Amazing service! Very friendly staff! The cashier was super helpful and patient and even wished me "Happy Father's Day!"

Ice in drink machine didn't work, they were out of drinks and staff was rude. Very disappointed.

I have given this location so many chances, this is the last one. I ordered a chicken bowl with toppings. There is not one piece of chicken... not one. It's a bowl full of rice with a 1/4 cup of beans for $15. They should close this store it's garbage. read more

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Top tier customer service from my three main men Jimmy, Triston & Manman Definitely will be coming back!!! read more

QDOBA Mexican Eats - Selfie with the Crew - Mexican Near Me - New Albany, Indiana

This is the closest qdoba to me so it's the one I frequent the most. The food always tastes delicious but the service is always iffy. It seems there are mostly kids working and no real adult supervisors anywhere. read more

Do NOT order catering! They left off over 1/3 of my order and promised a refund over a week ago and STILL have not given it. The General Manager of the Jeffersonville, IN store will not take my calls and they are refusing any response. I have emailed customer service three times in the past weekand have gotten absolutely NO response. Qdoba is ripping me off! read more

this is the worst doba in the area. They are always out of food, it is never clean, looking behind the counter is so gross. They are always out of food. When order pick up your meal will be missing half the ingredients. The only plus is that the workers are genuinely nice. read more

I finally decided to give Qdoba a try after hearing soooo much about how great their food is - Tex Mex I believe and not necessarily Mexican. Bottom line - I think their food is OK. It's nothing I'll ever crave or give hype or give props to. I've waited a very long time in long lines and seen employees wipe sweat off their foreheads while preparing food. Urg!! Other than this, the employees have been friendly. I've eaten their food at least three times already, hoping I'd catch the craze wave - still searching... They offer burritos, burrito bowls, quesadillas, cheese/queso dips, etc. The meat offering is good, although I think they lack flavor. I sampled without the fixings and the flavor just isn't there. The beef, in particular, didn't taste like beef to me - so I wouldn't doubt it's the cheap / inexpensive version. The chicken was tender enough, but again, it lacked flavor. I ordered the chicken quesadilla and it was huge. That's a plus, considering they are pricey. I personally think the high price is to pay for the quantity rather than the quality. The highly hyped queso dip was a huge disappointment. Again, it lacked real flavor despite the variety of ingredients and spices floating around. It tasted watered-down to me. I really enjoy Tex-Mex and have tried several restaurants over the years, so in comparison, this one just doesn't measure up for my personal taste. A good note (for an added star) - While waiting for my chicken quesadilla on the grill to finish, I read their United By Flavor manifesto. It's a campaign to declare that their brand is grounded in flavor and their belief that there is more in this world that unites people than divide, along with their constant drive towards innovation. I found the manifesto to be very enlightening, positive, uplifting, and encouraging, especially when I consider our country's current landscape. See the attached photo to read. read more

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The last two times I've been here they have been out of chicken, steak and rice and the store is always so dirty. Someone really needs to take over this store. Even though this store is close to me I will have to find a new location. Sad! read more

I predict this store will be closed by the start of 2023. Place is a mess, service was poor, rap music blaring from the back. Not a good combination. read more

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Might as well close. No brisket. No chicken. The service has been going down hill anyway. How can you not have any meat?

Either completely stop doing online orders or completely stop having people go inside to eat. You don't have enough workers to keep lines from backing up and having people wait 30 minutes for food. It's not rocket science a damn 4 year old could run y'all's company better than your doing right now read more

This is my first time at this location, everyone was smiling and friendly. Brian really stood out too me, he gave conversation and joked with me. This really made my day! This location was clean and like nicely stocked. I will most definitely be coming back read more

Ordered online to pickup, when I arrived it wasn't ready, nor was it even started. I watched as one of the employees was chopping some of the cooked steak, she pulled out her phone while wearing gloves and proceeded to use the same pair of gloves and went back to chopping up the meat! Tables were somewhat dirty; there was food scraps on some of the tables. read more

If you have been to Qdoba then you know a qdoba is a qdoba. For those of you who have not, this is a Mexican Style fast food restaurant. You go through the line and let them know what you want added to your burrito, taco bowl, or salad. I love Qdoba. They have great food and options. The price is pretty good. I also LOVE their queso and chips. Their chips have a slight lime flavoring. I was able to look up their gluten free options online. With that said, the staff is not always very friendly. Some are and some are not. They seem to hate being there and dealing with people. They will get you through the line quickly with your correct order. I recommend Qdoba but just know that the service may not be what you'd like. read more

QDOBA Mexican Eats - Mexican Near Me - New Albany, Indiana

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why is it so hard to just do your job? Went into the restaurant, after pick up order was never brought out. They had just started it! (put the order in earlier in the day) Man working, stopped my order, went and got a drink out of the fountain and chatted with another worker, then came back to working on my order. The entire restaurant was dirty. Never again will I visit this restaurant. read more

Service was amazing and the people were so sweet!! I loved the food so much!! What an amazing experience!!

Worst review possible.. Well in December I placed a large To Go order.. I get home.. and it was All wrong. So I called the store and the manager asked me if I would bring it back and they'll remake. That was definitely not possible since I was home. So he offers to send me a comp.. I'm like okay. Two days the comp came... ONE FREE ENTREE. ONE. Out of a large order! At that point I'm mad but I'm like ok whatever. Fast forward to today. I go in to use it- and I asked the worker if I could get what I was supposed to get last time- she says yes sure. Last time one of the mess ups which was personally mine was Loaded tortilla soup (Mexican gumbo) with extra meat. Once I told her she told me I could not get it and I could only get a entree listed. The loaded tortilla soup IS an entree. So I got a burrito bowl with literally a small scoop of meat. The cashier was very nice. I can at least say that. Now out of a $45 order I got 1 comp card and didn't even get my order. THATS SAD. I'll never be back! read more

This is the first time I ordered Qdoba here in this place and I am very satisfied in the service Specially Emily who work so hard she's the only one working. She also adorable.. I give this 5 star for Emily she deserves a raise or reward .. read more

What you need to know about queso, is that Qdoba's is a the best. Qdoba is fast and clean, the staff are friendly, and the food tastes great. And the queso, oh lawd the queso. read more

This use to be very good, but since COVID quality of food has gone down and especially quality of service. I guess they can't get anyone to work there that cares. Ordered online on Friday 04/01, got to restaurant and it was closed. Don't understand why the app allowed me to order from a location that was closed. To make it worse they charged my credit card and I used my comp points. I love their food, but seem impossible to actually get it. read more

This spot takes 30 min to bring a burrito out because they are short on staff !! Holly was trying her hardest to bring out the food to customers but she cant do everything by herself this place needs more staff but she lied about orders only being able to be ordered online so we wouldnt call to place a carryout order.. so they wouldnt have more work read more

I mean. It's qdoba. It's tasty and affordable and quick. A chain. But I'd say this location has some of the best service I've gotten at a qdoba. read more

This place is always so clean, everyone is always working hard and very polite, and the food never disappoints. What's more to ask for?

I really enjoy Qdoba's food but what I don't enjoy is them taking my online order, charging my card, and then simply closing the store. Middle of the day on a Wednesday. I can see two workers inside just sitting there eating. No one answering the phone or the door. They finally come to the door, I explain that I placed an online and my card was charged but they told me they are closed and I'm out of luck. At this point I just want my money back and will move on. read more

Went for the first time since Covid started and was very disappointed. There was a customer not wearing a mask while he was ordering and no workers asked him to put one on. They were also out of lettuce, flour tortillas, and brisket. read more

Horrible! Placed my order online for two vegetarian burrito bowls. When I got home with the order my husband and I found no beans in either of our burrito bowls, so it was basically just queso and rice. I went back to get replacement bowls, and that was a complete waste of time because the food is completely bland. There's no seasoning and the rice doesn't taste like it's cooked fully. I can barely taste anything. Very dissatisfied with the food here lately, and the service is no better. read more

I love qodba! I usually order a lime chicken burrito with black beans and rice and verde sauce. I always get a large queso share with the kids. I LOVE THIER QUESO! I wish they had a drive thru though. It'd be a lot simpler to grab it and go with the kids. I'd def frequent them more often. read more

I used to eat at Qdoba all. the. time. Literally almost daily. But, over the past two years they have continuously raised their prices, tinkered with the menu, and dropped much loved items. At the same time they have shrunk their drink sizes while raising the prices, changed their logos, and started allowing their staff to come to work looking like they just rolled out of bed all in the name of "appealing to millenials". I am a millenial. None of this is appealing. Today they told me that regular tacos now cost $9, the price of their overpriced knockout tacos. Regular tacos have always been on the menu as a $7.25 item and use the same ingredients as the burrito sans the rice. But, nope now they are $9. Enough. El Nopal is next door and sells carryout tacos. They even come with free chips and salsa. Guess where I am right now? read more

Amazing location! The staff is super friendly and patient with my order which I really appreciate! The food quality is consistently great, and the portions are huge for what you are paying! I highly recommend to anyone looking for a healthy-ish snack on a busy week night. I honestly come to this location over the other ones simply because the quality is consistent and the staff is always kind and respectful and will make sure you get exactly what you want which I seriously appreciate. read more

Staff was worried I stands right next to the lady for 5 minutes just trying to get a napkins and she wouldn't even Acknowledge that I was standing there even said hey miss like 4 times Chicken Quesadilla wasn't that bad chicken was dry though my boyfriend got a steak burrito and the steak was really dry I would rather go to Taco Bell!!! Tables where not clean at all either read more

Do you ever have those dreams? Where you dream of meat and beans and rice and question on one beautifully toasted tortilla? I hope your toes are starting to curl because mine are. If you want queso they give you queso if you want meat they give you meat. This is the best gosh darn Qdoba I've ever been to. read more

workers were cussing at me. didnt finish my bowl of ground beef and i just stood there while they looked at me like fln idiots. now im trying to enjoy my meal, and these delinquents are fucking arm wrestling ????? what the actual fuck. lady got to go order and they forgot her quesadilla. not very good workers. read more

I grew up on Qdoba because my father and brother loved it so much but as I've gotten older I have been a spectator of their decline. I went in today to the Charlestown Rd location. I called ahead to make sure they weren't out of the ingredients I wanted on my burrito, they said they wouldn't be because management was coming in. I was going there specifically to try their new shrimp and was so excited. Upon arrival the line was quick but the shrimp looked unseasoned and was being soaked in seasoned water it appeared. I then noticed they were out of fajita veggies (one thing I specifically asked if they would be out of). When I asked if they could please make some more they said no. I then continued to watch my burrito maker toss around my burrito in attempt to fold. It was so sloppy that if I attempted to pick it up everything would fall out, he left it like that. Although they were nice, qdoba has become a shit restaurant and not worth my 12 dollars for a burrito. read more

I don't understand the hype. I've eaten there 4-5 times now. Always with someone who lose that was in the mood for Mexican food. I think it's overpriced, not very good, and the staff is hit and miss. Do yourself a favor. Go to one of the local Mexican food establishments in a southern Indiana. read more

Horrible. We work nearby and actually had a pool at work on how fast after the trainers left for this new location, they would screw it up. Don't get me wrong, we love Qdoba and were thrilled one opened up nearby. Then the work talk started, :How long before they screw it up?" After watching the folks that would be running it, we thought it would be fun to bet on how quick it would go bad. I won at 28 days! I actually had to take pictures that my co-workers had to agree was the 'jump the shark' point. I'll post them just for proof that it jumped. To explain my winning entry: there was one guy at the counter complaining his order was wrong, the manager had a group of young girls around him showing them pictures on his cell phone ignoring the one girl dealing with the customer, there was a huge spill of food in the dining room (see picture) that they just put a 'Wet Floor' sign over and laughed about not cleaning it up. As time went on (and we sadly ate), the man kept complaining about his food (they argued, didn't fix it), the manager hauled out a garbage can from the boxes they put them in and was gone for 10 minutes. SEVERAL people dumped their trays, with no garbage can in it. He didn't clean it up, just pushed the can back in the box. One girl came out, we thought she was going to clean, but she just talked to a friend eating there about how to get a job. (For some reason, they only hired very similar looking brunettes, as was the case with the friend. I guess that's the key to getting a job, it was just weird, like Stepford Wives. I guess the managers preference.) And when we left, STILL a sign over the spilled food. Almost 30 minutes from the time we came in, covered with a 'Caution Wet Floor', and left. By the way, see my other picture, two tacos, look at the grease. The other picture shows 1) the place was empty, there was no reason not to clean and 2) look at the smeared, dirty tables. We cleaned ours ourselves. Love Qudoba, but we knew it wasn't going to work with these employees.But thanks for my winning entry! read more

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We order from this place all the time and tonight the food was terrible. I tried calling the store to complain and no one ever answered the phone. This will probably be the last of our weekly orders. read more

The past few times i've been here my experiences have not been very good. Still my favorite place to eat but it's been slacking. Too much corn salsa read more

Pretty good, Curious about the previous review though. Did Toni W. call in a togo order at a build your own burritto place? That's silly to begin with seeing as they make it right infront of you as you order. Also if she did order in person did she not watch as they made her food 3 feet infront of her face? Seems if they messed something up you should've caught it right away, or are you oblivious to the world around you? Lots of questions and no answers, lord people are stupid! read more

Plenty of staff. Now how they have plenty of staff and a long line of customers and no chicken amazes me. Simply ask how long it would be for chicken to be made and no answer. As I sit here to see how long it takes to make chicken, the line keeps getting longer. This isn't the first time service has been poorly here. Get it together Qdoba! read more