Brought my Mom here today and what a beautiful place! The staff was amazing! Yasmeen, the general manager greeted us and was so kind. We met in the room and the doctor came in and he was so kind and warm to us! Mom had a set of Botox injections and it was fast, efficient and painless for her. She looks fantastic! Unfortunately she would kill me if I shared her pictures but trust me, she looks great! Highly recommend Old Town Med Spa! read more

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Went to get fillers, had no results waste of money. Also, one of the receptionists used my credit card number to purchase something from instacart read more

The "Twins!" The Doctors are twins! Very knowledgeable & current on trends as well as future trends. The Doctors & their staff are always professional & kind offering you the latest & greatest procedures which give you the best bang for your buck! They participate in & offer points programs (levels) of their own as well as the Allē points program which other providers may pocket your points themselves. Old Town Med Spa offers injectables, procedures & many different treats like facials to laser treatments to give you the best skin to live in! The aestheticians are VERY Knowledgeable, themselves, on the newest treatments on the market. I trust Old Town Med Spa with the skin I live in & they have helped me put my best face forward! I continue to recommend friends & they recommend their friends! Go! Go to Old Town Med Spa! You'll be greeted with a smile & welcoming environment. None of the "stuck up, elitist attitude," here! They truly strive to achieve the results you seek! I highly recommend! read more

Old Town MedSpa - Lincoln Park - Fall specials - Medical Spas Near Me - Chicago, Illinois

Amazing doctors and staff, I highly recommend Old Town Med Spa! My visits are always so welcoming, clean and they provide incredible services! I'm always taken care of and have been seeing them for years. Wonderful med spa :) read more

I highly recommend Old Town Med Spa. I also have received dermaplain from Rebecca and she is the best. She has a very calming way about her, and is extremely knowledgeable. My skin is glowing after seeing her. read more

Got Botox here twice and cheek filler once, had 2 different doctors and both did an amazing job. Will try microneedling soon also

Amazing customer service and the entire staff is wonderful. Great location and beautiful space. Highly recommend!

The 2 receptionist were very rude, there was a lady with curly hair who took me to a room and was confusing the amount of times I took the shot. I felt extremely uncomfortable and belittled there. she was making it seem as though I would not pay for a package I already paid for. I was there to see if I wanted to continue the rem package. Everytime I tried to talk to her or explain myself she was so rude and loud. I couldn't even say anything her face kept getting so red when I tried to tell what I was looking to get. I am very disappointed I had to experience that because I really do like the Doctor there, he's very polite and welcoming. the 2 girls there on the other hand are not. I don't think I will coming back. read more

True and great service. Will be back. Thank you! Expert and knowledgeable staff, super friendly and timely. read more

I saw Sabina at this location and she was fantastic! I've never had any treatments before & she was very patient walking me through the different options from peels to micro needling to facials. I ended up getting a brightening facial (which was dermaplaning + laser treatment + chemical peel) and again she was very patient explaining the process as she went, giving recommendations for my skincare routine, etc. It is currently the next morning and I am OBSESSED with how my face looks and feels already. I did think it was a little crazy that people get this done every 4 weeks (!!) because it's like semi-expensive (to me), so I will definitely be back but will probably try to spread out my visits to give my wallet a little break! Highly suggest Old Town MedSpa for any other first timers out there. read more

The most complete skin treatment I've found with Dr's always available for treatment/questions. At my age, I'm always curious as to what's new and/or most effective. Most offices I am familiar with suggest the treatment they have - the machines are so costly. Somehow these doctors have virtually everything & when they recommend one thing over another I really value the suggestion. They also seem to be trailblazers offering things I've never heard of or in combination with others. Recommendation if you go for a treatment ask the Dr what they suggest for your problem areas. They may suggest something you wouldn't have thought of. Get on their email list as well, they have information & specials. read more

Had a really peaceful and relaxing experience! The receptionists were so professional, kind, and easy to talk to. My procedure was quick and diligent and I felt in such good hands with Dr. Shazel G. Grateful to have found this place. Will be returning read more

I had my first dermaplaning experience at the Old Town Med Spa. Rebecca was wonderful! She explained everything to me, and made me feel comfortable right away. Dermaplaning takes a lot of skill as it uses a sharp blade to remove any dead skin and peach fuzz on the face. Rebecca did an amazing job- my face feels so fresh and smooth! Also, the front desk staff at this location are the nicest! read more

I went back for a follow up and it was recommended that I try Restylane since it can last longer and it's cheaper. When I first walked out, my injection sites were a little swollen. I panicked and both called and emailed the office with my concerns. The front office allowed me to send pictures so I wouldn't have to come back in, which was really hlepful. I was being overly anxious, as only a few hours later everything settled and looks great. The office staff was very patient with me and I have been happy with my results every visit. read more

The business sent me to the wrong location and wasted my time. I don't recommend dealing with them.

I came here since I had a Groupon for 20 units of Botox, which I have gotten before elsewhere with great results. I'm in my late 20s and mainly get Botox for preventative reasons and do not have any super deep wrinkles. The doctor said that I would need 32 units, however, I did not feel comfortable with this number since I had great success with 20 units of Botox previously and the effects lasted for 5 months. I stated to the doctor I did not feel comfortable with 32 units and felt it was excessive for my needs. The doctor said the minimum amount he would do was 28 units, and still tried to pressure me further into getting the 32 units. We eventually settled on 28 units, I only agreed to this because I didn't want to forfeit what I had already paid for in my Groupon. So 28 units of Botox and 2 weeks later, and the middle part of each of my eye brows are completely immobile. I can't imagine how bad it would be if I would've gotten even more extra units that the doctor had recommended! Don't go here unless you're willing to risk the frozen Botox look. read more

Amazing team in an excellent location, always open and at your service. The kindest and warmest front desk and aestheticians in Chicago. I went to the spa for botox treatment and saw them twice after for little touch ups to make it perfect, and it is. In reading the other reviews, i had to laugh. I would say the only criticism i have of the exceptional doctors is that they spread themselves too thin and need to clone themselves. Yes, my doctor was sweating and rushed the last time i saw him. He ran, literally, from the Old Town office on Sedgwick to do a little touch up on me and make me Happy. People have unrealistic expectations, do not listen to their doctor for follow up and want immediate results. Old Town Med Spa provides and excellent service to the community. I think they are fabulous. read more

Dr. Gharbi was professional and explained all the procedures with details and transparent expectation. However, one of the ladies at the front desk was extremely rude. Even a simple question that were part of her duties bother her too much to answers and had her attitude was less than professional and low base B.S. read more

Only done Emsculpt there but have had a great experience thus far. Ask for specials when calling. They don't always advertise it.

I came for botox (a certain number of units I've always had done elsewhere) and one of the doctors told me it was too little for me to see a result and he wouldn't administer less than a certain amount that was much higher than I wanted... I'm wondering if he wanted to ensure I paid a certain amount? I didn't like the experience and have since found another provider. read more

Everyone at Old Town MedSpa is so professional and informative! I had laser hair removal with Rebecca who explained everything to me about what to expect before/after treatment. My results are amazing and I highly recommend if you're considering. I can't wait to try their other services - the space is really nice too! read more

I just got back from my first appointment, so I will update when I can. I picked Old Town MedSpa because they had a Groupon for laser hair removal. I had been shopping around a bit, but this was the first place to take the time and answer my trillion questions over the phone. They were even able to get me in the next day! The lobby was cozy and the women at the front desk were super nice and friendly. I was checked in fairly quickly even though their online service was acting a little wonky (not their fault). There was no one else in the waiting area so I was seen right away by Sabina, who answered even more questions and definitely calmed my nerves. I am getting my brazilian done, which I have had waxed before, so I am rather used to new people being down there. It is a sensitive area, but it was 10x better than waxing. I would not say it's painless - When people talk about laser hair removal feeling like little rubber bands, they are not kidding. Sabina put a cold gel on the skin and got to work. The whole thing was done in under 15 minutes. I can't speak to how effective it was yet, but I will be back in 4 weeks hopefully with some results! read more

I don't post reviews and considered doing this for months but it wasn't until I learned just how bad the situation was that I felt I must write this to prevent this happening to another patient. I also met women with same experience with him so I can't stay silent anymore. I came here for filler last year with very poor results. Everything was very rushed, doctor (Shazel) was talking over me, sweating and shaking a lot. The procedure was unlike any I've had. It was rough, it hurt, even with the dental block he did. Things went very lumpy and the filler was injected into the wrong areas of the lip, which resulted in blanched spots where balls of filler were sitting and filler more toward the inside of my top lip, instead. I went back for these issues (I was biting down on the lips accidentally went eating and even talking sometimes) and things just got far worse, and scary. I requested to see the brother for the remedial appointment to deal with the issues. They are twins - because I recalled having good service with him from maybe a couple years prior to that appointment. His brother is FAR calmer- they have very different energies, mannerisms and speaking styles. But when I walked in, it was Shazel....and he went so far as to gaslight me severely. In the original appointment, Shazel told me his brother was expecting a baby any day. In this appointment, I asked how his brother was doing and he caught himself and he said no, "I am the one with the baby". But there he was, sweating and shaking and racing around - I knew it was not him. Even more disturbing, he came back in the room a couple minutes later, totally different story! That it WAS the other brother having a baby, not him, and that I was "confused". That his brother had done the bad work. All the while he's telling me that none of the filler issues were his problem. Fast forward here to leaving the appointment, having terrible results that worsened everything so much - I called to demand a refund. I made it very clear I knew he had impersonated his brother. The practice manager agreed and issued a refund. Here's a summary of what happened next. -I began to suspect that he was not sober or in a healthy mental state. - Doctor was sweating, shaking and rushing me through the decision and procedure. Cut me off/interrupt to push the treatment along. Was rough, fast, ignored my discomfort. Gave me no time to try to explain what I was seeing and feeling, but rather would sit me back again, rushing, and inject in spots without taking a close look at my face that created a noticeable imbalance that was obvious to me. -Filler put in places I'd never had it before - very very strange. I felt him injecting all around my mouth but in lips. - Initially very pushy, said only solution was for him to go in with a needle and break up the filler with no numbing, which disturbed me. -He put on some gloves - with no lubricant - began stretching and squeezing my lips very hard. Extremely uncomfortable to the point I pulled away. I could feel the skin of my lips tearing and he didn't even notice. -He was so rough with the threads and filler that I began sweating. I have an extremely high pain tolerance. I pulled away from the needle but he'd tell me to keep still. He rushed, was shaking very badly and sweating. I asked why he was injecting filler in these odd places...the placement was above the lip even to the outside of my nose and greatly changed the proportions of my face. He could tell from my silence looking in the mirror that I was worried and so he proceeded with threads. Painful, very rough, very rushed. Again injected MORE FILLER without telling me why or what he was doing into the lips and surrounding areas. -Longterm pain ensued. Found out he had injected so much filler, so poorly around the thread that it, the entry point and end barb were totally encapsulated, cut off circulation. Overall, this devastated many areas of my life. Isolated, couldn't take comments from people. COVID hit and these sorts of appts weren't allowed so had to live with it. Now I'm fighting to get my medical records. Asked months ago, followed up, was given another date to expect them, no call. Manager said some records were in files in storage. Still don't have them. I NEED to know what filler and threads he used for me to continue with revision treatment safely. I'm worried that they are being altered. Manager could never tell me which products he used so fact that I can't get ahold of my vital health information is disturbing to me, also. At this point, I'm going to the state medical board. There are wonderful providers in the city of Chicago, and he is not one of them. Do not go to Old Town Medspa. This is a poorly managed, sketchy practice that has cost me thousands in necessary revision work. If you have also had a similar event here, get your medical records and go get checked out elsewhere. I've posted some pictures to help. read more

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The doctors are seriously the best! I've moved and seen injectors in Scottsdale/Phoenix and now Memphis and I'm considering flying back to come here! read more

Great experiences with both doctors. They have been my doctors since I moved to Chicago from NYC and I have had dysport, juvederm and vanquish and I've been very happy with the results. For me it was important to find a doctor who not only knows up-to-date procedures but also has an artistic eye. You will find that both Drs. Nael and Shazel Gharbi fit this bill. Both offices are fresh and comfortable and the staff is incredibly nice and knowledgeable. Highly recommend. read more

Second time seeing Sabina now and I cannot get enough! She's amazing and so sweet, love this place and have already started booking her out for the next few months read more

Really like it. It's clean, fresh and modern. Waiting area is comfortable and chic. Staff is very friendly and seem knowledgeable. I'm only on my first visit of the multiple required before I'll see any results, but it's an off-shoot of another highly rated and successful medspa, so I have few doubts I'll see results. Will definitely update if anything bizarre happens. I highly recommend this place. read more

I highly recommend this office and Doctor Gharbi! They really go above and beyond to ensure that you are happy with your results. The Doctor is very easy to deal with and so are the office staff. I was very happy and pleasantly surprised with how they put customer satisfaction first. I don't think you will find many places that value the customer like this one. I highly recommend this business! read more

I really love this place. The staff is very professional and friendly, the facilities are clean, and it's been a great overall experience. I've been getting laser hair removal done by Valerie for the past year and she is very thorough & makes you feel extremely comfortable. I've seen very good results for consistently going and will continue to laser other parts as well. Hairless is the goal. read more

From the time you walk in ..to the time you leave....NOTHING but top notch service. I had the Anges and Scarlet treatment, along with the Plaza Pen in the eye area. Although, I was a little swollen longer than I had thought, I'd do it all over again. Shazel was great in explaining each of the processes and the expected outcome. Very knowledgeable and professional. I will continue to use their services and would give them 5 Stars! read more

I went to Old Town MedSpa for underarm laser hair removal and would give this a 10/10. Valerie is professional, knowledgeable and kind. I have brown hair and I started noticing a difference after the first 2 treatments. I now see a total change and only have to shave maybe once a week instead of every other day. Would highly recommend anyone who is looking to do laser hair removal! read more

I bought a groupon for one small area of laser hair removal (arm pits) and I saw Valerie and Sabina. Valeria actually trained Sabina. They're both great! And I love my hair removal! I even got a compliment from my cousin on how smooth my skin looked from not shaving. The space is very clean and well put together. Will definitely be recommending to my friends! read more

They ran over 30 min past my appointment time which is very frustrating with no update on timing and no apology. Your patients' time matters and it would be appreciated to schedule properly. If something happens, which I understand that things happen, an apology would be nice. It seemed like this was typical based off the overcrowded waiting area. It was my first time at Old Town Med Spa for a dysport appointment and came to this office because I had a groupon for 50 units and when I finally got into the office the doctor told me I would need 96 units of dysport. I've been getting dysport for the past four years (I'm 32 and mainly get for prevention) and have never needed that much. He refused to give me any less than the recommended as he said it wouldn't work if I didn't get 96 units. This is not the first time an office like this has tried to pressure me into getting more than I want/need. It felt like a scam so I left. Waste of time. read more

My husband and I absolutely love the experience we had at old town med spa. The doctor and staff were amazing. Great place for lip fillers and Botox. We are so happy we found old town MedSpa. read more

Decent spa. High prices . Prices go up every year ? Seems like that. Small , some street parking. Email list with them is very vague , I unsubscribed read more

I have been to the MedSpa twice. The staff was very friendly. I did not need to wait at all for either appointment. The doctors are very knowledgeable and experienced. The price for the service was very reasonable. read more

I really like this place! I've had injections twice so far and LOVED the results! Both doctors are confident, explain things throughly, and do a great job. I also referred a friend who was happy with her experience as well. This is my go to place for not only injections, but other things like skin tightening. I also plan on having some IPL treatments and who knows what else. I'm 42 - need to keep the maintenance up! Ha ha. The pricing is very fair and competitive. I already have my next appointment scheduled. :-) read more

Always a pleasure working with these guys! They are very good at what they do and super friendly.

Everyone is very friendly, and even more informative. There is a such a relaxed and welcoming environment that I don't think I can go anywhere else. I have already told my family they need to visit. I'll definitely be back. read more

Wonderful service! Thank you so much for detailed explanation and comfortable procedure:)))