Went there 6 months ago and it was great. Just came in tonight for 75 min massage and it was one my worst massages ever. There were two new women that both did a poor job with my girlfriend couples massage. There was no awareness of how to massage the body. It was rushed and any verbal requests fell on deaf ears--maybe it was the language barrier. But i've has a lot of massages and this was just plain bad. Won't return. read more

So sad to say this but after one good experience previously, we had the worst ever couples massage. The therapist didn't focus on the lower back even though I requested it multiple times, felt super rushed, kept talking to the other therapist, leaving the room to get things (stones, Saran Wrap for the feet, hot pillow).....it was awful and sadly my boyfriend had an equally terrible one. We also paid $10 extra for lavender oil and could not smell the lavender. Total waste of money...when we complained, they gave us $40 back off of $180. Worst massage I have ever gotten. The receptionist admitted they were new and their better therapists did mot work on us. I will never return. read more

I had a great experience, would definitely go again. The hot stone massage was excellent.

I had a WONDERFUL massage at Pure Serenity Spa with Linda!! She did an amazing job, exactly what I wanted - firm, good pain relief, but still relaxing. Kept checking to make sure I was comfortable. They had a special going - 75 min full body massage for $85, including a foot mask and a little bit of hot stones. There was also some assisted stretching which felt great. I am very pleased (and I have been to many many massages before)! The receptionist was also very kind and helpful. If I had to give any feedback, I would say it's a tiny bit cold in the room, but that was okay because I felt warm during the massage. Also I didn't smell the aromatherapy much after the first 1-2 minutes, but anyway that's an optional addition. Overall highly recommend! I will be going back! read more

Pure Serenity Spa - Massage table - Massage Therapy Near Me - Chicago, Illinois

We had a last minute schedule change and they were able to fit us in for a couples massage which was greatly appreciated. The massage was great! I've had a knot in my shoulder that for 6 months no other massage has made a dent on. After one massage here it already feels so much better. Will be returning! read more

Holy hell!! Tia and Linda are absolutely amazing!! Went here on a Groupon with my GF and will definitely be going back, paying full price if not more with no complaints. I have chronic neck pain and walked out feeling like a million bucks. If you've never done this or tried, I'd highly recommend trying this out You might become an addict, I'll be back very soon!! read more

Annie and Yina were absolutely phenomenal!! They took their time and always made sure the pressure was ok and that the hot stones were not too hot for us. This is the third time we have been here and we are definitely coming back!! read more

Best massage I've ever had. Mei can do no wrong! I'm very picky about my massages, but I got a Groupon for this place for a 90 minute deep tissue, so I tried it out and woooo baby was it worth it! Mei knew exactly where all the knots on my back were and I could feel her working them out completely. I like very firm pressure and she was consistent throughout. It just kept getting better and better! The ooonly thing I would have liked is if the massage had maybe 3-5 minutes dedicated to feet; they were massaged a little as an ending to the legs, so they felt a lil left out. But the rest of the massage was so nice I can't really complain. Pure serenity indeed. Also, the hot neck wrap they use is an AMAZING touch. read more

Amazing massage! I was a little late and they still did the full hour. Just when I thought it was going to end it kept getting better. I was extremely comfortable and they checked on the pressure level multiple time. The best part was a heated neck thing they used at the end. So relaxing! I will definitely be back. read more

My lower back has been hurting for days. Woke up yesterday and couldn't stand up straight without shooting pain. Got the first appointment available today with Mei and she is a miracle worker. The 90 minute deep tissue massage with aromatherapy and hot rocks was fantastic. I'm home now drinking lots of water and the pain is gone. Note to self - don't wait a few days, go see Mei right away. read more

I actually come here quite a bit because the service and experience is so spectacular! I've been to several different spas and massage parlors in Chicago, but Pure Serenity Spa on Armitage proves my favorite time and time again. The girl at the front desk is always super friendly and kind, thoroughly explaining the different deals and offers before helping me select a package. You can also add hot stones, foot exfoliation, essential oils, etc., to your massage for a low price. The last several times I have been here, they have even offered me a pretty good deal. The price for the service you receive is unmatched. Affordable and very well worth it. They have always been incredibly professional and thoughtful, adhering to any requests or needs I might have, and even squeezing me into the schedule on short notice a couple times. The rooms are private, you are encouraged to strip down to underwear for full body massage, there are fresh sheets and relaxing music and allergy friendly lotions and oils. I have sensitive skin and have never experienced any break outs or rashes. They are thorough in asking if the pressure is okay, if there are any particular spots you'd like them to work on, if the stones are too hot, and ultimately prioritizing your comfort and satisfaction. I feel so refreshed and renewed every time I step out of Pure Serenity Spa. I will most certainly be coming back again. read more

I am very picky about my massages. I love deep tissue but also relaxing and someone who pays attention to the body and knows the body. I have been to sooo many massage therapists and Linda is the BEST one I have found in the U.S.so far. Just got done seeing her for the first time and I'm blown away. Thank you so much Linda! read more

No frills; great massage. Great pressure and the masseuse checked in a couple of times to make sure the pressure was okay. I was looking for something that was going to ease my muscles after a new workout program and this delivered. It's not a luxury spa, but if all you care about is a quality massage, that shouldn't bother you. The front desk staff was extremely gracious. One important note: the room walls don't go all the way to the ceiling so you can hear what's going on in other parts of the salon. But again, I wasn't there purely for relaxation so it didn't bother me. read more

Great couples massage. We both enjoyed a relaxing 60 min. massage with hot stones. Both masseuse were amazing and attentive. Can't wait to come back! read more

Husband and I came for a 60-min couples massage with hot stones. We had a wonderful experience! Our massage therapists were Ellen and Amy, and they were so attentive. My husband and I felt super relaxed afterward. We will definitely be back! read more

We schedule a 60-minute couples massage for 3:00. We were told to get there 10 minutes early to fill out some paperwork. We did. We wait. 3:00 comes and goes. We get into our massage room around 3:15. The massages were fine. However, my masseuse kept leaving (maybe 4 times total), not sure exactly what she was doing, but it definitely disrupted the flow. The massage was cut short, we only got about 50 minutes -- I'm assuming they were trying to catch up from the delayed started (even though we arrived early). There are certainly better options out there. read more

Susan gave me a great massage. I've been tense from work and cold all winter and I can tell an immediate improvement. I especially liked the hot stones. Got a great price on Groupon. Will definitely be back! read more

My experience was amazing. My boyfriend and I used a Groupon for a one hour couples massage. I asked for firm pressure in a deep tissue massage. She applied ample pressure the entire way through and found all of my knots. She was very good at reading body language; she knew when to lean in a little more or when to let up. Everyone was friendly and helpful, facilities were clean. We felt very welcomed and taken care of. read more

Great massage for the price! My masseuse was professional, meticulous and all around did a wonderful job. Definitely coming back - they offer specials and it's so clean! read more

I was treated very poorly here. I went a few years ago and it was a nice experience but recently I went and felt cornered by the receptionist for a mistake that was not even mine. Also even though I gave a tip they gave me attitude for it and I honestly felt more stressed than relaxed after this appointment. Never Again read more

Not bad for a budget massage. Got the Groupon like everyone else (they ask for your voucher when you make an appointment, so i think this is just their business). Thin walls, and actually the walls that don't even reach the ceiling. You hear phone calls, people coming in and out the front door, people talking to their therapists. Not very private or serene, lol. Therapists were nice and I enjoyed the coupe minutes of hot stones, too. read more

Upon arrival I noticed the extremely low pricing outside of the building and couldn't figure out why...later after my massage was over and I got home I knew why. My therapist Tina was extremely rough with me and my body felt jolted and stressed. By the time I got home I had a full blown panic attack and was obviously triggered because when Tina used hard pressure she had no sense of honoring or listening to my body and she used extremely hard pressure with the hard stones over the back of my ribcage and the back of my vertebrae. I actually had professional training administering hot stone therapy by a team of licensed therapists who visited Chicago from Arizona specifically teaching proper use of hot stones. You're supposed to lay face up initially on the heated stones and or indirectly over a towel or sheet to warm up your back muscles first! Tina used a very hard shocking form of Chinese acupressure and it really bruised my body and left me feeling sore immediately after and my body and my mind were very stressed out. I also had to wash my hair and cut some of it! Tina's hands had lotion on it when she gave me a scalp massage ‍ and initially she had tied my hair up in an elastic band and a cheap, plastic clamp so pieces of my hair were frayed at the ends! My intention initially was to leave this tiny space a four star review; but after witnessing the damage to my hair I basically need to share my truth here as an honest review. This will be the last time I ever come here again based on this experience. During a traditional clinical massage a new client must receive a paper to fill out initially pointing and circling a diagram of the front and back of a human body. You should be given a pen and be able to circle areas of the body you wish to be addressed. Usually a therapist will ask you beforehand what areas of your body are giving you pain and she or he will concentrate on those areas only. I've had training in massage therapy and especially hot stone and these people obviously weren't trained in hot stone so if you're seeking an authentic hot stone application you will be disappointed here. Also I was told to pay everything up front for my services and then add a tip later. I tipped her 20% not realizing how damaged the ends of my hair were until much later. I never wear elastic rubber bands or plastic claws in my hair. Those are extremely harsh and who puts lotion on hair or uses lotion when using stones over your body? I also wanted to state that Tina never inquired if I had any prior injuries. I wish she had asked for my permission before cracking all of my toes because I have a few toes that were sprained and broken several years ago; and it made me feel nervous when she cracked each toe. She was extremely abrupt with her rough massage techniques and I'm still feeling anxious about everything that transpired. I'm extremely sensitive to energy and didn't appreciate the rough massage and extra pressure directly on my spinal column. The spinal column and lower tailbone are extremely delicate areas and you're never supposed to use such heavy pressure and force on these areas yet she did. read more

Left feeling so relaxed, would definitely love to come back and try more of their services

Best massage I've had! I used to manage a spa and test out massage therapist so this is coming from a lot of experience. Amanda was amazing! I booked my next appointment before I left. The massage was soothing, she made sure her pressure was just right for me. She found a couple of knots in my back that she worked out really well! Hot stones and foot mask were included. I was extremely happy with the foot massage and head massage. I'll be back monthly and will recommend to everyone I know! read more

My friend and I found the couples massage deal for $109 on Groupon. I was a little hesitant at first going through Groupon because sometimes you don't always know but it was FANTASTIC. We arrived 10 minutes late and they still saw us for our massages. It was an hour long body massage with oils and hot stones. I let them know where I had the most discomfort in my body and the masseuse spent the appropriate amount of time healing that. Overall, it was a great experience and I would highly recommend. It's not super close to downtown so factor in travel time and cost. read more

The 90 minute massage today with Amy was AMAZING!!! She truly went above and beyond my expectations. The massage was a full 90 minutes and she massaged every muscle in my body with great detail. The only part that made me tired was thinking about how hard she was working. It was just heaven and I can't wait to go back! read more

Went here with a Groupon for a 60 minute couples massage and they were amazing! We got our massages in the same room, which we both appreciated. They really made the most of the entire hour and used the perfect pressure to get knots out while also being a soothing experience. The Groupon also came with hot stones, which was new for me. I thought it was a nice touch and really helped relaxed the muscles. Overall, a great experience for a great deal. Can't wait to go back! read more

No detail was too small for my masseuse (I think Amy Zheng), as she addresses everywhere, from the earlobes, to fingertips, to toes. While this was my first time getting a deep tissue massage because I usually prefer light to medium pressure Swedish massages, what she was doing to my back (my problem area) felt so good. When she was massaging my calf, it decided to get a Charlie horse. However, what she did to it helped the pain go away instantly and she was able to carry on. I walked out feeling light as a feather! Now, there is something to be said about the 3/4 partition wall. I was in the first room closest to the reception area so I was able to hear the phone ringing, people talking/coughing, and the bus going by. I understand it is probably for the safety of the masseuse in the event of someone trying to harass them or worse, but it really does take away from the ambiance. Overall, it was a fairly good experience. I had a Groupon for a 90 minute massage with free hot stones and essential oils. While the hot stone part only lasted maybe 5 minutes, it was a good value for the price. read more

I've had about 50 massages in the past few years. I was drawn to this place by the proximity to my home and special offers. Everything looked fine, until the massage started. And at first when i was being knuckles and elbowed i thought it was the warm up. But after 15 min i spoke up. The lady didn't speak English. She continued to rapidly "massage", it was so fast, as if she was on speed. The knuckles kept coming and then she started clawing me with her finger nails. It was honestly one of the worst massages I've ever had. They made me pay upfront for the 60 min massage but around the 30 min mark i said i have to leave for dinner. The hostess felt bad that I overpaid but i just wanted to get out so i let them keep the money. I won't go back, i don't recommend this place!! read more

I tried them via a Groupon. Friendly staff. Tidy. They have various promotions since they are new. Walls are only 3/4 height so sound travels and you can hear most noises during your service. I had a deep tissue massage and a couple areas of concern: 1. She would massage too close to my spine: a couple times over my spine. 2. She did not ask about injuries The hot stones were a nice(I always love hot stone). There was definitely some massage techniques used that I had never experienced. ...Not bad, not great. read more

Amy & Coco are amazing! Thank you so much for curing my constant shoulder pain. I feel like a new person! Will definitely come back!

Best massage I've ever had!! I've been here twice now within 2 months. Request Susan she's the best and truly does deep tissue. Can't wait to come back :) read more

My massage with Amy was--without a doubt--the best deep tissue massage I've had in my life. The receptionist is also a lovely person and very helpful. I've been to some pretty nice spas in Chicago (and some hole in the walls) and while this place is definitely no frills as some people mentioned (the walls don't go all the way up so sometimes noises from other rooms carry) Amy did wonders on my back and I feel like an entirely new person. Groupon also runs deals here so you can get 90 minutes for around $90. Honestly the best money I've ever spent! Thank you Amy!!! read more

Wowowowowoowo. I've been to a lot of lovely masseuses (Ritz Carlton, Park Hyatt) but none of them touch the ladies at Massage Envy. I've been three times now and it is my all time favorite place to get a massage. Today I had Tina and she was absolutely amazing. The pressure was perfect and she was careful to check in with me on any tender spots and also was very intuitive. I feel so refreshed!! Thank you, Tina! read more

Probably the best massage I've ever had. When I asked for firm pressure, Tina did not disappoint. I feel like every knot in my body is gone! The hot stone and warm towel was a fantastic addition. Can't wait to go back! read more

Very good massage. Good pressure. Kind receptionist and very skilled therapists. Will be back. Clean rooms. what else can I say. Great experience! read more

Ella did a phenomenal job with the deep tissue massage! Definitely would recommend Pure Serenity to everyone. I will be coming back!

As someone who has had a good sample size of lifelong massages, I can confidently say this was the best massage I have ever had. They are equally kind as they are professional - the whole team. Tina is the strongest tiny human on the planet and put my marathon-training body back together. Please go see them, support these angels. read more

Was just here today and such great service. This was my second time. My therapist was Linda. We did a deep tissue hot stone couples massage. Had a groupon deal. They do temp checks and staff is follow the safety protocols of face masks. We have both been working in food service through this entire pandemic and it showed. She was so great in working out the kinks in my back, I could not believe how bad my back was! Thank you!!!! read more

This was a great little spa, I saw it on a Groupon and called to see if they would allow me to book same day. They did and it was great. That's the first time I had hot stones and it was a game changer! Check out this little spa it was sorry the trip! read more