We have worked with budget blinds multiple times and really enjoy working with them. I've had them…read moredo standard blackout shades, matching another company's light filtering shades, and most recently a custom shutter. I have quoted them against Costco and 3 days blinds and their prices are always the most competitive. Their installation teams are helpful and do a great job. They also bring little sugar cookies with them which my daughter loves!

We needed some custom-sized blinds for our remodeled manufactured home, and couldn't find anything…read moreon Amazon or Blinds.com or any other online retailer. We happened to pass by the Budget Blinds office in Everett, and decided to give them a call; we're very glad we did. They were able to schedule a visit within a couple of days, give us choices and an estimate, and the custom blinds arrived as scheduled. Budget Blinds did the actual install in a friendly and efficient manner, and even left us a couple of souvenirs (see pic). A full 5-star review!

Bottom Line, This business was sold this year. Do not use Seattle Sun Control if you want your…read moreproduct in a timely manner, or at all. I ordered a motorized awning from Lars-Erik Snadgren, the new owner of Seattle Sun Control. He was friendly and knowledgeable when he came. It took several days for him to send the bid. As soon as I got the bid on May 26, I paid for half of the order. Due to Covid 19, he said it would take longer than the normal five weeks, which was fine. The problems started when I contacted Lars-Erik on June 22 and asked he had heard from the manufacture about the status of the awning. He didn't respond. I sent another text on June 24. Still no response. I called several times and left messages. I sent an email on July 10 stating that I had not heard from him and that I was frustrated and would need to cancel the order if he didn't get back to me. I texted again on July 10. He sent a text saying that he'd call me that day. I left another phone message yesterday. It is now July 17 and I have not heard from him. I contacted my bank to dispute the charge, $2,719.47, half the cost of the awning. Two of my neighbors used Seattle Sun Control and were very happy with the service and the product. However, Lars-Erik Snadgren purchased the company this past spring. It is now connected to Sandgren Solutions a contracting company. Nobody answers the phone at either--both with Lars-Erik's voice on voicemail. Nobody answers the phone. I would not order from them again.

Bottom line: DO NOT use Seattle Sun Control if you want easy, reliable and clear…read morecommunication/customer service. We had four exterior solar shades installed on our home. The sales rep, TJ, came to our home twice to talk about the product and specifics of our project. He was nice and knew the product well. He explained that they regularly use a specific electrical company which takes care of the final electrical work (since their installers are not licensed to do this). I told him that I'd appreciate the name of the electrical company as I'd like to talk to them about a couple other odds and ends we needed done (separate from the shade install). Anyway, approximately three weeks after placing the shade order, I get a call from TJ saying they are ready to install. Great! I asked him if he had confirmed with the electrician as well and he said "no, I forgot to do that, my bad" or something to that nature. In other words, he admitted to dropping the ball!! Ok, so I was on my own to schedule the electrician which was two weeks out. The install guys come out a couple days after speaking with TJ to put in the shades. They had to give us temporary power since they neglected to arrange with the electrician to come the same day, so we were left with non-code wires hanging all over the front of our home. When I called Greg, the owner, to explain my frustration he never apologized and instead put the blame back on me stating that there was a miscommunication on both sides. Not only did TJ admit to to me he had neglected this piece but how could I possibly arrange directly with the electrician when I didn't know when the shades would be delivered to their warehouse?!?? Greg talked over me the whole time and again put the blame back on me. So, two weeks later I finally am able to get the electrician to come out (they are busy with their own business) and he gets here only to tell me the installers didn't leave enough wire length to hide the electrical boxes on the sides of the house which I explicitly explained I wanted at least three times and which the installers ensured me they would. Still waiting to hear back from Greg, but I'm not too encouraged he will do the right thing based on his previous behavior and the fact that he already has my money. Save yourself the headache and choose another shade provider. There are many. Wish I would have gone with the other company I researched, Seattle Awnings. I will most definitely be using them for future projects. While the product is nice (most companies carry this same product) these guys are truly terrible. Do not give Greg your money.

Lumen Blinds is one of the best businesses i have worked with as i move into my new house…read more Aysel -- my sales person - was EXCELLENT! If i could give her 10 stars i would. She was extremely knowledgeable; listened to my input and made sure that my window coverings were delivered on time. She kept me informed every step of the way. Sam - my installer- was also excellent. His attention to detail was amazing. I love my new window coverings. The price was competitive. But work with them for their excellent customer service. I recommend them highly and without reservation.

I had excellent experience working with Aysel. The project was to install cordless window…read moretreatment solutions in my home, especially in the high ceiling areas. Due to the very high ceiling, many contractors refused to work as they found the job to be too complicated. However Aysel not just accepted that project, but came up with innovate solutions and showed great customer empathy while understanding our personalized needs of the project. I interacted with many companies before awarding the project and Aysel was class apart in her professionalism and creativity. Her contractor (Serhat) was also extremely professional, skillful and courteous and it was a great experience working with both of them. Aysel sourced the parts from Europe. In one of the parts, there were some mechanical issues, and Aysel promptly offered full refund. Overall, I am highly impressed with Aysel's customer service, professionalism and creativity and definitely recommend her to others for projects related to home improvements.

They cleaned 11 large blinds in my home and I was very happy with the outcome. Friendly crew.read more

They charge $150 just for measuring your window. They told me they would get back to me with a…read morequote for fixing my blinds but never got back to me.

If you browse around and look at their more recent reviews you will find a concerning trend that I…read morecan 100% attest to. It is simply impossible to get a response from this business no matter how you try to reach out. While we had a few different quotes from other businesses we could have gone with, following Daniel's in-person visit we figured we'd give Seattle Custom Blinds. Big. Mistake. From then on things quickly went downhill. It took several months before our simple project was finally completed and nearly 100 emails until I finally had my blinds installed. And that's not to mention the several incorrectly placed orders that continuously delayed things. We gave them as much slack as humanly possible the entire time but they took advantage of that and every day that went by it seemed like they were actively trying to find new ways to waste my time. When it was all said and done, I ended up being the one having to install the smart integration myself since Seattle Custom Blinds apparently couldn't quite figure out how to order the necessary parts (I had paid for) from whoever their supplier was. Mind you... them offering that as part of the package was one of the reasons why I chose to give them the business. It has been a few months since we FINALLY got our blinds installed but I'm leaving this review now because the remote that came with them broke and I wanted to grab a new one so I have been trying to get in touch with them and what do you know? Zero response! Our blinds had a lot of minor issues following the installation and I honestly didn't even bother trying to get a response from Daniel since I am convinced they will never respond to former customer emails after our experience with them. Seriously... there are many other blind installers in our area. Most are very professional. The majority will carry the exact same product or better. They will likely not mess up your order 100 times for no apparent reason. And I guarantee they will all be more responsive and easy to work with. So do yourself a favor and go with any other option out there.

Not a positive experience trying to get a quote. Feels like they are too busy to provide personal…read moreservice. Nicki who answers the phone is not friendly, and I didn't feel like a valued potential customer.

I had a retractable awning installed by NW Natural Lighting. Everything went incredibly well. While…read morewaiting for my awning to be ready, I needed to have an electrician come and install an outdoor outlet in preparation. The day of install, two nice guys were here from 8:30am to 3-ish and the job is complete. The awning is exactly what I wanted aesthetics wise, and is super simple to operate. I got a full cassette with a wind sensor. Now I look forward to using my deck much more. I chose NW Natural Lighting based upon their knowledge, their communication, a nicely detailed estimate, no hard sell or upsell to something unnecessary, and everyone I had contact with at the company was helpful, nice and courteous. The price was very reasonable for a good product.

Excellent Care and Product Quality! Everyone I came in contact with was polite, helpful and…read moreknowledgeable. Work was done in a very timely way, and i'm happy with the end results. 5 stars for sure.

The glass in one of our house's 100+ year old windows (and wooden window frames) cracked this…read moresummer. We were concerned about finding someone experienced with replacing glass in windows this old. Fortunately, we found Ace Glass online; their web site has an article (written by Reza, their chief repair person) about the options for repairing antique windows. Pedram from Ace came to give us a free estimate the day we phoned them; and a few days later, Reza came and replaced the broken pane with a new pane in the existing wooden frame. The repaired window works perfectly, and it looks just like it used to. And the cost was very reasonable. Reza and Pedram were very pleasant and helpful. We highly recommend Ace Glass; we hope we won't have to deal with more broken windows, but if we do, we'll be calling them.

I would definitely recommend this company. We had a seal break on our big window in our living…read moreroom. You could barely see through parts of the glass, It was so foggy. They came out right away to replace it for me, and it looks amazing. They were very fast and professional. You can't even tell they were here minus now I can see out my window. I will use them for all my window needs in the future

I contacted Wessco Blinds while getting quotes for custom shades in my new loft, and they were the…read morefirst company I ruled out. The biggest issue is pricing. Their quote came in significantly higher than any other companies I spoke with, but nothing about the proposal made me feel it was worth that kind of premium...Once I started comparing options side by side, Wessco just did not seem competitive in terms of value, functionality, or overall solution. Don't get me wrong, I don't mind paying more for quality when the difference is obvious. In this case though, the pricing felt hard to justify, especially when other vendors were offering stronger smart-home integration and more compelling options and discounts overall. The interaction itself was not terrible, but the quote made the decision easy. I moved on quickly and focused on companies that offered a better balance of cost and value. Definitely get multiple quotes before making a decision, because the pricing differences between companies can be pretty eye opening.

We have purchased about a dozen shades from Wessco over the past seven years or so. Their showroom…read moreis great, their sales people are top notch, Lance in particular is super nice and great to work with. And we've always had a great experience with the installers as well. We purchased manual shades for our upstairs and our basement but unfortunately decided to get the Hunter Douglas Automated shades for our main floor. After almost a decade of trouble shooting, installing new battery packs and motors I think it's more than safe to say they are complete garbage. Recently when we had a tech out to install all new parts on our automated shades. Wessco gave us free labor for the motor install but the technician only installed 3 of the 4 motors. We also purchased new battery packs as well. The technician said that after installing all new parts if we still continue to have issues to come into the store and get a new hub. . Well, lo and behold, installing all new parts did absolutely nothing with the new parts they gave us. They fell off the network and I've had to go back and reset everything again. I work in tech so I don't mind troubleshooting things but these shades are horrible. I called this week to see about the refund on the fourth motor, and to see if I could get a new hub since we still continue to have issues with the shades. Kami said she has no record of the motor not getting installed and told me that if I want a new hub it will be another $300 charge. Maybe it's just me but if I spend about $10,000 with Wessco for extremely subpar product, I would look into comping the new hub a staff member offered to me. Thanks for the memories, Wessco. Shades.com is our future from now on.