Maintenance is amazing. They're very attentive, detail oriented - very cordial and respectful. I…read morefeel very comfortable when maintenance comes around and assist me with my needs. Thank you for having a great team.

My husband and I lived at Aspire Rialto (formerly Rialto Breeze) for over seven years…read more Let me start with the good - the neighborhood is relatively calm and within walking distance of a few grocery stores. This was super convenient! Just a short drive away is the renaissance shopping area which is also really nice. I think most people keep to themselves but I would say everyone is generally pretty friendly. I liked the pet stations that were around the property. Unfortunately, we were forced to look for another place to live due to an unprovoked homophobic attack by our downstairs neighbor. Police were called and she was arrested, but what followed was almost worse than the incident itself. The property management refused to do anything! We sent over the arrest record, video of the arrest, photos where she egged our apartment and nothing was done. The conduct of the tenant in the apartment below us was clearly in violation of the lease (unless Aspire is okay with homophobia?) but nothing was done. They didn't even have the decency to clean the egg off the side of our building as requested. I sent several emails and phone calls asking to escalate the situation to someone higher than the property manager as it seemed she was unwilling to do anything but after that, it was just silence. I realize the above scenario is incredibly specific, but if something like that went unaddressed, I wonder how many other complaints are falling on deaf ears. If not for the above, I think we might have stayed longer despite the high cost of living there. Not just in rent, but the absurd cost to do laundry and hope the dryer you put money into decides to work that day. The cost of utilities exploded in recent years without any explanation. The grounds used to be clean and well maintained, but in recent months was looking pretty bad with kids' toys and bikes strewn across the property. Hopefully they have gotten that under control but it seems unlikely. The worst part in our last months of living there was the lack of communication. Years ago if any major work or inspection was happening, we would get notified way in advance. Before we moved, we were getting notifications on our door less than 24 hours before the noted time. Good luck trying to talk to anyone! The office has posted hours but more likely than not, you'll see a closed sign. I think the neighborhood is great, but there are a lot of other options in the area and I recommend looking around before settling on Aspire. I really loved living here before the property management switch. I'm not sure I would recommend it now.

I wanted to wait a couple of months of living here before writing my review. I love it! Annie from…read morethe beginning has answered any questions and has helped make our move in easy. The complex is clean and quiet and everything is near by.

First and foremost I Would like to thank Annie, for being friendly and professional ,as well as…read moreKari. From the moment I applied it was all good feels thanks to these great ladies. I have moved many times in my adult life, But this move was by far the BEST move experience I have had.ANNIE IS JUST INCREDIBLY GREAT AT WHAT SHE DOES !!! Thanks to her we have found a great place to call HOME BTW the welcome gift basket is just a beautiful gesture. Thank you for allowing my family to stay at SBLAH! May God bless you and your families

Overall Experience: I've lived here for 10 years and have…read moreseen both the highs and lows of this place. Despite changes over the years, it's remained a comfortable home. The current manager is absolutely amazing.always willing to help and very responsive. Luis, the head of maintenance, is fantastic and dependable. He's quick to respond when anything breaks, and you can often see him riding around in his golf cart keeping things in order. Pros: Long-term, reliable management and maintenance staff Ongoing renovations and upgrades Remodeled units are attractive with dark wood features and glitter countertops Strong sense of familiarity and community over time Cons: Stray cats around the property Parking can be limited or difficult at times Some units still need updating (currently in progress) Management: Exceptional. Kristi, the manager, is helpful, communicative, and always ready to assist. Maintenance, especially Luis, is fast, friendly, and reliable. Amenities: There are shared laundry rooms available on-site, and some apartments have in-unit washer and dryer hookups. Safety: Security cameras are installed throughout the property, which helps residents feel safer and adds peace of mind. Noise Level: During summer days, kids often play in the courtyard, but they're usually inside by a decent hour. Some apartments have small get-togethers, but the noise rarely gets out of hand. If it does, you can just knock and kindly ask if they can bring the party inside.most of the time, they're just having fun and lose track of time. Everyone here is really chill and respectful. Would You Recommend It? Yes. If you're looking for a place with a strong management team, a laid-back community, and the promise of continued improvements, this is a solid option.

They make it seem like they work with credit when they don't. Made me waste my time going back and…read moreforth, filling out an app, my gas, and money applying. They didn't even have the courtesy to tell me, I had to call them twice. Another shii-tee rental company, don't waste your time or money. Things that are so valuable these days. Go to people who are going to be upfront with you and are professional.

My wife and I stopped my this Monday to look for a new rental for the next 12 months. What pulled…read moreus to this property we're the Yelp reviews, the stars seemed too good to be true particularly because neighboring properties are terrible. The policy wrapped around dog owners not picking up after themselves is no joke, when we arrived to the property a pit bull was running around and the property team sniped the doggy poo poo. This wasn't just one employee, it was several who were passionate about enforcing their policy, and ensuring standards are met for the quality of life of the other residents. Well Done! Tiffany was fantastic and incredibly attentive to our needs, we had our Siberian Husky with us and he was not loving that Redland heat, Tiffany gave our pooch Max a cup of water and made his day. Sadly, we did not move into this property, we took a property in Big Bear due to my wife's health this was our number one choice, had we not taken Big Bear we would have been happy residents at Rosewood. We both highly recommend stopping by and having a chat with the team here!

Jonathan and Kareena in the office are sweet and helpful. Very communicative and efficient as well!read more

At a two star review, Yelp mentions, "Oh no! What could improve?," I would like to say more…read moreunderstanding with potential tenants. I called Friday and spoke to Brian, very knowledgeable, offered to send me information online. Received the pdf via email, seemed cool. Decent size and other features we were looking for. I drove by on Sunday and was able to get into the complex. I drove around and it looked clean from the outside, (driving through the parking lot) and it was quiet. I emailed Brian again to see if I could take a tour. He told me they had availability from 8-4 and they'd be closing at 12 on Wednesday and be off Thursday and Friday for thanksgiving. My bf and I were thinking about applying to another spot, but I told him let's take a look here albeit smaller, lower in price and it includes the W/D. I took time off work, using 2 hours of my VAC time and found myself running a little late. I called at the 3:50 and told him that I was running late that I'd be there around 3:56 that I just want to take a look at the room don't even need a super detailed tour. He said if I got there in the next 5 minutes I could be there, but he said they have a hard closing of 4 pm for the showroom. I explained that I'd be there before 4 and that I used vacation time and there was more traffic than expected and I would hope they have more flexibility and understanding for potential tenants. I asked if there was anyone else I could speak to, but he said he would be the person to speak to since they are privately owned. I'm just bummed out, used my vacation time, and just hoped for some flexibility. They should include their office hours and then showroom hours on their email signature and other information that shows their hours.

ITS not worth it! Move to Rancho or somewhere nicer for what they charge. The gym sucks, the…read moreequipment is BROKEN, all the dumpsters are always full. Homeless people are always in the property. The gate is always BROKEN. Tons for wild cats running around. People don't clean up after their dogs. ALOT of WEED SMOKERS. The front office is rude and entitled. The place is a money pit. I would not recommend it to worst enemy.

We see Gabriel was a very good experience with the maintenance. Seems like learning through Mike's…read moredoing their job and his duties. Maybe he needs more learning to improve it. He is friendly and respectful the person. Thank you, Elonda and Robert Scott

I came from a place that did not have an in-unit washer and dryer, so having a washer and dryer was…read morea true blessing. It was actually what drew my family in. A concern that I had was the stairs' railings that were wide. Also, the top of the stairs to the bottom had a railing short enough for a determined child to jump from. I worried that my children would fall and get seriously hurt. We had to buy a board to place over the gaps, as my toddler liked to dangle her legs through them. The last night we spent there, our toddler actually sat by the railing and dangled her legs through. It actually reinforced to us how important that board had been. Not anyone's fault but ours though. We didn't anticipate that this would be a problem. My major issue with this place was an infestation we had, and how the staff handled it. From implying that we were not being sanitary, and providing a treatment that was not helpful especially because we had to leave our house for 3+ hours for the treatment to penetrate, and even then, the issue was not resolved. Another issue is the trash spot being on the same line as the homes. The trash was basically your next door neighbor. Additionally, the trash area doesn't seem big enough to accommodate the residents' trash. Most times, the place would be overflowing with trash. This just created a breeding ground for bugs- which there are. The problem with certain bugs is that they are resilient, and you would essentially need to break down the floor boards to get rid of them. So, back to my point: no amount of treatment will work if they don't get to the source. It will be a costly venture for sure. My tip: when you get there, don't get too excited, and once you see even one bug, call them and tell them! Keep a record of your conversations. If you let enough time pass by, you will see more, and by then, you've lived there long enough that they will flip it on you and say you caused the issue. No amount of paint overs will solve this. My family and I could have enjoyed this place really. But the bug issues made it hard to continue to live in.

I Moved in February of this past year and all I can say it's a great place to be. Myriam was my…read moreleasing agent. She is amazing from start to finish and anywhere in between. Always was right to respond when I had a question form before the tour, during the tour, application process the works. all the way to move in day. Very easy to move in. If something happens they are there to fix the problems. If you have a chance to move it do it.

Myriam was absolutely amazing from tour to move in! Very transparent and informative! Very easy to…read moreget ahold of and she always gave me updates. Move in day was quick and easy. Thank you Myriam and Solamonte team!

Jennifer and Lydia are always amazing , every time I walk into the office they have a positive…read moreattitude and they welcome me with smiles. The place itself to live is awesome , I feel super close to everything , only an hour away from the mountains and the beach and super close to good eats at Victoria Gardens . 10/10 place to live !!

Levante is a gated apartment complex community. With one car garage , pool and gym . It's a…read morebeautiful community, exterior landscape looks well maintained . Here for a friend's birthday party, unfortunately as guests there is no intercom or button to contact the residents. My friend was at the pool and met me at the gate door by the manager's office.

Shout out to Sam - she is the best!! I've had the pleasure of encountering one of the most…read moreexceptional maintenance staff, and I would like to extend my sincerest appreciation to her for her outstanding customer service! She consistently exhibits a positive demeanor, impeccable politeness, professionalism, friendliness, and genuine concern for tenants while also demonstrating attentiveness and extensive knowledge; she is truly an exemplary individual. I have immense respect for individuals like her, as they exemplify perseverance and dedication, setting them apart. She is undoubtedly deserving of recognition or promotion. It is rare to encounter individuals who genuinely care, and Sam consistently exceeds expectations. Sam, I would like to express my heartfelt gratitude for the exceptional service; you truly deserve a glowing review. God bless! Jocelyn & Alvin O-102

I lived here for appx 1 year with my husband and 4 kids. Everyone in the leasing office was amazing…read moreto us. Very professional, friendly and they assisted us in a timely manner. Christine, Brittani, Aaryn and Jeanine were great. Also Ralph but I don't think he's there any longer. The entire maintenance crew was also great. Mike, sam, and another SUPER kind gentleman but I seemed to have forgotten how to spell his name but I left him a review on another site. It started with a D so if you guys could remind me that would be great! So I can properly recognize him on here. The property is VERY well kept, and beautifully maintained. Pool has always been clean, same for the gym. I only have a few downsides (notice I didn't remove any stars for them) I know they do TRY. (Maybe corporate can work on the parking one). First is parking- please note your vehicle will have to fit in the tandem spot. (There are various sizes, some are long enough to fit a semi while others would only fit a smart car) I know it may seem like an obvious fact but some people actually get away with it if their neighbors seem fine with it. However, one of my neighbors did NOT. I have 4 kids in car seats and when we moved in, we had a smaller vehicle but we knew we were going to get a larger one. We got an SUV & Our parking spot was all the way to the back of the alley, so it was pretty "out of the way". But we still got complaints (pretty sure from the same person) that it stuck out of the given space. We tried parking it in our garage, but because we would be unable to open the doors and load all the kids in, it wasn't really an option. We ended up having to park in the visitor parking. Which was also unfavorable since we had to carry/ walk with our 4 small kids across the parking lot and up to our unit. So please be mindful of that. Second- while this specific area of Rancho is beautiful and overall "safe", PLEASE remember to lock your cars. I can admit I have left my guard down a few times and I didn't double check that the cars were locked so my car got broken into and my mother's bag was stolen. The vehicle was parked in our tandem spot. We did file a police report and the leasing office DID do their best to resolve any issues we had (they replaced my apartment keys and changed the lock on my unit.) so again I really couldn't dock them for that. I'm only sharing these things with you as reminders. I don't want these things to deter you from considering Carmel as a place to live because we did enjoy living there and we were very sad that we left. Overall, the highlights are the staff and the appearance of the apartment complex as a whole. Thank you Carmel for a great year with you!

Isabel is amazing and very helpful she does her best to accommodate us and was very professional…read moreand very nice she made our apartment search so much easier