THIEF AND SCAM ARTIST!…read more I paid Jarvis $5K to replace an old failing exterior condenser. After a year of excuses and no installation, I was forced to get one with a different vendor. After another year of excuses, I am still owed $2100. It turns out I am his third (at least) victim of this scam. DO NOT DO BUSINESS WITH THIS MAN! https://www.bbb.org/us/ga/atlanta/profile/air-conditioning-contractor/j-cooling-llc-0443-28124227 https://ecorp.sos.ga.gov/BusinessSearch/DownloadFile?filingNo=27987698

I've been using them for a few years now. Always great communication and good work at a fair price.read more

Best HVAC experience we've had in 30 years…read more Our upstairs unit stopped cooling and we called another local HVAC company out to look at it. Took their tech just 10 minutes to tell us we were low on freon due to a bad coil and we were looking at $3500 to replace. Guy never used a leak detector he just knew the leak was in the coil. I wanted a 2nd opinion before spending that kind of money so I called J&R based on their 5 star Yelp rating and the things people were saying in their reviews. Joe showed up, immediately took the unit apart, and spent over an hour using a leak detector to try to locate the coolant leak. Couldn't find a leak. He ended up leaving the system pressurized with nitrogen over a weekend only to come back on Monday and find no pressure loss. No leak - no bad coil. The issue was the other guys (who've serviced our units for 2 yrs) had left the valve caps loose on the exterior unit. Joe's diligence and honesty saved us a lot of money and earned him a customer for life. Its really rare nowadays to find someone with this kind of ethics. Joe's a likeable guy, explains what he's doing and why, and isn't out there trying to run up the tab on the repair. You sometimes hear companies saying they'll treat you like family. Joe never said that and its not on their website or their marketing material but that's definitely how I felt I was treated - like family.

100/10.... Joe & Robin were great! I explained my AC issue and Robin got me booked right away. Joe…read morecame within a few hours and treated me like I was his niece. He explained everything to me and even gave me tips on how to avoid future problems. Great customer service, amazing pricing, and EXCELLENT work.

I am very happy with the new HVAC system from Ferguson Heating and Air. The salesman, Chuck, has…read moremany years of experience installing HVAC systems himself. He was great about explaining all of the options and giving me enough information to do a cost benefit analysis on various systems. He went over the payback period on different sizes of systems, heat pump vs. traditional heating and air systems, and whether to replace the upstairs unit at the same time as the downstairs unit. He answered all of my questions and did not try to up-sell me. He told me everything I needed to know to make an informed decision. Thank you!

I recently set up a yearly maintenance contract with Ferguson Heating and Air. The service tech was…read moreon time and efficient. In my case, they didn't have a filter for the size required for my HVAC system, but agreed to order it (no extra charge).

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Replaced existing 28 year old 3 ton GE unit without checking size of the house. Normally they do a…read morebasic block calculation or a more detailed calculation to determine the size of compressor needed for the size of your house. Sounds pretty basic right? Not to these folks! In the process of installing they caused a major leak (drain stopped before pan) in my ceiling. Now I am stuck with an underpowered unit that is not able to cool my house. Instead of a 3 ton unit they needed to install a 4 ton unit, and refuse to change it. So word of caution to anyone using their services. Make them calculate the size of the house first.

Please reconsider if you are looking at this company. I had an horrific experience with them that…read moreis too long to even try to explain, and it went on for about 3 months, with numerous visits. The long and short of it is that they sent out two clearly incompetent people, who fixed everything but what was needed on my washing machine, including taking out the better motor I had for a better machine than the one I ended up with. Everything they did was wrong, and cost me my machine. They reimbursed me for what I'd spent after all the hell, but they came and took their parts out of my machine, and their reimbursement was just enough to buy a much more cheaply made machine - not one the quality of my original. My old one was toast! Then about 2 months later, the new one did exactly the same thing I called Lanny Adams for and as it turned out according to the new company I called, there was lent somewhere down the line that had Lanny Adams known what they were doing, they would have fixed the old machine the first time. Plus the office workers are all nice, but they defer to the owner on everything, and he micro-managers grown people like their are children, and talks to you like he's reprimanding you like a crusty old grandfather -- while being dead wrong! Amazing. They might have been good at one time, but I've never experienced such an unnecessary nightmare. In addition to all the times I had to be home for the service calls, they would still only give a time range of about 4 hours, and not a definite time. It is all about them, and they pretend to be about you. Bad, bad news and not worth the headache. If you want to gamble that you'll get a horror show, they Lanny Adams!

Great experience getting help from Antonio on a leaking faucet…read more 1. Professional, friendly and punctual. 2. Quick and accurate diagnosis of the issue. I thought it was going to be a bigger problem but he found the issue and we avoided having to take the whole cabinet off. 3. Provided a very reasonable quote for the work and everything was done within an hour. Really happy with his work and I would definitely work with Devon Construction again.

Very knowledgeable, quick and great service. I definitely would recommend. I had a job that…read morerequired immediate attention not only was his response very quick. He was also able to resolve the situation the next morning.

I had a great experience with Blow Heating & Air! Derek came through for me on very short notice…read morewhen I needed service urgently. He was professional, knowledgeable, and took the time to explain everything clearly. The pricing was very fair, especially considering it was a last-minute call. It's hard to find honest, reliable service these days, and Derek exceeded my expectations. I highly recommend Blow Heating & Air to anyone looking for quality HVAC service at a great price. Thank you again, Derek!

Professional, Affordable, Prompt My electricity bill was…read more4 times its normal value. The utility company says the HVAC was running constantly. As a Disabled Veteran, living on a fixed income, I had four (4) bids for repair and replacement of my HVAC. BLOW evaluated the system and sourced an updated and more efficient system. I put a deposit down and was informed that they are available for installation on the following business day. They arrived at 9:30 am and finished installation by noon. They evaluated the output temperature of each vent throughout the house. The flow was balanced, and the comfort level is better than it had ever been since 2008 when I bought the house. I had a large HVAC company complete yearly system maintenance that had NEVER balanced the system NOR. Inform me on how cleaning the coils could boost the lifespan and performance of the system. They spent a lot of time selling the idea for an upgrade to a dual zone system. Their estimates were DOUBLE what BLOW charged. I want to name the company, but I don't believe that this is the right platform. I would tell ALL of my friends and family to choose BLOW Heating and Air whenever HVAC maintenance is needed.