1. PetSmart

    1. PetSmart

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    Buena Park, CA

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    PetSmart

    3.5 (213 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    So pretty
    Juanwen C.

    This PetSmart is always the one I go to get cat poop sands and food. The staff here is very friendly, the indoor is super clean, and it has everything my two cats and 1 dog need. The cashier would remind me how many points I have with my account and ask me do I want to use them. Like last week, I was told that I had $40 worth of points! So I used it to buy cat wet food. haha. Tip: sign up with the cashier so that all of the points of your purchase can be collected and transferred to $$ for your future purchases.

    Petsmart scam. Used back into resale inventor crazy.

    Scam alert! Pics included! Tried the 20% discount online deal for a $400 online order and they tried to sell me a open and repacked fluval fx4 a $300+ item. How do I know? It looked repackaged and didn't have the black tamper proof zip tie on it. I went to petco to double check. And get this? Petsmart returned it into their inventory for resale lol. Freaking crazyyy bro, watch ya self kings and queens. Scammy business.

    Dirty cages

    SO disappointing to keep seeing such dirty cages at pet stores. You could smell the urine through the glass. I just don't feel there's any excuse for these poor creatures to be overlooked like this. Please do better Petsmart!

    Smokey
    Alma L.

    If I could leave 10 stars I would. I booked an appointment with Erika for grooming services with my pit Smokey. She went ABOVE AND BEYOND to make sure we could get him in the very next day that I had requested. She shows so much love and affection in what she does and I know she TRULY cares for my baby and I am very comfortable leaving him in her hands. Erika thank you again! I am very thankful for you :) 100 % recommend her !

    No water
    Ari G.

    Don't ever write yelp reviews but this location was honestly awful. It's evident the animals are neglected as there were dead fish on display, cages that were dirty, animals missing water and probably more. I just wanted to get my cat food and leave. I have now started going to a family owned pet store in Fullerton :)

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    16 days ago

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    Love this 5
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    6 months ago

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    10 days ago

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    1 month ago

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    5 months ago

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    3 months ago

    Helpful 1
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    6 months ago

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    3 years ago

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    10 months ago

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    1 year ago

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    4 years ago

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    11 months ago

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    2 years ago

    High Five to all employees helping customers. Mindy was friendly and professional. Thank you all

    Helpful 1
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    2 years ago

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    1 year ago

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    5 years ago

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    1 year ago

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    9 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    Page 1 of 6

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Very good experience with Erika, she was so good to my dog Dino I felt really comfortable leaving him with her.

    Mentioned in 15 reviews

    Read more highlights

    OC Pawtastic Grooming - Halloween 2024

    OC Pawtastic Grooming

    (296 reviews)

    I took my dog, Dubu, here for grooming yesterday, and I couldn't be happier with the results!…read moreI've had so many frustrating experiences at other shops where the final look was the complete opposite of the reference photos I provided. It was always so discouraging. However, a friend highly recommended this place for their skill, and I'm so glad I listened! The grooming was identical to the photo I showed them--perfect in every way. Beyond their technical skill, the staff was incredibly kind. You can truly tell they genuinely love dogs, which gave me so much peace of mind leaving Dubu there for 3 hours. Even though it's a bit of a drive from my house, the quality and service make it 100% worth it. I've finally found my go-to spot and won't be going anywhere else. Highly recommend to any pet parent who wants perfection!

    I had a really disappointing experience here and feel completely misled…read more Before coming in, I called to ask about the price for a nail trim and made sure to mention that my dog is large. I was told it would be $10-$15. When I arrived, the place looked clean and I even checked the price list posted in the waiting area, which also clearly said $10-$15 for nail trimming. However, after the service was done, I was charged $25. When I questioned it and explained that I had called ahead and specifically mentioned that my dog is large, the response I got was that they "didn't know he was that big." My dog is a large doodle -- not some unusually massive or rare breed -- and I had already made that clear over the phone. It's extremely frustrating to confirm pricing beforehand, see the same price advertised in the shop, and then be charged significantly more afterward with no real explanation. If the price depends on size, that should be clearly communicated upfront, especially when a customer takes the time to ask beforehand. This felt misleading and unprofessional. I left feeling like the pricing was not transparent and that my concerns were dismissed when I brought them up. Because of this experience, I will not be returning.

    MVP Dog Grooming & Boarding  - Now offering pet boarding!

    MVP Dog Grooming & Boarding

    (134 reviews)

    MVP is the perfect name for this Grooming Salon. I was nervous the first time I took my dog,…read moreGracie, in because she had gone to another groomer who did a terrible job on her and said it was because she did not behave well. When I picked her up from MVP she looked amazing! She was so perfectly groomed and looked so cute. When I asked how she was they said she was a good girl. I have taken her in again and with the same results. Cesar is very patient (with me haha) and calm which creates a nice atmosphere for the dogs. I definitely recommend MVP and Cesar even though he is an Eagles fan ;-)

    Update in response to the owner's comment:…read more Cesar, I actually did reach out privately before updating my review because I wanted to give you the opportunity to address my concerns first. As you can see from our text conversation, I asked whether paw pad trimming was included, explained that the last few grooms had been inconsistent, and pointed out the uneven cuts. The response I received was, "We'll do our best to make it right next time." You also mentioned that my last visit was over a month ago. I'm not sure why that's relevant. Three of my dogs are seniors, and I keep them brushed and maintained between grooming appointments. They don't need to be groomed every month. My fourth dog is a pit bull who receives a deshedding treatment, and she doesn't require monthly appointments either. I would never overgroom my dogs, especially my seniors, because frequent bathing and grooming can strip their natural oils. I also stand by what I experienced regarding the bather. I immediately asked you, "Did he just complain?" after hearing him complain when he realized he had my dogs. You responded, "Yeah man, that's what he gets paid to do." That interaction only reinforced my decision. My review reflects my experience after bringing my dogs to your business for about a year. I reached out privately first because I genuinely hoped my concerns would be taken seriously. Unfortunately, they weren't, which is why I updated my review. This will be my last comment on the matter because I don't feel the need to go back and forth. I've simply shared my experience as a customer. It's unfortunate that this profession has developed a reputation where so many pet owners struggle to find groomers they can consistently trust. I sincerely hope you take this feedback into consideration for the sake of your future clients and their pets. ............................................................................................. I hate having to update my review, but unfortunately my experience has changed. I've been bringing my dogs here for about a year. At first, I was happy with the grooming, but over the last several visits I've noticed a decline in quality. My three long-haired dogs came home with uneven haircuts where some areas were noticeably longer than others. I also recently realized their paw pads weren't fully trimmed, even though I was later told that paw pad trimming is included with haircuts. I reached out privately before updating my review because I wanted to give them the opportunity to address my concerns. The response I received was simply, "We'll do our best to make it right next time." After multiple inconsistent grooms, that response didn't give me much confidence. Another thing that really bothered me was overhearing one of the bathers complain when he realized he had my dogs to work on. As a customer, that's not something you want to hear when you're trusting people to care for your pets. Based on my recent experiences and the response I received, I've decided to find another groomer. It's incredibly hard to find groomers you can trust because they often start out doing a great job, but over time the quality changes. I genuinely hope this feedback is taken seriously for the sake of other dogs and their owners.

    C U Pet Grooming - Spencer being the happiest guy!

    C U Pet Grooming

    (551 reviews)

    Brought my cat is for a bath and nail clipping. The employees were wonderful and attentive. They…read morewere able to bath my cat and trim the nails no problem. I have had some negative experiences at other groomers. I will definitely be bringing my cat here to have his nails trimmed on a routine basis.

    First time here and I would say I was a little hesitant to take my dog. It was a little chaotic…read morewhen first coming in since I went right when they opened. They didn't really ask the name of my dog, or asked what I came in for. They just asked to take my dog in the back and then asked what I was here for. the staff were friendly but each staff had different definitions when it came to full grooming, the person who was the actual groomer clarified so that helped. I did warn her my dog had skin tags all over the body and to be very careful when you do the cut. I also mentioned he is a very nervous boy so to mindful of that. They finished in two hours as promised. I came to pick him up and they told me they nicked one of the skin tags on his arm but took care of it right away, grateful for the honesty. It was interesting, the staff was speaking to me as if I was a returning customer and told me my dog did better this time around. I think they got me confused with a different customer as I never been there before. A few hours later I noticed on the top of my dogs back, where there is quite a few skin tags, a few spots were bleeding! I know it's hard to cut around the skin tags but almost every big bump he has was bleeding so it was a little frustrating to take care of it. I don't think I'll be coming back but I appreciated the service.

    PetSmart - petstore - Updated July 2026

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