Great experience. Had my battery checked, and a helpful worker named Kevin assisted and resolved my…read moremain issue. Very professional and helpful service overall.

The Manager Fernando is terrible!!!!! And all his little…read moregirl associates aswell! I was clearly discriminated against when I came in asking to purchase a 2015 Honda Accord battery under my grandparents dealership account when I realized that because they no longer have this dealership that the account may no longer be active (all while on speakerphone with my grandmother) ultimately we decided just to purchase outright not under a dealership account at this point, all employees have went behind the counter where I am unable to see and our whispering she comes from behind the counter asked if I happen to have my ID with me (ma'am it's illegal to not carry identification with you) yes I do, then proceeds with the transaction get my grandmother's card numbers from her via my phone, charges the card, charge goes through. She lets my grandmother know and hands the phone back. I end the call with my grandmother and then they keep me in the establishment for 10 minutes telling me it needs to process and they made a signature....fine I sign at this point I should be able to leave. I am then asked for my ID after purchase has already been made and I've already waited to sign. I handover my ID willingly but then asking why do you need my ID? They proceed to tell me that they don't even need to do this. They are doing me a favor. Then proceeds to ask me did we not tell you that we were gonna use your ID no sir you did not. I was just asked if I had it on me. Looks at his employee. And doesn't even acknowledge. The fact if this is a business establishment and you are not supposed to do it I don't want a favor from you and I proceeded to let him know if it was going to be a problem we live in 2026 now and I could've just had my grandmother Zelle me the money and it could've been on my credit card. Because he did not like my reasonable answer on how you can not discriminate and still follow YOUR WORK rules. I HIGHLY SUGGEST AUTOZONE DO A FULL FIRE AND HIRE. FERNANDO IS TERRIBLE AND VERY DISRESPECTFUL RULES APPLIED TO ALL NOT TO WHO YOU JUST THINK YOU'RE DOING A "FAVOR" because I'm the last person that needs your favors!

Wow! What amazing products, service and installation! We purchased a 2024 GMC Canyon. Scott and Dan…read moreoutfitted our truck with a bed liner, retractable lighted steps and Leer cover. The absolute nicest people to deal with, and high quality products. They are more than mechanics, they are craftsmen. We highly recommend Scott at Aftershock for all your aftermarket needs.

Both Scott and Dan were friendly and helpful in ordering and installing a Leer camper shell for my…read moreTacoma. Very happy with the turnout. Highly recommended!

I called to see if a part was in stock. I was put on hold. I hung up after 10 minutes and called…read moreback they would just put me on hold. I called back and asked for the employees name and title, he said nothing and put me on hold again. This place is garbage. O'Reilly's all the way .

super sweet and helpful! i recommend they take their time with you to make sure you understand…read more ask for Josh (:

Twice I've come to this location with a check engine light on in the last 4 months or so. Both…read moretimes I got Jason who was super kind and helpful and didn't make me feel stupid like most auto shops do. He made sure that I had everything I needed to feel safe. Thank you very much!

I went into the O`Reilly's on Mangrove this evening. A very nice young man named Alex helped me…read morewith purchase. I asked if he could put the windshield wipers on for me, (I am a senior citizen and that kind of thing is hard for me to do). He told me he would be happy to help me with the windshield wipers. He was very personable. He had the wipers on in no time at all. I also said that my brake fluid might be low. He gladly checked it. He was very professional and worked efficiently. I was thankful for his help. His customer service was stellar.

Great down to earth hardworking guy, took care of my smog fast and easy and not expensive. Does…read moregreat work! TRULY RECOMMEND HIS SHOP

I live out of town and needed my headlight bulb replaced, I bought my bulb at Auto Zone and the…read morefella there said he was not going to be able to replace because it was going to be hard to get to it. So I took my happy self back to work and I glanced over saw Jay's Automotive to my right and decided what the heck I'll pull in and see if they can help me, well this very nice man went over and beyond my expectations, it took him maybe 5 minutes from start to finish. THANK YOU JAY!! I highly recommend Jay's Automotive for all your car repairs.

Brought my jeep in to have a radiator replaced. Payed $330 for a new radiator and was told I mite…read morehave a blown head gasket. Drove 2 miles to my house and the new radiator was LEAKING. I called to see if he'd make it rite, only to be told "its not my fault the radiator is leaking??. This shop is horribly ran and has NO customer service. He's a real dick. Now I'm out $330 and my jeeps the same as it was $330 later

Don took me with one day's notice. Service was fast about 3 hr…read more Gave a ride home and picked me up when he was done. Radiator works like a charm! Very happy with his service.

We were recently very fortunate to have our vehicle serviced under the direction of Luke at the…read moreChico location. We had been having some ongoing issues with the vehicle and our experience at Pep Boys was not going well. Then, Luke came on board, was very responsive, very knowledgeable, and, best of all, took complete care of our problem. I also very much appreciate that my teen daughter was able to go in later and advocate for herself and her vehicle because she felt comfortable with and heard by Luke. She insists on having no one else take care of her Jeep now. We can wholeheartedly endorse the addition of Luke to the Pep Boys store and recommend him whenever we get the chance.

Luke and the staff at the Chico Pep Boys are amazing. They have gone above and beyond! I highly…read morerecommend them. Thank you so much.

Joshua was fantastic he helped with my wipers in the pouring rain!! I totally recommend this place…read moreand the awesome help and support from Joshua.

Excellent customer service. I was visiting Chico and driving my Mom's car when the windshield fluid…read morelight came on. I stopped into Auto Zone, walked in and was greeted by a nice young man who helped me with what I needed. He even offered to put the fluid in the car after my purchase. I could not thank him enough for his knowledge, professionalism and it was over 100 degrees outside and he took care of it. If you need a stellar auto parts store and want to work with someone who is personable, helpful and knowledgeable look for Brock.

I had no idea where to turn when I damaged my oil pan. After reading some reviews I came across…read moreGary's Automotive and decided to give them a shot. They were super nice, got my car in immediately and fixed it while charging a fair price. I would highly recommend this shop. I can't thank them enough for taking care of my car so quickly and professionally.

We needed a Smog Test on our 2015 Kia Sorrento. The quality of Service is are was excellent and I…read morewas treated with kindness and respect. I will definitely use Gary's Automotive again. Thank you. Respectfully, Barbara A. van de Velde

Friendly, knowledgeable staff. Went in for a new battery and met Jason who promptly took care of…read morethe install and thoroughly explained the warranty. In and out in a flash, zero complaints. Thanks Jason!

Amazing customer service. My auxiliary battery on my wife's Pacifica died. Eliseo volunteered to…read morecome out in the hot summer sun to replace it for me and was super polite about it. Have been a customer there for years but thought that definitely deserved a shout out.