Came here to purchase a cookie for our Shih Tzu and brought my nieces who are dog lovers. We…read moreenjoyed watching the puppies. A fun store for dog lovers. Clean and friendly staff.

I am filing this complaint against Puppies N Love regarding the sale of a dog that, in my…read moreexperience, was affected by serious hereditary health issues that were not adequately addressed after purchase. I am requesting that this matter be reviewed because I believe the business failed to provide fair and meaningful resolution despite the significant financial and emotional hardship that followed. After purchasing the dog and bringing it home, we learned that it had major medical problems that ultimately led to more than \$8,000 in veterinary expenses. Both our veterinarian and the surgeon advised that the condition was hereditary. Despite receiving this information, Puppies N Love has not, in my view, accepted appropriate responsibility for the costs associated with the dog's condition. Any assistance discussed appears to be limited to store credit rather than meaningful reimbursement for the substantial out-of-pocket expenses we have incurred. I am also concerned about the representations made during the sales process and the company's warranty practices. At the time of purchase, we were given the impression that the dog could potentially be bred or shown, which suggested a certain level of health and suitability. Because of the dog's medical condition, those options are no longer possible. This has caused me to question whether the dog's health background was fully disclosed and whether the information provided at the time of sale was accurate, complete, and responsible. As a result of this condition, our dog now requires two surgeries and may face a diminished quality of life at a very young age. This experience has been emotionally distressing and financially damaging. Through this complaint, I am requesting a fair resolution, including meaningful reimbursement for the veterinary expenses related to the hereditary condition, as well as accountability for the manner in which this sale and its aftermath were handled. I believe consumers deserve transparency, accurate disclosures, and responsible follow-through when serious health issues arise after the purchase of a pet.

Great feed shop super helpful staff I recommend highly. Just keep your eyes peeled for the driveway…read moreit sneaks up on you.

I love Higley Feed. They're very knowledgeable, super friendly, and they load your car for you…read more They've helped me solve several significant issues I've had with my chickens that other pet stores couldn't. I much prefer doing business with local, family owned companies vs. large corporate entities. So give Higley a try, I think you'll really enjoy the experience.

I would rather spend my money here than a big-box store that has no idea what it's doing with…read moreproducts inappropriate for the animals. Love this place!!

THIS STORE SEVERELY NEGLECTS THEIR REPTILES ‼…read more They sold me a dying bearded dragon for $50, claiming she came from a "friend of an employee." I took her home because I couldn't leave her there in that condition. Since then, I've spent over $2,000 on veterinary care trying to treat: * multiple parasites * a possible virus * and severe long-term health complications she will likely never fully recover from This was not a one-time issue. This store keeps their animals in improper conditions with little to no enrichment and poor husbandry practices. I even asked an employee directly about their care standards, and they admitted they keep reptiles on reptile carpet -- something that is widely known in the reptile community to be unsafe due to: * bacteria buildup * risk of nail/toe injury * unsanitary conditions There was no concern, no accountability, and no effort to improve. Please do your research before supporting this business. No animal deserves to suffer due to neglect like this.

I used Happy Tails Barkery for my gender reveal, and they were absolutely fantastic from start to…read morefinish! Their customer service was amazing -- they responded right away and had my Fetch & Go cake ready for pickup exactly on time. My dog loved the oat cake and happily munched away at it. One thing to note for anyone doing a reveal cake: the center is filled with colored flakes rather than traditional blue or pink frosting. It also took my dog quite a while to reach the middle because of the texture -- the cake itself was pretty thick and on the drier side, and the frosting was firm (which I totally understand since it's not like human-grade cakes). Because of that and the small number of flakes, the reveal color wasn't super vibrant. Overall, I still had a great experience and would definitely use Happy Tails Barkery again!

We got our puppy a cake, biscuit and cake stuffed animal from this bakery. She absolutely loved…read morethem all. It was so cutely made and according to our doggo, very delicious. The staff was very nice and had a full stock of cakes, toys and biscuits. We will definitely be back for her second birthday!

I tell my friends about this place! I come here at least 3 times a month to get my dog treats for…read morecleaning her teeth and today we got her food from there too and got a cute little surprise gift with treats and goodies for our Ruby to try! The lady working there was very friendly and recommended me something she fed her dogs as well so that made me feel good.

First time here and I love it Rose was very helpful and kind ! She's a gem ! The store is amazing…read morehas everything you need for your fur babies ! Highly recommend this establishment!!! Thank you Rose for your amazing customer service ! People like you make the business better !!!

My husband & I took our puppy to Petco for the shot clinic. While we were waiting, 2 of the dog…read moretrainers for dogs were going thru the line talking to the new puppy owners. My husband thought it was a great idea and signed up. The 2 trainers said we would be getting a phone call from Petco advising us of the start date. After 3 weeks of no call I called. There were no classes on the nights we si!gned up for. So we went to the Friday night class. Last night, the 3rd week of a 6 week class, we were informed that the trainer was leaving for his new job that he told his manager 3 weeks ago as well as the class. The trainer told the class but no manager phone call. Well, everyone in the class demanded a refund since we didn't get our class. I feel bad for my puppy. He enjoyed the classes and loved making us smile and he loves to hear us say good boy. If you want to know, yes, I do plan on emailing Petco's upper management and let them know what went on an why they are losing a customer.

Wow. I have never dealt with a retail employee in any scenario that could not have been more…read morerude. And she was a manager. Sarah, work on your people skills.

This is such a beautiful boutique for dogs. We met the owners at an event and they were celebrating…read morea birthday for one of their dogs. They had homemade treats that they were giving out for the dogs. This store is very well stocked with specialty items. We got one for our fur baby and he absolutely loved it. This store carries any and everything you can think of. Being in Arizona we know how hot the pavement is and they were more than willing to help out with sizing for doggie boots to protect their feet. The staff is very knowledgeable and friendly. So if you're looking for items for your fur baby, this is the place.

This was my first time here and exactly what I expected... lots and lots of cute dog things…read more I was looking for a portable dog carrier. They had a good variety to choose from. I ended up going with a simple black "DogLine" carrier, which is also airport approved. Hoping the next time we visit, we can coordinate with one of the fun dog events that are hosted there.

We have become regulars here after adopting the breed we so adore…read more The Hospital: The first time was our saddest one and this place treated us with the utmost respect when having to say goodbye to our beloved Lola. Since that time three years ago, we have been coming here with our other pug pets that we have adopted- not only for food, but for their veterinarian needs as well. The second time was in seeing the hospitals doctor whom "come to find out" was actually the owner! It was a professional & pleasant experience for our senior pug Mo. We've been back now numerous times for checkups and vaccine's visits with our newest addition Marvel and we have had nothing but knowledgeable, kind and helpful staff. Every visit has been very positive for our fury babies and they have been treated so well by all the employees. Note-They do have a long wait list so make sure you call way in advance to get an appointment. If it's an emergency for their hospital they do not have the ability to get your pet seen right away unless you "luck out" and there's a cancellation, but the odds of that happening are very slim. There is not an immediate "emergency" services hospital available here. Store-There's a nice shop adjacent to the hospital that offers many different types of pet products for every type of pet, Including treats, toys and healthcare merchandise to explore. They have a grooming salon, pet boarding and pet adoption program offered here too! Recommend- Highly suggest getting on their monthly newsletter which is sent via email. They send out detailed information to inform customers of their happenings. They also provide deals on their products & promotions so sign up for with their rewards program. This will be helpful if you are constantly seeming to purchase pet food (dry) like we do! If so, this just might bring you a free bag after you hit a certain quality! We are gifted that perk with their Nurisource brand. Seems love, compassion and kindness breeds well within Marketing Street Pet Depot from our experience anyway.

Took my dogs in for a bath today. Business was hosting Turning Point USA. Bad choice in this…read moreterribly polarizing political climate environment. Won't be going back.

Updated: another great experience…read more We've been bringing our dogs here forever for baths, grooming, and nail trims, and we've always had a great experience. The dogs consistently come back looking clean, fresh, and well cared for. What really stands out is how patient and gentle the groomers are--especially with our high-anxiety dog. They take their time and make sure the dogs are comfortable, which gives us so much peace of mind. It's clear they truly care about the animals they work with. It's hard to find a groomer you can fully trust, but this is definitely one of them. Highly recommend!

My dog, Flynn's haircut was so cute! He came out so happy and clean! He also smelled so much better!read more

We are huge fans of Bark Avenue! Our household (including some picky dogs) love their wide…read moreassortment of high quality dog food including many raw and freeze dried options which can be hard to find in store. Staff is friendly and knowledgeable and they often have samples you can take home and try. They have a wide selection of cat food, a dog self wash station, as well as baked goods for pets. For a specialty dog food store, I find their prices to be very reasonable and they have a rewards program you can sign up for.

I like their assortment of dog food - the employees here are knowledgeable and always answer all of…read moremy questions - I also like their customer service! Highly recommend this pet supply store.