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    Pure Tech Window Fashion

    5.0 (3 reviews)
    Open 7:00 am - 7:00 pm

    Services - Pure Tech Window Fashion

    Awnings

    Blind installation

    Shade installation

    5 More Services

    Shutter installation

    Window treatment installation or replacement

    Motorize existing window treatment

    Window treatment removal

    Window treatment repair

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    Seattle Sun Control - New retractable awning installed and ready for summer!

    Seattle Sun Control

    (14 reviews)

    Bottom Line, This business was sold this year. Do not use Seattle Sun Control if you want your…read moreproduct in a timely manner, or at all. I ordered a motorized awning from Lars-Erik Snadgren, the new owner of Seattle Sun Control. He was friendly and knowledgeable when he came. It took several days for him to send the bid. As soon as I got the bid on May 26, I paid for half of the order. Due to Covid 19, he said it would take longer than the normal five weeks, which was fine. The problems started when I contacted Lars-Erik on June 22 and asked he had heard from the manufacture about the status of the awning. He didn't respond. I sent another text on June 24. Still no response. I called several times and left messages. I sent an email on July 10 stating that I had not heard from him and that I was frustrated and would need to cancel the order if he didn't get back to me. I texted again on July 10. He sent a text saying that he'd call me that day. I left another phone message yesterday. It is now July 17 and I have not heard from him. I contacted my bank to dispute the charge, $2,719.47, half the cost of the awning. Two of my neighbors used Seattle Sun Control and were very happy with the service and the product. However, Lars-Erik Snadgren purchased the company this past spring. It is now connected to Sandgren Solutions a contracting company. Nobody answers the phone at either--both with Lars-Erik's voice on voicemail. Nobody answers the phone. I would not order from them again.

    Bottom line: DO NOT use Seattle Sun Control if you want easy, reliable and clear…read morecommunication/customer service. We had four exterior solar shades installed on our home. The sales rep, TJ, came to our home twice to talk about the product and specifics of our project. He was nice and knew the product well. He explained that they regularly use a specific electrical company which takes care of the final electrical work (since their installers are not licensed to do this). I told him that I'd appreciate the name of the electrical company as I'd like to talk to them about a couple other odds and ends we needed done (separate from the shade install). Anyway, approximately three weeks after placing the shade order, I get a call from TJ saying they are ready to install. Great! I asked him if he had confirmed with the electrician as well and he said "no, I forgot to do that, my bad" or something to that nature. In other words, he admitted to dropping the ball!! Ok, so I was on my own to schedule the electrician which was two weeks out. The install guys come out a couple days after speaking with TJ to put in the shades. They had to give us temporary power since they neglected to arrange with the electrician to come the same day, so we were left with non-code wires hanging all over the front of our home. When I called Greg, the owner, to explain my frustration he never apologized and instead put the blame back on me stating that there was a miscommunication on both sides. Not only did TJ admit to to me he had neglected this piece but how could I possibly arrange directly with the electrician when I didn't know when the shades would be delivered to their warehouse?!?? Greg talked over me the whole time and again put the blame back on me. So, two weeks later I finally am able to get the electrician to come out (they are busy with their own business) and he gets here only to tell me the installers didn't leave enough wire length to hide the electrical boxes on the sides of the house which I explicitly explained I wanted at least three times and which the installers ensured me they would. Still waiting to hear back from Greg, but I'm not too encouraged he will do the right thing based on his previous behavior and the fact that he already has my money. Save yourself the headache and choose another shade provider. There are many. Wish I would have gone with the other company I researched, Seattle Awnings. I will most definitely be using them for future projects. While the product is nice (most companies carry this same product) these guys are truly terrible. Do not give Greg your money.

    Pure Tech Window Fashion - blinds - Updated June 2026

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