Good spot in an area without many breakfast options. I suspect some of the really bad reviews are fake because they don't accurately describe the restaurant (as in set up/lay out). It's run by a family. The service isn't awesome, usually just the two younger girls - pleasant but they are admittedly not very attentive. The homemade hash is good although some days it tastes too much like yellow mustard. Not sure if actually used in it, but tastes just like it! Can tell its homemade by those inconsistencies though. I feel the "regulars" are far more rude than the staff. God forbid someone sits at the wrong table! The older ladies who sit at round table (left side if looking at the door from inside) look ENRAGED if a different group of 4+ are able to get the table first. I think some of the reviews about the service are rather harsh. They are young, it's a very casual place and an expectation of stellar service is only going to end in failure. They are nice people. The constant "how is everything?" get at chains isn't something you'll get here. I've been here at least 4 times. Portions are big and it's got a the basics with some creative specials. Greasy spoon diner is the type of place this is, any expectation of better is stupid. read more

Not a huge variety of options, and only carb options for vegans (no fruit cup, no hummus etc.) but service was fast and the food was hot. I'd probably go back for the potatoes read more

My wife and I just had the BEST breakfast! Puffins is clean, modern and comfortable. The food was amazing! The eggs, bacon, home fries, toast, and my wife's avacado toast were all perfect. read more

Went back to Puffins for the third time since they reopened. First visit was pretty good! Went back for lunch one day and waited over an hour for our food, things were made wrong and tasted gross. But I thought I'd give them another chance. I went today with my family for Saturday morning breakfast at 6:30 and it was the worst breakfast I've had anywhere. My husband and I both ordered over-easy eggs and sausage. We both got over cooked eggs and cold hard sausage links. It was gross. We told the waiter, who was very sweet, and he requested new eggs and sausage for us. 15 minutes later, now with soggy cold toast and hash browns, we finally get new eggs and they're AGAIN over cooked and now have broken egg shells in them. Our son's scrambled eggs were fine but his homefries were gross, tasted like they were left overs from the day before. Not good! I'm very disappointed. Something like eggs and sausage should be the easiest breakfast. The first visit was delicious. I'm not sure if they changed cooks or what but it's been awful and disgusting and a long wait for food my last two visits. This is a huge change from how their food was before the fire. I won't be returning. read more

Came in around 8:30am on a Sunday, didn't have to wait for a table. Service was a bit unattentative, but food was great. Boyfriend had the Latin Eggs Benedict and really enjoyed it. I had Hailey's omelet and was surprised by how much I liked it. Home fries are more crispy than most diners, but that's actually the way I prefer it! Would give 5 stars but coffee was just okay and we had to wave down the waitresses a few times. read more

I love prime rib and you can't get it to go anywhere during Coronavirus shutdown. Puffins has it and it's great. The very best prime rib I ever had was in Chicago. 2nd place (and #1 in New England is Fred and Steve's at Twin River casino and #3, New England Steakhouse in Mendon, Mass. Puffins just moved into 3Rd. So sorry, N.E. Steakhouse. Rich, tender, flavorful (despite the fact that it had to travel) and the sides were of the same quality. I'll order it again and explore the rest of the menu read more

Food is very good. Service sucks kitchen is extremely slow can't wait all day for food

The outdoor and indoor seating is very cute and quaint. The food is very tasty, but a bit overpriced. Unfortunately the service is extremely slow. We got menus and drinks in adequate time, however after 25 minutes of waiting to get our order taken, I had to go up to the bar and inform a waiter that we hadn't got serviced. After this, the gentleman I spoke to waited on us instead of the original waitress we had. read more

Breakfast is a hard meal to mess up but this place is 0 for 3. Service was slow and the food is swimming in grease. Unfortunately it's the only spot in town. Won't be going back for a 4th visit. read more

Went there for Sunday morning breakfast, wasn't too busy there took like 10 minutes to be sat. As we were sat, it took roughly 20 minutes for us to get an order in and about additional 30-35 minutes for our food to come out. By the time it came out my eggs and bacon were cold. My 2 eggs were equivalent to like 1. Not impressed, average taste in everything. Probably won't be back read more

Expect FILTHY flatware, poor customer service, a cumbersome (photo-less) menu and unimpressive food at this outdated establishment. It's what I image a truck stop breakfast joint would look like. read more

Came here recently because it was recommended by a friend. I was totally disappointed by the visit. There were 3 waitresses and only one had her head on that day. They didn't come around asking how our food was or if we wanted more coffee. The food wasn't great but decent portions. I asked one of them for more coffee and she said sure, never came back with coffee. Will never return here. read more

Went here for Sunday breakfast. Our meals were good. Everything else, not so much. We sat and waited over 15 min for our waitress, while 2 tables that sat after us were brought coffee and put in their orders. When it came, the coffee was weak, and not very hot. Our meals seemed to take forever to arrive. While we were waiting our waitress stood at the counter eating rather than checking in with us or refilling our coffee. The floor and empty tabletops were left dirty long after they were vacated. Some of this could be forgiven if it was very busy, but it was not. We will not be returning. read more

Went there for lunch a while ago. The service was slow and the steak and cheese sub that my friend ordered didn't have much meat in it. The server asked the cook about it and was told that it had the proper serving or meat. Wouldn't order it again and will think twice about stopping again. read more

The service is awful which is why I need to give one star. My husband and I came into the restaurant 30 minutes prior to closing time. I was 9 months pregnant. 9 months - essentially carrying a newborn baby in my body. None of the servers acknowledged us. Finally I sat my pregnant self down at a dirty table (they hadn't bussed it yet because apparently they stop working prior to closing time). Moments later a server comes up to us, holding the sandwich board sign that is used outside, and asks me to move to she can put the sandwich board behind me. Wow. We left and never went back. The food is good but obviously not worth the rudeness. read more

Stopped here for a quick breakfast. There were 4 people in the whole place & it took 25 minutes to get a breakfast sandwich! The egg was overlooked, the toast burnt, & the homefries were overcooked deep fried potatoes. Aweful! Honestly the worst breakfast I've ever gotten in a restaurant. Oh, and the bill was over $10 for this!! Terrible!! read more

I've been going to Puffins for about 4 years...It's sort of like the default breakfast place my boyfriend and I go to. In the past couple of months I have been disappointed in their food. Don't get me wrong, it's a great atmosphere and the servers are friendly and attentive, however, if you're looking for good quality breakfast, try somewhere else for a change because, in my opinion, the food is just MEH. read more

Checked out reviews and decided to give it a try. The place was great for breakfast with some friends. Heidi was great and attentive. Food was very good. I had the Irish breakfast which was killer. Go for it. You will love it. read more

This place is a greasy spoon, local spot but with really good food. I agree with some of the other posts that the service can be a challenge (generally one or two servers on a busy morning) but, once you know that, the experience is great. I actually prefer going here on weekday mornings, when it is STILL packed but slightly more reasonable. They cook to order but be super specific about what you want and don't be afraid to send something back if it is not exactly what you want - they're really good about that. I love their Mexican omelette - super delicious. You won't be pressured to leave, no matter how busy. They give you as much time as you need to relax and enjoy your food. read more

Great food, actually seems inspired for a basic breakfast/lunch place. They also have a liquor license so you can enjoy that wonderful blood Mary with real horse radish! A great place for breakfast or lunch. read more

Homemade corned beef hash is to die for! Not a fancy place but everything is delicious. Just what we wanted for brunch!

The food was good and they had a lot of interesting breakfast dishes, but they need to do a better job cleaning their dishes. We sat down at a table with the silverware all set and they were filthy. A waitress comes to the table with two clear glass cofee cups that you can hardly see through from dirt or soap scum. We ask for new silverware and a coffee cup and we hear the waitress digging through the silverware looking for something clean. When she finally gives it to us it is clear she had to use a towell to clean it off. The waitress shows my wife the new coffee cup saying that it is clean but quickly pulls it away as my wife starts looking at it and sees gunk on the inside. Every cup or dish we received that day had some built up film or gunk on it. But the hash and egg dishes were good. A real greasy spoon. read more

Love the eggs benny, best one I've tried anywhere near here, cute and comfortable if not busy.

Excellent breakfast food. Service is sometimes slow and occasionally brain dead. Homemade corned beef hash, Irish Eggs Benedict (hash, not ham), thoughtfully created omelets. One of my favorite morning stops in the area. read more

What a great place...Amazing Food, even better service (Grerat job Heidi) and an overall great experience. Really fun atmosphere...Nicely Done, Puffin's, keep up the great work!!! read more

This place is awesome. Irish eggs benedict and stuffed french toast are crazy good.

I've been going here for years and it is a top notch place to go for breakfast. My kids love it as its kid friendly and the staff have always been attentive and patient. Parking can sometimes be an issue as the lot can get congested and there is usually a short wait on the weekends. read more

Love this place! The food is great, the servers are friendly! We go here a couple times a month for breakfast on the weekends. I love the benedicts and their hash browns are awesome!! read more

Puffins has been our go to brunch place for the past 8 years, and the staff knows us when we walk in. The food is consistently good and creative, and the price for the portions is very reasonable. Their caramel pecan pancakes are SOOOO good! Be aware, it is not a big place, so you might have a small wait for a table. You can take our place as we're moving : ( We will miss Puffins! read more

Quality breakfast at a reasonable price! Small seating area but we have never had to wait for a spot. Service is fast and polite. The home fries and omelettes are very good! Coffee is just OK. read more

I love this place! I came here before they renovated an I'm still a loyal customer. I love the new place even more and the food is better than ever! Best selection, upscale food, strong mimosa! Worth the wait and the $ every time! read more

"Ummm.. I'm a Yelp reviewer..." - Cartman I drive by this place often and I always see it full of cars. My girlfriend and I wanted to try it out this morning (Wednesday morning). The place was fairly empty. We were promptly greeted by the waitress and were given coffee. We didnt even open the menu before we found what we wanted. I ordered the Eggs Benedict and my girlfriend the Eggs Irish (eggs benedict with Cornbeef hash instead of ham) Both were DELIGHTFUL! I will definitely go again. read more

Great service, I had the Latin eggs Benedict it was outstanding. Good hot food , hash browns are great.

I'm a self-professed lazy breakfaster, so Puffin's is the place for me. The food and coffee is up to par with similar diners, but the service is what sets it apart. Everyone is so incredibly nice and are on top of your every want and need. There are also a few alternative options offered compared to your average spot, like more fresh ingredients and ways to make your omelette "semi-healthy" so you can still devour the hashbrowns. read more

Not good. Service was terrible, no one even acknowledged us when we walked in. it's a seat yourself with no sign noting that. The country fried chicken special was Tyson chicken strips with jarred turkey gravy. The inside looked dirty and like it could use a deep cleaning. Maybe we just went on a bad day but we will definitely not be going back. read more

We were excited to go back to Puffins for the first time since they reopened. We were impressed by the way it looked. They did a great job with the rebuild after the fire. Now for the experience and food...Pretty disappointing. When we were first seated at 11:00am, and given a table set up and glasses of water, my husbands water glass was clearly dirty with some kind of sauce on the glass. Inside or outside we couldn't tell, and promptly requested a replacement. The replacement that was brought out was another dirty glass. We asked for another. Finally a clean glass. Their dishwasher must need some additional training. When we ordered our food we were advised they were out of what we were ordering. So we took a few more minutes to choose something else. Once our order was placed, it was approximately 30 minutes till the food arrived. No water refills offered. Hubby ordered a BLTE sandwich. I ordered the Benedict crab cakes. I received regular Eggs Benedict. Additionally, it's never a good sign when you see frozen style hasbrowns. I waited 5 minutes to get the attention of a server, and then went to find our server. Asked her to come to us at her earliest convenience. She came quickly, and I advised I received the wrong meal. She checked her system and said she mistakenly put it in for the wrong item and she would get a corrected meal for me, and comp my meal as it was her error. I appreciated that. I advised I didn't want to wait another 20-30 minutes for a replacement. She said I could go ahead and eat, and she would bring crab cakes when ready. I ate 1 of the eggs, and then she arrived with the crab cakes saying she grabbed an order for me. The crab cakes also appeared to be a frozen style. Then when she brought the bill, it was full bill. She thought that since we were only being charged for Eggs Benedict (cheaper menu item) instead of Benedict crab cakes that we'd be fine. But I think my face said different because she immediately offered to remove it altogether. I did appreciate her politeness, which is why I gave a 2nd star, but the overall experience was a BIG DISAPPOINTMENT. Hubs said he would not be interested to return. I think I will give it 1 more try and then decide. But I would not order anything with hash browns or crab cakes. I don't care to be served frozen foods at restaurants. Maybe just a simple pancakes and eggs next try. read more

The staff here is really nice. They gave us plenty of time to decide on our orders even though it took us forever! We were here for breakfast and it was delicious. The only problem I had was that the home fries are a bit bland. Most home fries come with onions and or peppers but this establishment doesn't add those. I am sure they would add condiments if asked. read more

just OK nothing special. typical breakfast place. staff is good. food is average at best

My family and I love this place. Love local Mom and pop breakfast places, and this place is so sweet to our kids. Servers very attentive. Food is nothing out of the normal, but with breakfast that's what we like. Plus it doesn't hurt to have liquor license so you can a Bloody Mary or mimosa. read more

I love this place. My boyfriend and I go here for breakfast on weekends whenever we get a chance. Its a small little informal breakfast place that has that hole in the wall, country charm. The homemade corned beef hash is my favorite and the Irish eggs benedict is awesome bc it comes with the hash on it instead of ham. Their other specials are good also. The only reason I gave them 4 stars instead of 5 is bc their homefries are not home made and kind of boring. They are not bad, but since everything else is so good they dont stack up. read more