To be clear we did not use this service...called them due to our tank being full. Tech showed up…read moreand wouldn't stop talking the whole 30 minutes he was there. Gave me a bad vibe right away. When I finally got a word in, it was followed by more BS. Gave me an estimate and time to return the following day and since we where in a pinch we accepted. Next day and a no show. We called main office and got even more BS, followed by a $ 700.00 dollar increase to the estimate. We ended up going with Roberts liquid disposal who was quick, honest and fair priced. Stay away from Golden Penny sanitation!

My brother-in-law had an issue with his septic system. Not only did he have a problem, but we were…read morevisiting him....four extra people.....and we had an event that we were getting ready to attend. One of us stayed home to wait for the septic service that was recommended to him by a friend. They called and said that they couldn't come for three more days! We did a search and he picked Expert Septic Sewer Drain Service to come out. They were there within three hours, and the issue was fixed within an hour and a half of their arrival. What a relief! My brother-in-law was so relieved....four guests, and no bathroom facilities! We obviously couldn't wait three more days. The young man who came was quick and efficient. He got the job done....and showed up a half an hour before we were told someone would come. The price was reasonable and we couldn't have asked for anyone better! Thank you for the great service!

Robert is a great dude. After getting ridiculously high quotes to resolve some water hammer issues,…read morehe took the time to come over, assess the situation, and offer potential DIY solutions BEFORE even trying to solicit his services. After deciding that I wanted to proceed with some repairs, he gave honest and fair pricing which was too good to pass up. I am happy to say that the issue is now gone, and that I will be having him come back out for another issue that I have put off fixing due to getting outrageous quotes. You will not be disappointed and I highly recommend choosing Sewer & Drain Guys for your plumbing needs. They now have a customer for life in me, and I will cease doing business with other plumbing companies who try to upsell, overcharge, and not even give a good faith effort towards resolving the issue you initially contacted them to fix. Thank you!!!

I would highly recommend Roberto he is professional, punctual, and knowledgeable. It is rare to…read morefind such reliable service, and i truly apricate his expertise.

Raul is amazing!!! Super price, came over asap, for septic pump on Christmas eve. Very honest man!…read moreNice clean truck, very knowledgeable! Highly recommend!!! 5 stars!!

RBC saved our skin and came out for an after hours emergency clean out. Raul is new to the area,…read moreand is a solid guy with fair pricing. Thanks again!

I had a clogged mainline that affected the toilet and shower. First of all, Eddie, the owner,…read morepicked up as soon as I called. There was no answering service nor did I have to leave a message on voicemail. He was able to take a look at the problem same day. Eddie explained what the problem was and what the options were as to how to unclog the mainline. As a homeowner, I appreciated the important details he shared in not only fixing the mainline, but the care and maintenance of pipes that are no longer being sold. The cost was way more reasonable than what I was quoted by the previous plumber I had called. Communication and service went beyond my expectations with TP Rooter, so now we have ourselves a new and RELIABLE plumber. Thank you, Eddie.

Eddy to the rescue again. I thought I'd do a quick replacement of my guest bathrooms toilet…read more Little did I know, I'd run into some 1950s level corroded iron flange that needed to go. I shot Eddy a call and he was realistic with his ETA and was able to quickly come and tackle the project since he was near by. Definitely wasn't an easy project due to the slab (those guys in the 50's caked on some extra thick slab) but Eddy and his crew got my flange situation fixed and slapped on my new Toto drake for me. Highly recommend having eddy and tp rooter saved on your phone. Whether I have a backed up toilet, need a snake or hydro jet, Eddy is your guy. No hard upsells and no bullshit. Eddy values your time and goes above and beyond to make sure your problem is resolved.

Solid service from Señor Septic. Hector was extremely friendly and straightforward. The technician…read morethat pump was very professional and tidy. He even answered many questions I had about service intervals and tank risers. I highly recommend this company.

Unreliable. If they tell you they will call later in the week to confirm for the weekend, don't…read morehold your breath! Best advice, move on to a more professional company. Adios, Senor Septic!

Incredibly impressed with Jose and his honesty. Arrived to my business on time to fixed a problem…read morewith my toilet which was not flushing properly. Come to find out only a simple adjustment was needed, so he did not even charge me for the travel and time. He could have lied and I would not have even known. Called him a second time for another job well done...

DO NOT HIRE THIS GUY. I had a Few people out to my property as I was trying to figure what was up…read morewith my septic tank. Josewas the only one who actually got in there and figured out was wrong, which why I hired him. At first he was very polite and seemed knowledgable though I suspected he didn't have a license( he says he does but no). Jose didn't show for 4 days using same excuse I saw on a different review. He finally showed and while in the tank found another issue( which there was). I told him I needed more time to think as it was a huge repair and very costly. He didn't want to refund any of the money I had already paid him up front .Jose was very pushy thought I asked him twice for time to think( Red flag). Stupidly I hired him as I was in a pinch. As a home owner I asked Jose specific question regarding timeline and procedure. He started to become agitated and raised his voice. I was shocked. I had already given him thousands of dollars and there was no going back. The day he finished the Job(which he didn't) He began to push me for immediate payment and become upset when I told him I needed to see the work. My renter then called and said that the floor (which Jose was supposed to put back after jackhammering and relaying concrete) was all messed and damaged. After calmly bringing this to Jose's attention he began to yell and curse and stated, " If I don't get my money, there's going to be a problem". Upon returning to the house Jose began to yell at my renter for calmly pointing out that the floor was not fixable. I asked him to go outside. I then looked and in my septic, Jose left all the old pipe laying at the bottom. He then told me, " what you going to bitch about that too". I informed them that I could not pay him full price as I had to repair my renters floor. Jose then balled up his fist and came toward me as if to fight me. I told him to back up or I would defend myself. This whole time Jose's helper is trying to calm him down as he is out of control. I gave him 3200 of 4000 because Of the floor damage and to diffuse the situation, he deserve much less. The septics still were not cleaned properly and the work was half ass. The whole duration Of the job I was on edge due to his conduct. Jose uses his size and appearance to try to intimidate but he's actually dishonest coward. This is my story and it's true. I'm learning from my mistakes. This proves my point. Jose was pushing me for payment while I was at work and began acting weird and upset when I wanted to see the work first. How unprofessional can you be Jose. I spent 10,000 dollars in total minus two septic pumps and I'm not allowed to Veiw the work on my own house . This guys story is all BS. Lifeproof flooring supposed to last 15 -25 years you liar. If you take off the baseboard first it's easier to take care of it. But it's not your flooring, you're just in a hurry to finish and get paid since you always show up late and cut corners. he Sent me a picture that makes the floor seems fine because it doesn't show the rest of it. And here's pictures of old pipe he carelessly left in and then cursed at me for.

Give us a fair price or a pretty quick and I haven't had any mystery issues pop up, so I was glad…read moreto see that seem like they were pretty honest and they were friendly and told me about how the business started up while they took care of business. It's nice to have hard-working people that come to your home and you're also gracious enough to chatted up with you to keep things from being awkward.

Arriving on time usually seems to be an unknown concept in this industry, but Guzman Septic was not…read morejust on time, but early. We had two tanks and they were cleaned quickly and efficiently. Great driving, maneuvering their truck perfectly into a tight space that challenges most service vehicles. Reasonably priced. Will definitely use them again.

I highly recommend Brian and Rooter Champion for general plumbing work/repair needs for your home…read more And most importantly for complex work. He and his team did a full main line replacement that could not be replaced by traditional digging due to hard to cut pine roots. They instead did a trenchless replacement of the main. All of the team was very professional and worked as fast as possible to have it all done in just a few days. They did not have to break any concrete and there was zero damage to any landscaping etc. Brian and his team truly value clients as they've done several trips at no costs or obligation at a different home of of mine. I highly recommend their services and advice! Lastly, Rooter champion was the most competitive among 2 other bids and they still worked with me on final costs. There was no price creep or any other kind of hiding costs. Thanks Brian and team!

3 phone calls: #1: Hi…read moredo you cover Irvine? Yes I have 2 toilets that aren't flushing. Sounds like the main sweat line is going to need to be snaked! How much? $225 Ok... my downstairs seems fine. Oh... these are upstairs? In that case it's not as serious. We can probably just snake the toilets. #2 (with technician) All done sir What did you do? We took the toilet off and snaked the drain and then put it back. Ok both of them? No the other one seems fine. You are already there, how much extra to snake that and two bathtubs? $125 for each drain How much is today's total? $225. Ok I'll pass on the other drains Ok #3 (after going back to the Yelp profile and confirming that they charge $55 to scope and snake a drain) Hi how much to scope and snake a drain? $55 Are there any hidden fees? No sir Well you guys did the work already and charged me $225? Where do you live? Irvine Oh that's why I'm confused you just said there no hidden fees? It's $55 if you are within 5 miles of our office. We cover up to Anaheim. Further than that we have a minimum of $225. Ok thank you ......someone needs to tell them what hidden fees means. Also if I've already paid the minimum of $225, why aren't the additional drains $55 each? By the way the other toilet upstairs is not flushing now so I still have to call another plumber to come out now.