Smooth moving experience!…read more Initial contact: There's an easy to use online portal where you can input your inventory and details, sign your contract, etc. The team is also very communicative via text. All the communication is rapid, clear, and convenient. Price: on par with other professional moving companies in the area. Move experience: Seamless. The movers called to say they'd be a few minutes late because of truck issues, but they more than made up for that time by working quickly. They sent 5-6 people to help with our huge move (finally, a company that understands how to staff large moves!), were prepared to handle some very heavy and oddly shaped items, and were extremely proactive and patient with helping me figure out where to put some furniture in smaller spaces in my new house. Vibes: The movers treated our items with care, treated our home with respect, and were still incredibly fast with making the move. I mainly communicated with the manager of the crew, who knew his stuff, was professional, and was patient with my questions and concerns. Overall: great experience (as great as the misery of moving can be, and I've already hired them for a second time for another move!

Used the service I am missing 1 wardrobe box plus they damaged my bedroom set which they packed and…read morebroke my desktop computer which they also packed. When I called them about my missing box plus the computer and bedroom set all they said we are insured up to $0.60 a pound. I told them I think that's the price of watermelon and I never heard back from them and when I call they just ignore me. Stay far away they seem nice until there is a problem

We had an old broken hot tub that I cut up into pieces and really didn't want to figure out how to…read moreget rid of. Called at about 3 pm on a Thursday, they responded quickly and showed up as scheduled Friday morning. 20 minutes later, they had everything on their truck and even swept up the driveway where they loaded the truck!

We had hodgepodge remove several pieces of furniture. They got back to me right away with a fair…read moreprice. They came in two days couldn't have been more professional. Great to do business with.

I can't say enough about the service. Communication with Jake was fabulous! He kept me well…read moreinformed. Eric and Dan who came to do the service of moving some very heavy furniture and other items up down the stairs were awesome. They were so nice and polite and did a great job. They were faster than I thought they would be, costing me less money. They even folded up all the moving blankets! I was delighted!

Positives - I got an early appointment slot when other companies couldn't, the movers were polite…read moreand did arrive ~15 minutes after calling to correct the address Negatives - Appointment window changed online with no notice; late arrival due to wrong address - Poor communication from office/management; repeated calls required - Crew appeared unprepared to handle the treadmill despite it being disclosed upfront - Significant wasted time waiting for guidance/additional help; unclear billing expectations - Manager canceled the job mid-move after items were already loaded/unloaded - Furniture left disassembled (bunk bed), screws missing, items left in different locations - Felt rushed during booking (pressure to pay deposit quickly) I booked College Hunks in Orland Park because they had the earliest available slot and I wanted to get the move done early. I called earlier in the day on Friday, compared quotes with a few companies, and clearly explained the job: moving one bunk bed, one dresser, and one treadmill a little under 20 miles from a townhome to a home. My appointment window was originally Saturday 8:30-9:30 AM. At 9:15, no one had arrived, and when I checked the booking link the window had changed to 9:30-10:30 without any communication. I called immediately, and at 9:21 one of the movers called to say they had gone to the wrong address and would be there in 15 minutes. They did arrive about 15 minutes later, and the job "start time" ended up being about 9:45 (which was reflected on the reservation tracker). Right away, the movers were concerned about the treadmill. I called the office to figure out how they planned to handle it and was told a manager would call me. No manager called, and instead a third person was sent out--which was fine--but I did not want to be charged for the ~35 minutes the crew was sitting and waiting for help. I called again and was told I'd be billed appropriately at delivery and that a manager would call "when they had a chance." At 10:35, 50 minutes into the start of the job, I received a call from one of the movers informing me that they were halfway complete and going to exceed the quoted time. He was unable to tell me how long that would take, and told me I would need to wait for a call from management to provide a new quote. Eventually a manager (Tim) called and said they couldn't take apart the treadmill because of wiring concerns, even though the crew had already started. When I asked what my options were, he suggested I pay another company to disassemble it and then pay College Hunks to come back, which made no sense. By this point, they had been on site for over an hour and I was told they had barely done anything--which wasn't true, because they had fully disassembled the bunk bed (see photos) Tim then canceled the entire job while items were still on the truck, and the crew unloaded everything into the garage, not where the items originally were. Screws were missing, furniture was left partially removed from the home. Tim refused to take my calls afterward, and the corporate line was not helpful beyond saying a manager would eventually get back to me. While I was refunded the fee, that doesn't fix the disruption and the mess left behind. The movers themselves were polite, but the overall professionalism, communication, and job assessment were extremely poor. I also felt rushed during booking--they told me I had only five minutes to use the link to pay the $50 deposit, which should have been a red flag. Based on my experience, I would not recommend this company. If you use them, expect major delays, unclear/changed time windows, and the possibility they may not complete the job even after disassembling your furniture.

Great company to work with! We've used Herder Movers a few…read moretimes. Highly recommend them!

I don't think I have strong enough words to explain how well my move went, and all thanks to Herder…read moreBrothers. The crew that was sent was on time, professional, and QUICK! They moved everything we asked, nothing was damaged, and we were charged less than our estimate. I am so happy that I just recommended them to a friend of my mother's today! Thanks, guys - you took the pressure off of this move and made it so easy!

This young man was professional, courteous and quick. They were on time and communicated prior too…read morewithout being intrusive. I felt safe and was totally satisfied with their service. Awesome service. I highly recommend.

Erick and his crew was very timely, professional and offered good pricing value.read more

Very reasonable company.Easy to schedule. Fast and efficient service. Highly recommended…read more Used twice already

I highly recommend this moving company. They are very professional, knowledgeable and pack…read moreappropriately. No over or under packing. They don't over charge and price fairly. I would hire them again if I need to move!!!