I love this place! First came here in 2024- everyone who…read moreworks here is so nice, they remembered me by name within 2 visits, and they are always helpful! For the last year I've driven 20 minutes out of my way to come tan here because I like it so much and they're never pushy about anything like other salons. Highly recommend.

This is the best tanning salon ! Ashleigh and Nicole are so nice and professional! My tan comes out…read morePERFECT every time ! Everyone always tells me how good and natural my tan looks, I them to go to Bask!

Everyone here is always super friendly and helpful! It's always clean, there's rarely a short wait…read moreand the prices are good for the quality :) It's also a really nice tan/glow. Nothing but good things to say about this space. Specifically the employees are very helpful and kind.

I go to more than one location to recieve services, from red light to spray tans, to tanning, even…read morefoot detox Depending on the time of day, my experience is usually unrushed. Usually I'm greeted in a quick professional manner and for the most part...the staff seems to be properly trained. I'm a happy customer.

Came for my daughter for the first time today and the lady was the sweetest!! She explained…read moreeverything and advised us about what tan to get. Everything went smoothly!

Had a weird interaction with Nicole, come to find out was…read morethe owner, who displayed poor customer service in my opinion. After patronizing me about $1 winkies that I agreed to buy. She was VERY upset that I use them more than one time (they are stickers) - snapped at me that they're "DISPOSABLE!" and informed me about notating my account to make sure everyone knows to "never let me get away with this again," I told her I thought the interaction was a little uncomfortable and that I already agreed to buy the $1 winkies, again.... she then did not reverse my tan so that I couldn't tan that day elsewhere, which I'm a little concerned was intentional. Thankfully, I was still helped at the next location where I had a lovely experience. I've heard this might be "typical." Tigard is typically my home location. I've been feeling uncomfortable that I may run into her again.

Kind of a bummer, I called and left a message with a couple of questions as a first-time customer…read moreand didn't hear back. Overall, from what I can read, the reviews of the actual experience are very good. Just a bit disappointing that the follow through is lacking.

Love this place- Always Good service. Kind staff. Quick and easy!…read moreVery friendly - easy online booking.

I made an appnt for 2pm. I called 12 minutes before the apont and explained I was stuck in traffic…read moredue to a car accident and would be a little late (5-10). When I got there at 6 minutes passed I was told I could not have the appnt because it would cause the appnt after to be late as well. Ok, I scheduled another appnt at 330, came early at 319 and sat until 346 before anyone was able was to start the appnt. If you are going to be strict about times with your customers, be respectful when you can't fulfill your responsibilities of time and equity. Moral of story: The manager is rude (seeks feedback and then defends her customer abuse. This explains why their aestheticians keep leaving all the time). Called for feedback and then offered nothing in return other than a "we can be late but you can't" explanation. Not returning. Third bad experience here and I'm done. Buyer be wary. They are NOT nice to customers or understanding. Aestheticians are great but managers, not so much.

Been getting sugared for about a year now. But I needed a last minute appointment and this popped…read moreup my search. They had a really good deal- 50% off a service & 10% Yelp check in. I got a Brazilian and under arms. They use cold sugar when waxing. I've had it both ways- warm and cold. So I didn't mind. TIP: IF YOU KNOW YOU'LL BE LATE, call! They are super strict about the 5 minute grace period. (Yes- 5 minutes). They front desk person was telling me how she was just about to cancel me as I walked in at 10:46. My appointment was 10:40. But because it was my first time, "you get a pass." This is one star off just because 5 minutes is a little intense. I wouldn't mind a 15 min? But 5 min? Esp when parking is either street or a 2 min walk from a parking lot. Vanessa was the tech that worked with me. She was really nice. Talked stories to make you feel comfortable. Told you breathing exercises and stuff. She had a decent amount of pressure. Took note of pressure points and sensitive areas. One thing I didn't like- was not being able to have the option to "check" till the very end. When I was done, I took a look in the mirror, and noticed sparse hairs that didn't get picked up from the sugar. But I couldn't do anything about it since we were done. When I got home to wash up, I felt pain on my skin. And that's usually normal for me because I have sensitive skin. But it's been a day- and still felt pain. Which is new. Noticed I had cuts. Like my skin was pulled off. And this is missed during a wax because waxing is already painful. This is the first time ever that my skin got pulled off during a sugar wax experience. The last time this happened was when I had hard wax... Overall- this is an alright place to check out if you want to try sugaring.

I had a great experience getting my spray tan. The service was friendly and professional, and she…read moremade the whole process really comfortable. I love the results -- the color looks natural and even, and my skin looks so much more toned. I'll definitely be back!

The staff at OBB is extremely friendly and knowledgeable. Lexi, Desiree, Monica, and MaKayla are…read moreall top notch. Customer service and attention to detail is off the charts. And they take the time to walk you through your goals and desired outcome. Great team!

A friend and I came here for our "couples" head spa experience on a Saturday. This salon is located…read morein a house right across from CORE food pod and street parking only. It had a homey feel and the ladies working there were so friendly and welcoming. They offer hair services in the front and had rooms in the back for head massages. It was such a relaxing 60 minutes to get a deep scalp massage and some neck and shoulder work too. Our hair smelled so nice after blow drying and the hot Vietnamese tea they offered really rounded out the whole experience.

I had a basic facial here and experienced burning on my eyelids during the service. I was initially…read moretold that no product was applied to that area, but based on the sensation and what was later shared with me, it seems likely that something came into contact with my eyelids during the treatment. After following up, I was shown multiple products that were used, including a cleanser containing mandelic and lactic acids, as well as a mask labeled to avoid the eye area. This was concerning, especially since I had been told that no active ingredients were used. I also had difficulty getting a clear and consistent list of all products used, which made it harder to understand what may have caused the reaction. That said, they were responsive and ultimately offered a partial refund and acknowledged that more care should be taken to avoid the eye area during treatments. Overall, I'd recommend extra caution with application techniques around sensitive areas like the eyes, and clearer transparency about products used, especially if a client experiences a reaction.

1st airbrush and it was amazing Hannah was great…read more Very patient and explained everything

I removed a negative Yelp review after resolving a payment issue--I had requested a cancellation of…read morea spray tan monthly membership and was charged again. I am posting this review because after also posting a negative review on their website, I see it was removed and they only show 5-star reviews. That's all we need right now, more honesty being hidden from the public. I will NEVER return to Lux Tan and Cryo.