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    Pure Green

    5.0 (1 review)
    Open 7:00 am - 9:00 pm

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    1 year ago

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    Babalu

    Babalu

    4.0
    (381 reviews)
    1.0 mi
    $$

    We would consider ourselves frequent guests of Babalu East and continue to come back because the…read morefood is generally very good. East Memphis doesn't have many restaurants that occupy the space between fast casual and fine dining, which makes Babalu an important part of the local dining scene. Because we enjoy the restaurant and want it to succeed, I wanted to share some constructive feedback. One recurring challenge is the arrival and seating experience. Even when the restaurant is largely empty, there is often a noticeable wait to be seated. The hosts typically take our name and then spend several minutes determining where to seat us, even when many tables appear available. While we understand there are operational considerations that guests may not see, the process often feels unnecessarily slow and creates a frustrating first impression. The host stand can also feel somewhat disconnected from the guest experience. There seems to be frequent turnover, and team members often appear focused on seating rotations rather than ensuring guests are being welcomed efficiently and seated at clean, prepared tables. A more polished and confident front-of-house experience would go a long way. The menu has improved recently, and we're glad to see some favorite items return. Unfortunately, food execution continues to be inconsistent. Long waits for food are common, and communication during those delays is often limited. We don't mind waiting when the kitchen is backed up, but a simple explanation or update would make a significant difference. Too often we're told food is coming shortly, only to continue waiting without additional information. When the food finally arrives, there are sometimes errors with the order, and after a lengthy wait it's difficult to feel motivated to send items back. We recognize that restaurant operations are challenging, particularly in today's labor environment, and we appreciate the effort of the staff and managers. However, these issues have been consistent over multiple visits rather than isolated experiences. There is a lot of potential here, and we genuinely hope Babalu can elevate the overall guest experience to match the quality of its food. We will continue rooting for them because East Memphis needs places like this to thrive.

    Babalu is one of my fav spots in the city. I always recommend it to visitors. The patio is a…read morefavorite of mine. They run seasonal cocktail and menu items so there is always a new dish to test. They have added soo many new items and you will want to eat everything. The servers are always great and love to give you their feedback and fav dishes. We had Hannah tonight at thr East location and she was the sweetest. New dishws include several Birrie options, power bowls, new salads and sides and more. New items I tried: Patatas Bravas: diced potatoes, Brava sauce, garlic Aioli and green onions. 8/10 Seafood paella: crawfish, calamari, shrimp, chorizo, red onions, red bell peppers and saffron rice. 10/10 Blueberry lemon drop Sangria. 8/10

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    Moscow mule
    Moscow mule
    Blackened Red Fish sandwich (No slaw, tarter on the side)with sweet potato fries
    Blackened Red Fish sandwich (No slaw, tarter on the side)with sweet potato fries
    Sangria mimosa and table side guac

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    Sangria mimosa and table side guac

    Pure Green - juicebars - Updated July 2026

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