this is the third high-end bike we bought from Granada. One from each the stores. I'd like thank them for helping me obtain my dream bike. it's a retirement present to myself. they were very accommodating to my needs and I highly recommend them for all your biking needs. read more

Nice people. Good service. A+. Fast , Welcoming in the way in, Get to the problem on your bike or service. And get it done. Amazing read more

The entire staff was extremely helpful when I had a warranty issue on a bike I didn't even buy from them. Tony in particular immediately filed a claim got the ball rolling and had the entire issue fixed with new parts installed in six days. They had several technicians available for service work , I will be going back in the future to say the least! read more

Granada has been my bike shop for many years and have never had anything but a great experience. They are all knowledgeable and friendly.

I've bought several bikes and accessories from this shop over the years, and every experience has been excellent. The staff is professional, knowledgeable, and genuinely courteous--they take the time to make sure you're getting exactly what you need. You can really tell it's a family-owned business that takes pride in their work and their customers. From sales to service, they've been reliable and honest every time. Highly recommend supporting this local bike shop! read more

Business sexually exploits young women, preys on their innocence, and deliberately lies about pricing. I'm a young lady. One of the individuals that worked there, when they were done working on my bike, rolled it over to me, lifted up the seat excessively high and had me "mount" the bike with my backside turned towards all the male workers. I didn't come in for a seat, I was there for a tire. I was too naïve to notice at the time. I was alone and I trusted them. In addition, telling me one price on the phone and charging me another at the register knowing I rode my bike up there and it was my means of transport. Save your business and your female family members from sexual exploitation. Professionalism there is just an act. I have no problem saying this and if you're the owner reading this, I'm glad. It's the truth. I confronted them and got a refund. Your employees disgust me and I'm sure you know exactly the kind of people you hire, you spend a majority of your day in their presence. Messy, sloppy, redundant. DISGUSTING. read more

Friendly and knowledgeable staff! Feel like they really care and listen. Small town feel, hometown shop! Proud to support local small businesses. ​ read more

I pass three other bike shops to work with Granada. I normally adjust my own derailleurs. However, I couldn't get the front to work properly and took the bike to Granada. They determined it was a dirty shifter, then worked to clean it in order to save me 6-7 times for a new shifter what they were charging for the derailleur adjustment. I've always had friendly, helpful, professional service from Granada. read more

Absolutely amazing experience today. Fixed my boys bike and help us select a new one for him. Will be back!! read more

Granada Cyclery - Bikes Near Me - St. Peters, Missouri

Fantastic service! These guys went above and beyond in helping my wife and I purchase a pair bikes. Answered all our questions, very patient as we test road several bikes, and just provided a great experience overall. Thank you! read more

They sold me a defected product but did not want to issue a refund . They offered to replace original part with a used bolt

Great selection; outstanding customer service. They strive to find the right bike for your needs and price point.

This is a great bicycle shop. Customer service is tops; the staff is professional and very knowledgeable. The store is well stocked with quality bikes for the family as well as the dedicated rider. Understand, this is NOT Walmart or Target. read more

I will be turning 70 shortly. Three years ago I decided to take up bike riding just to get a little exercise. I went to Granada and was greeting by a sales person. I told the sales person what I wanted to do, that I wanted a comfortable bike and I didn't need speed. I told him my price range. He took down from the racks six different bikes and said any of these will meet your purpose and expectations. All where in my price range. He had me take each bike out to the parking lot and do a short ride. He explained the differences of each bike and what I might expect from each. After about an hour I made my selection. After three years of riding......I have not been disappointed. The bike preforms just as I needed it to and I have had no problems or issues with the bike. I am looking forward to many more years of riding. read more

Recently had a bike dropped off for new tires/ tune up. Needed to be completed w/ almost 3 weeks notice. Paid in advance. Delay on tires. Missed 3 week deadline. Had to pay to have shipped.. Paid for a tune up- besides bike being wiped down from being stored in garage/ possible chain adjustment- unsure of what was really done. No checklist, or broken down info included upon completion. Upon receiving- brakes are locked up- bike won't roll. Will have to be taken to another shop to be looked at- to prevent brake/ rim damage. Positive* they did put it in a box for me from a bike box they had from new bike being delivered to their shop, also put the padding around bike which was appreciated. End result- paid $166.21 for tune up/ 2 tires. - Tires & tubes were under $70.. basically $100 for incomplete tune up.. -Not worth it. Had to pay $139. to ship b/c of missed deadline. Over $300. out of pocket, with a bike that still isn't in working order. Disappointed customer. Will not be returning.. read more

Grenada simply is not a good bike shop. The list of problems I have experienced with them is endless. For starters, they sold me a set of tires and rims that were not compatible (fat tires on skinny rims). They also sold me a light for my bike that I believe they knew was likely to be defective via manufacturing defect, as the salesman actually told me about a problem I was likely to encounter and convinced me proactively that the problem would work itself out -- turned out the "problem" led to total failure of the light within about 2 months of purchase. The owner was also rude to me on multiple occasions and to my young son at least once. I will not shop here. I in the near future I will be purchasing a new Specialized brand mountain bike and I will travel many miles out of my way to purchase from a different dealer. read more

OK if you want a Great bike at a good price go here. I am into biking at a decent level where I am not to obsessed and not to lazy about it. They have everything you need and could ever want. I have found cheaper places but they really do allot to help you out and the life time service plan is really nice. (You do have to purchase it though) Most places like Big Shark include it in the purchase price. I got a nice bike about a year ago and they set it up for me and got it just rite. The only bad this was it took them about 3 weeks to get the size of bike I needed. I was calling avery three days because they would say that it would be 3 days. I was a little upset that it took forever and the weather was great while I didn't have the bike. Once I got the bike it was raining for a month straight. Other than that this place has been good to me ever since. I am always stopping in here to pick up something or get the bike tuned up. read more

Granada Cyclery - From Web Site - Bikes Near Me - St. Peters, Missouri

They hosted a Tour De Cure bike ride today. We were asked to park about a 1/2 mile down the road because they have a small parking lot. I was looking to purchase a riding jersey. They did not have much of a selection for women. They do have a lot of bikes, tons of Giant brand and helmets. Much more men jersey. The prices on the bikes are very reasonable. The workers were very friendly. They had brats for the rides afterwards. Nice place. read more

Granada Cyclery - Limited female clothing - Bikes Near Me - St. Peters, Missouri

Love that you can walk in without a mask and the staff doesn't come down your throat. Had two fabulous experiences both fixing a bike and buying. Wonderful place! G read more

I tried bunny hopping a curb on my vintage touring bike and bent the crap out of my rim. I was recommended to Brad by a few people so I called for pricing. Granada Cyclery will true your wheel for a reasonable price and if it can't be fixed they won't charge you. Come to find out the rim was oval and could not be repaired so I was not charged. In the mean time I purchased some used hoops to replace a wheel I didn't think could be fixed and it came with a single speed freewheel. I brought the wheel in with me to pick up my bent rim and asked to have them pull both freewheel cassettes and they did it with no questions asked. For their time I picked up a water bottle and some rim tape. I will be sure to use Granada in the future and they are worth an opportunity to earn your business as well. read more

This is our second purchase from Granada. Last year we bought two Giant hybrid bikes. We started looking for road bikes and stopped in to another bike shop in St. Louis after having a subpar experience we returned to Granada. We met Chris and Brad, both awesome! Chris spent so much time with us. Educating us helping us understand what's important with a road bike. He was so patient and answered all of our questions. We decided to buy two Specialized brand bikes. We went with the electronic gears to get the benefit of the technology and really enjoy our new road biking experience. Can't thank guys enough for their time and knowledge! read more

I actually own a bicycle company in Marrakech Morocco that has won the Certificate of Excellence from Trip Advisor for the last 4 years in a row. So I feel I know a bit about customer service. I've since moved back to St. Charles MO and brought back 3 of my high end bikes with me. I brought in a brand new 2015 Giant Propel Advanced into their shop to be fitted to my size. All I can say is that Brad the GM did an incredible job of sizing me to it. He took his time, at no time did I feel rushed. He probably spent at least an hour to make sure I was comfortable on my new bike. I've been to quite a few bikes shops obviously cause I love bikes. No doubt this one is the best around. Incredible selection, total competence, and high end customer service, which I appreciate so much. If you're getting a bike go here. I've definitely found a home for my bikes. read more

Granada has more merchandise in stock than you're likely to find elsewhere. The range of bikes they carry is also good. This shop is located conveniently and visibly, and a new GRG trail for joggers and cyclists to reach Lakeside Park is now open near the shop. For these factors, I'd award five stars. Most people have weekends off, so opening on Sunday would be a good business decision. I prefer to shop where the staff are avid cyclists, and that vibe is missing from this store. They don't seem to sponsor events or offer wrenching at any of the local races as far as I've noticed. There is a weekly shop ride, I'll grant them that, but overall they serve casual cyclists. Their turn-around time for repairs is outstanding, but the mechanics are outmatched by other shops I could mention. Go here instead of a department store, for sure. If you're serious about bicycles, though, you may be more satisfied elsewhere. read more

Bought 3 tubes for my bike. One was the wrong size and I did find that out until I was stuck on the side of the Katy trail with a flat. I should note that the tubes were sold without packaging so it wasn't easy to verify the size. read more

Everything there is to be said about the shop itself has been said before: Good location; spacious, modern facility; lots of bikes. What sets Granada apart is the level of expertise shown by the staff and the service received. Unlike what another reviewer has stated, the shop rats at Granada are cyclists of some distinction. I have ridden with them. They're badass. So are their friends. However, they are also friendly. They will drop you. But they'll do it in a friendly way. I do most of my own wrench work. But I also break parts and have been in need of technical guidance. In each case I have been offered immediate, sound advice as well as the appropriate parts at a fair price. Here's one of life's lessons: There's no such thing as a free lunch. So it goes with local bike shops (LBS). They need to sell bikes and parts in order to keep the doors open and the lights on. You can get a cheap bike at a big box and ride it for a week or so. However, if you want the right bike, that fits correctly, as well as service and consultation for years to come, head for Granada. read more

I was so disappointed by this place!! I went in to shop for bike shorts and the salesperson was kind, but took me to the water bottles and tried to sell me one. I was polite and said I was interested in shorts and then two other salespeople came by to try and sell me a water bottle. I had to wonder if they listened to what I said at all. Please save yourself the time and shop for your bike needs at another store! Granada did not meet my expectations and I was so let down I see no reason to give the store another chance. The salespeople were pushy and there prices were high. read more

I had two tires replaced on my bike. I asked the clerk the cost and he said each tire was $24.99. I said great. Several days later when I picked up my bike the cost was over $80! When I asked why so much, he said it was $15 a tire to install. I understand that and I guess the cost was reasonable. What frustrates me is that initially the clerk didn't tell me. He said, it's posted. And yes, if I were in a particular part of the store and if I would have read the tiny print, it is posted. I just think the communication was lacking. read more

I will not be going back there for service. After the last experience I can't even say that I caught them on a bad day. I took my road bike in for shift cable replacements. After I picked it up it shifted bad. I returned, and they spent 1-2 minutes and sent me out the door. I then returned it again, and a different person looked at it, made a quick adjustment and nothing else. After more shifting issues, I looked the bike over and found that one of the derailleur cables they installed wasn't fed through the cable guide at the bottom underneath the crankset. It was just rubbing against the frame. After all 3 trips no one figured out that it wasn't fixed right. read more

Called twice in a span of two months to find out how many days out are they on tuneups. The guy on the phone was a complete ass hole. Didn't even let me finish my sentence before he cut me off twice repeating two words..."11 days". Then I asked if that ever changes? In the same rude tone he said, " yeah, if we didn't have 150 bikes to fix". What an ass.... should be glad to even have job security right now! read more

I have been going to this bike shop for new bikes and service for over 20 years and find the comment from Scott really hard to believe. The last several times they fixed my bike while I waited and answered any questions I had about the service they performed on them. Yes I have had to wait on parts to be shipped in and a new bike. it all came sooner than what I was told. Thanks guys read more

Great shop! Very friendly and knowledgeable staff. Shop is clean and airy. Would highly recommend!

Wonderful place. They are always so knowledgeable, prompt and well priced! Special thanks to Max and Brad for taking the time to go over stuff to help me improve as a cyclist. Also, I love the new, spacious location. Highly recommend visiting Granada Cyclery! read more

Nearly every experience I've had at this place has been negative. Nearly every time I've relied on their expertise, I have been steered in the wrong direction. They have, more than once, sold me expensive parts that I later find out the manufacturer does NOT recommend being used together because of incompatibilities. Case in point: Fat tires on skinny XC rims. The quality of work from their service area has also been suboptimal, and I've learned their sales staff simply cannot be trusted. So, shop here at your own peril. read more

You could not ask for nicer people than the staff at Granada. Nothing but smiling faces and they are genuinely invested in the people walking through the door. Great with kids too. Full casual selection for the whole family AND investment bikes for the avid cyclist. In-house service shop right behind the sales desk offering maintenance and repairs at a bargain compared to some shops. If you buy your bike there, even have the option of purchasing lifetime maintenance plans. Any purchase here is worth every penny. read more

If you like to stand in line and then get greeted by a rude salesperson then this is the place for you. If not, avoid this place. I will NEVER return to that place. read more

I stopped in the store last week to look at a Specialized road bike. The gentlemen promptly took me to look at mountain bikes and hybrids. After telling him for the 4th time I was interested in a road bike he said he would have to get another sales person. Which he did. However, after telling her which model I was looking for she promptly started showing me Giant road bikes. I once again explained to her I was looking for a specific Specialized road bike. She promptly spoke negatively of the bike and redirected me to the Giant bikes. For the 10 minutes I was in the store it was a bad experience from start to finish. One sales person was trying to sell me a type of bike I had not interest in and the other sales person was trying to sell me the brand she wanted to sell. It was an extremely disappointing experience. I'll wait to buy the Specialized road bike from the Elite dealer in KC. They were much nicer and more professional. read more

Great cycling shop. I was doing a 100k and needed to stop to check my tires. I was in and out in 10 minutes. Service rep refilled my water bottle and sold me some parts I needed and filled my tires. Definitely will put this on my riding route as a support stop. read more

I stopped in at Granada Cyclery, I was promptly met by a very nice sales person I told him exactly what I was looking for, he help me find just the right bike I was looking for at just the price. I would highly recommend this shop to my friends as well as others. Thanks Granada! read more

Granada team not only assists you with the selection of the best bike to meet your needs, they offer outstanding service. I never purchase service plans, but for some reason my wife and I did for our new bikes. It was a great decision. Over the years we have had annual tune ups, repairs, and advice. The quality and speed have been excellent. They even organize group rides! Our bikes are great. Truly a great business. Yes, if we ever decide to upgrade our bikes.... it will be at Granada. read more

There website said they have electric bicycles, stopped in store, they had 2 which have been sold with no plans to get more. They need to update their website as we wasted our time. Also the distributor pedego said they are a dealer. Very disappointing read more