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    Pulfer Gary R, DDS

    5.0 (1 review)
    Closed 7:45 am - 5:00 pm

    Services - Pulfer Gary R, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    13 years ago

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    Lakewood Family Dental

    Lakewood Family Dental

    1.2
    (22 reviews)
    0.4 mi

    RIDICULOUS! I've been a patient at Lakewood for about 2 or 3…read moreyears now. I've only gotten cleanings and x-rays here, and mind you, I've loved tooth cleanings since I was a kid -- these people stab your gums more than is necessary and practically drown you with the water before suctioning. I'm pretty sure they train dental students here, so I can forgive that for the most part. I scheduled a wisdom tooth extraction procedure more than 3 weeks ago, and their oral surgeon is only in the office 2 days of the month (every other Wednesday, I believe). I had to change my insurance information, so that was already a bit of a rough endeavor but it got done. It was scheduled for 1:00 pm; they called me three days before my procedure to see if I would be able to come in at 9, 10, or 11 am because they were short-staffed. I ended up rescheduling for 11:00. It was understandable and mostly expected because: While in my time as a patient here, I had only been rescheduled or canceled on once or twice; I made recommendations to people to go there and all three of these people had bad scheduling experiences on separate occasions. One was called about an hour before his appointment to reschedule for a different day! Then, they met my expectations even more by calling 2.5 hours before my appointment to reschedule for noon because they "had a call-off". Call me delusional, but the woman who called seemingly tried to catch me off guard or convince me it was already for then when she started the call -- "I was calling to make sure you're still all set to come in at 12?" "No, they told me 11:00..." "Oh, (pause) I'm so sorry about that. Would you be able to come in at noon instead? We had a call-off." And I asked about earlier times (9, 10)... Nope! Then, a few minutes after the call ended, I got an alert that my appointment time had been changed to noon. (So it never said I was in at noon, huh?) Also, I asked about payment plans or being billed for services because even with insurance, they were estimating $608 to pull all 4 wisdom teeth, and she told me I would have to pay up front!

    I'd give zero stars if yelp would let me. Just awful! What could have been done in two visits was…read moredrawn out to seven. When my insurance changed at beginning of the year, they tried to get me to pay out of pocket. I'm sure that they just dragged it out so long so they could milk medicaid for all those extra visits.

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    Lakewood Family Dental
    Lakewood Family Dental
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    Pulfer Gary R, DDS - generaldentistry - Updated July 2026

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