First time visit and last. Very disappointing. Order 1. Ordered a burrito with chicken, warm flour tortilla, queso, fajita peppers, sour cream, crispy strips, Didn't find chicken until the last quarter , zero queso, and like 5 crispy strips, and 0 lettuce. Order 2. Build your own salad, 0 lettuce, very little chicken was rubbery and not tasty, missing Pickled Red Onions, maybe 4-5 crispy strips, missing sour cream, salsa, and cotija cheese. Qdoba use to be one of my favorite Mexican restaurants and was happy to be find one that we had to have it, it has been a couple years. We made an on line order and when I pulled that jumbo burrito out of the bag, the last thing I was thinking I would be getting a rice burrito. Staff was super friendly, I was notified about the lettuce, so not an issue with that. Giving it a 2 for friendless of staff. read more

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Very bad attitude and service. Tried to order breakfast burrito but they forgot to turn on tortilla warmer and had bad attitude about it.

perfect every time they're very fast, efficient and very friendly and never messed up my order. Glad to give my five stars.

Customer Service was great and food is always great! Love all the options they have and how quick and easy it is!

Everybody here was nice, but the place was filthy, every single table was dirty. The floor was filthy. The bathroom smelled, sticky spilled drinks down the side of the drink machine, and flies EVERYWHERE. read more

Came in to eat today. Good food. Thank you. One of your staff stood out and I appreciated his service. Zack was great .

The food was fresh and what I have come to expect from QDOBA restaurants. The place was clean with the restrooms clean and in good order. The best part was the staff. Susie was very friendly, efficient, taking my order quickly and accurately. There was no one behind me, so we had a casual conversation while waiting for my order to be rung up. A very pleasant and friendly experience. I wish more places were like this one. read more

Didn't have a chance to get guac or any other typing before the worker started rolling up my burrito. Do not go to this location.

This place is freaking disgusting. Everybody's wearing surface gloves to protect their own hands from the trash. They don't care about hygiene for the customer. I counted four people behind the counter cleaning with product all on the counters, mixing with food. Total health violation. Do not risk your health by going here. And be sure to call your local health department to come and investigate. This place is nasty. read more

Mexican in a hurry... always great and so customizable! Can't go wrong with anything here. read more

AVOID THIS LOCATION. Let me tell you why this is your worst nightmare. Not to be dramatic, but why would you willingly go eat at a place that has caused food poisonings, terrible customer service and AWFUL greediness. My husband had to endure 3 days of godawful food poisoning from a "chicken burrito" at this location. Mind you, their food portions are terrible as it is and give you three pieces of chicken or steak in your burrito, but overall I don't even want to begin to imagine what spoiled or went wrong with his burrito to make him fall so SICK. Employees constantly make you feel unwelcome. Overall, ambience is trash, food causes food poisonings and service, yall need to TRAIN your employees to actually give some type of energy into serving or even GREETING customers. Truly an unwelcoming and uncomfortable place to be at. Go to the one in LONGMONT for better service read more

HANDS DOWN THE WORST QDOBA ON PLANET EARTH. I ordered dinner from this establishment at 5 PM sharp. I ordered through their app, and was advised my dinner would be delivered at 6:09 PM. My dinner didn't show up until 7:45 PM that night and the poor DoorDash employee waited at the restaurant for over one hour for my food. The service in this facility is absolutely abysmal and a disgrace to the food service industry as a whole. The owners of this restaurant need to step up and fix what is happening before the name of this brand is tarnished in the community forever. read more

I've always been a Chipotle person but decided to give Qdoba another shot for a quick Saturday night dinner. My online order was ready for pickup at the correct time so the service was fine, however the entire burrito immediately fell apart. The food was so cold and the tortilla was incredible stale. The steak in the bowl we got was way too chewy and cut into weirdly large chunks, the chewiness made it inedible. Also an overwhelming lime flavor in the guacamole which had many brown portions. Bummer. Hopefully they can get the issues fixed because it's in a great location for us. read more

Whatever kind of breakfast burrito you enjoy, try it with questions! This food is dependably good, and dished up quickly!

Staff was friendly and very sweet. Place was clean. Bathrooms were clean as well. Food is always good at this establishment.

Hi Matthew F, I'm already writing to tell you something was wrong so I won't write customer service and reference my complaint. Y'all should reach out to me if you want further explanation and quit pawning it off on others. I agree with all the other one stars and to my fault have not spoke up before now. My food tonight was very cold, staff was extremely aloof and they were out of sour cream and quac or worse, didn't want to refill because it was 7:00. I am at the point we're I'd rather drive an extra 10 miles into Longmont to Chipotle than order from this spot again. read more

Rachel customer service was way above par she took her time and explained what all the options were and what was inside them. Qdoba needs more employees like Rachel! read more

Rachel is the best one at this restaurant she will for sure take care of you and super friendly and also the best QDOBA in town

Poor service; online order, currently been waiting over 20 minutes for curbside pickup. Even called after waiting over 5 minutes when I confirmed I was at the restaurant. The lady that answered just said okay when I said I was at the restaurant to pick up the order. Is customer service that difficult? read more

The service I great they are always ready to go and get threw the line as fast a they can the workers are friendly and good at there job the overall food taste great unlike Chipotle I will from now on only go to qudoba not Chipolte read more

We have gone to the Firestone Qdoba for years and often enjoyed good meals, overstuffed burritos and generally great waitstaff. Those days are obviously gone. Last night we ordered online for the first time in months. When we got there they had "lost" the order so another half hour went by. Literally a half hour. When we looked around we noticed the restaurant was filthy, both in the seating area and in the prep area. Not a single food prep person had a mask on while they worked directly over the food. And the cashier did not put on gloves while he put tortilla chips in a bag. Everything screamed filth and unsanitary preparation. When we opened the wrappers on our food we found everything to be dry. I ended up throwing our entire $21 order in the trash. I will never eat at another Qdoba ever. I have filed a complaint with the State of Colorado. read more

Consistently good food. I love the new menu items. Today I got the habanero smoked bbq brisket nachos. The other day I got 3 dude t tacos. All was good. read more

QDOBA Mexican Eats - Mexican Near Me - Firestone, Colorado

Recipes below average. Inconsistent. Friday nights cashier is extremely rude. Super salty chips usually have to pick out and toss 1/3 rd of them bc each chip has a daily allowance of salt read more

My family and I use to go to this restaurant a couple times a week before COVID. I went in today and was SHOCKED!!! As I stood in line I looked around more closely and thought This place is obviously under new management with the horror of filth. The dust was a quarter inch thick in some places all the tables had trash on them and the floor looked more like a sandbox with all the crumbs chips etc on the floor. Now let's talk about the staff. The woman who seemed to be running the place was yelling out orders, rolling her eyes in disgust toward employees and was seriously unkept. Her clothing looked dirty and wrinkled and her hair was pinned up half hazardous. The boy working next to her was moving very slowly, not sure if he was new or just slow. The only person that had a clean neat appearance was working the register. There were at least 3 or four in the back kind of moving about. I think the problem is the manager! You need a personable, polite and knowledgeable manager that truly helps her/his employees be there very best and she obviously isn't it! I don't think I will go again until I see a new management sign. Good luck hope this helps. Please don't just respond fix the issue or you will lose this business! I guarantee it. read more

Great food and an extremely helpful staff! Best service of any qdoba I've been to. I will be back

I ordered a burrito for my lunch break, as I have done often. Upon biting into it, I noticed the texture to be off. I spit it out and saw the chicken was raw. I called the store with the hopes of just letting them know, so that they can make sure to check. I spoke with Orion(?) who claimed to be the manager. He off the bat told me I was wrong, and the line cook temp checked the meat all day, as he "saw him do it" and cameras could prove it. I let him know I wasn't doubting any of that, but regardless, I was looking at raw meat in my burrito. He again told me I was wrong, extremely dismissive, and let me know he dealt with "someone like me" last week and they didn't get anything out of it either. I asked at what point did I request anything, not even a refund. I wanted the number for someone over him, he said there was no one. I let him know I know there was, so he gave me the number for a "Cassie" who he claimed was the general manager. He did let me know she would agree with him, and I was wasting my time. The number he provided was the store number as when I called, it directed me back to him. I am completely appalled by not only this managers attitude, lack of customer service skills, also by the fact that a customer in good faith was trying to inform the store of a potential issue and I was treated so horribly for doing so. Never ever again will I eat there. I can only hope now not to get food poisoning. read more

QDOBA Mexican Eats - Mexican Near Me - Firestone, Colorado

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Another great Qdoba location. Fast, friendly service. Vegetables are fresh and flavorful. Would recommend!

Manager cannot follow simple instructions The cashier clerk thinks he's a hipster and talks down to you condescendingly and thinks it's funny I go to Qdoba all over the country and this is not the Qdoba I expected Worst Qdoba experience ever, will not come back read more

Great food and great service! It's always busy and the staff works quick to take care of me! Plus it's on my way home!

Sad sad sad. What a pathetic amount of food for $9 When it comes to fast food, qdoba is a go to for celiac, but nope. Not anymore.Never mind the lady putting her fingers (gloved) all up in my grub, and slipping it in the bowl like a scene out of a prison chow line movie, the price is ridiculous for half a meal. Stay away from this location...it's the worst read more

QDOBA Mexican Eats - Lazy sad bowl. Lazy sad employees. I guess the math is right. - Mexican Near Me - Firestone, Colorado

We love Qdoba and have supported this location since their opening, but last night was the worst condition I have seen this establishment. The food prep area was dirty, they were out of three of the items we enjoy, brisket, grilled veggies and the third is not coming to mind. The beverage area was dirty, drink lids, straw wrappers and piles of napkins all over, the utensil bin only had a few forks, but knives were well stacked. We wiped off our own table, trash and deprive were on the floor and benches. There was plenty of staff standing around during slower periods. I really wish we had walked out before ordering! read more

This was our first time eating here, it was decent for fast food Mexican food, we ordered a family steak meal and had it delivered to our hotel room, we are truck drivers so we can't just drive over there we won't fit, anyway they forgot our silverware and queso for the chips and queso I called to see if they could run it over here we are just across the highway they said they couldn't do that so other than that it was ok probably won't eat there again thanks but I will say it was the fastest Yelp delivery I've ever had thanks for that read more

I would definitely give it 0 stars if that was an option. Let me start off by saying I'm not a heartless witch that doesn't understand how the service industry works. I understand employees get busy. But the filth of this entire place was absolutely horrible. There was an entire burrito dumped on the ground. The flies were everywhere. There wasn't one area of this restaurant that wasn't dirty. It was completely empty when we arrived but instead of cleaning up the messes the employees were huddled behind the counter chatting. I will absolutely never return here. read more

QDOBA Mexican Eats - Mess - Mexican Near Me - Firestone, Colorado

I have been coming to this qdoba for years as I work nearby. Service is always quick and the people are friendly. I think a new manager must have taken over recently. I typically get chips with my burrito bowl, but this new guy is super stingy on the chips! We're taking like 1/4 bag of chips. Don't think it's worth my money to continue buying chips when I feel like I'm getting ripped off portion wise. Other than that, the food is great! read more

QDOBA Mexican Eats - Mexican Near Me - Firestone, Colorado

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Easily the dirtiest restaurant I've been in in quite some time. Chips all over the floor. The roof has a leak. But the cake topper was the dead mouse by the garbage can. What kind of establishment is this? Disgusting. read more

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I really like this restaurant. It is different from chipotle in a lot of different ways, some good some bad. The good: many more varieties in sauces and options for your burritos and salads etc. I'm a big fan of the multifunction coke machines they have these restaurants. You can pretty much make one of a million drinks out of these machines. The bad: none of it was this location, the fact we were there at lunchtime, or just a general state of things, this one seemed much more disorganized than any chipotle have been in. One of the line staff left during heavy lunch rush to attend other cleaning responsibilities that seemed like it could wait. There also was a general confusion in handoff between employees. Overall, still really good experience. The food was good, the people were pleasant, and we are able to get out of a reasonable time. Those are all pluses in my book for a fast food restaurant. read more

Needed some post travel burritos and boy did they deliver. Thank you Qdoba for being forever reliable and friendly.

The whole hot and cold line was absolutely a mess. They had food everywhere in the line mixed around. all the salsas mixed Around. The cheese was all over the salsas and vegetable. Most of the meats where mixed together. It did not look good or appetizing at all. They should really talk to the line people about cleaning there work space to look more presentable. The woman that where preparing the food had there hair over the food And not properly tied back. The beans where not cooked all the way. hurt my teeth while eating my food from the hard undercooked beans. read more

So so so dirty! The fact I didn't get food poisoning is an absolute miracle. No pride in their job or space.

They have breakfast burritos - yum! My ultimate BB: regular size, eggs, potatoes, chorizo, queso, shredded cheese. Enjoy!