They did help me out and were willing to work with me, which I appreciated. However, I did feel like I was upsold on certain things, which was a downside. What really concerns me is what happened after I drove the car off the lot. The check engine light came on shortly after, showing a bad O2 sensor. When I got home and took a closer look, I noticed the car had O2 sensor spacers installed. That raised a red flag because those are often used to hide issues with failing catalytic converters. This was never disclosed to me during the purchase, and catalytic converter repairs are not cheap. I feel like that's something that should have been clearly communicated upfront so I could make a fully informed decision. Oh and the A/C didn't work . -_- read more

I had a very disappointing experience with Quality 1 Auto. Before making a purchase, I specifically asked about the condition of the vehicle and how long it had been sitting on the lot, and I was given information that turned out to be misleading. Thankfully, I decided to take the car to an independent mechanic before finalizing anything. The inspection came back with an estimated $4,700 in needed repairs, issues that absolutely should have been disclosed upfront. I would strongly recommend getting a second opinion before trusting anything this dealer tells you. read more

Definitely recommended! Leo provided the best customer service and was quick to answer our questions and address any concerns we had. We came in unannounced on Friday to check out one of the cars that was listed on their website. Leo was able to quickly get the car unlocked for us to take an initial look at it, but the battery was dead (common for cars sitting on lots or haven't been started in a while), so we set up to visit again on Monday for a test drive. When we came back on Monday, they informed us that they replaced the car battery as well and just needed a driver's license to go for a test drive. We inspected everything and left a comment about the passenger side mirror only being adjustable left/right, and not up/down. They ensured us that they'll have a mechanic take a look and fix it, so we discussed the price and agreed on the payment terms (down payment, financing, etc). I came back the next day and confirmed that the side mirror was fixed. As we started the paper work, they also washed the car for us! Leo was super thorough in explaining where each fee came from (DMV registration, sales tax, price of the car, etc), as well as all the paperwork associated with the car itself (title status, carfax report, details about open recalls). He was also incredibly patient with answering any questions I had about financing (confirmed there was no pre-payment penalty, the loan duration/monthly payment terms). Incredibly happy with my experience and the car we purchased. :) There's also a 30-day / 1K miles dealer's warranty for if anything comes up. read more

excellent service !!! professional support... highly recommend if you want fast and reliable service ...one o one customer service ! (we have only two days with our car so far amazingly good) read more

At first everything was fine I had 30 days warranty I was told by Gonzalo to come back to the dealer .! After using 4 thousand miles for a free oil change .! My engine light has been on since I bought the car don't go here I wouldn't even recommend to the people with needs .!! Of a car .!! Worst costumer services ever .!!!! And Gonzalo u suck .! read more

Quality 1 Auto - Used Car Dealers Near Me - Anaheim, California

I was in the market for a particular car that this lot had. Customer service was great, the cars look clean and ran clean on the test drive. I knew I was taking a chance with an older model car. I bought the car with intentions to take it to my Machanic. I did and long story short, it did need some work done, which was to be expected knowing it was a higher mileage car/2014 Toyota. Overall, my machanic said I bought a good used car, it was just deferred in maintenance. I'll take that. my car received the proper TLC and the car runs fine. I just suggest to either know about cars or bring your Machanic with you when you buy from this lot. Overall, I was satisfied. read more

Very nice place! Helped me on every step to be able to get my new car. Nice staff too :) i recommend business if you are looking for somewhere to get a new car from. read more

Absolutely amazing service. Leo and Gonzalo were absolutely helpful and helping me find the best deal. 10/10 customer service

I had a surprising experience dealing with Gonzalo and his staff. He took care of everything that I needed without even committing to buy. I find that good customer relations is hard to find. I totally found great service and communication with the entire purchase. I asked him to remove a partial wrap on a vehicle that I was interested in. I got a phone call the next day and it was Gonzalo. He made it happen. The car was detailed and wrap removed. I asked for a extra key and to fix the modified exhaust. The car was delivered exactly the way I wanted. Thank you so much. I also had a issue after the purchase and once again, without hesitation Gonzalo said to bring in my car to take care of it. I was able to fix the problem on my own, however he was willing to do whatever it takes to make it correct. I will refer my friends and whoever needs a great used car experience. Thanks again, Marc read more

Quality 1 Auto - My brother and I (Marc) day of delivery - Used Car Dealers Near Me - Anaheim, California

What an awful experience!!! Not only Gonzalo rude but he will try to get money out of you for sure . Drive the car well alone as well because my car started having problems after driving it for a week brakes are almost done . Go somewhere else if you can read more

My vehicle was crashed and considered a total loss and I hate shopping for used vehicles because I'm always worried to buy from the wrong person. But our experience here has been wonderful! They are very prompt to answer any and all questions and will help you out with whatever they are able to. Great prices and great customer service! read more

I live in Valencia so driving all the way out here tells you something. I have never been so happy with a purchase from a dealership specially a used car dealership. This is my 5th car buying or leasing since I started driving. Leo was excellent very nice and great customer service. I love my 2013 Honda Accord 6-6 coupe. Thanks guys! read more

Quality 1 Auto - 6-6 accord coupe - Used Car Dealers Near Me - Anaheim, California

I can't recommend this place enough! I was in desperate need of a car due to mine breaking down two weeks ago and Leo and Gonzalo went above and beyond to make this happen for me yesterday and were so kind to me and my brother and so patient. This is how every dealership should be! I am so happy with my purchase and will come back again soon for my little brothers gfs first car, and will recommend this place before any other!. Thank u so much the both of u. I will be back very soon read more

Quality 1 Auto - 2010 Toyota Corolla S - Used Car Dealers Near Me - Anaheim, California

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Definitely one of the best used car dealers I've been to. Very helpful in finding the right car for you, with the best financing, without any pushy sales tactics. Leo is amazing, just go ask for him. read more

Trash cars, got a 2015 dodge charger within weeks started to overheat. Took it back to Leo and he drove it said " it was normal to overheat and go back to normal". NO CAR HAS TO GO PAST THE MIDDLE MARK, that's NOT normal. Within 1 1/2 months I had to replace my radiator because of high temps the cooling system fails. Replaced the oil cooler because of overheating temps as well. But by then my warranty had expired so I was screwed, should've called a lawyer within the first couple of weeks. Save yourself and take your business elsewhere read more

My car runs so smooth I really like the place to buy a car good customer service good attention to the customers

Everyone here was nice and very helpful! They helped us get the lowest deal! Very pleased with them !

My sister and I came in today to browse around for the vehicles they had. Leo was such a huge help and very patient with us while we took our time to find the cars for us. It was such a smooth and easy process we both left with a car! We will definitely be recommending them in the future! Thank you Leo and staff!(: read more

Low mileage and super clean. When I say low I mean extremely low and the car pretty much looked brand new. Leo helped me out and gave me the low monthly payment , that I wanted. He was super helpful and nice as well. I picked what I wanted and got what I wanted. My credit wasn't all that and I had a repo , a couple of years ago , like I said he worked with me and still did me good. read more

Quality 1 Auto - 2014 Kia Optima - Used Car Dealers Near Me - Anaheim, California

Great customer service, I tried with different dealerships before and definitely this my best experience buying a car they have very good inventory great prices and very easy financing even if you don't have excellent credit. read more

This is a very good dealership the man doesn't sell junk and he is very upfront with what he sells. They take care of you here this is a 5 star dealership he will work with you to get you in a car. read more

We will never go anywhere else when buying a used car. The guys here were kind and answered my dozens of questions to get my husband and I into the right mini van for our growing family. They are honest and kind which isn't something you find in this industry. read more

I bought a 2012 GMC Acadia...Leo was amazing on the sales process. .. but the car they sold me that I paid cash for has been nothing but problems...within weeks of buying it Leo replaced the window switch on passenger side and fixed the passenger seat that wouldn't move...tried to fix the air conditioner..and even gave me a loaner while they worked on it but in the 8 months I have had it..I have replaced the transmission..the water pump..the radiator..the thermomostat...the car battery..the alternator...the driver side window switch..all 4 tires. The passenger seat controller..and had to repair the entire air conditioning system.ALL OUT OF POCKET COST. .it had been a nightmare..totally was sold a lemon.. we also financed a 2nd vehicle from here at same time which has also had to have several repairs out of pocket of course.. I won't be buying here again... read more

I was in dire need of a car. Leo was able to get me approved with my bad credit, and a recent repo. Thank you Leo! I will definitely be recommending you to everyone I know. read more

I have horrible credit and did not think I would be able to get the car I wanted. Gonzalo and Leo both helped me out and I was able to get the car I wanted with a low down payment and fair monthly payments! Thank you quality 1 Auto!!! read more

Gonzalo did an outstanding job on getting me the right monthly payments and getting what I asked for. Glad I came here to get a car. Best auto dealer on Anaheim BLVB. read more

Quality 1 Auto - Used Car Dealers Near Me - Anaheim, California

Came today to pick up 2013 Chrysler 300S and I had the best experience, thanks to Leo. I appreciate there work.

Gonzalo really helped us out in getting the car we wanted . And helped us with a great deal and really listened to what we wanted and gave us a really nice car ! Definitely would recommend him !!!! read more

Excellent service Friendly low monthly payments even if you have bad credit they do the best to help you get the car of your dreams totally recommended read more

The customer service was outstanding, dealt with Gonzalo and Leo-both were very professional and efficient while I was car shopping. Car shopping is always so hectic and time consuming, not this time! They approved me in no time and was in and out of the dealer with my new truck! Definitely recommend this dealership to anyone. read more

I just purchased a vehicle from the Anaheim Blvd location. Leo was exceptional! A few days after driving the car off of the lot I began having some electrical problems with it. I called Leo and told him about it he took care of everything. He had the car picked up and it took a few days but he fixed all the problems. I was very impressed and I can honestly say that I have never been treated this well while buying a new or used car anywhere! Every time I called to check in Leo answered the phone and had a progress report for me. The car was ready exactly when he said it would be ready! Thank you Leo and quality one auto. The next time I need a vehicle this will be the first place I check!! read more

Quality 1 auto got me into the car I wanted easy even with bad credit thank you Gonzalo !!!!

I got a vehicle from here about three months ago. The vehicle runs good but I have electronic problem and one of my window don't open. I told them about it and they told me its not covered under my warranty so they can't do anything about it. They have poor customer service. We had a problem with paper work and he got mad and told me to bring the car back and we can cancel the deal. He was not professional at all got into several agreement with over the paper work.. I like the vehicle but I didn't like there service. I will never buy a car from them again and I suggest u don't unless u want to deal with head ache read more

I bought my honda civic here , very nice . Make sure you ask for leo , he is a great guy !!! No worries about credit and stuff , you'll be surprised by how Leo works with you . Very cool little place to buy a car , nice selection and warranty . read more

Ask for Leo! Truly helpful and knowledgeable with cars. Will assist in finding exactly what you are looking for...

Highly recommended, the staff is very friendly and helpful. They were willing to negotiate a reasonable price and financing for me. I will definitely will be going back for my future car needs. read more

Recently bought a used car at Quality 1 Auto, Leo and Gonzalo was great in helping me get financed even with an existing car loan I already have. The cars on the lot are all in good condition and shape. They quality check their cars before putting it on the lot for sale. Best thing ever with Quality 1 Auto is their fast service. I had a problem with the a/c going out on my car and within hours, they have it fix. If they promised to fixed something on your car, they are good with that promised. I've never experienced a better service on a used car lot before, but Quality 1 auto is the place if you are looking for good quality cars and customer service. Hope my review helps you find your car at Quality 1 auto. read more

excellent service very good cars are very friendly I have bad credit and they helped me very fast without any problem

I bought a car with quality 1 auto about a year ago, I found the dealers very nice and professional, but when i bought my altima from them, I found out the car was dramatically over priced, had a starting problem and the car had a bad shaking problem while idling. The hazard lights never worked. The car ran perfectly for the first three weeks before these problems started. I've taken the car to a machanic many time to solve the starting and shaking problem and we can't figure out the problem. If I were you, I would test drive and check everything before making a deal on a car or truck because that's the mistake I did read more

I Just bought my car like two weeks ago, the sales agent Leo was very kind and very professional, my credit is very good so i didnt think i was getting a car that day but Leo he suprised me with a 2010 DODGE CHARGER with 22inch rims he approve me with the lowest down payment and lowest monthly payments, he even extended my car warranty im really thankful he made it possible, Thanks to God i Found Leo. I truly recommend who ever is looking for a car, ask For Leo 714-408-1132 Im seriuos Leo Will make it possible for you to take a car home :) read more