within the same vicinity. The facility was clean, lots of parking and staff was very professional. I'll keep coming back here instead!

I came in with a referral and an online reservation, and thankfully I was prioritized over all the…read moreother walk-ins. Check in was easy and I only waited a few minutes before got called to the back to get my blood drawn. The staff were nice and the process was pretty smooth and seamless. After the draw, I only waited a few days before my doctor contacted me to let me know she received my results. I also received an email saying my results were ready to view in the portal.