Honestly one of the best customer service places I have ever have encountered. I received constant updates and reasonable response time. As a female, I get a lot of gaslighting / scare tactics from dealerships, mechanics, and body shops but not with Alex and his team at Pur Collision. They are very professional and easy to talk to. They also make an extremely stressful situation like a car accident easy to deal with. They reached out to my insurance company for me, made sure I was comfortable with the parts and cost that are being replaced. Alex and his team communicated with me more effectively than my own insurance company. The quality of work is chef's kiss, they are super detailed like cleaning my headlights when it wasn't part of the damaged. I hope to not need a collision / body shop but I am very satisfied and happy that Pur Collision exists. Highly recommend them. read more

I stopped by recently and Alex dropped what he was doing to take a look at my car. He was thorough, helpful, and honest. He supported me in advocating for having the dealer take responsibility for the repair and was expedient in providing me an estimate and pertinent information, including answering several back and forth questions via text. Unfortunately, I cannot comment on PUR's quality of work because the dealer did take responsibility for repairs to the car, but oh my gosh, I can't imagine I won't be back to PUR should I have to get any future repairs to my car. Thank you Alex! read more

PUR did a great job repairing the body damage to my Lexus. The staff were very friendly, and they completed the work quickly. Highly recommended! read more

Art and his team live up to their reviews! Took my Tesla Model 3 to them for repair and was extremely happy with the results. You cannot tell there was ever anything wrong with my car. It looks good as new - like magic! Art walked me through everything that needed to be done and he even worked with me on the pricing. The final estimate was so reasonable that I was able to pay without using my insurance. (5x less than what my local Tesla-authorized body shop had quoted me.) I would absolutely recommend PUR Collision Center to anyone I know!!! read more

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constant contact. responded same day. i appreciate them going through each part and showing me what's going on with my own car

Alex and the team are skilled professionals with an eye towards quality repairs and smart solutions to save you money! I will never go anywhere else! read more

My car was in a little accident and when searching for quotes on Yelp these guys came back with the best price. Took my car to the shop and they worked their magic - a week later I have my car looking and feeling back to new (car wash included). The communication was on point, service on point, and friendly. Look no further and choose this place for your next repair. I'll definitely be coming back and referring all my friends. read more

PUR Collision Center - Dented car - Body Shops Near Me - Glendale, California

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Brought in my brand new car after someone rudely opened a door into mine and left a pretty nasty dent and scratch. Alex & his team were extremely responsive, friendly, and were able to get my car in almost immediately. Two work days later, and my door looks good as new. Quality work done at a fair and reasonable price. PUR Collision Center will be at the top of my list for any body work I need done in the future. read more

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Helped me out with some bumper misalignment free of charge. 10/10 quick service. Will be back with any future issues.

Alex was Attentive and friendly and worked with my insurance company to ensure I was taken care of. Thank you for helping us!

AMAZING! Car repair of any sort always seems to leave you feeling like you are being taken advantage of or overpaying. It is just hard as a consumer. Alex and Art at PUR destroyed that feeling at first contact. I took my Model Y in for a bad door ding repair, and was immediately made to feel welcome and taken care of. From the moment I made contact to the moment I picked my car up. The work was outstanding, and my heart feel much better not having to look at a deep gouge and scrape on my new car. Customer service was well beyond what I expected too, my car was clean, charged and ready to go when I arrived. Cannot thank you guys enough, and for you gentle reader, I cannot recommend PUR enough. Support these guys, they deserve it! read more

One word: CLASS. PUR collision took care of me, were absolutely professional, and were honest about what needed to be done. Suffice to say, I was extremely happy with the service, price, and experience. Thank you once again! read more

PUR Collision Center - The fix - Body Shops Near Me - Glendale, California

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I rarely write reviews but Alex and his team definitely deserve a big shout-out for the hard work they put in to fix my car. I was desperately looking for a mechanic who has the experience with German cars and I found Alex's body shop through yelp. He was sympathetic to my frustration by staying afterhours to brainstorm ideas about budgeting the repair, responsive to all my phone-calls and texts and most importantly, extremely knowledgeable about the car by identifying the root cause of my liftgate issue that no other mechanics were not able to identify. Despite his busy schedule along with the staff shortage, he delivered what he promised, even if it means he had to finish the job by himself. His work and service were thorough and above-and-beyond: from sending me a detail video of the replaced liftgate upon delivery to showing me the final repaired car which almost like brand new! If you are looking for an experienced mechanic shop who can save your money and attentive to your needs, Alex and his team from Glendale is THE ONE! read more

Arthur was great! Very attentive and precise... would Definitely work with them again! Was very helpful from beginning to end and the car looked great! read more

Would recommend a million times if I could! Amazing service, very professional, responsive, and kind! You will be glad you came!

I was hit during a hit and run, and with my insurance, it was going to be a hassle, so I just decided to go here and try to pay for it myself. The rates were very reasonable, so reasonable that I decided to get my front bumper fixed that got nicked as well from another event. With a job that usually takes about 14 days minimum, my car was done in a week. They even washed my car and had it nice and tidy for me! read more

I was rear-ended by a U-Haul truck and pushed into the car in front. My rear bumper, trunk and front bumper had to be replaced and painted among other internal components. I have worked with other shops in the past , on previous rear end accidents, but hands down, my experience with PUR Collision has been abolutely stellar. The PUR Collision team is very knowledgeable, professional, very fair and super friendly. They know their business and their work is impeccable. My car looks like it came out of the dealership again. Art, the owner is an amazing guy, always kept me informed all througout the process and made everything seemless. Thank you PUR Collision for such an amazing work! read more

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I requested a quote to have my truck painted and their estimate came out at $16,000-$18,000. Other quotes I got were $7,000 to $10,000. I figure this shop will send out the job and pocket the 6k to 8k. Needless to say I would not come here to have work done. read more

They fixed my Honda CRV after someone hit and run on the side of it,it took me a long time to decide to fix it because I did not have rental car, but I came here and they were so accommodated. They did the inspection with the insurance and gave my car back while they ordered the parts so I will have my car in the meantime, the car was fixed extremely fast and excellent work. They even clean my car after they were done with the job. I appreciate accommodation they made for me. I recommend them and definitely come back if I ever need anything to be done to my cars, great job and excellent customer service. read more

PUR Collision Center - This area is where the repair was done. - Body Shops Near Me - Glendale, California

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The people at PUR Collision Center are consummate professionals. From start to finish they are the best! Art and Alex are definitely the best at what they do. This place is always going to be my go to for my auto body needs, you have a customer for life! Thank you again for the immaculate work on the automobile! read more

I hope you aren't in an accident. But, if you are and need vehicle repair, this is the place to go. Customer service is exceptional. Took time to explain, showed options, and communicated his expertise clearly. read more

Honest. You can go here knowing that they are not going to f you. Art is a solid person and so are the rest of the crew.

I had to fix my car after an accident and Alex and his team did an amazing job! Everyone was very friendly and professional. The work was done super quick and car is as good as new. Highly recommended! read more

Art and the guys at PUR were really great. I had a broken car door that they took care of quickly and efficiently at a very reasonable price. They were even nice enough to not charge me the second time after I needed to order another part and come back. I would definitely come back and recommend them to anyone read more

I first discovered Pure Collision through an ad on Nextdoor and noticed all the glowing recommendations. At the time, I thought: They're in Glendale, I live in Santa Monica... there's no way I'm driving that far. But curiosity won me over, and one day I called to ask about repairs. What stood out right away was their honesty. The service member I spoke with didn't just push for business -- he actually explained how I could save money, even working within my deductible. That kind of integrity stuck with me. Over the next year, I stayed in touch and also checked out other auto body shops closer to home. None came close to offering the same level of customer service, attention to detail, or genuine communication. That's what brought me back to Pure Collision. When I finally took my car in for repairs, the insurance company decided it wasn't worth fixing. Disappointing news, but the team at Pure Collision couldn't have been more supportive. They were kind, proactive (arranging a rental car before I even thought to ask), and truly empathetic about my situation. It turned what could have been a stressful, discouraging experience into something manageable and even uplifting. They proved that customer service, integrity, and care still exist -- and that it's well worth the drive. I'd do it again without hesitation, and I highly recommend them to anyone looking for a trustworthy body shop. Super read more

Alex was absolutely 5-stars! From the very moment I reached out on Yelp, Alex communicated with me quickly and kindly. Even when I didn't respond for awhile, and then responded, Alex was still quick to communicate. He and his team painted and installed a new cap for the charging compartment of my EV and I couldn't imagine it going any smoother. I couldn't recommed Alex and Pur more! read more

PUR did an excellent job with my repair. They were really accommodating with my work schedule and went above and beyond to help me out. I would definitely come back if I need future repairs. read more

Alex the general manager was extremely helpful and made sure the team did perfect work on my car

Wow no wonder they have so many great reviews! They are top notch! Great quality and also they are so generous and fair! Please go to them for all your needs read more

Brought my Subaru crosstrek in for an estimate after an accident because they were one of the few Subaru authorized repair centers, and I was worried about the paint matching on my pearl white xv which was almost 10 years old. The estimate was fair, among the lowest of the 10 estimates I sought out, and upon returning months later, was recalled. I was informed of further damage after inspection, which was expected by myself and the team, however the fixes were explained and their remedies and their prices seemed fair. In about a week and a half, I picked up my car, and the work looked great. The paint was a great match, and all of the details were looked after. I had a sticker on my front badge which I was going to replace, but was surprised to see it was affixed to my new bumper already. I had also mentioned in passing that the wiring harness was damaged which had prevented my horn from functioning, and I was a bit concerned that I had forgotten to remind the crew before dropping it off, however it was replaced and my horn was working again after repairs. Additionally they took the step of doing a great wash and wax and it really showed off the work they had done. Other repair shops were much too happy to replace the entire hood because of a small paint crack which had formed during the accident, whereas pur applied the skills of their mechanics and body specialists in order to patch repair the minor defect. Does every slightly damaged bracket and non-structural component need to be replaced with a brand new component? Absolutely not, and this shop gets that. Serviceable components were repaired and reinstalled. Complex features such as the eyesight cruise control and entertainment center were unaffected through electrical work. I am very happy with the overall experience and I would strongly recommend stopping by to talk to with the staff about your needs. read more

I was very happy as a return customer. My BMW looks great after replacing the front bumper. The parking sensors work perfectly as they re-installed them in the replacement bumper and that impressed me. What a pleasure to work with honest people. The price was very fair, even though I left the car without asking for a final quote in advance. read more

I am beyond satisfied with the work done to my car! It looks brand new and is running great. It was also cleaned! I was in a multiple vehicle accident on the fwy and experienced so much stress from insurance companies and having to deal with getting a rental. Art made the process so much more bearable! He provided me with updates from beginning to end, and completed the work in a timely manner (I was paying out of pocket for the rental so it was very appreciated!) Will definitely recommend to others and come back if ever needed :) read more

PUR Collision Center - My car before and after! - Body Shops Near Me - Glendale, California

These guys are fast, communicative and reliable. Highly recommend. Will be back should I need any repairs in the future. Thank you!

Alex was very polite, specified what he would do, and did exactly what he said, on time and at the agreed price. We were really happy and grateful. read more

Alex and the team at the PUR Collision Center fixed up my Tesla for an incredibly affordable price and was extremely communicative during the process. I actually asked many other places for a quote and the quote i got for my fix at PUR Collision center was actually 2x cheaper than ALL other places. Alex has been in the business almost 2 decades and knows what he is talking about and I really appreciate their transparency and the quick turnaround for my car. It honestly looks fantastic. I would be bringing all my car body shop needs to this team from now on. read more

I went to all of the body shops on San Fernando Rd and Culver City and messaged so many shops on Yelp. I am so happy with the service and communication I received from this place. I sent photos of a paint and dent repair needed for my Mazda CX-5 to Alex on Yelp and he got back to me right away with an estimate. In addition to the quality service that I received, Alex is hands down the nicest, respectful, and most genuine person I've met. He explained to me what the process would look like in a kind way. I saved so much time contacting him and getting my car done. I would highly recommend this place and Alex for the great work and service they do! My car is good as new! Thank you guys so much!! You rock!! read more

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I had bodywork done on my Volvo.PUR was the third shop I checked for estimate. All bids were similar but I liked the owner that i met. Small discount since I was paying cash. Very appreciated. Work done was excellent and on time. Communication also was good. Definitely recommend based on my experience. read more

My Tesla M3 has never had it so good! Had to replace right fog lamp bumper. From their special order (right from the factory) to finish, I couldn't have asked for a better service and expertise. Alex (?) updated me with arrival of the parts, cost, and when I could expect the repair. As I watched him dismantle the front end, I could tell he could do this blindfolded. He's done this countless times. His price is the most competitive and he's the most skilled - for those who love their babies (my Tesla lol). He will be my GO-TO for all things body! Big love to PUR Body!! read more

I absolutely recommend this shop and I will most likely come back. He was responsive and very quick. Gave me a very reasonable price and had the work done swiftly and beautifully. If I have any cosmetic dings I will definitely be returning. Thank you! :) read more

PUR Collision Center - (He just charged me for the fender so the damage on the grill piece is not part of the repair) - Body Shops Near Me - Glendale, California

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Incidentally, I found this place through yelp suggestions when I filled out the form for other auto shops. However, Alex responded within 10 mins of contacting. Alex was professional and friendly to work with. He offered to replace my bumper with a brand new OEM for only $450 (labor included) and replaced my tail lamp as well with a total of $600. Other places were quoting me $600 just for repairing my own rear bumper or even $800-1000. Alex is a joy to work with and communication with him via text was smooth and painless. He said he hopes not to see me again in this shop but I know where to go if I ever need to get my car repaired again. P.S. the shop is a little hard to identify, once your GPS shows you're arriving, look for a blue walled building, the entrance is a bit small and you will probably miss it like me if you didn't pay attention the first time around. read more

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