We had such a great experience with Rene and James! I accidentally got a penny stuck in our drain,…read moreand they came out and fixed the issue so quickly. They were incredibly friendly, professional, and communicative throughout the entire process. I really appreciated how kind and efficient they were. I would absolutely use them again for any future plumbing needs and would recommend them to anyone looking for reliable plumbers! Thank you, Rene and James, for the amazing service!

I called Cisneros Brothers because I was hearing an unusual noise coming from my HVAC unit while it…read morewas running. I wasn't home during the initial visit, but someone was at my house to let the technician in. The technician spoke with me over the phone and told me the unit was old and needed to be replaced. He also offered to come back on my day off, and we scheduled another visit. The next day, I discovered that the main access panel on the HVAC unit had been left open after the first visit. That was very concerning. It made me wonder how something that important could have been overlooked. I decided to get a second opinion from another HVAC company. They immediately noticed the open panel, closed and secured it properly, and fixed the issue without recommending that I replace the entire HVAC system. Based on my experience, I recommend getting a second opinion before agreeing to replace your HVAC system. I was disappointed that such a basic issue was missed, and I'm glad I sought another opinion before making an expensive decision.

We had a kitchen fire. These guys were great, helped us get a place to stay, packed and removed…read moregood stuff, stored it til we were ready to go back. Delivered it and always made sure our questions were answered. Special shout out to Patrick, Shane, Skyler, Nathan. Inceedible job. They worked with our Ins. to make things right. Definitely worth their weight in gold.

I had a great experience with this company from start to finish. They're very professional,…read morefriendly, and provided excellent customer service . Martin went above and beyond , highly recommend this company.

I cannot say enough good things about Emmanuel! From the start, he was incredibly schedule…read moreflexible, working around my busy life to find a time that suited me perfectly. He was absolutely professional, friendly, and courteous, always taking the time to explain the process and answer my many questions with patience. His transparency and honesty about the scope of the work and costs gave me complete peace of mind. He tackled the mold issue efficiently, leaving my home spotless and safe. If you need reliable, high-quality mold remediation, look no further, as Emmanuel is the best!

We called Emmanuel, the owner of Alpha Water and Mold, for a water damage due to a kitchen sink…read moreleaking. He came on the same day, and gave a very reasonable pricing quote. He explained everything in detail patiently before he started the job. He kept us informed and sent photos for every process. He honored his original estimate even after he found out there was more damage. He is very knowledgeable and professional! Great experience working with Emmanuel. Highly recommended!

They are currently fixing the water damage in my kitchen. The guys didn't move my stove and…read morerefrigerator out. My son is going to take them out. When they took the cabinets out they were told that I was going to keep them. My son is a cabinet maker and was going to check them out to put lthen back. There are gouges in them. My son will have to make new doors. Everything is dirty. My kitchen & living room are both dirty. I thought they would put up plastic to block the kitchen off. Nope. So far I'm disappointed.

Richard is very professional, explains everything in detail my bathroom is a work in progress but I…read morefeel he is honest and cares about helping get the job done in a timely manner which is hard to find people like him. I would highly recommend this company and Richard.

I had the pleasure of meeting Irvin very patient and extremely knowledgeable based on this…read moregentleman I give 5 stars

WARNING: DO NOT TRUST 911 RESTORATION OF BAKERSFIELD…read more Read this before hiring them. I am writing this review to warn others about my extremely troubling experience with 911 Restoration of Bakersfield. If you're considering using them--especially through your insurance--please think twice. I hired them (through a referral from Farmers Insurance) after a water-related incident at my home in December 2024. What followed was a complete nightmare of negligence, poor communication, property damage, and what I believe to be highly unethical behavior. Negligent Work Caused More Damage: Their team failed to properly cap a hot water line under my dishwasher during remediation, which led to additional, serious water damage throughout my kitchen. Rather than own up to their mistake, the company--through a rep named Denia--denied responsibility and tried to shift blame to another contractor. Encouraged Me to Mislead My Insurance Company: Denia directly instructed me to have a plumber falsify a service date and label the work as "leak detection" so I could open a second insurance claim. She also claimed to have spoken with Farmers Insurance and said the second claim would be approved. I refused to follow through with this dishonest plan, but I did file the second claim based on her suggestion--which caused even more confusion and stress. Mishandled My Property: They damaged a $400 baby stroller during storage and failed to return a small but valuable cabinet item ($50). Denia never gave me a full inventory of my packed belongings and avoided accountability for the missing and damaged items. No Accountability, No Resolution: To this day, they have not taken any steps to fix the damage they caused, reimburse the lost or broken items, or even provide an honest explanation. Their rep continually dodged responsibility and refused to communicate transparently. My Advice: RUN. Between their shoddy work, misleading guidance, and unprofessional behavior, this company has caused me more stress and financial loss than the original water leak ever did. Save yourself the time, money, and heartbreak. Avoid 911 Restoration of Bakersfield at all costs.

Holy cow, lets just start with their customer service, it's top notch! 10/10. I am truly impressed…read morewith the care Jonathan showed me when I called needing some service done. I always research many companies before settling but JW Home Care's reviews speak for themselves so I knew I would be in good hands! Making my appointment was extremely easy and they definitely work with whats best for the client. With all the rain that has been going on, I started noticing some leaks near my attic which happens to be in my bedrooms closet! I started to notice that my carpet was getting more damp, and with the fear of molding I gave them a call. Jonathan carefully inspected the situation. He completely dried out my whole closet, and luckily we caught it before mold but he did explain that they would cut it out and they would use a anti mold spray that protects my home up to 6 months, and have hepa filters to filter the air for mold particles. (I definitely learned a few things) Which was very important for me because my main concern were my animals. I didn't feel the need to go through my insurance so Jonathan let me pay out of pocket. Hassle free. I cannot recommend this company more! Not only was the issue fixed, my wallet was happy as well! Will definitely use again if I ever have water damage, mold, or smoke damage. They literally do it all.

MarcAnthony really did an amazing job cleaning our carpets! He was very kind and respectful. We…read morebooked last minute and he arrived within 20 mins of booking, which was amazing. Definitely recommend this company if you need quality carpet cleaning. I've attached a before photo and two after photos.

We had a supply line rupture from the toilet which caused water damage throughout most of my home…read moreleaving all my contents wet, flooring, carpet etc. Thanks to Specialized Cleaning Technologies they took very good care of us with very professional quality! They stored our contents since we had our furniture moved to their warehouse for floor and carpet replacement in which they brought it back in perfect condition! Thanks to them our cabinets were safe and dried out as well as our walls with their professional help! I recommend this company based off their professionalism, strong commitment to keep their quality of service to the highest standards, and how amazing they did of a job for my home and family.

My grandparents house flooded and the insurance company sent specialized cleaning out to clean the…read morewater damage. Thomas was extremely friendly, professional and understanding. They went above and beyond in a timely manner!

Richard did a fantastic job building our backyard patio by the pool, for our hammocks. He has done…read moreseveral projects for us over the past couple of years and always exceeds our expectations!

Richard is skilled in what he does and has been very helpful with projects needing completion…read morearound the house. Richard continues to work with us and provides us with reasonable prices as we are on a fixed income. He is polite and courteous and I would recommend him to all of my family and friends.