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    Pure Radiance Revealed

    2.6 (5 reviews)
    PriceySkin Care

    By appointment only

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    12 years ago

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    Ensemble Salon

    Ensemble Salon

    3.8
    (86 reviews)
    0.0 mi
    $$

    My experience with Sadie was phenomenal! Price was very affordable. Great location. And my hair has…read morenever felt healthier!

    Had a hair appointment with Juliana last week for a "color correction" that she had scheduled after…read moredoing a consultation appointment almost an entire month prior. At the consultation (an entire 10 minute appt), I showed Juliana my goal picture, and she cut a few strands out of my hair to test with bleach as I was requesting to go much lighter than my current color. She called me that same day and let me know that my hair handled the bleaching process just fine and we moved forward with the scheduling the appointment. After arriving to my color appointment about a month later, Juliana was a few minutes late which was no biggie at all, but right when we sat down and discussed my end goal she started to allude that it wouldn't be achievable in one session as she only had so much time. The entire process felt super rushed as she kept mentioning she had other appointments that day and we only booked a 4 hour session (I didn't book the time slot), and after applying a color remover (which didn't work very well and was applied so rushed) she asked if I wanted to apply the highlights on top. My roots were still visibly showing and I had mentioned a few times that she is more than welcome to bleach my whole entire head if need be, I am not hesitant to chop my hair if it fries off. She moved forward with another color remover that only lifted the top sections of my hair but left the underneath still super dark. After almost 6 hours in the chair, I didn't get anything close to what I requested other than being 2 shades lighter than when I walked in only on the top section of my head, with the bottom being still super dark. My hair doesn't look bad at all, it just wasn't at all what I requested. The front pieces of my hair near the scalp were super bright compared to the rest of my head (only at the scalp) and Juliana mentioned if I didn't like it that I should call within a week to request the front pieces be fixed though she won't be able to see me for a month, I just had a week deadline to call. I want to mention, Juliana was incredibly kind so no shade there, but I paid $600+ to get this done and saved up money to do so and left super disappointed. We discussed on the phone later and she mentioned that "we should have communicated better" and she apologized and said she could see me in another month to get it corrected (which IDK if I was expected to pay more money or what as she didn't mention). The salon was nice, everyone was nice, but I paid so much money and was super excited for this change for it to not be what I wanted and felt gaslit on my lack of communication skills when I showed my end goal from the getgo. As mentioned, Juliana was kind but if she didn't feel like the appointment could have been done in one sitting I felt like the consultation appointment would have been the space to mention that.

    Photos
    The color I received
    The color I received
    The reference pic I showed her
    The reference pic I showed her
    Uneven poorly dyed roots and money piece that was specifically not asked for or wanted

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    Uneven poorly dyed roots and money piece that was specifically not asked for or wanted

    Pure Radiance Revealed - skincare - Updated August 2026

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