We cannot thank Amy Tan enough for the truly unforgettable trip she planned for us. This was a…read morelast-minute getaway with some very unique circumstances, and Amy handled everything with such care, thoughtfulness, and expertise. She not only made it all come together seamlessly, but also saved us a few thousand dollars by choosing the perfect hotel and ideal travel dates. From the very beginning, we felt completely taken care of--and that feeling stayed with us the entire trip. What could have been stressful turned into something incredibly special. The experiences she planned were beyond anything we could have imagined. We spent our days laughing, bonding, and trying new things--ziplining through the jungle, ATVing through forests and shallow rivers, and even swimming half a mile through a breathtaking cenote. We saw dolphins and sea turtles, visited a beautiful Mayan village, and enjoyed some of the most authentic and delicious Mexican food we've ever had. There were also so many magical, unexpected moments--like spending time with monkeys and deer, and even spotting a massive wild stingray. Every day felt like something out of a dream. What meant the most to us, though, was how safe we felt the entire time. As someone who is usually a very nervous traveler, I can honestly say I felt completely at ease. Amy created an experience that was adventurous and exciting, yet always grounded in a deep sense of safety and trust. This truly was a trip of a lifetime, and we are so grateful to Amy for making it possible. Her attention to detail, her ability to understand exactly what we needed, and her genuine care for her clients set her apart in every way. We will be talking about this trip for years to come--and we cannot wait to work with her again.

Amy planned an amazing family trip to Europe a few years ago, so of course we had to go back and…read moreask her to help us again! We went to Venice, Florence, Bologna, Milan, and Mykonos. As always, Amy was courteous, professional, quick to respond, and catered the trip around its purpose, which was to celebrate a graduation. She answered all of our questions and concerns. We wanted a more relaxed trip than last time, so we opted to choose our own activities, but asked Amy to help us book them. This time we needed quite a few train tickets to navigate through Italy, and Amy chose great ones. I was stressed about our luggage and how we would watch/store it, etc, but we were able to put all our luggage above our seats and didn't have to worry about anything. Once again, Amy arranged private transfers to/from the airports/hotels for us. All of the hotels were in amazing locations within easy walking distance to great sights and great food. One of the hotels was a bit outdated, butwas built in the 1700s and is probably extremely difficult and expensive to modernize. The location was just down the street from the Duomo though. Honestly, could not get better than that. Overall, trip was so much fun and relaxing. Venice was a sleeper hit. We all wished we had more time there. Taking the vaporetto in was an experience! Very cool and convenient to take it straight to the hotel as well. It was really great to spend more time in Florence and get to wander and see the city. Some of us went to the top of the dome of the Duomo, view was amazing. The climb was intense though! Bologna food tour was incredible!!! Definitely want to go back and eat literally everything. Milan was a good pit stop and we wished we had gotten tickets to see inside the Duomo.  Mykonos was beautiful and the transfer company was great. Super nice and we used them for taxi service as well. Hotel had a free shuttle to and from Mykonos town until 9pm. The catamaran tour was beautiful, amazingly relaxing, and one of the highlights of Greece. It wasn't super windy that day, so it was basically perfect! Only bump was that 2 days before we left we were trying to check in for the flight home and it said there was an issue and talk to the travel agent. I reached out to Amy and we found out that one of the airlines we were using to get home had cancelled the flight without notifying her or us of the change. Definitely not what we wanted to hear right before we needed to fly back. But Amy was fantastic. She told us don't worry, this was why we had an agent, it was her job to worry about everything and that we just needed to enjoy our last day. Amy got back to me pretty quickly (all things considered) and had booked new flights for the 8 of us. And even though we weren't sitting 8 together, she was able to get us seats of 4 and 4 close to each other. It was still a little stressful waiting to see if we were stranded or not, but nothing in comparison to if we'd had to do all of that ourselves. Thank goodness for Amy and travel insurance!!! Another unforgettable trip; THANK YOU, Planet Hoppers.

My wife Jenny and I used LL Travel to get her Vietnam visa after getting married and updating her…read morelast name. Julie helped us and seemed friendly and professional. She handled the passport renewal, took her photo, and told us she'd notify us when everything was ready. I picked up the passport when told it was ready, but Julie wasn't there. Another staff member handed it to me after making a copy, and we trusted that everything was complete. Jenny didn't find out until she was at the airport for a red‑eye flight that the visa was never placed in her passport. She was nearly denied boarding and had to apply for an emergency visa on the spot. It was incredibly stressful and cost us extra money due to their error. When she called Julie afterward, LL Travel refused to reimburse her and claimed they tried to contact her. We were never notified ahead of time that the visa was missing or needed to be picked up separately. Mistakes happen--but refusing to take responsibility is unacceptable. This was careless handling of important travel documents, and their response showed a lack of accountability. I would not trust LL Travel again. Proceed with caution.

My family has used this travel agency for years whenever we book travel to Asia. I've booked…read moreflights to Thailand, Viet Nam, Korea, Japan. My recent visit was to get a 5 year Visa for my upcoming Viet Nam trip. The whole thing took me less than 15 minutes. It was $70 each. They will call me back in 2 weeks to pick it up. They take cash, Venmo, and Zelle. Eva and Julie are both great and very helpful. Highly recommend for Visa services.

I've booked to Asia a couple of times with Emily Lam. Least to say- you definitely should do so…read morewith her. She's absolutely amazing and is so sweet in accommodating any questions you have. Definitely great price point as well !

Just called to see if I could get a quote for an anticipated trip to Asia, gave her the dates and…read moreall she said was "the date you want to go is all full, sorry. I would recommend checking Cathay Pacific." I'm thinking really? I call travel agencies so I can get other options and better rates, and telling me to check an airlines website was not helpful at all. Sorry. The only reason why there's two stars is because she did mention that flights from HK to Shanghai are cheap relative to other airlines. Bleh.... probably wouldn't try here again...

It was a very pleasant journey to Paris, Rome and Florence. From our arrival to departure the way…read moreCynthia Peterson of The Travelsmiths handled the trip is really admirable. We always felt that we are in safe hands. The support we got at every airports, and hotels made us more comfortable. The van, the driver, guide was carefully selected. The hotels were clean and nice. It is noteworthy to mention a word about Tiana our private cab tour to Montmarte. There is no doubt that he is truly a professional guide. He dress well, well discipline, well knowledgeable, vigilant and top of that well informed and connected. Prior to our trip, Cynthia made sure we have all our vouchers, and anything we needed to clarify regarding the trip. She prepared us well like she was with us like personal tour guide. It was a very pleasant trip and we all truly thank you Cynthia and Travelsmiths for making such a pleasant and memorable journey for all of us. 5 stars is not enough

My Husband, Sister in-law and Daughter recently returned from our trip to London, Paris and Venice…read more Cynthia helped us plan this trip and offered wonderful hotel choices that stayed within our budget but where close to everything you wanted to see. In London our hotel was right in south Kensington one of the best neighborhoods in London. In Paris we stayed at a lovely boutique hotel where from our windows you could see the Eiffel Tower all lite up at night. In Venice our hotel was right on the main canal with wonderful views and the water taxi right at our front door. Her knowledge of all the area's and where to stay were ideal. Thank you, Cynthia, for a wonderful vacation, and we will be back next year!! Glenn and Mary Bolich

We came to Signature Travel, because this Agency came highly recommended by a Neighbor who travels…read moreto Vietnam once a year every year. He said this is the most affordable place to get Visa documents done, ($80), as well as book Airlines/Travel reservations, all in one spot. Miss Jeannie (Dung Bui) took care of all of our travel itinerary needs. She said the Visa documents would take perhaps 2 weeks to process. A week after we met with her, she called and said "Your VN Visas are ready for pick-up." WOW that was fast. We came in to pick up the Visas and booked our flights for an up-coming vacation to Vietnam on the spot. All went smoothly, Ms. Jeannie said she would check in with us again before we leave, just in case anything regarding the Airlines (Asiana) could change before our departure date. So far so good, we're very happy with the service received and look forward to recommending this agency to others.

My partner and I went down to San Jose (from Oakland) to specifically speak to a travel agent…read morefamiliar with Vietnam and Thailand. We met with Biksee Du (Bich Tho) @ Signature Travel and Tours. We shared our specific travel plans including destinations that we wanted to visit, and our other travel needs. She reassured us that she could create a very good itinerary, and that if her staff listed hotels that we didn't approve of, we could trade them for the accommodations we preferred. Biksee stated that she would get back to us, but several days passed without any word. We attempted to text and to call her personal cell but did not get a response. Finally we were able to speak with her. Then we received an itinerary by email. Several of our destinations were missing! We called Biksee and texted her, requesting that she get back to us but she never returned our call or text. WE DO NOT recommend using Signature Travel and Tours.

Found this on Yelp because I needed to get my passport visa for Vietnam. Came in at 10am and it was…read moreready the next day. Super quick turnaround.

Need your VISA done quick? This place is a definite go-to. I forgot to get my visa done and was…read moreadvised to come here from friends and family, for $70 - my visa was done in a matter of three business days. This place saved me so much time and money, I would definitely recommend!

A last minute business trip to the EU came up, and my passport was expiring in a month. Ruh roh…read more For those that don't know, Schengen Visa requirements state that your passport has to be valid for three months from your departure date from the EU. Even expedited service on the US gov website stated it would take 2-3 weeks. Casto Travel to the rescue! I literally had one week to get my passport renewed (Monday to Monday). Linda not only got me sorted, but also helped me re-take my passport photo on the spot. Had I not mistakenly slipped up on some paper work, I would have had my passport in two days. Instead, everything was ready and good to go within four days. Amazing. I spent probably a maximum of 15min there for the initial paperwork. I don't expect to be renewing/applying for passports often - but I'll definitely be sending folks to Linda. A+, would renew again (in 10 years).

If you need a passport fast, this is the spot. Linda was so helpful and kind I think I called her…read morelike 3 times in one day and she answered every time being super helpful. She was very flexible with meeting times. I needed a passport ASAP for a trip I'm taking in August and she sent me a detailed email stating everything I needed. I went to get everything in the envelope at the post office and Linda sent it out to me. A couple days later I received a call saying my passport was ready for pickup. I 110% recommend this place to anyone looking for a quick way to get a passport! Thanks Linda you the best!

Esther planned a fabulous ski weekend in Utah for my group. We were booked into a really nice…read moretownhouse a few minutes' drive from all the ski resorts with a hot tub, Foosball table, fire pit, grill, modern appliances, and even a washer and dryer. Everything we could possibly need for a ski weekend. She made sure everything was taken care of from dinner plans, lift tickets, to our jaunt into a hot spring cave! Having her organize everything made our trip stress free and that much more enjoyable. Thanks Esther!

Esther is an avid world traveler, and her considerable experience in planning trips both large and…read moresmall become a huge asset when taking care of her clients. Not only does she handle all the big items (transportation, lodging, major activities), but her attention to all the little details that most people would miss means that your trip ends up being as stress-free as possible! In discussions with her, it's very clear that she's just as comfortable planning weeklong adventures to far out exotic locations like Nepal, as she is with small weekend trips to local treasures like Yosemite National Park. Highly recommended!

Sharon has planned several trips for my family and each time she's done an absolutely wonderful…read morejob. She's great at preparing several options, able to talk through the pros and cons of each one and she always finds the best deals! I highly recommend Kent Travel Team for any travel booking. It's always easier, cheaper, and better than you could do yourself.

From the owner: We help you plan your dream vacation! Our services are free and you get discounts that are only…read moreavailable when working with a travel agent. We book family, couple, group, corporate, sports, Disney, Universal, cruise, all inclusive, and many more vacations. Let us take on the stress of planning a perfect vacation so that you can enjoy your stay knowing that everything has been taken care of. Contact us today for your free quote!

Heartfelt thanks to Irene, for making this Hawaii vacation with my parents so memorable. The stay…read morewas amazing, the ocean front/ ocean view room (which I was a stickler about lol) was awesome! My parents enjoyed every bit of it. Irene listened to what I was looking for, wasn't pushing me to book. She let me take my time to review and ensure that's what I wanted and then proceeded. She's very quick in providing options and responsive, loved that! She even managed to get us a resort credit which was sweet and definitely came handy. I think I might be going on vacations more often given I have Irene to help me plan them. Thank you again! I 100% recommend Irene!

I will never take another trip without involving Irene. She made planning our trip easy, fun, and…read moremost importantly cost effective. She goes above and beyond to make sure your vacation is perfect and goes off without a hitch. Highly recommend Irene's travel for all of your travel needs.