We came into the car wash with our new car which has a brake hold or auto braking feature. Upon…read moreentering the tunnel we could not get it to turn off. The attendant knocked on our window and showed us the sign asking us to put the vehicle in neutral, which we already had. We explained that we could not get the brake to turn off and asked frantically if he could turn the machine off because it was LITERALLY LIFTING OUR CAR UP AND DROPPING IT BACK DOWN AND HE SAID NO! I swear to yall I was baffled. The worker was so incompetent. Ive never been so mad at someone who was supposed to help me and wouldn't because he couldn't read the situation or use critical thinking skills. Pure Magic Car Wash works well but I swear you need to avoid this location at all cost.

Phenomenal service!! Shane was so friendly helpful and polite. I will be back again (& again)…read more I bought the unlimited $39.99 package. The first month is only $26, cost of 1 visit for their highest level service. It's a steal. Cancel anytime before next month on the 22nd. They have a "prep" station. Free high powered vaccine. They even will wash your floor mats for FREE. Wish we had one near where I live in MI!

This car wash has everything you need. Self service and indoor service which is a plus in the…read morewinter months. They employees are very helpful when needed. Shout out to Ash for helping with my mat today!!! 5

We had great service!! Aces to the staff and the food was fantastic!! Crab legs were on point!!read more

My Hubby took me through this car wash today, what fun! Haha cheap thrills!…read more He drives a Silverado. and I was curious how it would do getting the bed clean, and all his bells and whistles added! He took the antenna off. And as we went past an area, it scanned a sticker he has on his truck. And off we went fast and affordable. And to my pleasure it did a remarkable job.

I've always thought highly of this wash, not sure what changed?! I went thru yesterday and the…read moreback of my vehicle (Lexus SUV) was covered in soap. Also, I had to wipe off the bug juice on the headlights and hood

Great car wash but significantly understaffed and amenities and facilities have not been updated in…read morea significant amount of time. Unfortunately they are the only hand wash car wash in the game in Knoxville. Only other option are mobile detailers. Great job but I don't have an hour to wait for a car wash.

Ok bear with me there's a lot to say here-…read more I showed up just before closing (sorry didn't realize) yet the team received my vehicle like it was the first that day. Most guys have been there outside cleaning cars for 10+ hrs! I looked around and saw a guy on a rollator (injured I assume) cleaning up and I said wow that's dedication. I was told it was the GM. I then proceeded to tell that young man the leader I saw in him. His team reflected his energy and dedication I was so impressed. If I owned this business I'd want to know that even when I'm not looking the team works at optimal level Incredible! I'll be back! I didn't even mention how beautiful my vehicle looked

Worst wash in town, machine are my money, none of the settings work, more water leaks out of the…read morehose than comes out the sprayer nozzle. Will not wash here again.

I was charged even though carwash didn't work. Called company twice to get refund. Never got call…read moreback. They charged me for getting nothing.

Just not a very good car wash. I was paying for the highest level membership they offer, and most…read moreof the time, the attendant would be too busy on their phone to actually use the spray nozzle pre-rinse on the car. You don't get what you pay for, half of the vacuum hoses are broken. I've cancelled my membership and will find another car wash.

It has been over a week and this company did not even reimburse me for the money they took from my…read morecredit card as promised. This is added to my previous review.