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    Well Groomed Pets - Henderson

    4.6 (81 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Well Groomed Pets - Henderson

    Bath and groom only

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    bulging redness

    I have trusted this groomer in the past, which is why this experience was so disappointing. They usually do a great job, and have taken my puppy here numerous times. When we dropped our dog off, his eyes were completely normal with no redness or irritation. When we picked him up, one of his eyes had a large red area and was visibly irritated and watery. To then realize the redness covered the whole sclera of the eye around the iris. It looked like it was bulging out of his eye. We immediately brought it to the staff's attention, but instead of acknowledging our concerns or explaining what might have happened during the appointment, they just denied that it did not happen during the grooming. His eye was normal when we dropped him off. Whether it was caused by accidental irritation, laceration, shampoo, conditioner, or something else, I wasn't looking to place blame--I just wanted an honest explanation instead of having our concerns dismissed. It's now been several days since his grooming appointment, and his eye is still red. We've had to monitor him closely because of something that wasn't present before we left him in their care. Regardless of the exact cause, I expected honesty, transparency, and concern when we raised the issue--not to have our concerns dismissed. We still tipped and was not offered any partial refund/refund or any efforts to compensate.

    grooming services
    Natalie J.

    they always treat my baby kairi with such love & care, she always comes back looking healthier & slimmer. they deshed her & she loses so much fur, everyone comments how beautiful she is. 10/10 would recommend.

    Kristen M.

    My rescue pup has anxiety so I wasn't sure how she was going to do but she did amazing and the staff was super patient with her. Nashville looks beautiful, she smells amazing and her coat is gorgeous. Found our new groomer and it's right near the house! Win-win!

    We LOVE Well Groomed Pets - Henderson! We moved farther away, but still keep coming back to this groomer because we have such an amazing experience every time. Today they were running a Valentine's Day promotion that included some extra pampering for my pup and a cute Valentine's Day photo for me! Thanks again Well Groomed Pets!

    Sadie with her new do.
    Shelly M.

    Dropped off my dear Cavalier to get a puppy clip. The shop is very clean and organized. Quite impressive. They did a phenomenal job and my dog was happy. She had the cutest bow on too. Will be back for sure. Thank you

    The owner, Kelly, posing with Smith
    Laura G.

    Wanted to make a 'continuation' review ... Well Groomed in Henderson is consistently great and treats my fur babies with love and care! It's worth the trip from Summerlin to Henderson for the assurance that Smith & Wesson are receiving exceptional grooming, great products, clean and beautiful environment. They not only clip their nails but also offer drumel to file nails so they aren't sharp. The owner, Kelly, is very kind and runs great business.

    Fluffy puppy
    Tara S.

    We recently had our Whoodle puppy, Max, in for his first grooming, and I can't say enough good things about our experience using Well Groomed Pets in Henderson. He was so fluffy, and it was SO great to finally have his nails trimmed--no more scratching our family members. He looked so cute with his bandana when we picked him up. Most importantly, their team mentioned an ear issue we were unaware of, which we were able to discuss with his vet right away. Thank you so very much!

    My lil guys fisrt groom went great. There were 3 pups on tables getting a groom when I walked in and they were all smiling. Rie did an amazing job, and she really had her work cut out for her. She listened to all of my concerns and the results were stunning! Highly recommend.

    Before LOL
    Jessica N.

    Highly recommend!!! We reached out and they asked us about my dog's breed (hair type) and quoted us based off of weight and breed. We absolutely loved his cut and he smelled so good after AND they added a bow tie. It was so cute. We found our new groomer guys and we love! I added before and after pics lol

    Liliana M.

    They were very nice and fixed my appointment after I messed up. I needed my girl groomed within a week for her birthday shoot and they got it done. The facility is also very nice.

    After
    Jenn' G.

    I brought my puppy along with my aunts puppy to Well Groomed Pets today. I'm very pleased with everything and will be bringing them back. I really like that they have their app and send texts with updates from booking to pickup.

    Indy & Olli
    Kerri B.

    We've taken our doodles here for about a year now and we love them! We have a standard bernedoodle (73 lbs) and a standard goldendoodle (52 lbs) and they do amazing with them! They're both a year old and still have lots of energy! We have never not loved our doodles cuts. I recommend them 100%

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    5 months ago

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    Kelly H.

    We love having your kiddos thanks so much

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    5 months ago

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    Kelly H.

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    9 days ago

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    Kelly H.

    Thank you so much we loved having your fur baby with us

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    2 months ago

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    1 year ago

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    Kelly H.

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    4 months ago

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    2 years ago

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    Kelly H.

    We loved having Nashville with us can’t wait to see u again

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    7 months ago

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    Kelly H.

    We love Pixie and can’t wait to see you both again

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    2 years ago

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    Kelly H.

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    2 years ago

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    Kelly H.

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    1 year ago

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    Kelly H.

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    4 months ago

    Just picked up my fur babies from this mornings grooming. Wow! They look fantastic. Thank you so much

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    Kelly H.

    I’m so glad you were happy we loved having your kids Daisy and Tank

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    8 months ago

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    2 years ago

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    Kelly H.

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    2 years ago

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    Kelly H.

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    2 years ago

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    Kelly H.

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    9 months ago

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    Kelly H.

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    1 year ago

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    Kelly H.

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    3 years ago

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    Kelly H.

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    2 years ago

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    Kelly H.

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    1 year ago

    Kelly is amazing! She got me in for the Christmas rush, my Scooby and Scrappy came home ready to celebrate!

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    Kelly H.

    Thanks so much we love you and your fur babies

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    2 years ago

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    Kelly H.

    We love you and your fur babies. Can’t wait to see you again

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    10 months ago

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    Kelly H.

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    2 years ago

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    Kelly H.

    We loved having Cosmic here with us today can’t wait to see you again

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    2 years ago

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    Kelly H.

    .

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    2 years ago

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    Kelly H.

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    2 years ago

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    Kelly H.

    We loved having him

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    3 years ago

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    Kelly H.

    Thank you so much we loved having you

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    2 years ago

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    Kelly H.

    We loved having Ghost he was such a treat to have today

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    2 years ago

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    Kelly H.

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    2 years ago

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    Kelly H.

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    3 years ago

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    Kelly H.

    Thank you so much we loved having your baby with us today

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    3 years ago

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    Kelly H.

    Thank you so much we loved having your baby

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    2 years ago

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    Kelly H.

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    2 years ago

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    Kelly H.

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    3 years ago

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    2 years ago

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    Kelly H.

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    2 years ago

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    Kelly H.

    Thank you for the continued support

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    2 years ago

    They do such an amazing job!! If you're in the Henderson area check them out! Super friendly staff and they took good care of our girl.

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    Kelly H.

    Thank you so much we loved having you and your baby today

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    2 years ago

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    Kelly H.

    We love Ace

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    Page 1 of 3

    Ask the Community - Well Groomed Pets - Henderson

    I have a 10-yr old bichon frise with weak back legs so it can be difficult to keep him standing during haircut. What is your solution for dogs that need extra hand?…

    We have a harness that is a belly band helps them stand also would suggest a 9 am appt so she can get in and out

    Do you have to use a grooming noose on all your victims? My dog has a collapsed trachea that was brought on by a grooming noose. I believe they are cruel and wish I had been more attentive to what the groomer was doing. Can you be trusted not to use1

    We have a special harness for dogs that have collapsing trachea. It goes around their chest instead of the neck

    Don’t See Your Question? Ask Away!

    Review Highlights - Well Groomed Pets - Henderson

    I have a Husky and am always nervous about going to a new groomer because her coat will be ruined if shaved and, shockingly, some groomers don't seem to know that.

    Mentioned in 5 reviews

    Read more highlights

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    (106 reviews)

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    We used the services with our dog who has since passed and were pleased. I'm not sure what…read morehappened but the communication as of now was so poor and when I polled a few friends about the text messages I received when trying to schedule the appointment was all met with the same response - rude. I requested to be contacted to schedule an appointment, yet an appointment was automatically scheduled. I texted the owner simply ASKING if there was anything in the morning. Her response of "y o u made the appointment" and "we have an appointment will you be there" was out of line. I eventually said to myself "maybe I messed up" and said the initial appointment would be fine. Fast forward to the day before the appointment and I get a confirmation for 2:30 (agreed upon time) and then later a confirmation for 3:30. The audacity to get annoyed when I simply asked about a different time and then CHANGE my time without asking is insane. As a groomer, she's fantastic. As a business owner, something drastically changed.

    I'm selective with whom I let groom my two babies. I've had a few unpleasant experiences with…read moremobile groomers in the past. I used Groomer on the Go for the first time today and I have to say, I have found my forever mobile groomer! Mayte is the sweetest and her genuine love for animals shines thru within the first second of speaking with her! I knew my two were in the BEST HANDS with her and Dina. My boys looked and smelled absolutely AMAZING!!

    Barkingham Palace

    Barkingham Palace

    (58 reviews)

    Sad that I have to come update my review after having such a great experience for the past two…read moreyears with Ananda. I schedule my next grooming a month in advance each time and wasn't advised Ananda was no longer there until I arrived for my appointment in April. I was very hesitant to let someone new groom my dog but was assured the owner knew how to cut him the way I liked and that she wasn't going anywhere so he'd have a consistent groomer. I shared pictures of inspo and detail on how I wanted him cut but when I picked him up he looked nothing like what I asked. I didn't make a fuss and just figured maybe it was my direction. The second time I again shared what i wanted and referenced the photos also sharing what I didn't like from the previous experience. This time, he came out looking worse. His face looked like a lemur but with a double chin of hair. Again, super far off from what I expected and I was immediately unhappy. Not to mention, at this appointment they raised their price again for the 3rd time in less than a year. I paid, tipped and went home. The more I looked at my dog the more disappointed I was to where I had to put clothes on him to help the bad cut. Finally, I decided to message the groomer and express my disappointment and asked if she could fix it before our vacation the upcoming weekend. When I took him in, the energy was off. It was as if she wasn't upset with me for asking her to fix the cut she messed up on. No apology or anything. I knew at that moment he wouldn't be returning here. Very disappointed in my service after being a returning customer every single month for the past 2 years. And then, I hadn't cancelled my upcoming appointment yet but I received a text from Barkingham saying due to "unforeseen circumstances" they cancelled Rocky's next appointment lol he wasn't returning anyway (clearly) but it's the energy I was referring to as if I did something wrong by nicely and respectfully sharing my dissatisfaction with a service I paid $80 for. Again, just extremely disappointed that I even gave this business my money had I known that I would be treated this way for voicing that I didn't like how they cut my dog when it wasn't what I asked for. If this is how customers will be treated I definitely recommend taking your business elsewhere. It's not right. The owners response is odd. I'm glad I have screenshot photos to show her actual response with no apology or offer for corrective appointment. It was me asking for it. No apology was provided when I reached out and no apology was provided in person. When I brought him to his first appointment after Ananda left and I was made aware in that moment I was assured you as the owner knew exactly how to cut him and exactly what I liked. The owner assured me he was in good hands and she wasn't going anywhere. So this response is odd. And a different groomer is for a sure a better fit and that was already my decision to make. However, paying $80 for an uneven cut with my dog looking like a lemur wasn't going to suffice so I asked to just have him evened out all around. Pictures won't even show how he was all chopped up under his neck. 1 photo is before he was corrected after the terrible cut and it's clear he looks choppy and not like I asked. The photos the owner mentioned are "after" the corrective cut are from a previous grooming clearly because how did his fur magically grow back in all around his face? This is false advertisement and I never consented to having these photos taken or posted online. Again, as all potential clients can see none of the response was ever communicated to me in the texts of our communication shown or in person hence my review. I've referred a number of people to this establishment and will ensure I provide everyone an update on this experience.

    Definitely will be going back. Rebel is all nice and soft and they even made her a cute little…read moreornament

    Well Groomed Pets - Henderson - groomer - Updated August 2026

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