When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

Save The Day Restoration was awesome to work with. From the moment they showed up, they laid down…read moreplastic walkways to protect my wood entryway and the clean carpet they had to walk over. And then they created a containment center in both affected areas that had CDC energy! It immediately gave me confidence that they were going to take the job seriously and I was in good hands. At one point, I realized the downstairs carpet padding hadn't been removed (after they had already left for the week on a Friday), and I assumed I'd be stuck waiting until Monday. Instead, they turned around and came back within minutes to fix it. That kind of customer service is not something I experience often. Their quote was definitely higher than the other company I got an estimate from, but I felt like they were the ones who were going to do it right and not cut corners. I feel good knowing I won't have to worry about hidden moisture or mold down the line. Huge shout-out to Danny, who gave me the estimate and led the job, super professional and clearly knows his stuff. And Daniel, who felt like his right-hand guy, was incredibly respectful and kind. Honestly the whole team was great. I rarely walk away from vendors feeling this satisfied, but they really lived up to their name. Highly recommend.

Title: Exceptional Service from 911 Bio Clean Inc…read more Review by: Yvette Navarro, Sherman Oaks, CA I had to hire 911 Bio Clean Inc. after my uncle passed away and left his loft apartment in extremely unsanitary condition, including biohazard cleanup and significant clutter. I contacted several companies, and from the start Victor at 911 Bio Clean stood out by providing a thorough, detailed quote and explaining the process clearly. Communication was solid throughout everything was confirmed in writing and by text, and the online process for signing and payment made it easy. On the day of the job, Victor personally arrived with a site manager and crew. Even though the space was only 975 ft, the team came prepared: two trucks plus a van, and a U-Haul for trash removal. The entire crew was professional, friendly, respectful, and approachable. I checked in multiple times during the work day, and each time they showed me progress and asked if it met my expectations. They handled every request I had with a positive attitude and didn't hesitate to address even small extra tasks I included in the quote. They dealt with biohazard issues (including poop cleanup) with proper care and attention, and the result was beyond what I expected after such a difficult situation. Overall, I would highly recommend 911 Bio Clean Inc. for their professionalism, responsiveness, knowledge, and kindness in handling a very tough cleanup job.

Victor and his crew worked tirelessly for 9 hours on a home that needed a lot of clean up. Victor…read morewas prompt in his communication and commitments. He was empathetic, flexible and accommodating. The team was efficient and effective. Thank you for all you've done. Highly recommend!

I had an excellent experience working with Stacy from The Bio Clean Team. When I requested service…read morefor trauma clean up from an unexpected passing of a family member, she was extremely ethical, professional, and effective throughout the entire process. She took the time to hear out my situation, and clearly explain everything. She answered all of my questions, and kept me informed every step of the way. Stacy was very transparent about the process and the affordable pricing. I highly recommend Stacy and the Bio Clean Team to anyone looking for reliable and trustworthy service. Thank you guys so much!

They arrived on time as contracted. It was an overwhelming experience as I've never had to use…read morethis kind of service. They had a lot to do as it took 4 days. Everything was cleaned as expected.

We had a major leak in our main bathroom in our condo and our entire 4 story stack of units. Our…read moreHOA hired ER Emergency Restoration to remediate and remodel all units. First, I want to say that the restoration team (the remediation team Armen and his crew, the remodel team, and Ruben) was absolutely wonderful to work with throughout this process, I want to give glowing reviews as they went above and beyond for me, with empathy, kindness, great work and great attitudes. When your home is under construction and chaotic, it's extremely stressful and you need a restoration team that has your back, is empathetic and willing to help. That is ER Emergency Restoration! I really appreciate their responsiveness and support, the whole team, including Ruben and Armen who communicated with me alot and reassured me on things I was concerned about. If we have any future work, I'd highly recommend working with them again and I hope Ruben and the ER team is who you'd call for future projects. I am so glad they were the team that fixed our units and they did such a great job with the remodel. True professionals. I will always call them if I ever need help again. 5 stars, 10/10 recommend them. Thank you so much ER Emergency Restoration team.

We had a leak in our kitchen that ruined the floor and some of the walls. After interviewing a…read morecouple of companies, we quickly realized that ER Emergency Restoration was the most professional, reassuring us and listening to our concerns. Joe and his team responded quickly and explained everything that needed to be done. They set up drying equipment immediately and gave us a timeline for what else would need to be done and what to expect. Everyone on the team was excellent--considerate, friendly and polite. It felt like having trusted family helping us. We highly recommend them.

PuroClean of Long Beach is an excellent remediation and repair company. Robert Placencia was…read moreexceptionally professional as were all of the members of his team. I would highly recommend this wonderful company. I had the best experience. They were professional, on time, kind and compassionate.

Richard De Haro, owner PuroClean, was so kind on the phone and made an effort to come right away. I…read morehad horrible mold from a leaky water heater that had been dripping for years undiagnosed and the black mold was hiding under the cabinets and flooring. And, right where my grandchildren played. I was horrified. He was kind and gracious and did an incredible joh. He HEPA vacuumed and sprayed for mold contaminants and thoroughly cleaned and gave me an incredible price. He assessed my entire house, every room, door, bathroom, under every sink and did a thorough walk-through to make sure there was no more mold anywhere else. Bravo and thank you to incredible Richard!!

We were severely affected by the Jan 2025 Eaton Fire. My mother and my husband's mother both lost…read moretheir homes. And we were displaced because we were close to the fire. We shared this with Servpro and instead of having compassion, they took advantage of our situation. This Servpro of Downey cannot be trusted. They charged 3 times the amount of our insurance company's estimate. For months, our insurance company and Servpro went back and forth through 7 estimates, and Servpro refused to budge. After 8 months, Servpro threatened to put a lien on our house--and then actually did it--while at the same time charging us late fees, even though we had NEVER even seen an invoice yet! That is insane! When we finally received the invoice from our insurance company - not from Servpro, we were shocked. It was full of false charges and padded costs. For example, they billed us $8,400 for HVAC cleaning, but no one ever came to our house to do that work--we handled it ourselves. Then we asked about another $30,000 worth of charges for work that Servpro claimed they did. We asked both the insurance company and Servpro to explain the charges. The insurance company couldn't answer because they didn't do the work, and Servpro flat-out refused to answer any of our questions. An honest business can explain the work that they actually did. We were present every single day the crew came, documented the work, and took photos. We know exactly what was done, and the invoice was full of lies. This company operates like a scam, with no morals, no integrity, and no honest business practices. No wonder our insurance company said that this is NOT one of their recommended vendors.

My parents had a pipe burst in their home and Servpro of Downey came out to work on the damage…read more Julian and Kevin did a great job. They communicated every step and were very efficient. These are the guys you want to call!

We cannot say enough good things about Mayfield Environmental. After losing our property in the…read morePalisades fire, they came in and handled the remediation work with such care, professionalism, and skill. The whole team was genuinely wonderful to work with, kind, responsive, and patient through what was an incredibly difficult time for us. They did an absolutely amazing job and made the entire process feel manageable. If you are dealing with fire damage or need remediation work done, you will be in the best possible hands with Mayfield. We are so grateful to them.

Reached out to inquire about hazardous disposal. The company (and James) went above and beyond to…read moreprovide helpful information on how to register hazardous material properly. Very patient and answered all questions from our end. Will be sure to keep them in our files for any future hazmat removal. Thank you so much!!

I can't say enough about this company. The married cou-le that do the work are worth their weight…read morein gold. They are hard working and so friendly. I am so thankful that I chose them for my problems. They know what they are doing and are truly concerned with helping people. I heartily recommend them for any job you have. And they are very nice people and a joy to work with. Looking forward to our next date ahead. / . .

I have been using Hazard Free for months helping me with my living space. Aaron and Lisa are an…read moreamazing team, hard working, creative at challenges and incredibly good people. I am so gifted to have them as a resource as I am somewhat disabled and of course getting older. I can recommend Hazard Free for any serious cleaning and organizational necessity.