We hired Put A Fork In It for my Son's wedding after a recommendation from the venue owner (but that is another story). The entire process was handled very unprofessionally. I think it's very strange that this company has so many positive reviews on another site. If their experiences were genuine then I am happy for them. However, let me tell you my story of what happened at my Son and daughter-in-law's wedding. 1st and foremost, despite being offered a refund (that didn't happen), this is not about money but to inform others and possibly prevent this from ruining another wedding. Please, please, do your research before hiring Put A Fork In It or any caterer.
This is how I found out there was a problem. I was watching the line for the buffet and waited until I was one of the last ones to eat. Unknowing at this point that some of the tables were asked to go up. (No announcements were made ahead of time.) The line was going down so our table decided to go up. My son's boss and his wife (didn't know at the time either) were ahead of me in line. When they approached the trays for the main food which was supposed to be 3 different kinds of skewers, they were being spooned 2 pieces of shrimp (left over from the hors d'oeuvres distributed during the cocktail hour) by a server in which the two guests politely replied that they didn't eat seafood. They said they would wait for the skewers to be refilled. The girl then informed them that they ran out but there was plenty of salad, pointing to another area of the table. The gentleman looked over and commented "Do you mean the lettuce and tomato?" 3 other dishes (of salad fixings) were empty. They said "No, thank you, handed them their plates and left. I quickly realized that that's why my or the table next to us wasn't approached by anyone from the caterer. After observing all of this I called the girl off to the side, introduced myself and inquired what the problem was. Instead of offering an apology or stating that their trying to find a solution she snapped and said my guests took too much food in the beginning, so they ran out. Needless to say, I was upset at their inability to manage the affair and asked that she contact her boss and have him call me immediately. Neither she or her partner knew who that was and couldn't do anything because it was late on a Saturday night. After returning to our table, I found that no one got food at our or the table next to us. Another table only saw two pork skewers with the other two trays empty. By then, my brother-in law tracked me down and said his table didn't get much either and wanted to know what was going on because he saw a server fill a plate from the other side of the buffet table then disappear. At the end, I guessed that about 10 people didn't get anything to eat. I didn't find out until a few days later that it was probably closer to 20 that had very limited selections. Food for 90 people was ordered. 86 people showed up including 8 children and the best they could come up with was our guests ate too much in the beginning when there was no announcement, distribution by servers or signage in anyway. This could have been prevented in so many ways but even the owner, who I talked to 3 days later after several phone calls, stood by his staff and didn't apologize for anything. He actually said to me, "I guess it's your word against theirs". I ask, for what possible reason would I make any of this up? A simple announcement that would let guests know the rules or have someone dispensing the entrée`s would have worked. But to just leave a buffet open for people to help themselves you need to have enough food to compensate.
I was told I would be reimbursed for the 10 people (I thought at the time). It's been over 2 weeks and I have not heard from him at all. It was never about the money. My goal was to let him know the issues so others wouldn't be as disappointed as we were. Apparently, he wasn't interested in hearing it.
DO NOT USE THIS CATERER. After a great venue in a beautiful setting, my daughter-in-law comes to tears when hearing the only thing people seem to be talking about was the food and food service. I paid almost $70 per head and certainly expected an above average, professional event. Instead I was reminded that the food was only 25 and the bar was 15. After all your other fees, I paid $6014 plus tax for 90 people. Do the math Todd. read more