My go-to spot for water refills! Their prices are already reasonable, its an unbeatable value. The…read morefacility is well-maintained, and the 24-hour vending outside is a lifesaver when I'm in a rush. I love that they carry so many flavors of ice cream-- my family loves to grab a scoop while we fill our jugs. Great service and top-tier water quality! Ms. Viktorya is so polite and kind, she is a true sweetheart!

I visited this place on a hot day! Ice cream flavors selection is good and staff is friendly :)…read moreWill be back again!

I returned today cause I've had two of my jugs needing to be filled. My jugs are always dusty cause…read morethey hang out in my carport. The staff took the jugs and cleaned em up. They did the filling for me. They were more than willing to help me out. I walked one jug out while they were still filling the other and they met me with the jug at the door. They've got some sort of points and prepay system that I don't know about too.

I've been a regular customer here for a couple of years. The customer service is the best. The…read moreemployees and owners are friendly and personable. The water tastes much better than anything I've found in a bottle or tap here in AZ and the prices are the best I've seen. I wasted so much money on a delivery service prior. I like having the option to buy alkaline water. I will continue to support this business and encourage others to do the same if they are looking for clean RO or alkaline drinking water.

Love this place. I come here to fill our water jugs and sometimes get a thrifty ice cream cone…read more Service is always good and we never have to wait in a long line. Def recommend!

There hasn't been any new reviews for this place in over 2 years and you will learn why…read more My wife and daughter tagged along with me for an ice cream outing on 12/8/24 Sunday afternoon. The business name on the exterior store front actually says "Water & More" so don't come here looking for "Neptune's Waters" as listed on their Yelp business page. There's plenty of parking, it's shared parking with multiple businesses in a strip mall setting. A few doors down is Goodwill and you can't miss that. Inside of this place is completely hole in the wall vibe. If you've ever gone to Tijuana Mexico for dental services like I have and had to sit in their waiting room lobby, this is that kind of vibe. Forget the nice ambience you've seen at Coldstone Creamery or Baskin Robbins, this ain't it so be prepared. If Chef Ramsay from Hell's Kitchen had a restaurant rescue episode and they were doing ice cream shops than they would NEED to come here. The interior of this store has the same level of appeal as a Chevron gas station public restroom. I hope they will change this. Older 2+ year reviews show nicer IKEA type of furniture pieces in store but that's not the case now. Currently, it looks like they went to Goodwill next door and got the most run down furniture pieces they could find and took that into their own store. This was our very first time here so we had questions. We asked about sizes, pricing and flavors. The worker was a female high school looking person. The questions we asked were weakly answered in a bare whisper tone even though there was a live TV in the background that superseded the workers whispering tone. Not sure if she was trying to be girly cute or win the most unprofessional worker of the year award but she was definitely NOT wanting to be working there. She might as well be wearing a shirt that said "I H8 my job" as this already showed in her face and demeanor. We would have been better served by a robot drone than this live person. If you think you're having a great day and nothing can change your mood, than please come here and experience their customer service. It will make you think twice about that good day you're having. So she wasn't exactly rude but simply unfriendly. Maybe we interrupted her social media livestream before we entered the store, who knows? We are a couple in our 40's with a teen daughter, a typical family from Hawaii. Why couldn't we at least get a "hello how are you guys doing?" from the high school looking worker. Did we look like Puff Diddy henchman white party recruiters to her? No we're not but she was socially awkward like we were. Truly weird. Why put her in front to interact with your customers? Place her in back of house duties instead. Let her interact with dirty dishes and taking out the trash instead. Look at my profile pic, I don't give out Puff Diddy vibes, neither does my wife or daughter. Tell your high school worker to pretend that all customers are Justin Bieber and that will mentally prepare her high school mind for correct customer interactions. So finally the ONLY good part of this review: they really do have a great selection of old school Thrifty's ice cream here. All the good flavors you can think of: Butter Pecan, Strawberry Cheesecake, Pineapple Coconut, Chocolate Mint, Chocolate Chip, Cotton Candy, and many many more. Thrifty's ice cream is the best of the best!! The only people who will understand this is the older generation. If your generation played Nintendo and Sega Genesis video games, than you know what I mean. This was the best ice cream back in the day and in my opinion still is awesome. So will I come here again? Yes, I will but strictly only for the ice cream. They do sell other things like filtered water, milk shakes, floats but we only got the ice cream. I highly highly recommend the ice cream so please come here. So as of 12/8/24 the interior design of this place is EPIC FAIL as well as the customer service we got. Business owner(s) of this place please think about retraining your staff. Basic customer service is not rocket science. Here I'll give you some free tips: say a greeting, engage with customers with friendly chatter, offer ice cream samples, and do all this with a smile. ALL of which was not done with us even though we spent almost $40 in ice cream on our 1st visit. But remember, don't expect any form of customer service not even the bare minimum and don't be surprised when you see the inside of the store look like a Tijuana Mexico dental service waiting lobby. Just go and get your ice cream and get out. Enjoy eating that ice cream at home. Best suited for Door Dash or Uber Eats delivery so you don't have to see the inside of the store and deal with their customer service. I actually wanted to give this place 1 star but the ice cream by itself added the extra 3 stars so I reconsidered the 1 star rating. It's that good!!

Our family has been using Watertyme behind McDonald's on 75th south of Thomas rd for over 10 years…read more The store is clean, the water tastes great and the ice is the best. They also sell Thrifty ice cream cartons and cones. You cant beat it for the good service. Check out this friendly family owned small business. You will be satisfied with the water and ice you take home

Very rude and unprofessional didn't ask if my dog was a service animal they have a sign that says…read moreservice dogs are allowed don't recommend at all

This review is for the ice cream. Thrifty's is what my childhood memories are made of and so many…read morecore memories that it's a staple in my family. So happy I get to continue the tradition and get to share it with my kids. It's one of the few places you can still buy Thrifty's ice cream by the scoop and in tubs to take home! We are thankful for this little treasure of a spot because now we get to pass on core memories to our children and pass on the flavors of the best ice cream ever!

Absolutely love this water store. I've been going there 20 + years and the water tests fantastic! I…read morewon't go anywhere else. Owner is super friendly and helpful!

Great service, delicious ice-cream or flavored ice. And the ice is ice cold. Definitely recommend…read moreregular stops.

Got 2- 25 lbs bags of ice. Owner took them out to the truck for me because they were heavy. very…read morenice. Reasonable prices. Will go back again. Love these family businesses.

The staff is welcoming and helps you with flavor combos if you've never been. The flavors are…read moredelicious and there's so many options to try! There was even Hula dancing outside the night we went which added to the ambiance. Def recommend!

This place feels like a hidden gem, the location is quiet and not busy and it was a pleasant find!…read moreThis place offers Hawaiian shaved ice, just melts in your mouth! No fair-food type of shaved ice! The have lots of flavors to choose from and you can really customize to what you want! The staff was so kind! Loved it here and highly recommend for a hot day!

Don't listen to all the bad reviews except the one when they are closed but that doesn't matter the…read moreshaved ice is soo good also the ice creams and everything else

I've been here a few times now. The water tastes clean. I'm now addicted to the ice. They have…read morethrifty ice cream! Snowballs are so good- its a snow cone with a scoop of ice cream in the center. Definitely a great place for water, ice, and cool treats.