First, I do rely on Yelp's user reviews for guidance. To Jay Millas's credit, his customers speak…read morewell of him here so, that prompted my call. My furnace stopped working last Saturday. I really wasn't looking forward to contacting anyone for service on a weekend. Jay handled my call very fairly and professionally. He got me up and running and scheduled a tune up for a weekday. He was prompt, explained what was required and why. He and his helper performed a tune up and replaced a faulty draft regulator. His work was clean, without wasted motion and the charges itemized and seemed reasonable. I recommend you contact Millas Heating and Cooling for service if you want a similar experience. Mr. Millas is conscientious and has a good work ethic.

When I moved back to the area, I contacted Millas Heating & Cooling for furnace cleaning, which…read morethey have done twice now, and they were very good. Then I was concerned about a sound the furnace was making and scheduled an appointment but had to reschedule twice due to illness, and I have been calling back and leaving messages periodically for about 5 months and have received no call back. I even left a message that said if I had offended them in some way or if they don't want me as a customer at least let me know and still I have received no call back. This is very disappointing so have moved on to a new company.

Was having some problems with our central AC system. It struggled to keep up with the thermostat…read moreand was freezing up. I suspected it needed a refrigerant charge. Contacted D & V and they responded the following afternoon. They were prompt and very professional. They cleaned the outdoor unit and re-charged the system. All is good now. Very happy with their service and will use them again in the future.

Quick response time, pleasant, knowledgeable, and professional. I was delighted with the service…read moreand will definitely use D&V Mechanical again!

I am rewriting my review in an effort to correct the record. Independent just did a wonderful job…read moreat a friend's house. Any negative comments I made were based on incorrect information I was given. It turns out Independent's assessment of my a/c system was accurate and their price was realistic.

requested a tune up on my mini split, my fault for forgetting about the appointment. Speed up and…read morehad to have someone else call me because he didn't have my name or number saved in any kind of way. Opened the door remotely so they could start working and left without a word. New ownership is disappointing

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

My house has been a customer for decades ( I think they started out as Ludzi Oil back in the 50's)…read moreThere service prompt, their prices competitive, and now via a state ordinance they are delivering Bio-Oil at least 5% blend. I had them install the Mitzu A/c system 5 years ago works like a charm. I had them replace a 55 year old Old tank 10 years ago too. Their services might be a tad pricey, but you kinda get what you pay for plus they are locally owned too.

My sister called McCarthy oil because she had no heat on 12/24/22, her gage said she had half tank…read moreleft. A gentleman went out and it turns out her gage was not working and she was indeed out of kerosene. I think it is unconscionable to charge $212.50 to tell someone they are out if kerosene I can understand a service amount, but $212.50??? Merry Christmas and I hope for your sake no one is ever in a bind or needs a helping hand.

EXCELLENT Service! They respond promptly, send out professional repairmen, and follow up! They…read morereally care about their customers. I highly recommend them! The men I've met are Joe, Jared and Sean. Great job!!

I had a terrible experience this year since Bartol merged with Nero. First, I was not informed that…read moreI would be charged a separate and equal A/C inspection fee for each of 3 mini split and conventional AC unit, even though it was all done during the same visit. The first technician only cleaned the filters on each of the three units, charging me $175.00 for each unit: something I could easily have done myself. When I asked if they were going to do a pressure check, check the output temp etc, the things done at my Florida home during the checkup (for 1/3'd the price) I was advised that this would constitute a service call and would cost even more. I did call the service manager who advised me that that was not the case and he/she would send out a different service tech to do the work properly. This, required me to be present for a second morning, an inconvenience for which I was not offered any discount. If I had not been present, or known what a proper service call consisted of I would have not gotten an appropriate service which could result in a failure. Look Elsewhere for getting service: I will be...

I have used Currie's for years while living in Norwich. They are very friendly, fair on pricing…read moreand highly reliable. I would recommend them for all of your plumbing and heating needs. I since moved to Savannah and haven't found their level of all around caring and responsiveness. Currie's you are missed by me!

Upon the purchase of our home we requested that the owner have the furnace cleaned before we moved…read morein. They hired Currie's to do so. Simple enough. Currie's technician reported that he found a Crack in the heat exchanger - a dangerous situation, leading us on a wild goose chase to find an honest (!) Dependable company to fix the situation. Nearly impossible. Quotes were all over the place. Millas looked at the FILTER to give us a quote. Is that a joke??? Finally did find a good company who demonstrated that Currie's could NOT have seen a cracked heat exchanger since the original tape was still in place!!! Don't trust them

Burnside is one of the best plumbing and heating companies in the area. There work is second to…read morenone. They are very reasonable and responsive to their customers. They maintain my heating system and do plumbing jobs as needed. Never had an issue, there work is top nothch. have a hard time believing the negative reviews especially the one star review (Jim B) I always look at the persons other reviews and if they only provide negative comment it gives you an idea of the reviewer. I think there is much more to this story that he is not sharing.

Don't do business here. They are like car mechanics. They come out for maintenance and a week later…read moresomething else is wrong. They overcharge and can only solve problems by replacing everything. I would give zero stars if I could. The woman in the office is rude all the time.