Can be a little tough to get a hold of but they are knowledgeable and competent. I would definitely…read moreadd them to a call list if you have no warranty coverage. If nothing else, though, these guys are honest and that gives them an extra star especially in today's 'customer last' environment.

Grey service. And communication. Fixed only what was needed. No upwelling Jermaine is greatread more

Live plants, quiet morning, interesting architecture as well definitely limestone marble granite…read more it really smells like coffee in there and they have all the little goodies too. That comes with the truck. from what I understand that's a number that you don't have in your wallet just in case I'll load up to one of those mirrors and double check for me

Fast response and was able to come out quickly. While was not the answer I wanted was fair and…read morehonest about the situation and offered suggestions for replacements.

GREAT service, would recommend on any appliance. Thorough and knowledgeable. On time and knew what…read moreto do. Super office communication and help.

Great experience. Eric came out and diagnosed the problem. However, it required two men to…read morecomplete. So he was unable to complete. Did not charge, even for the trip. Gave the part number so I could know the cost of the part at the next service.

Called J&A on a Friday evening and had service come out that night. Even in a severe thunderstorm…read morewarning, Evan came out to check out the inside. I told him it's ok I want you drive safe you can go home and he was nearby and still decided to come over anyways. What service! He then returned the next morning and easily fixed our AC unit. Thank you Evan for being a great human and a great technician!

Had them out a year and a half ago because furnace was not working. They couldn't find anything…read morewrong with it. $100 service call. Still wasn't working right. I found caroaded wires on pressure switch. Called them out this summer for ac. They couldn't find anything wrong with it. $200 service call. Now my furnace is out again, first thing they said was, $125 service call. I don't think so. Won't call them again or refer team to anyone. Service calls and can't find anything wrong. Recieved message about my post. Yes they replaced a part in the furnace in another house I own next door to my house. Check the address.

The ice maker in our fridge just completely stopped working out of nowhere. They diagnosed a jammed…read morefill tube, defrosted the line, and got it producing ice again the same afternoon. Really appreciated the fast turnaround.

From the owner: When your refrigerator stops cooling or your washing machine starts making strange noises in the…read moremiddle of the night, you need a trusted appliance repair team that treats your home like their own. That's exactly what you'll find with Bucktown Appliance Repair, proudly serving Chicago homeowners since 2013. Whether you're dealing with a malfunctioning dishwasher, a dryer that won't heat, or an oven that's given up right before dinner, our experienced technicians arrive ready to diagnose and fix the problem efficiently. What sets us apart in the Chicago appliance repair landscape is the personal attention Robert and our team bring to every service call. We're not a faceless corporation sending out whoever's available—we're your neighbors, deeply invested in building lasting relationships with the families and businesses we serve throughout Bucktown and beyond. Our technicians take the time to explain what's wrong, walk you through your options, and answer all your questions in plain English, never making you feel rushed or confused. From routine maintenance to emergency repairs on all major appliance brands, we combine years of hands-on experience with genuine care for our customers, ensuring you receive honest recommendations and quality workmanship every single time.

I gave him a bad review on Thumb tac, He responded. "That this is another customer who lies". He…read morewas two hours late when diagnosing problem with my washing machine. Called me the next day after 6pm. I waited all day. No phone call to explain delay. I was not available on Sunday and I agreed to Monday. He agreed to come on Monday. It was after 10 am and I received no call that he was running late. I texted him and he responded, his car broke down. He did not call to let me know. What business do not have access to a phone. I cancelled the job. Never use this business again. Totally disrespectful and unreliable. Poor communication. Take the customer for granted.

Such a disappointment. Called to have a dishwasher repaired. Repair person arrived with no parts,…read morewould not examine the dishwasher or even test it. Then turned around a quote of 252 dollars for a repair, how could they know what was wrong with it having not examine it.

Mark was super courteous and helpful with the repair. He also gave great instructions so I can…read moreprevent the issue from haplening again. Completely non judgemental about the doghair under the appliance...I had no idea it was there. Mark is a great guy. I would trust him with any repair.

I had every confidence that this would be resolved today. I still have no ice with my refrigerator…read more I am very upset.