We came here once for our dog and the appointment itself was good. We got lucky getting in that first time. Since then, though, it's been almost impossible to reach anyone. We've tried using their app and calling multiple times over the past two weeks. The calls either go unanswered or the number is incorrect, and the app is extremely user-unfriendly. It requires prepayment to book an appointment, but with no way to confirm if they're even open or available, it doesn't feel safe to put down money. Even the help page phone number doesn't work. We genuinely wanted to come back because the grooming was good, but with such spotty communication, we've had to find another place to go read more

They started working out of the home - it's clear they don't have the space to be operating a pet groomer out of the home. I wouldn't be concerned about it if my animal who is amazing didn't come out of there after a sanitary not able to jump onto the bed anymore. He's old. HE'S OLD! Probably has arthritis and doesn't need to be man handled - under the front armpits. I'm pretty angry. My boy deserves to be treated very well and I would pay accordingly even though we don't have the money. I don't care - about the money - I care about my boy. I'm angry. I'm ANGRY. I hope my boy starts to feel better because ... Hell will be with me if not. read more

Worst place ever would never take my animal there.I went to her place of residence, which she works out of now, and I was at the residence only gate, and she refused to do my cat's grooming.Because she kept trying to tell me I was at the right gate, and I kept telling her that I wasn't that it said residents only clearly right there after I put my cat in the car gave her calming.Drops and she even got car sick and threw up on the way there.This lady is very unprofessional and does not care about the animals!! read more

After booking an appointment within a 48 hour timeframe and said appointment not being confirmed right away I was charged after cancelling within minutes of confirmation of appointment. $85 for nothing. After asking for refund we were told it was policy and they could not refund. Anytime anyone asks for a grooming recommendation, I will be recommending to not go here. read more

Just amazing!! First time at punky pets pawlor . They are super fast and there were no spots missed. They treated Bailey like their own animal. And between haircuts they will clip their nails for free. We will be back read more

Punky Pets Pawlor - Bailey love her haircut - Pet Groomers Near Me - Las Vegas, Nevada

I'm so grateful to have found this groomer for my Siberian Husky! He hates baths and usually gets pretty anxious during grooming, but the team here was incredibly patient, gentle, and kind. They made sure he was comfortable every step of the way, and when I picked him up, he looked absolutely amazing--clean, soft, and completely brushed out. They really understand how to care for double-coated breeds. His nails were trimmed perfectly, his coat looked fantastic, and he even smelled great--despite his best efforts to avoid the bath! The staff is professional, caring, and clearly passionate about what they do. If you have a dog that's not a fan of grooming, this is 100% the place to go. Five stars without a doubt! Tell them Boogie sent you! read more

Our first time. They made it super easy and I got lucky with a same-day appointment. They use texting to communicate the status of my pup. It was a great experience. read more

This is the BEST groomer in Las Vegas/Henderson area for sure! Especially for difficult CATS and scared dogs!!!! We take our two dogs and our cat there (who all can be very hard to groom as they are all nervous). BUT Ashley and her crew are so good at grooming the "hard to groom pets". We have taken our cat to other groomers, who as soon as they take her out of her carrier, she hisses and then they refuse to groom her. I don't think Ashley or her employees would ever refuse to groom any pet - no matter how difficult they are. I don't believe any of the bad reviews here because we have been going here for several years and never ever had a bad experience. Every time we have taken our pets in, we tell them how we want their cuts and they come out EXACTLY as we ask. We love the fact that they also take a picture of our pet! (Never had a groomer who did that either). read more

THIS BITCH HAS NO PROFESSIONAL EXPERIENCE WITH DOGS AND HER CHOICE OF GROOM , Is shaving all the hair off she shaved my golden doodle and HE WASN'T EVEN NO WHERE NEAR MATTED .he is a puppy and she COULDNT UNDERSTAND how puppy's are for some reason. She instead could've called me and declined the groom entirely ! Look at all the pictures from her previous groom most of them are shaved off . she had my contact information to call me if anything came up , she didn't ask for my permission to shave him entirely she just did ! That's not how that works . don't waste your money and time do not allow her to lay a finger on your precious animal . And Although I specifically told her that I like his long lashes and I wanted to keep them , she ignored what I said and disregarded my wishes. And proceeded to cut off his lashes anyway . he came home upset and refused to look at me . her name was brandy the like drink . read more

Punky Pets Pawlor - She cut HIS LASHES OFF THOUGH I SAID TO AVOID THEM COMPLETELY . - Pet Groomers Near Me - Las Vegas, Nevada

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They always take great care of my sweet Nacho boy. I can tell they really love animals. I've never owned a long haired cat, so I am really glad I found this place. Everything is so easy and efficient. He always comes back looking great! read more

Punky Pets Pawlor - Nacho's lion cut - Pet Groomers Near Me - Las Vegas, Nevada

I am absolutely impressed with Ashley and her business. Caring and kind is how she grooms fur babies. I just picked up Mittenz and she looks like a brand new kitty cat. I highly recommend Ashley for all your pets needs. She is Simply the best!! I can't say enough good about her!!! Its super easy to book your appointment on line. Thank you. Ashley. We will be back read more

We've tried others but we trust our fur baby to be taken care of here. These people love their furry customers and it shows.

I requested her to cut my puppy just exactly how the photo looks and explained how we wanted it since we had waited to let her hair grew long for that particular style but got so disappointed how it turned out, not even close to how the photo looked liked. It was way too short i was heartbroken with how she looked now. read more

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I want to let everyone know what fabulous groomers these ladies are. My Pom Pom went in to be groomed and they text me saying they had found a lump in Pom Pom's left front arm pit. I would never have found it because it was squishy. I am so thankful they let me know right away and I was able to get her to the Vet where he aspirated the tumor and we are now waiting for the results from the lab. Of course, we are hoping it is not the Big C but, these ladies were wonderful to let me know so I could have my sweet Pom Pom checked immediately. Thank you Ashley and XChelsi for being the BEST Groomers, EVER!!!!!!!!! read more

Punky Pets Pawlor - Sweet Pom Pom! - Pet Groomers Near Me - Las Vegas, Nevada

I love love love this groomer. It's taken me several attempts to find the right one, but I've finally found them. Thank you all at Punky's Pet Pawlor. You all are amazing read more

Punky Pets Pawlor - He has never looked better. - Pet Groomers Near Me - Las Vegas, Nevada

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I say RUN RUN RUN!!! I messed up by bringing my dog here a second time. First time, I brought my dog in and the lady snaps at me tells me he's early when he was on time.. he had bad matting underneath wear his stomach. She told me she needed to cut a lot and I understood but they still left him hair on top and shaped the ears nice. Even the grooming wasent too bad but second time really showed true colors. First I was late 15 min to my appointment and the lady cancelled my appointment and said I'm able to bring him in but she would work on him in between other dogs, I told her I would but she left pushing me to reschedule. She then tells me she's leaving early? Im like why would u offer to bring him in then after I said agreed to another day she tells me she needs to charge me an reschedule fee of $25 so im paying a charge so this dumb ass worker can get off early? Snatching my money and time because she does not have time. I bring my dog in the second time, this other girl tells me she needs to cut him short and I told her no why? Bc I've been growing his hair. He's like a little teddy bear and I've being trying to keep him fluffy, I've been washing him and brushing him to make sure not a lot of matting occurs. My dog yayo only had alittle matting by his ear. She told me ok so i thought she understood me. I asked them about the reschedule fee and when I was there they tell me it's $20 not $25 so I was a bit relieved bc okay $5 less on top of this dumb charge bc the other lady wanted to switch up. I then asked them how long bc I'm at work and would need to notify my boss.. she told me 3 hours! Well they texted me 1 hour and half later saying he's ready and if u don't pick up ur pet within a certain time..guess what? A CHARGE FEE!! Lol!! Get the memo? That there a money hungry scammers. When I picked him up, I was shaking of how mad I was and I get mad just seeing these pictures!! They shaved him offffff they didn't even try to save his hair!! I could have gotten clippers at home and shaved him off and save my ass $120 and my time going back and fourth.!!! This other lady rude asf tell me it's $25 not $20 and the lady did not know what she was talking about. So they switched up back and fourth and she shouldn't have charge me shit bc there business is not on the same page. VERY UNPROFESSIONAL!!! they also cut my dog by his private area. I seen bc my dog was crying out of no where and licking the area. It was deep. When I picked him up from his second appointment, yayo looks traumatized. My dog is soooo sweet loving and he's always soooo happy!! Even when I wash and dry him, he's very calm! He never lashes out so I know these people were messing with my dog and treating him poorly! Save ur Pets, time and money because these people should be shut down!!!! I will say nothing but bad things about this business and hopefully they lose business. RUNNNN AND LOOK ELSEWHERE !!! read more

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Ashley and Chelsey are such caring and excellent groomers. They love Siopao like their own. I am retaining this groomer on a regular monthly basis read more

Punky Pets Pawlor - Siopao, male Shar Pei 8 months - Pet Groomers Near Me - Las Vegas, Nevada

This groomer was very accommodating with my reactive dog and made sure we were alone for a quick nail trim. She was very friendly and loving toward my dog, and very friendly toward me. Where other people would chastise me for letting her quicks get too long, this groomer was nonjudgmental and kind. I will absolutely bring my baby girl back here for more frequent nail trims. Thank you for being so compassionate to a scared pup. read more

We have used this place several times and never had an issue. This time we had a new groomer and what she did to our cat was horrendous. She all but shaved our Maine Coon bald, except for his head, legs and tail. He has always had issues getting matted fur on his underside so I would understand if they shaved his belly but what was done was completely unnecessary. The person who has always taken care of him before has done a great job and has stated that he was good during the grooming but unfortunately we didn't get her this time. What we got was a text saying our cat was DONE but they were unable to finish him (blend his fur) because he was frustrated. I guess maybe I was lucky she couldn't finish him otherwise he may have been completely bald!! They should be ashamed to have this person grooming animals. Just so you know I have never done a review before but I'm so upset that this was done to my cat. read more

First time bringing both my dogs and they loved it ! They were the only salon I could find that could get me in last minute on a Sunday so that was awesome ! Over all they did an amazing job with my babies and I will surely bring them back ! read more

Punky Pets Pawlor - Chloe - Pet Groomers Near Me - Las Vegas, Nevada

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Super fast replies and availability. Unfortunately their mobile van is not operational and I was not confident in having them "uber" my dog. But at the same time how nice of them to offer. Only reason for the 4 stars is these guys couldn't do it at my house. I have a sensitive and emotional cat-like dog lol When they go mobile I'll try them for sure as the customer service was 100% read more

I love the fact that these ladies are so patient with my boys! My Akita puppy had his first bath and blow out with them and he looked so awesome. Wasn't upset or stressed out at all. I have been taking my other little man to them for a year for a full groom and he loves them! Especially Ashley They never get put in a cage and to me that's a huge plus! Most of the time my little guy is in and out in about a half hour sometimes a little longer if they get to playing with him . But he loves it. I have complete faith in them and know they care about my boys. I highly recommend you give them a try! Best part, they send you the cutest photo of your baby when they are done! read more

Punky Pets Pawlor - Apollo's first bath at Punky Pets Pawlor - Pet Groomers Near Me - Las Vegas, Nevada

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Great place! We booked over the phone and the lady was very friendly and efficient. They sent us a confirmation text but I didn't see it. Luckily they were still able to groom our pup. There confirmation text says you have to confirm or they will cancel the appointment and may be able to fit you in at an increased price. So remember to confirm. I dropped our dog off at 8am and he was ready to be picked up about an hour later. He looked and smelled great. Another big plus they do not use cages. Previous grooming sessions at chain stores took 3-4 hours and used cages...not nearly as good for pet or owner. Their pricing is all inclusive and is competitive with chain stores. read more

I brought my puppy here and I was the worst decision ever made, they made me bring my dog early in the morning. Because supposedly it was gonna be better because he was gonna be by himself, so I arrived they next day early, just to find other dogs there, okay cool no problem, idc, take care of my dog I made an appointment, so I wait a good 30 mins my puppy feels good confident better from the previous day, the whte lady takes him in, I think she's in charge, so I go out for a snack and when I come back to find out MY PUPPY was put to do the side so he " he could calm down because other dogs have arrived " my dog was perfectly fine...like what! so she gives me the option to leave him there and come back or take him and come back to FINISH, FCK NO, just tell me you don't wanna take care of my dog because you wanna get other dogs out of the way and tell me you wanna hustle me for my money by telling me to leave him there and worst of all is that she did not even finish's his hair didn't even brush his excess hair, left my car very fury, YOU think I don't know you didn't detailed him because you didn't wanna lose the shower money Ahaha I wouldn't be writing this if they wouldn't have called today, telling me to to take him back, HELLLLL NAHHH WORST DOG GROOMER EVER, STOP TRYING TO TAKE ADVANTAGE OF PEOPLE. read more

Punky Pets Pawlor - Pet Groomers Near Me - Las Vegas, Nevada

I love this place straight to the point groomers with style! I had a scruffy dog that came out clean and beautiful.

The package came with a couple of things that weren't received. One of them being the cute accessory. He didn't receive any of the sort. My puppy still smelled like he wasn't given a bad or a poorly given one. The package claimed he would also receive a spritz of perfume but didn't seem like he received it, as he didn't smell of anything other than dog. It was a fast service finished in about 15 minutes. Which didn't seem indicative of a thorough job. His nails seemed as though only the smallest piece of the tip was snipped and had a bit of a rough edge, even though it said it would be filed. Not to mention the cleanliness of the place was very poor. The customer service was to say the least kept at the bare minimum. The business had to signage of what services they offered. The only one was on the counter and I noticed that it said that the paw balm was available upon request. I asked about it, and they said I could ask for it next time when I wasn't even checked out yet. Girls would answer questions if asked but didn't show the initiative to ease the pet parents minds. Very disappointed. read more

My puppy was unable to get groomed as she didn't have all her shots so she was matted. They were very accommodating and quick to schedule however my puppy has a cut underneath her eye and her bottom. She was shaking the whole car ride home. I know she had lots of hair but I didn't expect her to be cut, especially so close to her eye. read more

So mad... I was told my dogs cut would be $65 and when I arrived, it was $75. Then when I picked my dog up (less than an hour after I guess he was ready) she charged me $95. Then tells me it was in the agreement for a daycare fee. This has never happened to me. I also specifically told her I didn't want him shaved down, I can do that easily. I wanted her to save as much hair as possible. I know my dog has some knots but it was not fully knotted and I can show pictures of when I dropped him off. She shaved him down to the core and he's a golden doodle. His cut is uneven. So bad. I wouldn't come here..... the girl who helped me I think her name was Kristen or something. She was the younger one. Don't waste your money. She wasn't wearing a mask either. Isn't that policy? Hmm lol read more

If you're looking where to take your precious fur baby look no further and come here! We were nervous at first because it was our puppy's first time getting groomed, but she could not have been pampered more! Being someone who always uses Yelp I was concerned that they did not have many reviews, but after checking their work on our other dogs and giving a phone call, I knew I was making the right decision. From an owner's perspective, they were reliable, professional, and personable. Can't wait to bring her again! read more

Punky Pets Pawlor - She smells great and isnt traumatized, always a good sign after a grooming day. Also listened to our preferences for the hair cut. - Pet Groomers Near Me - Las Vegas, Nevada

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WARNING!!! If you love and care for your pets do NOT bring them here. My cat had recently gotten neutered and had to wear a cone for two weeks. His fur got pretty matted and he's a long haired cat, so he's pretty hard to groom. I explained all this to the lady when she made my appointment. I showed up to my appointment today and the woman at the front was incredibly rude. She said wouldn't be able to shave him in an incredibly condescending tone, even though when I made the appointment they were aware of the circumstances. Not even 1 hour later I get a call that he's ready and he looks absolutely terrible. He's patchy uneven and the job was less than halfway finished. They also told me that he would have to be sedated to take the Matt's out, which is ridiculous. They were not even that bad or deep, it just required time and work, which they clearly did not have or want to put in. I had to take my cat to the other side of town to get regroomed due to their negligence. She only charged me for a half hour, but it was quite literally the worst grooming job I've ever seen. When I confronted the owner she accused me of being an animal abuser and neglecting my cat. I did no such thing. She also said I could come "pick up the Matts and see for myself". How stupid. She also cut him and claimed he was hysterical. If you're inexperienced, say that. Don't hurt my kitten and then blame me for being a so called abuser. Unprofessional, rude, and downright cruel!! These groomers are inexperienced and simply just suck at their jobs. I've attached the photos of the terrible groom reference. read more

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Absolutely love Chelsea and Ashley! We have two large dogs and they are so good with them. They always have them smelling great and done in the exact time they tell me. Plus the cute pictures each visit!! I recommend to all my family and friends. read more

Punky Pets Pawlor - My girls look amazing! - Pet Groomers Near Me - Las Vegas, Nevada

I'm so happy to have found this groomer! My dog, Diddy, has always been extremely nervous about getting groomed, and Brandy gave him such care and attention that I immediately knew Diddy now has a groomer for life. Thank you to Brandy and Punky Pets Pawlor for being so kind and wonderful! read more

Highly recommend! Came to our home and groomed our cat did an excellent job! Very friendly,caring staff! Great people!

They did an excellent job with our very nervous and timid dog. Very professional and came out to meet me at my car. I love that they only take one dog at a time and are cage free to avoid additional stress. Full service treatment took a little over an hour and sent me pictures during the service. We were visiting from out of town, otherwise this would be my go to place!!! read more

Punky Pets Pawlor - Pet Groomers Near Me - Las Vegas, Nevada

I love this groomer. Just used them for the first time today. They are perfect for a nervous dog. They are gentle and do a great job. Also, they do one dog at a time which removes so much of the stress for timid dogs. Love them. Highly recommended. read more

Punky Pets Pawlor - Pet Groomers Near Me - Las Vegas, Nevada

They are super sweet! My dogs were super nervous but they were so nice to them and me. I highly recommend this place and they are fast too! read more

Punky Pets Pawlor - Pet Groomers Near Me - Las Vegas, Nevada

I love Punky Pets! My baby Bear looks and feels like a million bucks, Kristin and staff are accommodating, patient and professional! They took their time when grooming and moved at his pace, not trying to rush him thru the process. Highly recommend and all around amazing experience read more

Did a great job with our cat! Was thinking about shaving him, but the nice girls suggested just grooming and washing him. It was the right call! Thanks read more

If you want caring, professional groomers who go the extra mile, call Punky Pets!