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    Puppy Love

    2.4 (25 reviews)

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    Very disappointed! They need to learn how to groom. Top done by them. Bottom was I after I fixed her 10 min later on my own.
    Hyo Jae L.

    Very disappointed. Took my Maltese in today and went home to fix her up. I always do it myself, so I better continue doing that or at least go somewhere else. They "specialize" in grooming Maltese, but I guess it depends on their mood. I have proof. Check out the picture I posted

    I bought my very first puppy from Puppy Love & I couldn't be more in love with the little guy! He literally is the best puppy I couldn't of asked for a better one & the people who work there were awesome & also through in free stuff for our ride home! I highly recommend going to this place if you are searching for a new friend (puppy)! :) Thank you so much!!

    Halo! our new addition to the family.

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    9 years ago

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    9 years ago

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    13 years ago

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    10 years ago

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    15 years ago

    Great place! Always friendly! I drive from far just to go here for my dogs to get groomed..they really care! Great prices!

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    13 years ago

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    PetSmart

    PetSmart

    (202 reviews)

    we went in there to purchase one green lantern fish and a molly fish and it was like going through…read morechild custody,my GOD! #1. We already knew that we had to do a tank cycle which we did and I understand that being questioned #2. then we were questioned on the tank size which we have a 10 gallon tank and was told "we needed a 20 gallon tank! c'mon!!! #3. then we were asked about the food supply and what we planned on feeding them? #4. As she was speaking about the space that the fish needed so that they don't become stressed, I was looking at their gold fish tank which must have had about 100 of them in one tank and this sales person is questioning and declining a saie for two fish that will grow no more than 3 inches in a beautiful filtered exotic plant aquarium? give me a break!!! we went to PETCO and we weren't drilled there like PetSmart did and yet preaching words that they weren't going by, hypocrites! the fish are happy and doing well, they love their plants and love to hide and play and they have their little decor where they go inside and sleep! thank you Petco and get a grip PetSmart!!!

    I recently moved to the area and decided to bring our small dog here for a bath, brush, and…read moreoccasional grooming. I was surprised to learn that their prices increase on weekends -- something I've only experienced at PetSmart before. Today I brought my dog in expecting the weekday pricing since it's Friday, but apparently Friday is considered "weekend pricing" too. Unfortunately, they don't mention this when you make the appointment. Because of the lack of transparency, I'll definitely be looking elsewhere for grooming services.

    Petco

    Petco

    (154 reviews)

    I really like the stuff there. I started going here for the past few months, and today I started to…read morewrite a review because one of the employees asked me, is that Molly? That made such a huge impact on me, as I don't go there as often, but the fact that she remembered my puppy's name was very important. But I also love the atmosphere there, my dog is very calm when going. They have an excellent rewards system, too, like a membership you pay, but there's tons of perks.

    I'm disappointed with how my grooming appointment was handled. I originally booked an appointment…read morethrough the Petco website and later switched to an earlier available time slot that appeared online. Since the booking was confirmed, I made arrangements around that appointment. The following day, I received a call informing me that they would not be able to groom my dog after all because there was supposedly a glitch in the system. It was frustrating to learn that an appointment I had successfully booked was not actually available. I was told they would work with me to find another time, but no same-day options were offered. Instead, they suggested Monday, which conflicted with my work schedule, and then the following weekend, which also did not work for me. Overall, I'm disappointed with the experience. The online booking system should accurately reflect availability, and customers should not have to rearrange their schedules only to have their appointments canceled due to internal scheduling issue. Edit: they had even confirmed my appointment shortly after booking. Makes no sense.

    Petco

    Petco

    (165 reviews)

    Customers beware…read more Ever since manager La Shaan left, this Petco grooming salon seems to be falling apart. I was nervous about booking my dog's first appointment without her regular groomer. Before scheduling, I spoke with Samantha, who reassured me that she remembered my dog and knew how her previous groomer always groomed her. That gave me enough confidence to book. On the day of the appointment, I spoke directly with her and we specifically agreed not to shave my dog down. I asked for about an inch off all over and explained that I understood if her underside needed to be shaved because I had felt a few mats there. That was the only area I expected to be shaved. Instead, I picked up my dog hours early to find she had been given a full buzz cut. The only fur left was on her tail (which still had mats) and a rounded "dome" on her head. There was no blending, tapering, or feathering just harsh, blunt transitions between her body, tail, and head. I was honestly shocked. After processing what happened, I called to speak with a manager and hopefully find a resolution. I ended up speaking with Franco. Rather than trying to understand my concerns, his responses felt dismissive and argumentative. He repeatedly asked questions like, "Is that okay, or is that not okay?" when I simply agreed to wait for a callback. He told me someone would follow up within 20 minutes, but that turned into well over an hour. When he finally called back, I was told there was nothing they could do because I had supposedly "agreed to shave her." WhenI specifically emphasized that I didn't want her shaved down, only trimmed by about an inch, except for the underside if necessary due to matting. Samantha had even tried to convince me to shave her beforehand, and I clearly declined. Mistakes happen, but what really disappointed me was the complete lack of accountability and customer service afterward. Instead of listening or trying to make things right, they dismissed my concerns. I won't be returning, and I can't recommend this grooming salon. Save yourself the disappointment and take your pet somewhere that values communication and stands behind its work.

    I visited a friend the other day and stopped in to Petco with her. I'm not from the area and am a…read morebig fan of tarantulas and regardless of what pet store I'm at I usually gravitate to them. So I see they have a handful of tarantulas and I want to get one. I flagged down an employee who sed only the manger could help me with the animal. Ok never had that problem anywhere else but ok. So he says he'll be right with me... we wander and wait for almost 20 min. Manager comes over and says I see you're interested in getting one of our tarantulas. I say yes and he proceeds to say "unfortunately we are done selling animals for the night and that I'd have to come back tomorrow". I literally was like are you joking?! He sed no I'm not I just used the last of my time to help someone with a hamster and I have to tend to the animals in the back befor I run out of time. It was only 7:15pm. They close at 9pm. I asked if someone else could help me. He sed no because no one there is trained to handle the animals. (I've quite literally purchased animals 10 min before closing and someone anyone has always helped me) I asked if I could purchase the tarantula and then retrieve it on my own if they unlocked and gave me a box he sed "Sorry no we don't allow that" (Again I've done it befor multiple times-sometimes because an employee was terrified of touching the spiders) So I leave annoyed and confused and kinda ticked off that I waited when I was told I was gonna be helped. Didnt think I was gonna be back the next day but there I was picking up dog food bright and early with my friend and we stop in again. I walk up to Franco and ask if he could help me out with the purchase of an animal. "No problem" he says. Another employee helps me with filling out paperwork and Franco asks if I have the proper set up. I let him know I'm a keeper of Ts as I call them and he lets me know he's the general manager. So I ask him some questions regarding the day before. I told him it would've taken not even 5 mins to collect the tarantula cause at that very moment the employee who helped me with paper work came back in less than 5min with the T I requested and sed she was so calm and cooperative. He apologized for the employees rudeness and lack of customer service aswell as for me having to come all the way back out (I live near west la). Franco was a pleasant delight and cause of him I WILL be back! :) (FYI THE STARS ARE FOR FRANCO! )

    Puppy Love - pets - Updated September 2026

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