Ok. So I'm new ( ish) to motorcycles and this is my experience. I went here back in February and…read morelooked at Indians . Beautiful bikes. The showroom for them is separate and it's beautiful. I was helped by Anna. She is an amazing professional and I truly appreciated the level of care I was given. At the end of the day, i went with a Royal Enfield Super Meteor 650 I got at Randy's . It was simply a matter of practicality and budget. Randy had the bike I wanted. But my next bike , you never know! I also looked at Triumphs and Moto Guzzi . But those Indians are sweet and I would definitely seek Anna out. Since I got the bike I've had a couple of opportunities to work with Zack over the phone in parts. He too is super friendly and very professional. Very accommodating. I also got some help in their gear department looking at helmets and such. Again, great service. I personally think this is a well run business and has a well trained professional team in place . I look forward to working with them on the service and parts side and possibly a bike down the road.

Losing Gavin as a salesman was a detriment to this dealership. The last 2 times I've come here I've…read moreleft frustrated. I got hassled over my bike preferences to the point of qualifying as demeaning and disrespectful. I got an offer $1500 below what my trade was worth from a sales manager who wouldn't negotiate or leave his office to look me in the eye. My bike is like new with less than 3k miles but my rear tire is "bumpy" plus they have to clean my chain and detail it and do their in house inspection (which they bill themselves for???) BTW they'll mark every purchase up with TONS of fees so if you're considering purchasing here just make sure to add at least $2000 to everything before showing up to look at it. I should have known, after being told that my color and model preferences were dumb and uninformed by a salesman, that I shouldn't go back. The bike I wanted to look at had stripped out threads in the oil pan (leaking) so I didn't even get to sit on it anyways because customers can't be in the mechanics shop and nobody told me about it until I was at the front desk. Hit up Cedar Creek Motorsports or Mad City Powersports. This is not a customer service kind of place and that's an issue when you're spending the kind of money that you would here.

I don't know what to say about these crummy reviews--nothing could be farther from my experience…read morewith Atlas. The Owners name, the address and the phone number were the same as the address and contact info for Atlas. I just moved three weeks ago from Chicago. This shop was CLEAN and well organized from my first step into the shop. Mike did the intake with me and my husband--we were both favorably impressed with the physical place; Mike's attitude and manners and what he told us about the projected time to repair and the possible cost. Every thing worked out well and my 20 year old Subaru Forester is starting and running well now. I'm glad I made it to my new home in Madison from Chicago! If other craft people in Madison are this well organized--and friendly--my husband and I will be very happy in Madison. Mike is "my guy" for car care in my new hometown! BTW--no cheesy photos in evidence there but there was an interesting collection of license plates--look for the one that says "BRS SCK" from Illinois!

This place is under new ownership and Tony and the boss know what's going on…read more These guys are good and very honest. The reviews that have been in here were from the previous owner. Give these guys s shot you will not be unhappy

WOW! I can say that this is the best customer service I have ever had! I am a female who knows…read moreNOTHING about cars. I was on a cross country roadtrip when I started haveing engine trouble. I got to Madison, WI and needed the car fixed. I was terrified of being taken advantage of. All this was foreign to me as I did not have a car for most of my life. I called around to MANY transmission shops. When I found Midwest Engine Service I knew I was in the right place. From the get go, I was reassured by the kind voice on the phone. I spoke with the owner, Wayne. He went over the issue with my transmission top to bottom. He spoke in laymen's terms, so I actually understood what he was saying. Not only did I feel comfortable trusting Midwest Engine, they gave me the best quote and fastest turn around! Wayne kept me informed step by step, as I was still trying to finish my roadtrip. It seemed I needed a new axle, so I added that to the work order. Again, Waynes' thoughtful words and actions helped keep me at ease. When I got the call that the car was done, the price was even lower than the quote. This included the axle as well! I was so happy with the quality of work, the service and the trusting comfort they gave me. I was able to get back on the road the next morning. Finally, I was leaving Madison. As I was driving out of town that following morning, I got a call from Wayne. I instantly thought he was going to say they needed the car back or something. Why else would they be calling? It was Wayne. He called to make sure the car was running smoothly and that I had made it out of town ok. He then told me he also called to wish me a safe rest of my trip. I felt blessed. I had definitely found the greatest mechanic and team. They are just lovely, honest and have human integrity. Thank you Wayne & the team.

Long post warning. Bottom line is they ripped me off and will to the same to you. Dishonest, shady…read morebusiness practices. Battery warning light came on in my 2010 Toyota Camry. Stopped by O'Reilly auto parts. They used a small electrical device to check the system. It took them about five minutes. They told me the alternator was bad and needed replacing and didn't charge me anything for the diagnostic. I called Midwest and was told it would cost $750 to replace the alternator. The next day I had to have my car towed into Midwest. They informed me I needed to have a diagnosis performed for $189.99. I questioned that but they told me if it was not an alternator problem, I was going to have to pay for an alternator in addition to whatever they found wrong with the vehicle. I later contacted Meineke and they informed me an electrical diagnosis charge was $68. When Midwest called me, I was informed that it was going to be $850 to repair the alternator. I balked at that because I told him I had been told it would be $750. He stated he could "make that work." My suspicions grew. I went online to research what replacing an alternator entailed. I found two YouTube videos that showed how to replace an alternator in 15 to 30 minutes on a 2010 Camry. The alternator is held on by two bolts. When I went to pick up the car they charged me $506 for a remanufactured alternator when I could've bought one new for $329 from Carquest. They charged me $344.91 in labor to replace the alternator and two serpentine belts. Again, for 30-minute job. Total bill was $1176.88. Even with the Costco discount, it was a rip off. Jeff N.

BMW of Madison has always given me the best service. They are prompt in getting me in whenever I…read moreneed a repair and always return my car to me in top shape. I get a complimentary car wash and when needed a loaner vehicle! I feel like I am always valued as a customer.

Why are all BMW dealerships and their service departments crap? I will never own another BMW they…read moreare junk!!! And they don't stand behind their crappy cars that are less than 3 years old and constantly having issues can I say

Mark is one of the best guys around; talented, honest, fair pricing, exceptional knowledge…read more Always a straight shooter; will tell you if he can't do something or a bike he doesn't work on; always tries to help with any issue you have; great guy to work with and talk to. I've been taking my bikes to him for many years and he has never let me down.

Very good customer service who are also friendly and knowledgable. A pleasure to do business with…read more Quality body and paint work. My car looks like it came straight out of the factory!

Zimbrick refused to work on a car purchased brand new from them. But they did charge me to diagnose…read moreit. I've never been treated worse by a car company

I just wanted to send a big thank you to Don Miller Subaru service for helping me with an issue. I…read moredropped a diamond pendant down the side of the seat and was unable to find it. I went to Don Miller Subara service and was helped by Ryan. He tried to find the pendant but after some searching said the the seat would need to be taken out. Thankfully, after taking the seat out the diamond was found. Big thanks to Ryan and DM Subaru for helping me with this issue for no charge!

A few things came to mind with my experience at this repair shop…read more 1) They returned my car completely covered in bird droppings. It had been cooking in the sun and smelled awful. 2) They don't give rides to Epic which is my workplace... 3) The person in charge of my ticket went om vacation right after I brought my car in. I had to call them to get updates, and there was some confusion each time 4) They said they'd have the part my car needed "tomorrow", and when I called them tomorrow they said it's take another 1-2 days 5) They fixed the suspension issues I had, but there was still loud squeaking coming from under my car they didn't even mention (this cleared up after a car wash 6) Soon after leaving the lot, my brake light falsely turned on

I ordered a new transmission through them took a month they put it a month later. I'm getting an…read moreoil change at and they gave me a sheet of paper that said moderate transmission leak took it back to the place started. They said they didn't have time to get me in so she called tires a business they said sure so two days later I bring it in put it there in the come back in the evening to pick it up under warranty and they never touched it. What I heard on the phone when they were making the appointment was oh we're so busy too so basically who gives a darn I do you should too if they're not doing this to me because The second place said the first place did it wrong admitting to their at fault

We had our vehicle towed here after it died in the parking lot of our apartment. We asked them to…read morediagnose what was wrong with it as it was a 15+ year old model and wanted to be safe. They put it in the air and then assured us we needed coils and spark plugs, work that would add up to more than 700 dollars. After we had that work done it still was driving oddly so we got a second opinion. That when it was discovered that the frame was well rusted and wasn't safe to drive, something that any mechanic with any scruples would have noticed and alerted us to! WTF! This place will take your money and leave you in the lurch. Don't go here if you value your life or money!