So unfortunate I have to write this review. BUT The Purple Carrot is an actual scam. A good friend of mine sent me the free trial box after a few months of her enjoying it. The DAY I received my trial I was charged for the following week! That same day! Hadn't even tried it out yet. Apparently you have to cancel ahead of time but I'm not sure how that's even possible when I hadn't even received my first box. AND guess what... no reply from customer service. The customer care line just so happens to be out of service all day and I can't get a reply via email. I've called multiple times, filed requests and sent emails. The sad part is I would've signed up but I wanted a different package (one with less meals). What a scam.. SCAM SCAM SCAM. Just save yourself a headache and eat elsewhere..literally anywhere else. read more

Full disclaimer - I am not a vegan; nor am I a vegetarian. I signed up for The Purple Carrot simply because I wanted to try incorporating more fruits and vegetables in my diet. As a fan of Mark Bittman, I was uber excited when I first found out that he would be partnering with the couple who started the Purple Carrot. I quickly signed up and didn't wait too long for my first shipment. Overall, some of the recipes were hits and some were just... too healthy and fibrous to digest. The recipes I enjoyed were the creamy baked pasta w/spinach & sushi night. Others were more like, "meh" & most definitely not worth revisiting. At the end of my 3-weeks with the Purple Carrot, I actually ended up missing eating dairy and meat more than ever. I guess... overall I have mixed feelings about the Purple Carrot. I certainly think it is worth checking it out maybe for one or two shipments... but for me, probably not going back anytime soon. I'll stick to my ways of eating with meat. And dairy. For now. read more

I have started eating vegetarian and found that Purple Carrot offers that. So I set up an account and had to wait two weeks for my first delivery. In which they put a hold on my credit card the day I made the account for my first order. So I get the notice my order is on its way YAY! It arrives and the box is soaking wet and ripped. Get it inside open it just to find half of the fresh vegetables are bad!. So I go in and cancel my subscription. Well today 8/15 here is another order!!! Again what a mess!!! I remind you I cancelled my subscription and yet they sent another week! I would NOT recommend this company to anyone! read more

Two Categories: USER INTERFACE and FOOD UI- Need serious attention Food/Menus- Great UI: I would love to give them a 5 overall because of the company mission (and I think 3 is generous) but I just can't do it. I got a 2 week gift for my folks who seriously need a plant based diet, esp since my Step-Dad just had an angioplasty. I was so excited and it was an opportunity to make a good impression on a heavy cheese/meat guy with tasty carefully crafted PB meals. Unfortunately, setting up the account was a hassle and glitched. My folks passed it over to me to handle. After communicating exactly every thing that was wrong with it to PC, the support person kept asking me to do things I had clearly explained had already been tried - like no attention to detail in our correspondence at all. It wasn't until I got a different support person who had the sense to log-in did she see the problem and after a day or so they finally fixed it and got our order scheduled. YEA! Then I went to check in for the next shipment which was marked to skip. Try as I might it wouldn't stay scheduled to ship and kept moving to SKIP, so I called back because I only had 24 more hours before the scheduling is locked. They had to have their IT fix it. Fine. I can deal with this. She said while I can't see it, they scheduled the order for the next week. So I logged in today to see the track # status and there is no order. I called and it's like they don't have the call history for 'that' particular call and there is no order for this week. Heard 'Sorry' 100 times, which I appreciate but I just don't want to hear it anymore. Once again I am assured it will ship next week which I will log back-in to check. I am so totally frustrated and angry I want nothing to do with them anymore. As a WFPB person myself I was considering trying this for a month to see if it makes life easier. No way! I just don't have that much patience! Maybe when they get the kinks worked out. FOOD: I received lots of pics from my Mom on the packaging, labeling, and food which was carefully done, instructions and labeling clear, and the food was fresh. They LOVED the Mongolian Seitan Lettuce Cups. They weren't so keen on the second one with the stuffed avocados but I anticipated that since they aren't the healthiest people and this is a change that will probably have a palate adjustment time period. Tonight they will do the Buffalo Artichoke Calzone which I think looks amazing. OVERALL: Bitchen idea! Their weekly menus look awesome! I think a' PB to your Door' is happening at the right time for the planet and also as people becoming more aware of what meat/dairy does to the body. It's great for busy people or who spend a lot of time commuting and just want to go home or have a million other obligations other than going to the store and figuring out a new yummy recipe. If this hadn't been such a nightmare taking up my time, I would probably sign up myself. At this point my parents don't want the hassle and I don't have the tolerance to do this every week for them - let alone both of us. I have other things to do. For the time I spend calling to fix, I will suffer the commute to the store after work. read more

The food is delicious but not worth the delivery headaches, steep cost, missing ingredients, and rotten produce. I had countless issues with this service for 6 months before I finally gave up. It's disappointing because the recipes are wonderful and the idea of a plant based delivery service is amazing - however, the consistent problems I experienced were not worth it. I highly recommend spending your money elsewhere. read more

I am happy with my experience with this vegan company. I am actually quite surprised there are so many dissatisfied customers. This makes me wonder if there are multiple hubs of the company providing different kinds of service. For example, after using it twice monthly for four months, there was only one time that I had an ingredient (broccoli) that arrived too icky to use. I emailed customer service and they graciously apologized and offered a credit which was way more than the cost of the item (assuming to make up for the inconvenience). The recipe cards have been easy to follow, complete, and I'm actually stoked that I get to keep recipes in addition to having convenient-to-make meals. All these complaints people sharing in their reviews- I don't have to deal with those issues. The company has been a solid positive for me. It's a bit confusing. For me, the food has been absolutely delicious 2/3rds of the meals , and decent for the third meal, and that has just been because of spice/taste preferences. The meals are creative and almost always involve one or two ingredients I've never heard of or haven't cooked with because I didn't know how (bamboo rice, fennel bulb respectively) The food comes in preportioned sizes, so I can find out what champagne vinegar tastes like without having a huge bottle of it in my pantry leftover. Same with things like cabbage or carrots, you get what you need and you don't have to fuss with using up leftovers. It's great! Also, I am sometimes pleasantly surprised with the delicious-ness factor of some of the recipes- for example, a sweet potato vegan lasagna dish- sounded weird and unsatisfying to me, but the heavenly oregano and superb tomato flavor in the homemade tomato sauce, combined with the super creamy tofu ricotta topping quite blew me away! It totally worked and I would never have thought to try it on my own. Same with the kimchi quesadillas. I am a huge cheese lover and somehow these recipes make you forget they are lacking cheese (often using lemon juice to provide a satisfying tang). The cooks know what they are doing, and provide a good variety of food styles, like mediterranean, vietnamese, italian, etc. Not once have I seen a recipe that was "just a simple salad" as one review stated. I am super happy that they are encouraging creative plant based meals, since a lot of people get stuck feeling like meat is the only way to satisfy the palate. Not true!! The only issue I take with the company is that there is no way to recycle the heavy freezer packs that come in the box. You are supposed to cut them open, pour them into your trash, and recycle the bags. Blue Apron allows for returning the packs (although they don't claim to reuse them..?) To me, this is the sole problem with the industry because they are claiming to reduce waste. Overall, the food has been amazing and the customer service albeit not perfect, has been responsive and considerate. read more

Free Gift, not so free - Poor Customer Experience. I received a free gift redemption code. The company requires a CC for set up, and immediately you have a subscription service, which did make me a bit nervous... I actually went to see if I could remove my CC info, which I was unable to do so. When I reviewed the upcoming meals on the website, and was not thrilled, and cancelled the upcoming deliveries as far out as I could, or so I thought. Never used a meal subscription before and didn't know I needed to keep on top of this so closely. I then receive an email of an upcoming delivery for Tuesday 2/20. I submitted to cancel the subscription on 2/23. Upon my cancellation I was informed that I have cancelled the subscription, and that I have another delivery next Tuesday 2/27, which I will have to pay for. From customer service, I found out the cancellation request was too late, I should have cancelled on 2/20 - the day I received my first shipment. I tried to discuss this with customer service and they are unwilling to waive the charge and stop the delivery. As a new customer, I think this cancellation policy is bogus and ridiculous. How can you be expected to receive a delivery box and cancel that same given day, there is hardly any time to even know if you like the product/recipe.... Regarding the meals. I tried one dish. The recipe tasted good, but not fulfilling at all. This is honestly too much work and too costly for vegetables. This company does not care about customer service, they just want to ensure they get the subscription and payments. My recommendation, go buy your own veggies at the store and find some good recipes online. read more

This service is very disappointing. Thought it would be similar to blue apron but far from it. My meals were missing key ingredients. When talking to customer service, I was refunded a whole $10. The service claims to be a one stop recipe perfect for a busy life style so I wouldn't have to go to the store and could just cook the meal that was delivered. WHAT A JOKE. Would not recommended this to any of my friends. read more

Terrible TERRIBLE customer service. I cancelled three times and got an email saying it had been cancelled and then charged THREE times. I complained via email, no response, left a voicemail, no response. It was only when I called my bank and got the FRAUD department to call them that I finally got through. I asked for a refund. They said no. They blamed the snow for not emailing me back. Strange as I work in PR and marketing and the big brands I work for all managed to emails customers back. If I had not called my bank I would have never got through to anyone. I asked for a refund, NO. All I can say that in this VERY saturated market, customer service is the one differentiator. A refund would have stopped this review, possibly. I advise no one to use Purple Carrot. Awful, stressful experience. read more

The food tastes alright - IF they actually send you the proper ingredients. We've been purchasing from Purple Carrot for a few months now, and several times there has been ingredients missing from the order. Additionally, their website is terrible in terms of searching out nutritional information for their meals. Forget about googling specific meals and trying to see how much sodium, calories, fat, etc. were in that meal you just ate. They provide recipe cards with each of their meals, but list only calories per serving. They need to have this information handy to their nutrition-conscious customer base - exactly the types of people who are buying their product, right? Who missed this critical part of their business plan on the purple carrot team??? Lastly, they are kind of expensive - yeah, I know you are paying a premium for the delivery service, but it isn't cheap. I'd definitely not recommend using purple carrot until they get their act together. read more

Food is amazing and tasty AF people writing the recipes are bland must have mental issues seriously. One issue though missing items... and avocados that are rock hard. Fix that and id give a 5 star!! read more

I thought the three meals we tried were Ok, mediocre and not very good. But what was really awful is the complicated gimmicky process they make you go through. A list of steps if you "really" want to cancel. And now a month later they say that 3 noodle meals are on the way! Tomorrow. And we are not home. How scary to think the box will be sitting on our porch and his distressing to imagine they have continued access to our credit card. read more

I can't believe how many negative reviews there are here! I feel compelled to write my own review to help balance things out. If you like to cook and want gourmet-quality meals at home, Purple Carrot is awesome! We received one week as a gift and had a great experience. The box arrived when it said it would (by 9:00 pm at night), the box was cold when it arrived and the food was fresh. The meals were absolutely amazing -- the taste and flavors went way beyond my expectations. I did have two criticisms. The cooking times listed were not at all accurate for my semi-beginner cooking skills (one meal was very involved and took me almost two hours to complete, and the other two took about an hour each). Granted, I do not cook a lot and am slow at chopping things, so the cook times may be fine for you. For me, I just don't have time to commit to that every week. And second, all of the individual packaging of things and tons of cold packs just seemed very wasteful. This is not unique to Purple Carrot, though, since it's pretty much a necessity for meal deliveries like this. Most of the packaging is indeed recyclable, but that only made me feel mildly better. Overall though, if you're looking for this sort of meal delivery service, I recommend trying Purple Carrot! read more

Courtney resolved my issues and I am very satisfied with results. Just wish I received better service originally. But thanks again courtney! Tip: make sure to receive a cancel confirmation email "screen shot" cancel message on website. Calendar reminders to choose meals before delivery. read more

I gave them yet one more chance to not disappoint, and yet they did. I am very generous and lowered my expectations because I want to support what this company SEEMS to be about. Inaccurate deliveries/communications, missing ingredients, and customer service that simply is not hearing what is being said is just too much. This service is suppose to make things easier not create issues ... wastes far more time than it saves. read more

This is a con business. You have no access to make any changes to your account in any way. I wish I could give you 0 stars. They place orders using your credit card after saying that your order will only be placed if you chose to place it. Placed an order without my consent. I hope people don't signup for it and lose their hard earned money. read more

When we decided to gve the Purple Carrot meal delivery service a try, I looked at the reviews and had an "oh" moment. But we decided to try anyway. We are in RI which is pretty close to Purple Carrot ground zero - so maybe that makes a difference in terms of delivery and freshness. Thus far we are 10 weeks in and extremely pleased with the service. Our box arrives on time and not in the middle of the night (about 7 pm on Mondays - 1 time it came on a Tuesday understandably after significant inclement weather). The ingrediants have always been fresh with the exception of 1 package of seitan which was bad upon opening and an avacodo that was under-ripe - but these could easily be grocery store mishaps. The meals in general are pretty delish. One thing I will say, "quick and easy" my patutie. My husband used to cook for a living and his take is "good luck if you don't know what you're doing". Also quite a few pans get used in the making of one meal. Love the feature of being able to skip weeks, because sometimes you just want to eat crap. read more

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I ordered the TB12 meals, Food was definitely inventive and the recipes were thoughtful, but the company lacks seriously on execution, from their website through to the food delivery. I believe I was paying around $79/week, it was a good amount of food, when it was fresh... 1. Website sign-up was easy, you schedule your food delivery and mark which weeks you want to receive your food and which you don't. You have to decline a shipment 7 days in advance if you don't want it. That makes sense because they need to plan. More on this in a bit. 2. The fresh produce was often times not fresh. Rotten onions (usually in the core), moldy ginger. For meals that are handpicked and assembled, this is really not acceptable. Sometimes the bottoms of the cans rusted. It just seemed like nobody cared when assembling. I usually had some extra things in my kitchen to supplement the meals, but then why am I ordering from TB12? It's Not the end of the world, but alas I stopped ordering. 3. Forgotten food items, happened all the time, I gave up emailing them about it. However the first time I emailed they gave me a discount off the meal. 4. Timely shipping, I was supposed to receive the meals Tuesday, which is how I planned my shopping. Sometimes I got them at like 9pm which isn't helpful at all, many times I didn't even get it on Tuesday. That's ridiculous. 5. Cancellation - on the website you can see the next few weeks of shipments. I went on and declined them all because I had had enough of their antics. I did not specifically call to cancel. After a few weeks the new orders pop up without notification and automatically re-sign the user up for a new weeks shipment. I then received a shipment, I get it, maybe it was user error maybe it was bad user experience design but I called for a refund and was given one. Just a bad experience overall. It should be clearer on the website. I wouldn't order again, it's a shame because the recipes overall are really inventive and the food when executed was really good and different from most other food. If they get their act together - it would be nice. But I don't have much hope. read more

I just recommended Purple Carrot to my boss. Then I figured I'd look for reviews. Maybe I should have looked at the reviews first. My wife and I have received three shipments and I'm surprised that there are any complaints about food quality. The nine meals we've had have all been fantastic. I'm pleased with how fresh the produce is. The recipes are not ideal for beginning cooks, and you do need at least an average number of cooking tools. You will be simultaneously roasting and/or sautéing and/or boiling and/or slicing. That's fine with us. Sometimes you are left with a messy kitchen, but it's fun and very rewarding. We've had some minor problems. The deliveries come late at night. One must have been after 10:30pm because I couldn't stay up any later. It was on our porch in good condition the next morning. In another shipment a cap was cross-threaded on a roasted pepper container so the juice leaked on all the other ingredients. It was fine. It is also a good idea to skim all the recipes and instructions before cooking a meal, because sometimes a bag contains ingredients for multiple meals. For example, I thought garlic cloves were missing and it turns out the bulb for all meals was in another kit. In summary, I'm a little worried about the reliability of the shipments, but we are big fans so far. read more

I really wish I would have read the yelp reviews before bothering with this company!!!! Horrible customer service! I ordered the family plan. I was supposed to receive the package 11/29/17. I got an email confirmation on 11/21/17 saying my package was coming 11/29. On 11/29 I was attempting to track my package and could not seem to find my order on my account. I called and emailed on 11/29 but no one responded. On 11/30 I received an email saying they were no longer doing family plans and hoped to start again sometime in 2018.... ummmm why didn't anyone inform me of this prior to me trying to find out? I called on 11/30 and spoke to someone who said I should've gotten an email on 11/21 informing me they were no longer doing the family plan. I informed him that I did NOT get that email and in fact I got an email saying I would be getting my order on 11/21. He said, "there is no way of knowing if you got that email or not" Well Atticus I did NOT get that email and we scrambled to figure out dinner on 11/29 and I am really unsatisfied with your customer service. The customer service rep, Atticus, also informed me I could not speak to a manager but I could email if I wanted. He also let me know the manager Allie "would not call me back but if I would like to write yet another email that I could send it to the manager." I was sick of trying to contact this company and give them a chance to make things right. So I decided I would rather write a yelp review than another email to a company that clearly does not care. It is really challenging for me to write such a harsh review. I hope that eventually Purple Carrot improves and works on their customer service but for now I highly recommend going with Sun Basket. Sun Basket is a much better company with really delicious meals and great vegetarian options. read more

I was a PC fan a year ago and then stopped service as my kids went to college. I just started again 2 weeks ago and can say its not the same. I was the person taking pictures of their meals and tagging them on IG, I was so pleased with the service. This time, I got rotten ingredients, poor delivery and very basic meals with ingredients that probably cost 5 dollars. Customer support was non responsive and I am cancelling account. Customer service reached out and confirmed that they were going to help get back on track. read more

The customer service is HORRIBLE!!!! I signed up for the program because you have to actually sign up with a CC number to be able to see what you can order. I didn't like anything I saw so I emailed them to cancel... I've written multiple requests to cancel the account and I haven't gotten a single response! Having to put in all of your information before you see he food is dumb (but common for these types of things, unfortunately) not being able to cancel is obnoxious. I'm glad I didn't actually spend money with them. read more

I have been subscribing to Purple Carrot for approximately 6 months. I had deliveries every other week. I enjoyed cooking plant based meals but I have to admit some of the meals did not look appetizing to me so I never even made them. I was committed to continue using this food delivery company so that I continue on my healthy path of eating until they decided to increase their prices. I already thought their prices were high to begin with (higher than Blue Apron- a delivery service I have been using for over a year and absolutely love). I was paying close to $70 a week for three meals and on frequent occasions one of the meals was a simple salad ( that was over $10 per serving for a salad). Once the price increased, I decided to cancel. Cancelling your subscription is an amazingly complicated process. I have been trying to cancel for two days still without success. Yes this is a healthy way of eating but you can achieve this on your own without these prices. The food that I did cook was appetizing ( I would not call it low calorie however). The food that did not look appetizing I never cooked. I would recommend against using this company. read more

The food itself was good but that's not the issue I've encountered. I travel a lot so I canceled my subscription, not once, not twice, not thrice, but I've lost count how many times now. I've put in the automated request, written emails and yet the box still keeps showing up to my door each time after I have gotten a confirmation of cancelation. I am still being billed also. I don't understand why this is such an issue with the company - does your automation system not work? read more

The company is a scam. Their online purchase does not verify your billing address. I have never encountered any online merchant that does not verify billing address. I didn't even know it was possible to operate a company like this. My credit card was charged with incomplete information and they refuse to refund me. My order was delivered to my old address and they also refuse to help me with the matter with a nice tone. Classic bad customer service. I ordered something from West Elm when I moved with my old billing address, but they immediately contacted me to update in order to proceed to charge me. Purple carrot like the scam company they are, charged my credit card with no issue. Now they are dragging me into a credit card dispute and still expect me to continue using their service? No thank you. I had been a loyal customer but their business practice is a scam. Good thing is that this is my first and last time having issues with them, and I know when to cut my losses. There are plenty of other vegan meal plans out on the market. Don't get me started on their meager potions and spoiled foods. read more

I was subscribed to Purple Carrot for just over 8 months. Some meals were meh; most were delicious. Some standouts include Empanadas, the "Wicked Healthy" meals, and Zucchini Corn Cakes. All iterations of burgers were underwhelming enough that I would probably skip any future weeks containing burgers if I were still subscribed. Problems plagued my subscription every 1-3 weeks. Boxes were often missing ingredients, my orders were late (and warm when they finally arrived), and I received double of one recipe as opposed to three unique meals on the 1-2 person plan. I was triple charged at one point. Every issue meant I needed to open a ticket with Purple Carrot's slow-turnaround customer service. I was often given a credit when issues occurred, but the constant recurrence of the same problems told me that Purple Carrot absolutely does not try to prevent those problems from happening in the first place. I finally cancelled when I reached out to customer service regarding ingredients/ratios for "Indian spice mix" provided with a Malai Dumpling recipe. Purple Carrot refused to give me instructions on how to create the spice myself, effectively turning that recipe into a one-and-done meal that I could not replicate without tons of trial and error. I know that I, and others, keep recipe cards so we can recreate our favorite meals, so their refusal to expand on an essential component of the meal was very disappointing. The reasoning was that the spices were a "house blend" -- understandable for a place like a restaurant, unacceptable for a service based on patrons cooking meals themselves. read more

Two weeks in, I love it. First week I wasn't so into it because not every recipe was very good. There was an eggplant recipe that had instructions leaving it super undercooked and therefore bitter. This week I've realized it takes a little trial and error and I've made a couple adjust ments to recipes. But it definitely makes me eat more vegetables than I would and try cuisines I would never have the nerve to attempt making. It's expanding my cooking horizons, in a healthy way, which e love. read more

It's impossible to quit this subscription. They do everything to prevent you from canceling the service. I had to cancel because I was traveling for work and did not have the time to do this. However, they won't allow you to quit. You have to email them and then they will send you a link to allow you to cancel. HOWEVER, EVERY LINK IS EXPIRED. On top of this, they reactivated my subscription without my permission and charged me again for a product that I do not want. This type of service model is unethical and I highly recommend that you do not even start it to begin with. read more

I'm canceling my subscription. We've had it since around Christmas time. They've recently changed shipping carriers and the boxes come broken, food falling out, leaking bags making my refrigerator sticky and gross. The contents are warm by the time I get home from work and put the items away in the fridge. The old insulation worked decent, and the boxes were packaged all nice and had logos and were well presented. Now it's just a soggy brown box which is falling apart. Everyone's complaints about missing items are real. I've contacted purple carrot numerous times about the issue and their response is "we'll send another item right away." First off, sending a shallot, or garlic clove is ridiculous. Second, this doesn't help when you're half way through a recipe only to find you're missing key ingredients for a sauce or something important, especially obscure items you don't have laying around. I really wanted to love purple carrot, I love what they're doing, and being vegan, I want to support other vegans trying to change the world in a positive way. Unfortunately, purple carrot seems to be cutting corners on shipping.... big time.... as well as the quality of the meals. The portions are crazy small, and it's $12-$15 a meal for the three meals a week for two people. I'm 6'3" 215lbs, athletic and workout everyday, some days twice a day, I need much more than 6 spoonfuls of food for dinner. Overall in my opinion, the idea is great, the execution falls short of expectations, and has significantly declined over the course of six months. read more

I just posted a photo of a moldy green pepper and brown, slimy celery that was the "fresh" produce we were provided for our week's meals. When I complained to Purple Carrot, they did give us a credit for the meal. However, they responded to my complaint by telling me that I should have used the produce within 3-4 days, and not 5 days, and then proceeded to send me tips on how to keep produce fresh. Do they really believe that cooking it one day sooner would have prevented mold growth. The next day's produce included a brown slimy white onion. We cancelled our service, and the response was to tell us our balance due and they closed their message to me with "cheers." read more

Purple Carrot - Here is the "fresh" produce we were provided in our recent Purple Carrot order. - Food Delivery Services Near Me - Needham, Massachusetts

Overall, this is a fantastic delivery program. I'm a vegetarian -- I'm mostly vegan -- and it is the only plan I've been able to find that offers a good variety of vegan meals. The recipes are almost always delicious, and they use spices and ingredients I wouldn't think to use, so I'm thankful that they stretch my palette a little. The portions are huge; although they say they serve two, they often serve more than that. Their customer service is very helpful when a problem arises. I do have a few minor quibbles: - The recipe cards are very badly written, and don't always follow a logical chronological sequence. - The contents of the box have been warm the last few weeks, and some of the perishables have, well, perished. They did credit me for the spoilt items once I brought it their attention, however, which I appreciate. - They include too many ingredients that go bad quickly. They should modify the recipes to avoid those more than they do. - Some of the recipes use too many tools -- i.e., a food processor, three bowls, a skillet, AND a baking sheet -- but I realize that I am a lazy chef who would prefer to use one pot to cook everything in. In all, though, I am very happy with the service and the meals. read more

On the plus side, I learned about a lot of new foods, but overall I felt it was too expensive and the recipes were time consuming to prepare. The most frustrating part of the experience was when I decided to cancel because of the cost, and it took me many days with multiple emails and phone calls. I got attitude on the part of the responders, only to find out later that many have experienced the same frustration in trying to cancel. NOT COOL purple carrot! read more

This week the food delivery included a cauliflower that was actively growing mold, and a recipe that called for a 12 ounce Japanese yam but I was given an 8 ounce yam. I am so disappointed because the flavors are always wonderful but every delivery the quality of the vegetables declines! I have cancelled my account and will have to figure out another way to bring plant-based meals to my family. read more

I like the recipes. They're not difficult and the ingredients are mostly fresh, not almost rotten like other recipe box organizations I've tried. But I was under the impression that many of the ingredient choices would be organic and really none are. I will probably stop using this service for this reason. Too bad. read more

Thought to give purple carrot a try as my partner and I are a big fan of home delivery services. I appreciate that purple carrot is all vegan, even though I am not, but I was less than impressed with the meals. There was more work in preparing the meals than some other delivery services and they all just tasted kind of, well, bland. It was worth a shot to try, but the meals are too expensive and I've had a lot more delicious meals (and for cheaper) doing the vegetarian options through another service. I appreciate what purple carrot does, but it was not for me. read more

I really like their service as far as what's that week's menu I do not like their actual recipe cards however. Steps are missing, the whole point to subscribe is to get detailed instructions. For example this week they had a spicy curry ramen, which GREAT! But again no instructions on HOW to cook the noodles it just says boil salted water. Ok how much water? For how long? Etc. Again just more detailed instructions would be great. Unfortunately i will have to cancel and move on to a different company. Really wanted to like em. Oh well. read more

Delicious and nutritious! I went from never cooking to being a top chef! I post pictures of everything I make without tagging purple carrot (because its my little secret) and everyone I know assumes I'm an amazing cook and vegan too! Everything comes so fresh and packaged so well I know if I'm not home till the evening it will be ok on my doorstep. They just started having more variety so you can pick between a selection of 6 dishes a week whether you want higher protein meals, quicker to prepare dishes, or you can just pick the three you think you'll love the most. read more

I was very excited to try purple carrot, but was extremely disappointed. I found that as a plant based meal, there were very little vegetables included. The tofu vegetable skewer meal that arrived came with one pepper, and the vegetable stir fry was about 90% noodles with one onion and a miniature zucchini. The portions were small, but the carbohydrate count per meal is very high. If you are trying to count calories this is not for you, One meal was over 800 calories. It doesn't allow you to pick a date for delivery like other services do and you can't choose other meals. They should allow you to have more options with different meals vs. just skipping the week. I cancelled my subscription by emailing Purple Carrot. They send you a survey that you have to fill out in order to fully cancel and it has to be within 48hours. The email went in my spam folder, so I was just charged again. It's a way for you to charge more customers. I can cook the same meals for two and spend a lot less time and money. read more

Promised $40 dollars off but charged me full price. SCAM. And difficult to cancel. I was excited about the deal!! If I really enjoyed the box I would have continued but when I saw they charged my card full price I canceled immediately. read more

I was a subscriber to Purple Carrot for 4 months. I recently moved apartments and in that time frame forgot to cancel a weeks delivery. The customer service in handling my request to cancel the delivery 12 hours past the deadline has been terrifyingly slow and scripted. I did not receive an initial response to my request for 48 hours(which then made it entirely too late for them to do anything). Thus far I've dealt with two customer experience associates who have both told me the same scripted reply. I've also tried calling with no reply. While the food itself was great, the customer service in dealing with changes/shipping has been terrible. read more