I had multiple issues over the year that I have had this service. Originally, I got different or very poor quality ingredients. Then I had issues stopping and restarting my account, which cost me a lot of money that was not properly paid back to me. Customer service is very poor. I would not recommend, despite fun recipes and ideas. read more

My son is a vegan, and I'm happy to share these meals with him. I've been cooking for over 40 years, and I'm not a bad cook. I must say, I've learned some good techniques from this company that have improved my own cooking techniques. We are three to four months into receiving the meals. Three meals a week. No problem with delivery or packaging. Got the incorrect item once or twice, but was always compensated for it. More than anything, and this is the truth, just about every meal has been outstanding! The meals are fresh. No microwave cooking involved. Meals take between 30 - 40 minutes to prepare. I'm willing to spend that time in the kitchen for a healthy gourmet meal. I'm seriously happy to eat plant based meals going forward, and that's thanks to The Purple Carrot. read more

We just finished up our first week of Purple Carrot (and just received our second box) and it vastly exceeded our expectations!! We're a couple struggling to be real adults and to cook more instead of heating up tv dinners or ordering so much delivery, haha. I feel like it's exactly what we were looking for! I was a little nervous because of some of the negative reviews - but the ingredients arrived well-packed and were perfectly fresh and just the right portions. All three meals were creative, things we'd never have tried on our own, and taught us new techniques - but were manageable for cooking newbies. The instructions were very clear - with pictures. We were pleasantly surprised when the dumplings and quesadillas came out perfectly, like restaurant quality but fresher and less greasy. And everything was just a step elevated. Instead of just serving rice, we served ultra flavorful ginger black fried rice, you know? My husband is a vegetarian who doesn't like most vegetables, so I think he was nervous everything would be too vegetable-y. But if anything, it snuck some veggies into his diet (eg., broccoli pesto!) without being overwhelming. I had been interested in trying Purple Carrot for a while but what made the difference was being able to choose 3 out of 6 meals instead of just taking the three that are available. We're picky, so it's really nice to be able to look at the ingredients and choose meals we'll actually end up eating. read more

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Large delicious portions, the best out of all the food delivery services I've tried. Their costumer service is also great! Highly recommended! read more

Food is ok, not the best. Their customer service is terrible. I was overcharged on my first order and when I emailed them to cancel my subscription, I was still charged and another box was mailed out. It turns out their system was supposed to send me a email with a cancellation link, but it never did. They refused to refund my account and did not take responsibility for their system error. Bottom line - not worth the money or the hassle. read more

My roommate and I signed up and are 0 for 2 on proper delivery. 1st order: delivery was late and left outside our building on the sidewalk (never even attempted to use the call box for a proper delivery). Living in a city this is not normal and we are lucky no one walked off with our box! Things were not packed well: powder was everywhere inside the box and the salad mix not sealed and slightly wilted. The recipes and food once prepared was great! Not all super simple, but overall not too much hassle to prepare and really like the unique vegan options. 2nd order: hard to truly rate - still don't have it, despite the tracker falsely claiming our box was delivered (at 10:02 pm). Here's how this "delivery" went: I heard the truck pull up... anxious I looked out the window so we could run down really quick to grab the box should the delivery go as it did the first time around. Imagine my frustration to see the box (complete with the purple artichoke printed on the side) IN VIEW on the truck be scanned and then immediately have the driver pull away! He never even got off the truck to attempt a delivery!! Even a super lazy one where it was placed on the sidewalk without using the call box. Really need to fix the delivery service utilized. read more

The food itself is good. But they have a HORRIBLE delivery system, especially considering they charge for delivery. I so wanted to support and love this vegan company, but they charge a ton for delivery and they do not even let you choose a delivery date. So you CANNOT plan your meals out for the week (even after you pay $10 for delivery on top of about $30/ meal!). It's total crap. In order to succeed as a company they need to get their shit together with the delivery. read more

At first I loved purple carrot. The meals are easy and generally take 30 minutes or less. Through this process I tried some things that I otherwise would not have tried and even liked a few. There were only two meals that I didn't like out of the 15 I tried. I would only recommend them if you aren't going to decline any weeks. You have the option to say that you're going to be out of town etc. I was charged for one week that I said I would not be there for delivery even though I didn't get a box. Then I went through and declined all further weeks and canceled my subscription. It took my cancellation request and I received emails that I would not be receiving boxes for those weeks. However, I was still charged for one of the weeks. When I called and asked them about it they told me that I had not canceled in time. That is incorrect, as the button will not let you decline delivery if you still have time left. Due to my schedule I would not go back to purple carrot because there are weeks where I would not be able to use a box. Note: While I'm not happy with the customer service I have received, my sister n law received good customer service with them when an ingredient was left out of the box. read more

I wanted to like this food delivery service, but we kept having too many mishaps with our boxes. The first box was never delivered (understandably it was close to the holidays and ran into some weather issues), BUT the worst part was we couldn't get in touch with anyone in customer service. I tried via phone and email and no one responded for almost 2 weeks. We finally got a hold of someone (it didn't appear to be a large operation from the call we had with someone who was in their home), and they gave us a refund for that particular box. We decided to try it out for a few more weeks, and the produce that was delivered was very disappointing. We tried it out for one month and received 3 boxes...every single box either had missing items in it OR multiple items that were rotten. The couple of meals we did get to make were tasty and very filling...but it would be much easier (and reliable) to go purchase the ingredients at the grocery store. We have tried other food delivery services and not experienced any of these issues, so needless to say, I do not recommend Purple Carrot. I would highly suggest checking out some other options if you are looking to try a meal-delivery service. read more

Worse than the food was the packaging. I can not think of another example of any company that comes close. Minus the food the packaging weighed 8lbs! Packing material not recyclable And toxic gel cold packs! People...people...you just paid $30 dollars for $7 worth of food with each item entombed in plastic ...bottles.. containers? And there are people in lines at food banks right now. This company should be ashamed. read more

I love Purple Carrot! I'm a vegetarian and I've tried Blue Apron and Hello Fresh. Out of the 3 I like Purple Carrot the best! Very unique flavors and inventive meals that don't make me bored. They specialize in vegan food, therefore you don't get a meat eaters take on what vegetarians or vegans eat. It's truly a game changer for anyone looking to start eating vegan. These recipes are good for beginners or experts alike. They may take you a bit longer if you aren't comfortable cooking but I find I cook them in the time outlined. I also love that you can choose your meals each week - sometimes it's so hard to choose! My boyfriend is a big meat eater and even he loves these meals. We find that most meals are generous in portions, but some have been lacking. I've done it for 3 months and there have been the occasional damaged or spoiled veggie - but it is produce and that has to be difficult to ship. They send you a tracking link for your box and shippings always included in the price. I also ordered one of their lunches - a greek salad with stuffed grape leaves and hummus - so delish! read more

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I've been a customer for over a year now but will be cancelling soon. The meals are good, and I enjoy making them. But the packing and recipe writing teams are too consistently sloppy and haven't improved at all over time. Ingredients are frequently missing, resulting in purpose-defeating and costly trips to the grocery store just to be able to finish in-progress meals. And the recipe cards often include steps to prepare an ingredient but then never mention what to do with it. It's almost as if Purple Carrot doesn't have people who weren't involved in the recipes' construction run though them to make sure they actually make sense. Additionally, some ingredients -- greens especially -- all too often arrive spoiled. The company is a good idea, and I wanted it to succeed, but it has failed to do better over time. Very disappointing. read more

I'm extremely disappointed with the service and would give 0 stars if possible. My first box was canceled due to ingredient shortages. Then I was told this morning (thursday!) that there was an issue with my payment method so my account was suspended and my celebration box (that I had reserved since it was announced) was cancelled a week before Thanksgiving. The deadline to fix the issue was apparently Tuesday night! Why wasn't I informed before then? They have ruined my Thanksgiving with their mediocre communication and service. I cannot recommend them and will not be ordering from them ever again. HORRIBLE company. read more

Like many others have been saying, we enjoyed the first week's meals, but the second week is when we truly saw how terribly this business operates. It has been 5 days, and the tracking status on our box still says "label created" - with 0 details on when or if it will arrive. It was supposed to get here two days ago. I've called Laser Ship and they allege that Purple Carrot never told them to come pick up the box, that it wasn't available in the warehouse, etc....And Purple Carrot's customer support is non-existent so I haven't heard and explanation from them. When I asked for a refund, because it had already been a full 24 hours without the food arriving (and with no notice of when it might arrive), I was told a refund was not warranted until it had been "delayed 72 hours." Absolutely not. A refund is warranted as soon as you do not uphold your end of the service agreement. People pay for your meal planning service so that they can do exactly that: plan! If your packages never arrive on time, I would rather go back to grocery shopping and meal planning/prep on my own. At least when I spend 75 dollars on groceries, I know how and when I will get them, and nothing will go to waste. If your company has grown too fast during COVID due to high demand, then you either need to scale your operations to the increase in business, or be transparent with your customers. read more

I started Purple Carrot in late March (4+ months ago) to reduce trips to the grocery store during COVID. They are by far the tastiest of the meal kits out there. I'm an omnivore, but trying to eat more veggies, and this is the only meal kit service where every meal has a decent amount of veggies. The other meal kit services seem to overload on meat and carbs and skimp on veg. All my boxes have been on time. Sometimes, the boxes get banged up during shipping, but the products inside were not damaged. I have found (as with all the meal kit services) that I should eat the meals with greens or herbs early in the week, because they seem to be the most likely to suffer stress during shipping, so don't last long in fridge. I don't mind the price, because I feel that the quality, variety and convenience are worth it (I love to cook new healthy things, but hate planning and shopping). Obviously, if you don't like to cook, the trade-off probably isn't worth it. I do hate the wasteful packaging, which is an issue with every single meal kit service... read more

I subscribed to this service seeking healthy, quick, meals. I'm experimenting with a plant-based diet in an effort to be healthier and reduce my carbon footprint. I found this to be a pretty sad experience. The packaging was incredibly wasteful. A relatively small amount of food arrives in a large box with several square feet of foam insulation. Three large, gel, cooling packs sit at the bottom. The food itself is stored in many smaller plastic bags and cups. This alone left me feeling that I could not in good conscience continue with the subscription. I ended up throwing away literally every item as I had nowhere near the time required to prepare the meals. I know others are impressed that it only takes an hour to prepare the meals- to me that is an eternity. Full disclaimer, this is my first meal delivery service but I was expecting something much closer to ready-to-eat. There is a delay between when when you cancel and when they actually stop delivering food. I had to throw away approximately six adult dinners. They make the cancelation process unnecessarily complicated with multiple steps. It was just really a sad an unpleasant experience. I will say the meals appeared to be thoughtfully arranged. read more

I placed our order and was told it would not be delivered for almost 2 weeks? After waiting 2 weeks it never showed up and we were never given a tracking number. After waiting on hold for almost 30 minutes to talk to someone in customer service I was told that my order was suppose to arrive on Wednesday, but they didn't have a tracking number and didn't know what happened to it? I told them to cancel our subscription and our order. They did refund my money. Update: We decided to try it again and we did receive our order this time. read more

We are loving our Purple Carrot meals! Thank you for having so many gluten-free options! Packaging is spot on and easy to recycle. Directions are easy to follow and food is fresh. read more

This meal service was a gift to us so we didn't have to pay for it. Needless to say we are not vegetarians but certainly not opposed to eating vegetarian dishes. These meals were terrible! Had a noodle dish that had absolutely no flavor, they substituted bok choy for asparagus that ultimately was not a good choice and it cooked down to flimsy and soggy bok choy instead of a nice crunch that the asparagus would've provided the dish. The other two meals aren't even worth the time to review them. Thank goodness we didn't have to pay for this service because I wouldn't had to complain big time if we did. Lots of other excellent food services out there like HELLO FRESH! They get top reviews for not only their prices but their food gets top reviews also. DON'T WASTE YOUR MONEY ON THE PURPLE CARROT! read more

I am thrilled with this service. My husband and I tried it out because we wanted to avoid grocery store trips but I do t think we'll ever go back. The recipes have been mostly delicious with only one that was only ok. This saves me a ton of time and most importantly, gives me more variety in my diet because before I had started to eat too much junk food to save time. I find that it also doesn't significantly increase the monthly amount I spend on food because it's very expensive to get all the ingredients for one recipe when you cook the old fashioned way. My only suggestions are 1)create a mobile app so we can stay logged in choose meals each week. 2)use a shipping method that sends me a text message was the box is dropped off at my door. Sometimes it's at noon, sometimes 7pm and I think this is most likely the cause for the other reviewers' complaints. read more

My husband and I have just tried the first two meals from Purple Carrot. The ingredients were fresh and the ice packs were still semi frozen. We are meat eaters; but we LOVED the Purple Carrot dinners. I have never found a tofu recipe I thought was good enough to re-make: the fish fry using tofu and nori sheets was fantastic! Unbelievably "realistic". I can not wait to try tonight's meal of orange udon noodles. The only question I have is how to recycle the packaging and ice packs. read more

I am in a medical training program and have no time to go shopping. I would buy fresh food and quickly realized I did not have enough time to cook. I average 4-5 hours of sleep every night. All that to say I don't have time for this nonsense. The food is vegan, and it tastes great. Woohoo! The first delivery was a day late, no big deal because as long as it reached me within the freshness window the food was okay to eat. My second box was even later, delivered outside the freshness window and warm (it is not refrigerated for the entire trip, just cool packed). They refunded me and apologized, even applied $38 towards my next box. Okay, awesome. My next box the shipping company lost shipping numbers for a large area of Purple Carrot customers so it looked like it wasn't even shipped. It arrived on time (ironically). I've been waiting for my 4th box and it is now outside my freshness window but wait! It arrived! It is supposed to be delivered to my door but instead it was delivered to a secure locker. I could tell which locker was mine because it was the one with a puddle of liquid coming from the locker. The cool packs exploded on the spoiled food, the delivery person attempted to use ONE paper towel to clean it up, then just left it. Now I have a box of spoiled food with the bottom dripping on me, a community secure locker room I have to clean up, I don't have food for the week, I'm short $130 (10 meals), and I have a Diagnostic Medicine final tomorrow morning. I sent another message to Purple Carrot through my account - it was seen today but no one responded. They're going to say it is because of COVID-19 (like they did last time). No. The shipping facility is 30 minutes from me and they received it with plenty of time to load it for the correct delivery date. They make the food in Las Vegas area which is 3.5 hours from me. I work in the medical field and I deeply understand the difficulties of the novel coronavirus on everyday life, but we are in month 9 of the virus. Kate Spade shipped earrings to me within 48 hours from New York. If Purple Carrot continues to offer a time-dependent service during COVID, they need to be held accountable. I hope your experience is better than mind, but honestly, why chance it? Good luck! read more

A great way to learn vegan cooking and try new food. I'm a beginner cook, but my husband is an experienced cook and we have a well-equipped kitchen. He agreed to help me make the recipes which was very helpful. The equipment we used the first week included: a colander, salad spinner, potato masher, chefs knife, paring knife, veggie peeler, garlic press, wooden pasta spoon, silicon scraper, sauté pan, Dutch oven, small sauce pans with lids, rimmed baking sheet, cutting boards. Also you need to have your own bottle of olive oil and salt and pepper. We like to wear aprons, but that is optional. We have had one food delivery which had all the food and recipes to make three meals. We are smaller adults, so each meal has made three servings rather than the two servings that they say it will make. Each recipe took us 60 min to make. It would take about the same amount of time if even if it was just one person making the meal as you prep veggies while water is heating or something is simmering. If we were repeating the recipe we could do it in slightly less time. It also takes about 25 min for one person to clean up the kitchen afterwards. What made this a fun experience is that it gave us an activity to do together and I think it would be really fun for parents and kids age 8 and up to do these recipes together. It also introduced us to vegetables and seasoning that we had never tried before. Foods that I thought I wouldn't like actually ended up tasting very good. This would be a great way to introduce kids to vegetables as it's more fun to eat something you made. Some of the recipes are spicy but you can control the heat by reducing the amount of hot peppers or hot sauce that you add to the recipe. If I were trying to make these recipes for the first time on my own I would like to be able to access a how to video and cook along with it to make the recipe. I discovered that if you go to the Purple Carrot Facebook Page they do have quick tips that show you how to do the chopping or prep step for certain recipes. My husband who is a experienced cook found the recipes easy, however as a beginner I found them challenging. After doing three recipes I've learned how to mince a shallot (onion) using a chefs knife (my eyes water less if I wear my contacts), use a garlic press, make healthy mashed potatoes and cook pasta. Also when the recipe says to cook something on medium-high on the stove my husband says to only cook on medium and it'll come out better and be better for the pan if it has a non-stick coating. My husband is a strict "fork over knives" vegan who avoids most oil, so we reduced some of the oil in the recipes and replaced it with potato water or vegetable stock where appropriate. Everything still tasted good. Also we use lite salt to reduce sodium. He was skeptical about using this meal service but overall he says he's very impressed with the quality of the food and the recipes. I appreciate the variety and that we don't have to eat the same leftovers night after night. When you place your first order it will take at least a full week before you will receive your food box. I placed my order on a Monday thinking I would get a delivery on that Wednesday but it turned out to be the following Wednesday (9 days later). The delivery days are either Tuesday or Wednesday depending on where you live. We usually don't have time to make the recipes until Friday, Saturday and Sunday so the ingredients have to hold up in the refrigerator and so far that has worked out. read more

I set up Purple Carrot as a healthy way for me and my boyfriend to meal plan for the week during our busy work schedules. I am vegetarian/pescatarian sometimes and he is a meat eater. We both love the meals and love how easy and fast they are to cook (under 30 mins). Haven't had an issue with missing ingredients or smashed food at all. We received the 3 meals a week for 2 people each. I would say that a couple of the recipes were lackluster, like carrot hot dogs (LOL), but for the most part, I think it's a good value, healthy, and I love that there are ethnic and interesting recipes. It might be fun to be able to pick from a couple different recipes so if an idea of one recipe is not so great, you have other options and don't feel bummed. Overall, easy and great website to set up/cancel weekly meals and great, healthy food options! read more

I have done nearly all meal subscriptions and am not one to usually write negative reviews, but on this one I have to give my fellow Yelpers a heads up. I was excited about Purple Carrot for the Vegan/Vegetarian skew. I truly wanted to like them. However from the beginning things went awry; from ongoing missing or swapped ingredients, to late deliveries (with no credits issued in spite of complaining about soggy ingredients), to poor quality ingredients. The packaging leaves a lot to be desired (whereas Green Chef has really nice packaging per box at a lesser price). Purple Carrot has been the most expensive of them all, and the most disappointing. I wish it wasn't so. read more

When I broke my leg, DH had the burden of figuring out dinner. We started with Blue Apron, and then added Purple Carrot. Now that I'm back on my feet, we've continued with Purple Carrot. These meals are very interesting, and always a surprise how well they turn out. The calorie to protein ratio is suitable for my healing bones. We found Blue Apron to have more fat and sodium than we like. The portions vary from suitable to generous enough for an extra serving for lunch the next day. Fresh ingredients are like that, sometimes that eggplant is larger than usual! Once or twice an ingredient may be missing, and one delivery was delayed by bad weather. Customer service has been good and we've had answers by the next day when we contact them. This is a painless and tasty way to eat vegan. We look forward to our delivery each week, and are surprised the variety continues to be unique after 6 months! read more

Awesome! After watching, "What the Health" and "Cowspiracy" I decided to go meatless for a month. Now what? How the heck am I going to do this. It was SO easy. Especially when I decided to give "The Purple Carrot" a shot. OH MY GOODNESS! SOOOO good! I invited a friend to come over for dinner and made the kidney bean, burger! He couldn't believe how good it was. I can't wait for more recipes and ingredients to get delivered! So glad I found this great company! Who knew that healthy food could taste so good. I for sure thought I would be eatting food that tasted like card board! Not the case at all! I also encourage folks to watch those two documentaries. It sure makes you really think about our environment and what we are doing to it. read more

My boyfriend and I recently switched from Blue Apron to Purple Carrot. We loved Blue Apron--the recipes are often unique and almost every meal was delicious. But we didn't love that Blue Apron wouldn't offer dairy alternatives and the vegetarian options were often carb and egg heavy. So far we are happy with Purple Carrot, although I think that is largely because it is delivering meals that align with how we want to live our lives. The food is good (not quite as tasty as Blue Apron, which is understandable given the butter, cream, cheese, etc., they tend to use), and for some reason I also find the instructions to be more confusing, maybe it's the layout or pictures. We also don't have the same feeling at the end that we created a masterful meal, like we did with Blue Apron. However, we do feel healthier and better about ourselves at the end of every meal. I think Purple Carrot has some kinks to work out and I hope they do because they make cooking vegan meals much easier for us and I would love to see a company like this succeed. Yes, the packaging is wasteful, but it is the exact same, if not worse, with Blue Apron. Maybe they will find a way to cut down on the packaging, although I do like how Purple Carrot bags the ingredients for each meal together so we don't have to dig through the box or fridge and sort everything ourselves. I also wonder if the environmental good in getting people to eat plant-based meals still outweighs the bad of the packaging for now. read more

I placed my first order with Purple Carrot and just received my first set of meals. The recipe was missing an ingredient and they sent me an avocado that couldn't even be cut. They have no photos of what you are supposed to have (all ingredients) and the photos that they did have did not look anything like what I actually received. Will not be ordering meals again. read more

Well here is yet another update since my horrific experience in December 2019. Let's just say missing food deliveries have happened to me 4 more times! In a time of a Pandemic, this is EXTREMELY unacceptable! In addition, the last and final straw was the fact that I was unable to locate the items at all, and once I chatted with the CUSTOMER NO SERVICE rep, who could give a nats buttock about my Purple Carrot box and she all but told me that. I stated that I wanted to cancel my service, and she said, no worries, I will do that for you. Well, there you have it, folks! These people have a carbon footprint the size of Mount Everest, not to mention the quality of the meals received has diminished greatly. I have switched to another service where I have more control over the courier selection and its been great. But that's a different review. Please think clearly before using this Purple Carrot. They do not encourage phone contact. So if you have an issue, question, problem, you are forced to use the chat feature and they answer at their own pace. BUYER BEWARE. read more

Received a free box promotion which was supposed to be delivered on 11/13. Received an e-mail that it was being delayed until 11/27. The box was sent on the 11/23 but items were completely spoiled by the time it was delivered since Ordered a replacement box that was supposed to be delivered on 12/18. Just received another e-mail that it is being delayed until 12/26. Not much a food delivery service if you never get your food delivered. read more

This is the fourth time in two months where my delivery has never arrived! Customer service does not work on weekends. And when I finally get a response, a credit is issued with no explanation. We have been customers for over 5 years and these recent issues will likely cause us to cancel service. We rely on these meals and this is just unacceptable. read more

Overall, very good. And, if I wanted to continue cooking on a regular basis, I think I could continue. As a vegan, I loved enjoying all of these different types of flavors and foods that I otherwise, let's face it, wouldn't bother trying. This is a great way to try new ideas, colors, spices. I found that though other reviewers thought it was time-consuming to cook, I couldn't disagree more. I believe that if you clean as you go, you can finish this meal in the allotted time and have all of your dishes hand-washed by the time your food is ready to eat (that's what I do). The great thing about doing this, is that when you are cooking for 1, you have enormous amounts of food leftover after a new recipe that you'll NEVER USE AGAIN. For example, if I make some sort of recipe, I'll have 75% of a bag of green onions left, 4 lbs of cabbage, half a lemon, the other portion of a huge squash, and 4 spices I'll never open again before they go bad. THIS is waste, but Blue Carrot SOLVES that; I didn't have to buy a huge bag of green onions for just 2 stalks... they sent me JUST 2 STALKS!!! I don't like going into my fridge seeing 8 different items that I bought to use as a part of a recipe, trying and failing for SOME WAY to use the ingredients (what do I do with the leftover 10 green onions in the bag? make a green onion salad?!?!?) and then just tossing it in the trash after. Blue Carrot is a solution to that problem. The only negative, is I wish the sides came with more vegetables, and that the main course had a tiny bit more food. I don't think the smaller box is really enough for 2 people. For example, I got broccoli rabe with my first meal, but after sauteing it, it came to be about 1 cup (and I didn't even get any brocolli in it, it was mainly leaves). To be fair, I eat a lot of food, maybe compared to most females. And it's just me eating the food. I felt like the main course was enough for 1.2 people... the second half isn't really enough for a second meal. I think 2 people would be very hungry. But definitely try it out! Delicious ideas! read more

I switched to a vegan lifestyle in June of 2016, but as a busy professional, was finding it difficult to plan, shop, and cook. I signed up for TPC in November 2016 and couldn't be happier. Even though there have been one or two meals I didn't care for, I LOVE the variety. I LOVE trying things I would not normally eat or cook with (like sweet potatoes and fresh fennel). I LOVE that all the prep work is done. I LOVE the peace of mind knowing I have ALL the ingredients needed. I LOVE not having to do the grocery shopping and then throwing away the unused stuff. I plan to use The Purple Carrot indefinitely!! read more

The fault of my review lays both with their courier (OnTrac) as well as with Purple Carrot for not choosing a different courier. I tend to eat better when I have a meal subscription because then I don't have to think as much and have been trying to find one that I love so I was beyond thrilled and super expectant for my first delivery yesterday. I checked the tracking for it and it said that it was on its way and would be delivered by end of day. On Trac has this arrow thing that tells you how much closer it is to you. When I check the arrow was filled in 3 bars but when 9pm rolled around and the box still wasn't here I checked again and the arrow changed to 2 bars and an updated delivery for the next day. There's part of me that's super weirded out about consuming foods that have been sitting in transit for 3 days from Vegas to Los Angeles without refrigeration...2 days fine, 3 days and I start to get weirded out. But here's where it turns worse for me. I'm leaving on a work trip in about an hour and won't be back home until tomorrow so now my food will be sitting without refrigeration for 4 days! Well past the recommended 72 hours that Purple Carrot says is okay. I've tried emailing them. No reply. I've tried calling the customer service number I found and got a message saying that the number doesn't take messages. I tried to reach out via Facebook in a comment no reply. So now I'm trying here. I'm so super beyond frustrated. I'm on a tight budget (by choice) and now I'm basically going to have to toss $150+ worth of food (I got breakfast and lunch in addition to three entrees) when I get back home. That is if the coyotes or some porch pirate doesn't get to it first. SIGH!!!!!!!! read more

I just wanted to say that I enjoy the meals that Purple Carrot offers and have not yet had a bad experience with their customer service team. If there is ever an issue, their team always assists in a prompt manner. Definitely think there should be more positive reviews on here as the vegan and plant based recipes are AMAZING! You are missing out if you haven't tried!!!! read more

So, this is a great concept.. plant based meals, menus already developed and easy cooking! The recipes are creative and flavorful. I had to cut out the salt that they recommend -- seems to be too salty. And, some of the menus are very complex -- not for the new cook. The biggest reason for my low rating is the amount of waste from the packaging. They say everything is recyclable. But, you get a big card board box with insulation and 4 ice packs. The food comes in little plastic bags or small containers. There is just a lot of packaging. And, when I brought this to their attention, the response was "everything is recyclable". It still adds plastic to our environment. I suggested having some sort of program to take back the cardboard, ice packs, etc.. and reuse them. read more

I have been vegan for 20 years. I have eaten a lot of vegan food. Their premade meals are by far the worst I have ever had. once you sign up though, you can never cancel. Dealing with them has been an absolute nightmare. The company is not helpful at all if you contact them. Their website gives you an error every time you try to cancel. They continued to charge me after I paused my membership. I only paused it because I couldn't cancel it. Do not order food from this company! read more

Really interesting and inventive recipes. Lots of options (6 choices of dinners and you pick 3), so you should be able to find something you like. Most of the recipes are absolutely fantastic, and even the ones that aren't my favorite, still taste good. I've been using this service for 13 months and I've only ever had two issues: a broken ice pack that leaked into the box (didn't damage any food), and a rotten onion. I was refunded $10 for the onion, and didn't bother to complain about the ice pack, since it wasn't Purple Carrot's fault. For a slower home cook it may take 45 minutes to an hour to make the meals. I can make them in ~30 minutes, and sometimes that's just waiting for water to boil or the oven to preheat. Saving me the trouble of going to the store and having to come up with a recipe is why I think this is so worth it. Plus, I can easily split some of the meals into three servings, as opposed to just two (considering some of them are 700+ calories for a serving BEFORE you add oil). All in all, I'll continue to use this service! I think it's a fantastic subscription box for vegans and non-vegans alike! read more

Absolutely love every single meal that comes to us! Came to yelp bc I suggested Purple carrot to someone and they said how bad the reviews are... Have nooooo idea what they are talking about. I get complete meals that are delicious, filling and imaginative! I love it!!! read more