There was never a question where we would bring our new dog when she joined our family. We brought our former dogs there all the time. In fact they even told us that our new dog was a "fan favorite." Then we picked her up from a day stay and they very rudely said "thank goodness you're here." They told us she barked too much in the yard and they "have neighbors." Are you kidding me? Go sit in the restaurant parking lot next-door and tell me what you hear, and if you know whose dog is barking in the yard. Do they not expect dogs to bark? I genuinely became concerned in that moment how they would treat her going forward. Switched to another facility where it's been nothing but a positive experience and NEVER went back to Purr and Pooch! read more

I couldn't be more pleased with our Groomer Sierra. She is more than patient with our Maltese Ricky. I've been through many groomers that find Ricky too difficult and once was given Ricky back halfway through his haircut for biting. Sierra takes her time with him and gives him breaks when he needs them, and is patient, gentle and kind. We finally scored a winner!! read more

This was our first time boarding our puppy, Riley. The staff at Purr'nPooch in Tinton Falls was amazing!!!! They took care of Riley as if she was there own. We will definitely use Purr'nPooch again. Thank you for easing my worries. Jeannie & Meghan read more

Let me first say after 6 years of loyal business and looking past declining service and rising prices, I will never give this place another dime under any circumstances. We have used this 'resort' as a groomer, dog daycare, kennel for longer stays, etc. The staff were a bunch of young, animal loving rockstars who made the experience seamless especially when there were loads of animals coming and going. The place was clean, people were treated well, and services were worth the cost. Fast forward to now, my dog cannot even go to this place for a day without getting sick. The staff turned over completely and now the people there are at best rude and at worst, disinterested. Not the kind of place I recommend bringing your beloved pet.... Further, despite having a long standing grooming appointment, we get a call 40 minutes before the appointment stating it was cancelled as the groomer 'called out sick.' Fair enough, stuff happens. My wife inquires when we can get her in for a makeup appointment and was told, 'we don't have anything available, we're booked.' Sorry? Cancel an appointment with no warning and then tell us to pound salt when asking for another? Literally never again will I spend a penny at this dump. Find another place (any other place) to bring your furry friends. read more

Best Groomer ever! Cerise is amazing with my Shih-Tzu, Madison Penelope. Madison looks forward to her day of Pampering with Her fav Groomer. Place is friendly and clean. They handled the pandemic with ease with their drop off service. Truly was appreciated. Very grateful client Julie Nolan and Madison Penelope read more

My friend brought her 2 dogs to Purr n Pooch and the manager is a total bitch. She did not even give her one dog his medicine because she said he was biting and he needs it because he had a bad heart!!! She should have called her because he could have died. She is never going to bring them there again. You would think the manager would be nice especially dealing with animals. If she don't like to deal with animals nicely then get the hell out of there! read more

The workers here are clearly dedicated to the health and well being of dogs !! They do a great job. The groomers are excellent and the staff that do the baths always work hard. TIP YOUR GROOMER !!! It's back breaking work. read more

We checked our pups in for a weeks stay and this was our first time doing so. We were so nervous! But Bonnie and Clyde had a great time, everyone is so friendly and obviously care about the animals. We will us them again! read more

Had my dog there for 2 1/2 days. Developed kennel cough and UTI. He never had a UTI before .Hes 8 1/2 years By the way have used this facility 3 times for no more than3 days at a time in the last 8 yrs and kennel cough each time. This time added bonus of UTI. Draw your own conclusions read more

Sent my standard poodle pup for daycare and we had a great experience. People at the desk were knowledgeable and polite and friendly. We have only used it once so far but will def return. read more

I recently needed to find a dog day care facility in the Wall NJ area- which is how I landed on the Purr'n Pooch website. After reviewing the website and checking out the local competition I decided to try out the Purr'n Pooch facility. The first day of Macy's camp involved some interviewing and luckily she passed so she was able to stay for the rest of the day. This first day of camp was full price (a lot of other dog day cares give you the first day or night free). The total for one day comes to $37 with taxes (my normal camp is $30). I was surprised that the staff did not provide a tour of the facility- so I had to go off the websites pictures to see where my dog would be spending her day. Over all the facility seems beautiful and really nice. The biggest downside- no cameras! I personally love checking in on Macy via live stream at her other day camps. When I picked Macy up I received a score card that told me how she did- apparently this is only given on the first visit. Again- every other day care provided these for every visit. Overall I would only use Purr'n Pooch in a pinch as they were more expensive and lacked a lot of features that are pretty standard. read more

If I could give zero stars, I would. I switched to Purr N Pooch in Wall from the Grooming Garage in Neptune because it was closer to our house. We only send our dog for grooming because he's afraid of getting his nails cut. I explicitly told them this upon drop off and it was in his profile. We dropped him off, paid $60 plus a $15 tip and weren't told they had a problem cutting his nails. When we got home I noticed that only half his nails were cut, and not even to where they should be....still too long. He has 2 dew claws on his hind paws that are like hooks and a danger to him tearing his loose dew toes off. These weren't cut at all. I emailed them that I wasn't happy with the service, asking for a refund for a nail clipping, as it wasn't done. They told me they couldn't issue a refund, but if we bring him back at 12:00 today, they will finish his nail clipping. We brought him back and offered to help them hold him. They told us, that's not necessary, "we have good people working today", like they gave us someone subpar yesterday? They said he was in line and it would be a while and they'd call us when he's done. We went out to a restaurant nearby for lunch, ordered, and they called before our food came saying we needed to come there because they couldn't trim his nails on their own. We get lunch to go, go back there, offer to help hold him, wait for the manager to tell us that's not allowed and that we can't get any type of refund. I left saying if you want a negative review, that's what you'll get! Back to the Grooming Garage we go! It's pathetic that a dog grooming place of this size can't handle cutting an 80 lb Lab mix's nails! HORRIBLE EXPERIENCE AND WASTE OF TIME AND MONEY! read more

We will never have our dog stay here again. First of all, when we checked in, there was barely a welcome. My dog was consistently referred to as a boy despite me stating she was a girl. Twice prior to checking in, in the days before, I had emailed this location to check that nothing else was needed. I had emailed vaccinations when I booked. Despite this, when we checked in they demanded to see vaccination records before they would check her in. Thankfully I had a copy of the emails I had sent on my phone. When we picked her up there was the same cold reception. There was no report on how she did. And the staff ignored us for about 5 mins no acknowledgment. My dog was again referred to as a boy. When we paid the $450 bill for 4 days, I noticed that there was a note on the counter regarding kennel cough. When I asked if they had seen cases the girl said yes quite a few. When I asked if we could pay the $20 they were offering as a cover in case our dog also contracted the same, she told me as we had checked out it was too late. When I commented that we only just noticed it because it was hidden on the counter under our bill and to the side sh3 made it clear it would be a huge inconvenience. We left without the coverage and a few days later my dog became sick with kennel cough. The Tinton Falls site is night and day to this place but we won5 be back. My advice - check out other kennels where they actually care. read more

We just boarded our 2 girls at Purr & Pooch, this was their first time being away from home. We were a bit apprehensive but when we went in they were very friendly and attentive to our girls & to us. We received daily photos and we're very sweet when I called everday. We would highly recommend them & would take our girls back when every we go away again. Thank you Purr & Pooch staff. Love abbie & maisy. read more

Purr'n Pooch Pet Resorts - Pet Training Near Me - Manasquan, New Jersey

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I have been bringing our dog to Purr and Pooch for grooming and boarding over the past 6 years. The staff is always so welcoming and excited to see our dog and she enjoys every minute of her stay. We receive updates and photos showing us all that goes on while she is there. In these uncertain times it is comforting to know we always have a place where our pup can feel at home when she is away from home! read more

Just a warning to prospective boarding clients. Make sure you double confirm your reservation. Our 18 lbs. Golden Doodle boarded there this summer for over a week and by all accounts had a fine time. I made a reservation for him for this November and received an email confirm but was told since he turned 14 in September the owners needed to approve. I didn't hear back as promised, so I called again to confirm. I was then told that since had a heart murmur (grade 2) and had turned 14 in Sept, he was considered a "geriatric" boarder and they had no room for him. The dog is very active, is not on any medication, and has no symptoms. A grade 2 murmur according to his Vet is common for these small dogs and not of special concern. As a private business they can do what they want, but be sure you have a double confirmed reservation and you don't run afoul of their inflexible and cold hearted rules. read more

I brought my two dogs here for the first time this weekend for boarding and absolutely loved it! Every staff member was friendly, welcoming and extremely knowledgable. The facilities are beautiful and every dog and person I encountered seemed very happy. I would 100% recommend this place to anyone! read more

I will NEVER bring my dog here to stay or play. I stopped by to inquire about rates and the learn more about the facility. I had my puppy with me so they could meet her. The staff could not have been more unwelcoming. They barely acknowledged my dog and never offered to give us a tour. They want to charge $35 for a "daycare assessment" before she can even stay there, whatever that means. And their boarding rates don't even include walks or playtime, which you have to pay for separately. I don't like being nickel & dimed when it comes to making sure my dog is in good hands when I'm traveling or need day care. Total rip off for a rude vibe. Work on your customer service first and then maybe your rates can be justified. read more

Saturday we dropped our happy little fur babies off at Purr'n Pooch Pet Resorts in Wall, NJ while we spent time with Mike's family for the week. We expected nothing less than happy, healthy, and tired puppies at pickup. At the end of their 5 day stay, they both had injuries and infections (one dogs condition is pretty serious) awful enough to justify a nearly $400 vet bill and a series of pain medication and antibiotics. To say I am completely disgusted by the way in which this "luxury" facility handled the situation is the understatement of the year. We fully trusted our dogs would be cared for and kept safe, and never dreamed boarding our dogs would end at the animal hospital because of Purr' n Pooch's complete and utter inability to properly care for animals. Also sounds like they've done this to other poor animals as shown in their reviews. PLEASE share and spread the word. DO NOT board your animals here!! read more

So nice to have a convenient, clean, and well organized place to bring my Lab to run and play and get her energy out.

my grandpuppy NASH loves Connor and loves to go to Purr'n Pooch. They play with him and treat him very kindly. Entire staff is terrific. We have him groomed there as well and he always looks and smells nice. Definitely 5 stars !!! The only place we will consider leaving Nash to hang out and play with all his other doggie friends !!! read more

My dog got hurt here and needed two surgeries because of it. The owner never called to check on him or apologize. But they knew they were in the wrong Bc immediately after they dropped my dog off at the animal hospital, they had a company fixing the fence he hurt himself on. This happened when he was one years old. Now he's 7 and having leg issues and needs more surgeries. I almost want to send the owner the bill of all the doctors visits, chiropractic/acupuncture care, and pain meds. So many of my clients complain about this place.. do not bring your dog here. Don't be fooled by its pretty exterior read more

Purr'n Pooch Pet Resorts - Caused by purr and Pooch fence - Pet Training Near Me - Manasquan, New Jersey

Making a reservation the first time was a breeze online, they even let my vet fax over my vaccinations so all I had to do was sign when I initially arrived. Sgt. Pepper loved his stay at Purr and pooch and will be coming back for daycare to make more friends when needed. I even received 2 picture updates during his playtime! An initial tour of the facility would of been nice but was not offered. Pick up time, I was greeted separately by all three receptionists despite their being busy they greeted me with a smile and made it aware that I will be helped in a short time. Pick up and payment was easy. I even received a report card on Sarges first stay! Overall, great experience just would offer initial tours for first timers. Also, as my personal preference, more photos during stay and report cards for every visit ! read more

My grandparents treat their dog like royalty. He gets everything he wants, such a spoiled brat. When a family engagement took everyone to buffalo for the weekend there was no one around to watch their little prince. They dropped him off here at the "luxury pet resort" purr n pooch! Quite fitting. The staff was very friendly and the facility itself is really nice. It even has chandeliers. Cost was $260 for Thursday to Sunday. My grandparents were sent photos on Friday and Saturday of their hound dog playing nicely with the other dogs. I picked him up Sunday morning for them and he seemed like he had a great time. He had a bath just before check out and I was given a "report card" about his behavior, bathroom frequency etc. All around good experience and they plan to drop him off this summer when we do our family shore vacation. read more

Purr'n Pooch Pet Resorts - Pet Training Near Me - Manasquan, New Jersey

Thank you Purr n Pooch! I was very nervous leaving my little fur baby, Ricky, overnight for the first time; while having to go on a last minute business trip. But, this is the only place my mom trusts to bring her dog, Tillie, so I trusted them right from the start. Everyone there is so great. I feel like they are all so knowledgeable and really love being there. I received pictures daily of Ricky playing with other dogs and enjoying himself outside in the sun! When I came to pick him up, he was so happy and excited he barely wanted to leave! I will most certainly be bringing him back during the summer to play with his new friends! read more

Purr'n Pooch Pet Resorts - Ricky! (With his tongue out) having a blast! - Pet Training Near Me - Manasquan, New Jersey

If you hate your dog send them here. The might be the worst pet hotel ever! My dog came back with cuts and bruises every where

It's a no for me. I brought my dog there for the first time today for a "day care eval". Ok. I get there and I say can I take a peek at where she'll be. Girl says no we only do scheduled tours. Ok can I just take a quick peek at the room. No. So I'm supposed to leave my dog all day in a place I've never seen? (No cameras available either which is unheard of in a doggy day care.) Girl says to me I'll give you a tour when you pick up your dog. Place came recommended so I said ok. 4 hours later I come to pick up my dog. A new girl is at the front will not let me take a peek. Scheduled tours blah blah. Won't let me take a look. Hmm why? So you can make it look nice for when the person is coming? So I said fine can I have my dog. Mind you, my dog was literally right next to this girl. I don't know why she was in the front alone but she's literally standing and crying for me right next to the lady. So She goes who are you getting?! Twice. I said SHES RIGHT THERE NEXT TO YOU. The girl goes oh yea she was nervous so I brought her up here. Hun you didn't even know she was there. Mind you, my dog couldn't wait to get out of there said a quick hi to me and bolted toward the door. NEVER AGAIN. BEWARE OF PLACES THAT WONT LET YOU SEE INSIDE AND DONT HAVE CAMERAS. I pray my dog is ok in the next couple days because clearly no one knew she was even there. read more

I had to leave my baby for the first time.We went to every pet resort around and picked purr n pooch. I am so happy we did. They were great.I called every day to check in and they were happy to let me know how my furry babys were doing. Staff is great.place is clean and there is someone there 24 -7.Which is what I wanted.I don't leave my babys home at night alone and when I'm paying for them to be boarded I want someone there. Will go back for boarding and go once in a while for day care. Thank you purr n pooch you are great. read more

I LOVE PURR'N POOCH!!!!! If you are looking for a place that treats your beloved pet like family . . . THIS IS THE PLACE!!!! The owner and staff are super friendly, helpful, knowledgeable and EXTREMELY CARING!!!! In their Wall location I have used the daycare (Helen, Jennie, Frankie, Gretchen and sooooo many more), grooming (Cherise), training (Joe) and water therapy (Nick) . . . unquestionably, I would give each of their quality services 5 stars!!!! This is certainly pet care at its very BEST!!!! read more

We adopted a 6 year old dog in February with severe seperation anxiety. We basically can't leave the home without this poor dog hurting himself. I used Purr and Pooch years ago for my other dog so I called and they were so good with us. The first few weeks they worked with sweet Sonny to see how he could handle being at the day care. We now drop Sonny off 2-3 days a week and I never have to worry. I know he is safe, loved and feeling secure. I highly recommend Purr'n Pooch to anyone. The entire staff loves animals and treats them all like their own. I can not say enough about the service and staff at the Manasquan location. read more

Physically the place is attractive and the dogs behind the desk are adorable. But, when waiting to be helped, two women employees kept chatting and ignored me and another customer until I interrupted to ask for help. My dog was bathed and groomed. When I went to pick him up, I was again ignored and the woman sitting at the desk did not even turn around when she knew someone walked in the door. It took too long for her to get my dog who I could hear crying behind the door next to the desk. When I went to open the door, I was yelled at to step away. My dog was upset for a while after brining her home. Pleased teach the employees who deal with dog owners to be alert and have decent manners when dealing with clients and the dogs. read more

I stopped taking my dog to PNP after almost 2 years. She really loved it there, she's an extremely social dog and loves to be around other dogs. However from what I can gather they basically take every dog, throw them out in the yard and if there's a problem they deal with it then. Not safe. Other day cares evaluate dogs before they accept them. My dog has never had one issue or problem there or anywhere else. They blamed her for starting a dog fight and asked me to pay $40 plus the cost of the day care to let me know whether or not they would take her back. I think it's great to be cautious if there is a problem, but it was handled very unprofessionally. Especially after two years of telling me how great my dog is. I asked to speak to the owner and a manager called me. Then I wrote an email to the owner and the same manager called me back. Who knows if the owner even got any of my communication. After the dog fight incident I decided to check out another dog daycare. I can't believe the difference. PNP does not evaluate dogs before they except them there. The grounds and the yard seem very beautiful in pictures but they're not very welcoming to show you around so you can see where your dog will play and the other dogs theyre with. Their prices are ridiculous. You pay for every little thing. (If you want you can get your dog a tummy rub for $10 or a twilight stroll, I guess around the McDonald's parking lot). Looks good on the outside and they have a good word-of-mouth reputation, but believe me you could do better for your dog. As far as I know my dog doesn't give a rats ass what the place looks like. read more

Purr and Pooch is the Best! I was in a bind with my new golden retriever puppy and had to go on a business trip with no one to watch her. I met Connor who blew me away with his passion and understanding. Sadie loves him and I feel more than comfortable leaving her for a few hours or days. A business is only as good as its employees and Connor is the best of the best. He showed me around, sends pictures and writes a nice little report with every visit. I highly recommend this facility. Ask for Connor and you too will be blown away. read more

I have used purr n pooch for 2 years for day care and my dog loves it. He's a rescue that was abused prior to his adoption so he has some trust issues, and is very shy, but actually loves going to purr n pooch and adores the staff. The staff is very communicative with my husband and I and let us know how our dog is doing throughout the day, which is amazing for the worried, nervous pet owner. They are transparent and will give a tour prior to your pets stay, something other facilities do not do. I've tried other doggie daycares in the area that were a bit cheaper with horrible results. Although purr n pooch is a little pricier than others, it is totally worth it. My dog always comes home happy, clean and healthy. read more

This pet resort is absolutely the best. I have brought my dog, Halo here for daycare for six months and unfortunately had to move. The staff has treated her with such kindness and attention, and it absolutely shows how much they care about your pet. The staff and management are accommodating, friendly and outgoing. The facility is organized and well maintained. Halo always had a blast playing with the other dogs. Take your dogs to this amazing resort right away! read more

I have brought my dog here for daycare quite a few times. He stayed with them over night quite a few times as well. They were amazing when I gave birth and my son ended up in the nicu. We called and ask if they could house our dog for almost a week and they were happy to. No questions asked. They said come get him when you are discharged from the hospital. They take very good care of our dog! I recommend them to others who care for their dog like their own child. read more

Connor & staff are amazing. We had a family wedding & our pet sitter cancelled at the very last minute- as we were about to leave for the wedding. We were away from home & our usual kennel in NY. We called Purr'n Pooch & explained our dilemma. After some rearranging, they made room for our 80 lb black lab & basically saved the day. We were stressed out with these last minute changes & worried about leaving our dog somewhere new, but as soon as we met the staff & they were so caring & welcoming we felt so much better. They could not have been more accommodating. Guinness thoroughly enjoyed his stay, had a nice bath & we had a great time at the wedding. We are very grateful to the staff & would highly recommend them. read more

Thank you for your unsigned letter of March 28, 2014, and the enclosed $40, regarding Teela's grooming. When I made the appointment, I mentioned repeatedly her sensitivity to having her nails and her paws groomed. I was assured that you would be able to handle her. In fact I passed on a Sunday appointment for one of your canceled appointments on the previous Friday so that I would be assured that there would be an experienced groomer to handle her special needs. An experienced groomer from your organization groomed her paws on 8/15/13. Upon the bringing Teela home waxy cotton fell from one ear and the next morning I found another cotton swab with wax on it. Because of the difficulty in cutting Teela's nails I decided to take her to my veterinarian to be treated. On March 20th, they sedated her somewhat and clipped her nails without a problem. The vet also mentioned that her left ear was loaded with wax and was infected. This was never been mentioned by your employees. The fact that the fallen cotton was waxy suggests to me that her ears were not cleaned. Later I spoke to your manager, Helen, and was told by her the ears were plugged to lessen the affect of blow drying. Helen offered to pay any vet costs and I declined as the veterinarian was involved in nothing more than telling me that her left ear contained substantial wax and had a yeast infection. When Helen, who was very professional and listened attentively to my concerns, stated she didn't understand my question, I stated that I was looking for an adjustment. Helen said she would have to look into the matter and get back to me. She called back and offered a $20 adjustment, with me stating politely that I did not need $20, asking for nothing more. She said she would speak to the owner. When I requested the telephone number of the owner, Dick Palazzo, she stated it cannot be given out. I then requested the owner call me. I have heard nothing from the owner and yesterday received the unsigned letter. With respect to the letter: I never requested payment for veterinary services as the situation did not require any veterinary services. I specifically stated that to Helen. With regard to your second paragraph----The original grooming bill of $85 was indeed discounted $15 bringing the amount to $70, rather than the $60 you state, with taxes the amount came to $75.90. Thank you for your check of $40 which I recently cashed. As to your third paragraph Teela is indeed a very sweet dog and I pointed out her peculiarity repeatedly, she does resist trimming her nails by twisting and turning---- but never biting. As for your advice in the fourth paragraph, I do not require your guidance regarding having Teela's grooming done elsewhere as I have already made that decision. I have read the above correspondence to the office manager and asked if there is any disagreement regarding our conversation. She stated there is no disagreement and as a result I am posting the above material on Yelp. BTW, after obtaining Dick's # on line, I called, identified myself as a customer, and after a lengthy wait, was told the Dick was in transit. read more

I really wanted to like this place. I was looking for a daycare close to home since Covid started, for my puppy. We usually take him to All Season's Pet Resort in Freehold. The first day I dropped my dog off the woman who came to the car to get him seemed annoyed and flustered. Then upon picking him up, they bring him outside without any of his gear. They lost his prong collar and leash. Prong collars are expensive and that was $50 worth of stuff they misplaced. They still charged me for that day of daycare but promised they would reimburse me for the items. My dog pulls terribly and is almost 60 pounds so I need the prong collar to walk him. I had to get a brand new one and bring them the receipt. This happened on July and I've spoken to Helen, the manager numerous times and every time she says "The owners are sending you a check." It is now October and no check. They are too expensive and don't know what they are doing. Save your money! read more

I have been using PnP for grooming, day care and boarding. I can't praise the staff enough for the great care my Dutchie always receives. She can't wait to get in the door and her return home is seamless although she is probably a bit bored at home. Thank you Mindy for doing such a great job grooming our girl! read more