Lots of great home decor items, somewhat pricey, but couldn't stay long due to the heavily scented…read moreenvironment. Was welcomed in, noted it was my first time, and the gal kindly explained special sales, customer reward plan, and location of items in the store. She also offered her assistance, when I explained why I couldn't stay long. Very sweet. 3 stars only because I couldn't stay long and look at items...too perfumey. Sorry, Kirklands!

It's hit or miss here. Some things are very well made and some are cheap or damaged. I made an…read moreorder for a clearanced item and when I picked up, found it was marked with some kind of paint. Another time, I got a heavy duty beautiful mirror for a great price. So I recommend shopping in store not online.

Although they were able to match the price we received from AFW, there customer service is…read moreterrible. We have to wait until 2 days before deliver to find out what time they will deliver the product and then you are given a four hour window. When they delivered the product the console did not have the correct attachments so they had to schedule for a technician to come out to fix it. The delivery team were nice and took pictures and sent in all the information for the technician to come fix the console. I had to wait two weeks for the technician to come out and again I had to wait for 2 days before to give me the window of time (good thing I have a flexible schedule to make last minute adjustments to my schedule to accommodate their delivery/arrival time). When the technician showed up he took the same pictures and had to call to order the parts. He was on hold 25 mins the first time before he was disconnected and then he called back and had to wait another 35+ mins before they answered his call to the distribution center. Once he ordered the parts that were going to take 10 business days to receive in the mail, I was told I could schedule an appointment for a technician to come out after I received both pieces. Well now two weeks later, the parts arrived and now to call for an appointment. I called 6 different times and was on hold greater than 25 mins each time. Finally after never being able to get through on the number you are supposed to call 866.436.3388, I finally went to the store to speak to a live person. When I asked to speak to a manager, I was directed to the back of the store. The manager asked if I had pushed the number to speak to a customer service rep, which I replied I have tried every button on the phone to try to get to a live person and have had to be on hold for multiple different times. He stated that they just acquired a new division with 17 more locations and they are short staffed. Unfortunately your staffing issues are not my problem. Maybe they should not have acquired more centers if they could not support the volume. So supposedly they were putting in a request for a technician to call me with an appointment (this was on 7/15/19) but I have yet to hear from anyone. I am still waiting for my couch to be repaired. I wonder how long it will take to get a technician out here.

My wife and I were there today around 1300hrs looking at sectionals…read more We went around the entire store We were there about 40 minutes and actually found 2 that we liked The store was devoid of customers but had numerous sales people walking around Not one person came to us I guess we will look elsewhere Terrible customer service

I had a leak in my hot tub. They sent somebody out to try to fix it. They couldn't fix it. They had…read moreto take it to the shop in Phoenix on May 2. They came and picked it up. Told me I would have it back by May16. I called at the end of May to find out where it's at no response from anybody called the corporate office June 2. No help there called back on June 3. Finally talked to somebody who was gonna get the ball rolling next thing I know I'm getting a phone call that they want to deliver my spa this Friday, which is the sixth. Supposed to be here between 8 and 12 AM called me at 12 told me they wouldn't be here until three never ever. Did anybody call me from the service department to let me know what was wrong with my hot tub and if it was even fixed and I've been 5weeks without my hot tub. Had I not called and started bitching about it I probably still wouldn't have it.

I bought a spa back in 2021 and have had no problems with it until today. Bought it in Avondale,…read moreAZ. Now I need to replace the pillows due to the heat here in AZ. First I call the store. Girl there tells me they don't carry pillows there and to order on line. Go online and can't find the pillows i need. Call corporate and talk to Brian and he needs the serial number fit the tub. I said it might take a few minutes for my wife to locate it.... she's half way thru the house when he says, oh I found it. He tells me which pillows I bought with the spa. I ask him if I can order them thru him, because they're not showing up on their website. He said, no, I can't sell them to you. I ask if there's anyone in corporate that can sell them to me. He says, no! Tells me I either need to go to the local store and order thru them, or order them on line! I tell him that I have all the part numbers, but they don't show up! So I call the local store back ask dizzy girl if they have a coupon for online ordering! She says, no, I only have a coupon for in store purchases! I ask her, can I come in and order the pillows from her and get the coupon because my order is now over $500. Are you ready for this??? She says, she can't order pillows from the store! DO NOT BUY FROM BULLFROG SPAS! Their customer service is HORRIBLE!!!

Everyone there was amazing and gave me tips on the pricing, etc. It was my first time there, and I…read moregot some amazing things at really great prices. I will definitely return!!

Friends!!!! Pottery…read moreBarn Outlet in Goodyear is a gem!!! Super huge showroom with a ton of different options!!!! Lots of new and lots of gently returned items that look new!!! Huge rug section. Kaylie helped my friend to purchase the below bed frame at a fraction of the new retail cost!!! She now truly feels like a QUEEN!!!! I come here often, as every visit has new finds!!! If you're looking to furnish your home, this is the place to stop by first!!! Excellent gem in the West Valley!!! Grade: A++++

Just recently upgraded our couch to this gem, we worked with Leo not too long ago for our dining…read moretable, and came back to top off the living room. Amazing quality and style. I love the customization we got to choose the cushion comfort level, and fabric/color of the couch. We will be coming back for an entertainment center soon to finish the living room off

I had such a great experience with Gails furniture , from coming in and chosing my furniture all…read morethe way to delivery and assembly ! Their customer service was excellent from start to finish. They assembled everything professionally and picked up after themselves, nothing was left behind. The team was fast, efficient, and very respectful. I'm extremely happy with my furniture and the overall service. Highly recommend!

Great furniture store with large arches, doorways and room dividers in different styles, many…read moreintricately carved on wood panels. Besides these showstoppers, there are several different styles of couches and chairs from huge and comfortable to sleep and leather. Statues, lamps, decor and lighting are also displayed throughout the store and come in a variety of styles. This furniture store is just our style. I'd say it's a combination of eclectic, exotic and traditional. The prices are pretty much the same as any other furniture store you visit and you find many unique items. This was our first time in and while walking around in the store, we were asked several times by many different cells representatives if we needed any help.

What a beautiful store. I've been dying to come in and check it out for months, but only found the…read moretime to head over this weekend. Not only is there beautiful furniture , but art and other home decor. I wish I'd of came sooner when we were looking for a new dining room table as the craftsmanship here is solid and not that cheap flimsy fake stuff you find most places. Prices were fair do quality. Lots of affordable items all the way or your super pricy leather. We only saw one employee our entire visit while she did greet us we weren't asked if we needed any help etc. store was clean and well organized.

I recently had to out base a refrigerator and was pleased to be assisted by Dave. He really went…read moreout of his way to provide some outstanding customer service. He asked numerous questions about what we were looking for, thinking of buying, our needs and in turn explained the pros and cons of the styles available for purchase. He explained in great deal prices deal floor models etc. He guided us in our purchase of the refrigerator. He explained size color doors filters etc. thank you.

I ordered 60 construction blocks online. Got the email that my order was ready for pick up. I show…read moreup to the store. Ivan the loader was supposed to help because customer service gives him the paperwork. I folded it up and put it in his back pocket and starts helping another customer. I walk back to the location that customer service says and start pushing my loaded cart to the car. Ivan follows me to my car I tell him that I got it and to leave he tells me oh no I'll take the cart. Worse customer service ever. I only did an online order so I would not have to do it alone. Guess again.

We had a really good experience at American Furniture Warehouse. The service was extremely friendly…read moreand knowledgeable with each product. Nobody was trying to press us, or pressure us into buying something we didn't want. We got an item that was on special clearance so we got a really good deal on it, and we are thankful for the promptness that the crew showed. We'd recommend to anyone looking for furnishings!

Very disappointed with my mattress purchase from American Furniture Warehouse…read more The mattress has caused ongoing back aches and other body pain instead of providing proper support. A mattress should improve sleep, not create health issues. The warranty claim process was extremely difficult and frustrating. Filing a claim took far too much effort, and when an inspector was finally sent out, it felt like the decision had already been made before he arrived. My claim was denied because he said he found a stain on the mattress, which came across as a convenient reason to reject the warranty rather than a fair inspection. I would not recommend American Furniture for mattresses or major purchases. As a social media influencer with millions of followers, I believe in sharing honest experiences, and I will be releasing a full video soon detailing this experience so others can make an informed decision. ----------------- Response to AFW comment: Hello, Thank you for the response, but I respectfully disagree with how this was handled and would like to clarify a few points. While the mattress is over five years old, that is exactly why a long-term warranty matters. Normal use over time should not automatically invalidate a warranty claim, especially when the primary issue is loss of support causing back pain and physical discomfort. Also, to be clear, there was no major stain on the mattress. The claim was denied based on a minor mark that does not affect the structure, support, or performance of the mattress, which was the actual concern being reported. When customers purchase a mattress with a warranty, it is the store's responsibility to clearly explain what can void that warranty at the time of sale. It was never explained that a minor, non-structural mark could result in a complete denial years later, regardless of the defect being claimed. The issue here is not whether mattress covers are recommended. The issue is that the warranty process felt designed to deny claims rather than fairly evaluate them. The inspection appeared predetermined, and the stain was used as a blanket reason to dismiss the complaint without addressing the actual problem of support failure. Saying this is "industry standard" does not make it acceptable. Customers reasonably expect a warranty to protect them from defects, not to be nullified by common, non-structural issues after years of normal use. I am sharing my experience so others can make informed decisions, and I will be releasing a full video soon detailing this process and why it felt unfair and dismissive.

HomeGoods is located in the Market at Estrella Falls. The store is attached to TJ Maxx so that you…read moremay walk from store to store without ever going outside. A very well stocked store, full of decor and equipment for your home. They had kitchen goods, dishes, pillows, linens, home decor, and much more. Shared parking outside and Wi-Fi in the store.

I visited late in the evening and the place was clean and orderly. The displays were amazing. It's…read moreso easy to get sucked in. The workers were pleasant and willing to assist with finding items. The space is shared with TJMaxx. Accessible parking and entrance.

We had gone to another Major Furniture store nearby but nothing really jumped out at us. We walked…read moreto Lina and were really impressed with the quality of furniture. Long story short we purchased a jumbo sectional from Maria and we are very very happy with it. It was a little more money than some we saw, but we loved the quality. Muchos Gracias Maria we will be back!

We were looking for a little bling for our dining room. My wife found a great shiny candelabra that…read morewas perfect.