If it's possible to have a "good" experience having water damage in your basement, these guys made…read moreit happen. I was so thankful for Chris, Aaron and their team for promptly coming to rescue us after our basement flooded. They were friendly, professional, reliable, and genuinely kind as they worked tirelessly to save our basement. Aaron explained every step of the process and offered sincere sympathy for our situation. I trust this company 100% and would highly recommend them to everyone. I'm very grateful!

My house caught fire and it was a total loss. The company fight hard to get everything covered by…read moreinsurance and entirely rebuilt my house. It looks better than I could've imagined and I was able to add upgrades. Great communication, showed up on time, and did amazing work. I highly recommend this company.

Professional and empathetic. They care about the families…read moreand do an excellent job. They also take good care of their employees

My mother died in her condo and her body wasn't discovered for 3 weeks. I did some research as to…read morewhich company to hire. I had been emailing Silver from customer service for weeks before my sister, my son and I could get down to Miami. I met Anna the area supervisor as well as her crew members (one was a former police officer). I found them to be friendly and sympathetic enough to work with us on price and billing. I tried to find an insurance policy but everything I seemed to find was expired. Anna and her team went above and beyond to help us out. Maybe other crews who work for this company weren't the best but Anna in Miami is nothing short of sweet and professional.

Called them over . We had an emergency christmas Eve they came over fixed my water problem. They…read moreeven cleaned up for me to help me .reset my christmas tree and everything thanks for carrying

I just have to say that Serve Pro was amazing! Very quick…read moreto respond and very responsive to the issue! It was not my place, but a friend in need was having severe issues in her apartment with mold and water damage. The team was very thorough, efficient and compassionate. We were walked through every step of the way and felt comfortable and safe the whole time. These unknown things can pop up and be expensive, but scary. Just thought we should thank the team and say we recommend them to anyone residential AND/OR business wise. A friend recommended them to me and my friend thanks you & Serve Pro!!!

We live in Downers Grove and after 2 days of storms we found that we had seepage and mold in our…read morelower level office. We contacted several large and well known mold remediation companies but could not get scheduled for 3-4 weeks. We came across Puroclean and contacted Stephan who came out on the same day to inspect the damage. Stephan was thorough in his review and took the time to answer all of our questions and concerns. We hired Puroclean for the mold remediation, replacement of drywall and insulation. The crew arrived on time and efficiently removed the drywall and insulation, remediated the mold, painted the drywall, reinsulated the wall and reinstalled. His crew was very courteous and professional. The crew patiently and thoroughly answered all of our questions and explained the work that they were performing to our satisfaction. The whole process was 5 days, which included drywall and insulation removal, drying out the affected area and replacing the drywall, insulation and all painting. The job was performed to perfection and we were so happy that we choose PuroClean. We highly recommend Stephen and his exceptional crew.

I don't often write reviews but had to for PuroClean in Lake in the Hills…read more Tim and his crew, Adam and A.J. made the whole basement flooding thing nearly painless. I've never had to call anyone but a landlord before getting a condo. Tim and his guys were so patient. I never felt that my questions were stupid. These guys obviously like people. They obviously know their stuff! I highly recommend PuroClean.

I called this company in January of 2024. We driving home from Texas after receiving devastating…read morenews about my 11 yr olds brain scan results. My property in Indiana was vandalized to the tune of $20,000 while we were out of town. Tony gave me an honest fair price and accomplished what needed to be done to get us on track so I could get the property back in a livable condition. He also put up with an overwhelmed, traumatized, single mother of a child with special needs, with grace and understanding. Thank you for your patience and and understanding

Just called to voice my unhappiness with your service. Tony was rude and totally uncompromising. I…read moream 67 and disabled. When your crew was here, they totally rearranged my cupboards, which had been the same since I was born (I've lived here since birth). There was no reason to do that. They broke things which have not been replaced. Brought bags of clothes which were to be be washed from the garage to my bedroom and stacked them in front of my closet so I cannot access my closet. They were supposed to help, not put me in a worse position. I could've cleaned my home in another way. I wish they had never come!

This company was great to work with. I hired them for a biohazard cleanup in Chicagoland. It is a…read morelocal owned and operated business. The team arrived on time. Completed the job as agreed to. They also were also very competitive on their pricing. I would highly recommend them and would use them again without hesitation.

We had a run of covid in the shop. I knew someone who works here so I ask for them to come to our…read morebuildings and do their cleaning, it was thorough and the personnel were friendly and helpful in explaining what they were doing Bonell mfg. Riverdale, IL

If you find yourself in a stressful situation where you're having to find a clean up company to…read morehandle a clean up job that would be hazardous to take care of yourself, I highly recommend this company. I have used Bio-One one 3 separate occasions and they've consistently provided amazing customer service every time along with trying their best to squeeze us in as best they could with their already crazy schedule. I used their disinfectant services but here's Keywords for other services they provide: crime scene clean up, biohazard clean up, covid fogging, covid clean up, disinfecting, hoarder clean up

I have managed building for a long time and have been fortunate to have never needed an extreme…read morecleaning company before. That changed a week ago when we opened a wall to track down a leak in the basement and found a former bathroom that had a 5 foot tall pile of construction debris that filled the room. When we shifted the debris out of the building, we uncovered a drain. In the time it took to get a plumber in to plug the drain, we had a few rats enter the building. Exterminators made quick work of them. But they left their mark in the exposed room. Bill was great in getting Amanda out immediately to the site for an estimate. Amanda was very pleasant to work with and did a fantastic job getting that dingy room in the walls clean and sanitized. I greatly appreciate Bio-One and all their help and will be adding them to my service contacts list.

Right at the beginning of summer, I unfortunately had a pretty severe pipe leak from the roof of my…read morebathroom, completely damaging my walls and behind tile. I called around different remodelers in Morton Grove. But luckily someone gave me Jose's number. They were actually able to completely dry out and replace all the water damage! After the water was extracted. He talked to my insurance and I actually got covered and now my bathroom has never looked so great. Thank you guys so much!

I had my sub pumps fail, unfortunately while I was on vacation. This caused my basement in my…read moreWinnetka to completely flood. Thankfully, even calling after hours, Emergency Water Removal and Restoration answered and were on their way within 30 minutes. They came in, assessed the entire damage and got to work as soon as possible for any other mold or other water damage could spread. We are currently in the process of talking to an adjuster but so far so good thanks guys.