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    3 years ago

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    Advanced Spine and Pain Center

    Advanced Spine and Pain Center

    1.0
    (2 reviews)
    0.7 mi

    I was lucky in the new young doctor I saw at advanced pain and care center because he had great…read morecredentials, excellent skills, and his ethics were beyond reproach. I cannot say the same about the ethics of this organization. The first time I met my doctor, he was accompanied by a sales representative for a spinal device that the practice was aggressively hawking. I had been warned about the questionable ethics of this group before I went, but I was in pain and desperate and knew no alternatives. When I called six months later to make an appointment, I was told my doctor was no longer with the group. That did not surprise me since I had noticed before I made my first appointment that the doctors with the highest customer ratings no longer worked there, even though they still appeared to be with the practice in online ratings. When I requested my doctor's new contact information, the staff refused to give me any information. This response seemed extraordinary to me, and again, not ethical.

    Tried to get appointment to see Dr. Ma Luo on Rogers Rd. location. He has an excellent review, yet…read morehis office staff hurts his business. Each time I call I leave voice mail messages and the recording says they will get in touch with you before the day ends. THIS DOES NOT HAPPEN. I have tries several days left VM for several staff at Rogers Rd. no response. I took all forms plus, MRI, bone Density reports and Xray info on a Friday early morning. After leaving called four times and same song and dance session NO RETURN CALL. At 4pm I called back, and a foreign speaking answering service picked up. I told him to leve a message that I have called for four hours straight and no return call. He told me to call back during regular business hours. I told the rude SO- that their hours are 8am to 5pm weekdays and it was 4 pm. He said that I am a new patient I would have to call back Monday. I did and went thru the same BS. Done with this Practice. Dr. Ma Luo might be good, but his office staff needs ADJUSTMENT.

    South Texas Spinal Clinic - Hardy Oak

    South Texas Spinal Clinic - Hardy Oak

    2.8
    (4 reviews)
    0.2 mi

    I had back surgery there in Oct 2024 and had 5 star treatment from everyone. I'm very surprised…read morethis clinic doesn't have more 5 star reviews. I was very impressed with the entire staff, friendly and professional, plus the food was delicious.

    In December of 2023 I was sent to Dr. Mena for spinal nerve pain. The the waiting room looked like…read morean old motel with a horrible musty smell. I confirmed with the receptionist that I was at the correct place. The carpet was old and stained and needed cleaning. The seating was dated from the 1970s and needed repairs. I was eventually taken to the back in an area used to perform medical procedures. Privacy was not a high standard for changing into a gown. I'm surprised HIPPA violations have not been filed. The smell from the waiting room lingered to the back. He stated he would clean and numb the area on my upper spine. The procedure was very painful with a small bandaid for any bleeding. I paid more than half the cost to wait for my insurance to pick up the difference. After a follow up with my back doctor I found out I had contracted MERSA. Dr. Mena with South Texas spinal was the only medical clinic I had been to. Dr. mena was informed and not concerned. I was treated for 6 weeks with expensive antibiotics. I have a grouped payment plan with Methodist Health since my back surgery. I'm retired and live on a fixed income. I have been making payments to Dr Mena through Methodist plan. They still sent me to collections for last than $200. Dr. Mena should pay for the antibiotics and treatment for MERSA. I would never recommend care at this facility.

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    Call 210-614-6432 or schedule online at https://stsc.ourscheduling.com/1164/doctors

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    Call 210-614-6432 or schedule online at https://stsc.ourscheduling.com/1164/doctors
    Tricity Pain Associates

    Tricity Pain Associates

    3.5
    (72 reviews)
    0.0 mi

    If you suffer from chronic pain in any way YoU NEED this Pain Management Office! I have had to use…read morepain management after years of wrecks and degenerative disc diseas. I have been a patient for over 20 year! The professional environment, from the second you enter the door till the moment you leave, is beyond your highest expectation! I honestly can not praise them enough for all they have accomplished in regaining a quality of life again! Thank you Dr Schroll and PA Watson!!!

    RIN AWAY. After finally getting a referral from primary…read morecare and waiting many weeks, I contacted them. Then was told that their doctors must review to see if they would accept me as their patient. Then they'll contact me. First of all, you have to call a number that has an area code of 877.... The caller ID shows up as some hospital in Corpus Christi (I'm in San Antonio). Even after hearing the same options many times after choosing an option, you have to leave a message. If you miss the call, we'll. The whole stupid cycle begins again. I find it difficult to believe that they care for their patients because first of all, you have to go through their BS merry-go-round before you can even talk to anyone. Then they may or may not accept you as a patient. As for myself, a person that has had extensive spinal surgeries and who lives with constant chronic pain, I usually needto see my pain management doctors sooner, rather than later. My pain is still there, but manageable now. It's been over 6 weeks since I actually spoke with a human and not an ignorant bot. I cannot remember when I first had to reach out to them. Obviously, they don't need patients. That's why I see the doctors that I see. I was having to switch because of my insurance. I switched insurance to get the doctors I have. It was much easier than dealing with pretentious doctors that don't give a **** about getting new patients. Don't waste your energy. If you get a referral for that practice. REFUSE, it's your right to have a doctor that treats you for your medical problems and not treat you like they are giving you the honor of seeing one of their doctors!!! Go see Drs. Dar or Vasireddy or PA Houston at OMNI SPINE. It may take a while to get an appointment, but they treat you like your one of their cherished family members. They're the BEST in this area. I know because I have been to some of the others.

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    Tricity Pain Associates
    Tricity Pain Associates
    Tricity Pain Associates

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    QC Kinetix - Hardy Oak - sportsmed - Updated August 2026

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