My mom and I recently purchased a car and had an excellent experience thanks to Mark. From the moment I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. What we appreciated most was that Mark was honest, patient, and never made me feel pressured. Buying a car can be stressful, but he made it easy and enjoyable. His knowledge, great customer service, and dedication to helping customers truly set him apart. Thank you, Mark & David for making this such a smooth and positive car-buying experience. I highly recommend working with them if you're looking for a vehicle! read more

I understand that I purchased a used vehicle, and I knew it wouldn't be perfect. However, I've had this Acura for less than two months, and I've already experienced multiple issues. That's extremely disappointing, especially after spending my hard-earned money. When I called to discuss my concerns, I felt rushed off the phone and was told someone would call me back. That never happened. The service department was not helpful at all--I felt like the only concern was getting my money and sending me on my way rather than addressing the problems with my vehicle. If you're considering buying a car here, please do yourself a favor: start the car yourself, test drive it thoroughly, inspect everything, and don't feel pressured to make a purchase. The sales team seems focused on making the sale, but once you've signed the paperwork, getting help becomes much harder. Now I'm stuck with a car that's giving me problems after less than two months, and I still don't have a resolution. I expected much better customer service and support after the sale. read more

I Absolutely recommend this business. We traveled from Moreno Valley to Fullerton to get a 2013 Chevy Silverado 1500, it's worth the drive to do business with such Professionals. The experience was Great, Rigo kept clear communication with myself and my Son, he's Very Knowledgeable, Pleasant to work with, and Very Friendly. Rigo is Very Helpful and made the entire experience Pleasant and completely Stress Free. We are Grateful for the way the Team pulled together to make this happen in such a timely manner, and we are looking forward to returning soon to purchase another Quality Vehicle at a Great Price. Working with Rigo, felt like I was working with Family. From beginning to end, Rigo left no questions unanswered and treated the Vehicle like it was his own, he's obviously passionate about what he does and takes Pride in his work, it's easy to see. Thank You Rigo, we look forward to seeing you soon. Very Respectfully, Reyes, Robert read more

I'm in the market a new used car looking to buy within the next week or so, I've been on the hunt I like Toyotas and I am a big fan of the C-HR. I was super excited when I found this car, but calling the dealership took any joy out of the entire experience. I found a 2019 Toyota C-HR listed around $15.5k on Carfax and tracked it down to this dealership. I called in to ask a few basic questions before making the trip. From the start, the tone was off. I was told they were "very busy," which I understood and even offered to call back, but was told to continue anyway. I spoke with Chris, who came across as dismissive throughout the call. During the conversation, he asked where I was located. I provided both my city and zip code, and he responded with "no, I said city," even though I had already clearly given it. It felt unnecessarily rude and set the tone for the rest of the interaction. Throughout the call, he also spoke in a way that made it feel like he was doing me a favor by allowing me to purchase the car, rather than actually helping a potential customer. When I asked for an out-the-door price (a standard question as a serious buyer), I was quoted nearly $3,500 more than the listing and told they "don't like to give out-the-door prices" because those customers don't usually buy. I was also told they prioritize customers physically in front of them. As someone ready to purchase, I'm not willing to drive in without knowing if we're even close on price. The lack of transparency, combined with the tone of the conversation, made the experience feel unprofessional and not customer-focused. To be fair, the advertised pricing itself seems competitive compared to the market. However, the communication and unwillingness to provide clear numbers upfront made me decide to look elsewhere. I'd recommend others confirm full pricing and expectations before visiting. read more

Auto Republic Fullerton - Car Dealers Near Me - Fullerton, California

Very good service by Rigo, Chris & Aaron. Bought a white 2023 Kona EV with 28k miles. Cars.com showed it as a great deal with 97% battery efficiency compared to new. Well explained. Reasonable sales process. read more

Auto Republic Fullerton - Solid people. Good to work with. Great cars. Excellent price. - Car Dealers Near Me - Fullerton, California

Chris is the GOAT! He sold me my dream car, an Acura NSX. He genuinely cares about making sure you are happy with the car before buying. Very knowledgeable and understanding He made the experience very enjoyable and he is a funny and likable guy. Thanks again Chris! read more

Auto Republic Fullerton - Dream Car, Thanks Chris! - Car Dealers Near Me - Fullerton, California

First time being called broke, boy and slow from a sales agent for asking out of door price... and of course there was a hidden low jack fee not disclosed or factored in a price, so be prepared to pay higher than advertised, STAY AWAY FOLKS read more

From the moment I arrived, everything went smoothly. The advertised price was reasonable, and there were no unnecessary dealer add-ons. The CarFax report they had posted on their website provided me with confidence about the vehicle's condition. The finance department offered various optional coverages, but there was no pressure to purchase any of them. In conclusion, Auto Republic had the car I was looking for, handled the entire process with dignity and respect, and I was thoroughly satisfied with my experience. read more

Rigo and Chris made it happen got a sweet F150 from them. They got me to my payment price and Rigo was super helpful looking up all the specs. read more

I would not do business at this dealership, Chris was a complete RUDE and unprofessional and acted as if I didn't know what I was talking about when it comes to negotiating. Instead of willing to work with me and hearing the customer he just wanted to brush me off and have me be on my way. I felt bad for the additional salesman I spoke to Rudy because he was willing to do business, but the way Chris handled our conversation when needing a manger approval I instantly rejected and would rather take my business to a dealer who's will to ACTUALLY talk numbers. read more

We purchased a 2011 F150 from here. Chris and Rigo our salesman were both great during the entire transaction. We were able to come to an agreement on price and I am very happy with how the deal worked out. Chris and Rigo were honest and fair the entire time. I would recommend buying from them and if I'm in need of another car I'll definitely look back at their inventory and see what they have. read more

All I can say is WOW! This is my second time buying a car with Chris, and he once again delivered a true 5-star experience that impressed me every step of the way. Chris has been nothing short of amazing in both of my car-buying experiences with him. He made sure I was taken care of through every part of the process -- from looking at the car, to purchasing it, and even after the sale, still checking in to make sure I was happy with everything (which I 100% am). Chris is fair, reasonable, and always keeps his word. That means so much and is a huge part of why I came back to work with him again. I truly feel like a valued customer, not just another sale. It's clear he takes great care of his customers and conducts business with the highest level of integrity -- and it does not go unnoticed. Chris, thank you for all that you do and for the hard work you put in for your customers. You are truly a great salesman, and it has been a pleasure doing business with you again. I look forward to continuing to be a lifelong Auto Republic customer thanks to you! read more

Auto Republic Fullerton - Car Dealers Near Me - Fullerton, California

Purchased Used Car -- Major Failure After 8 Months, $7,600 Repair Needed I purchased a 2019 Honda Odyssey from Auto Republic, and only 8 months later the car suddenly slipped itself into neutral while I was driving on a freeway ramp with my family inside. We were nearly hit by a semi truck. After getting safely off the ramp, I contacted Auto Republic to see if they could help. I was told the vehicle wasn't under warranty. When I asked why no warranty was offered at purchase, they told me it was "probably because we financed through Schools First." Jimmy in the service department was polite and did try to help by offering a discounted labor rate and calling around for prices. However, repairs with them are ultimately too risky to do through the dealership, and we have to take the car elsewhere. The total cost to make the vehicle safe and drivable again is $7,600 or more --less than a year after purchase. Sharing this so future buyers know what to expect and can make an informed decision. read more

Auto Republic Fullerton - Purchased Used Car -- Major Failure After 8 Months, $7,600 Repair Needed - Car Dealers Near Me - Fullerton, California

I am leaving a review because Rigo the sales agent from this dealership lacks professionalism. and no one should have to deal with this type of service when they are about to spend a large amount of money somewhere. I reached out to get pricing on a vehicle and he began with the "presence is power" and then begins to insult you stating you aren't a real buyer when you ask for pricing rather than going in. Once I requested a manager it became "Are you going to answer? well you don't answer." If you are looking to shop here, I would suggest you don't and read all reviews on both yelp and Google. Unfortunately, this dealer does not value its customers and have allowed Rigo to do this multiple times per their reviews. read more

Chris Mendoza made purchasing a new used car really easy. Very easygoing and friendly. His no nonsense professional attitude was refreshing to see at a used car dealership. He made sure that I was comfortable with the process and answered any/all questions that I had regarding the vehicle that I purchased. I would definitely recommend Auto Republic in Fullerton to anyone looking for a high quality used vehicle. Dan C. read more

We had an excellent experience purchasing our vehicle from Auto Republic. After dealing with several dealerships, it was refreshing to work with a team that was honest, professional, and genuinely focused on customer satisfaction. A special thank you to Rigo, our salesman, for making the entire process smooth and stress-free. He was knowledgeable, responsive, and transparent every step of the way. We would also like to thank Chris, the manager, who personally worked on our vehicle's tire polish and made sure everything was taken care of before delivery. That level of hands-on attention and commitment to customer satisfaction did not go unnoticed and was greatly appreciated. Thank you, Rigo and Chris, for helping us drive home with confidence and peace of mind! read more

Dealing with Auto Republic Fullerton has been completely frustrating due to their lack of honesty, transparency, and basic respect for a customer's time. Instead of providing straightforward, upfront pricing like an honest business, they rely on rigid scripts, automated runarounds, and endless game-playing. Refusing to send a simple, itemized out-the-door price breakdown in writing is a classic tactic used to hide unwanted markups and fees, wasting everyone's time. If a dealership can't be transparent and respectful from the very first interaction, they simply don't deserve your business read more

Great dealership! Definitely would recommend. Salesmen were very helpful, they have great hospitality! They gave me a great deal, I have no complaints! read more

OMG! Thank you, Chris! This is how every car salesman should be. Chris went above and beyond from the moment we walked in. Auto Republic's management was also incredibly accommodating. We told Chris exactly what we wanted, and he met us-at least halfway-every single time. Truly jaw-dropping service. While we waited, he even polished our car for that extra sparkle. He's stern and no-nonsense when it comes to getting the deal right, but once everything was locked in, he completely warmed up. Even my normally grumpy husband ended up fist-bumping him every 10 seconds. It was honestly the most endearing thing to watch. The whole experience felt serendipitous, everything aligned perfectly, and Auto Republic turned out to be an absolute godsend. Highly recommend! read more

Auto Republic Fullerton - Seamless transaction! - Car Dealers Near Me - Fullerton, California

As a first time car buyer I was really disappointed in the customer service I've received. Some SCRAWNY guy already came off rude just because I was just looking and wanted to keep my options open. I took my time to come down to fullerton from long beach to look at this car i really wanted, A toyota rav4 2018. If it drove fine i was ready to buy, he wouldn't even let me drive it just because I told him I was just looking. Don't get mad at me cause you work off of commission. In that case you should work for your money or get a job that pays you higher hourly, don't get mad cause you hate your job. How do i buy a car without even testing it first? Just cause i'm looking doesn't mean i'm not going to buy it. I was done, he was not about to disrespect me. The man that first greeted me was nice though, i appreciated him. Two stars for it being big and looks like a nice establishment and the man in the front. read more

Thank you so much to Mark for making my buying experience comfortable and easy going ! Big thanks to Juan as well ! I highly recommend getting a car from them ! read more

Been hunting for a sedan flex fuel vehicle for a few weeks. Did my research and found one at this dealer. Called the dealer to make sure the car was indeed a flex fuel car and they told me it was. Requested a day off from work just so when I arrive to the dealer the car was not a flex fuel car. Waste of a day. read more

Great customer service. Chris and Mark were both very friendly. The process from finding the car online to my purchase was quick and smooth. Chris was especially patient with me as he walked me through the entire closing process. I recommend to anyone looking for a good car at a reasonable price. read more

Chris was very instrumental in me buying this wrangler. He went above and beyond making sure that I got what I wanted. Thanks Chris, you are awesome. Also to Junior who also assisted in making it happen. keep up the good work guys. Mrs Browne read more

My fiance' and I travelled from San Diego to Fullerton last night to meet with Chris Piper who was handling our request to see a beautiful Mercedes Benz SUV. He was extremely professional, polite and thorough in explaining the process, the car and all other questions that we had. I would recommend Auto Republic and Chris to anyone. Mike Mason read more

Zero Stars. I called on a vehicle to check stock and availability. I let the salesmen James who took the call know I would come by maybe this weekend I said thank you and I ended the call. This guy calls me back and says hey you didn't give me an appointment time to come by like I need some type of appointment to purchase a vehicle. I told him I would come by when I had time and he then hung up on me. All I got to say is you wont be getting any business from me or anyone I know. I should have read the reviews of this place first. In regards to Ella's comment when I then called back was placed on hold to which James then picked up the line and hung up on me a second time that was just a fluke also right? Something seems quite off with you're response. But regardless it is what it is and I can spend my money elsewhere. read more

I had the most amazing experience buying from this dealer. Rigo and Chris went over and beyond to help and get us the best deal. 100% recommend you buy your next car here with them! Thank you Auto Republic for the straight and honest sale! read more

Awful, absolutely awful. Came in with my banks financing options, had some 19 year old show me my car of interest, almost hits into another parked car, then rambles upon how he dislikes his job. Then finally At the end of it all the numbers provided were the same numbers pulled off the website. I offered $700 below ASKING PRICE, general manager said they couldn't do it. Pathetic piece of crap establishment. To top it off I went elsewhere for the same vehicle, less mileage, better condition and trim. For $5000 less than this junkyard. Take your business elsewhere! read more

First and foremost, I wanna thank Chris and Mark for all their effort. Chris definitely went above and beyond and I'm grateful thanks! It was one of the best experiences I've had buying a vehicle and I would refer many more customers here! read more

This was my very first car purchase, and I couldn't have asked for a better experience. Chris went above and beyond to help me through the entire process. He was patient, honest, and made everything feel so easy--especially for a first-time buyer like me. Not only did he help me find the perfect car, but he also made sure it looked brand new. The car was spotless and shining! You can tell he really cares about his customers and takes pride in his work. I couldn't be happier with my purchase. If you're looking to buy a car, especially your first one, I definitely recommend going to Chris! read more

I am writing to formally file a complaint regarding one of the worst car purchasing experiences of my life, which occurred at your dealership. I was pre-approved for financing through Capital One and contacted the dealership in advance to submit my information. I informed the salesperson, Chris, that I would be traveling from another city and wanted to complete the majority of the paperwork beforehand to expedite the process upon arrival. During my phone call with Chris, I was rushed off the line before I could fully discuss my Capital One pre-approval. He told me someone else would follow up, but instead, I received an alert that my credit was submitted to a different bank--without my consent. Claudio later contacted me and scheduled a 2:00 PM appointment for the following day, stating that everything was ready for me. I arrived promptly at 2:00 PM and waited over two hours in the back lobby before I was even allowed to test drive the vehicle. While approaching the vehicle, I noticed all doors were open and later learned this was due to adhesive being sprayed on the dashboard--a fact that should have been disclosed upfront. After the test drive, Chris presented me with a financing offer from Ally Bank, not Capital One, and the interest rate and monthly payment were significantly higher. I asked why Capital One wasn't used, and Claudio, wearing an Ally Bank shirt, admitted that he never submitted my application to them. My Godmother, who is a former finance manager, expressed concerns that this was a deceptive practice likely done to secure a higher kickback from Ally. When I went to inspect the car again, I noticed the leather on the dashboard was lifting. Chris dismissed the concern until I insisted it was a dealbreaker. After going back and forth, Claudio said their shop manager would not be available until Monday to evaluate the issue. To add insult to injury, I was told the deal was only valid for that day, and Capital One would not honor it if I left--information that was clearly false, as I confirmed with Capital One directly via speakerphone in front of Chris. Eventually, we came to an agreement in the office, but when I reviewed my contract at home, the interest rate was higher than what we agreed upon. On Monday, I returned the vehicle and Chris told me they wouldn't fix the dashboard, claiming the repair would be "half decent" at best. I was already sick from the fumes of the previous adhesive they applied. Eleven days later, I received a letter stating I needed to return the vehicle. When I called, Chris said it was an error. However, I later discovered the dealership had been submitting my credit application repeatedly--*without my consent*. When I addressed the incorrect interest rate, Chris told me it was "not a big deal" and asked why I was so concerned. He then asked if I had received a repair estimate for the dashboard--again deflecting responsibility after they had already misled me. To date, I am still waiting for a follow-up call from Claudio that was promised days ago. The lack of transparency, unauthorized credit submissions, and overall disregard for ethical conduct throughout this process are unacceptable. This review reflects a deeply disappointing and unethical experience at this dealership. I hope it helps future customers make more informed decisions and encourages the business to take accountability for its actions read more

ZERO stars. This place is a scam operation run by clowns. We drove over an hour with a scheduled appointment to meet Chris--only to be told he was "too busy" to help us. Seriously? We were passed off to Junior, who clearly didn't care and knew next to nothing about the cars. We came to look at a Kia K5 that was advertised with spotless photos--except the car in person had deep scratches all over the paint and damaged interior. When we pointed it out, Junior shrugged and said, "ehh they can be buffed out." Unreal. Then came the painfully slow test drive process--it took 15 minutes just to take down my license info. Junior tried to create urgency by saying, "this car had over 50 hits on it this weekend," and "it's going to sell fast, it's the only Kia we have." But then, when we asked why it's still sitting if it's so popular, he completely contradicted himself by saying, "well, not everyone is in the market for a Kia right now." Make it make sense. Even worse, we were shown another Kia on the lot (so much for only having one), which reeked of smoke. When we asked if the previous owner was a smoker, Junior literally said, "Well, you are in California." What kind of response is that?! That same car had visible damage on the driver's door, like someone had tried to break in--and again, Junior brushed it off like it was no big deal. Complete joke. Eventually, we meet Chris--and I wish we hadn't. Cocky, arrogant, rude--one of the worst people I've ever dealt with at a dealership. We asked if there was any room to negotiate the price, and his response was, "Well, you drove an hour, so clearly it's a good deal." Excuse me? That's how you treat customers? Then he went on a bizarre ego trip, telling us about his forensic science degree, his law enforcement parents, and how he's sold over 5,000 cars. What does that have to do with selling me a car? Absolutely nothing. Just pure ego. Clearly after reading the reviews he is "well educated" as he apparently has all types of degrees yet still works as this shady "dealership" if you want to call it that. When we finally sit down inside, he leaves us sitting at a table for 20 minutes, ignoring us while other customers were clearly frustrated too. When he returns, he slaps down a paper with $25,000 OTD written in Sharpie--for a car that was listed at $19,000. When we questioned it, he rattled off nonsense about LoJack, clear coat, and other fees, saying "they've had it a while and need to make money on it." That was it. No real explanation. No willingness to work with us. And then he hits us with a "Sorry, we are too far off, have a great day." Chris is a terrible salesman--rude, condescending, full of himself, and not even remotely helpful. This place is the definition of shady. Save yourself the drive, the gas, and the headache. DO NOT waste your time or money here. read more

Chris was incredibly efficient and quick to get us in and out of the dealership faster than anticipated. He answered all our questions and even offered us a deal on a Subaru BRZ! He even went above and beyond by filling our car with a full tank of gas and having it washed. It was evident that he wasn't just focused on making a sale; he genuinely cared about our best interests. read more

Auto Republic Fullerton - Car Dealers Near Me - Fullerton, California

I had looked online at multiple cars and called around to lots of dealerships. I finally landed on a car here and had Chris schedule an appointment. The service was great and as someone who knew what I wanted and didn't want to be hustled these guys made it work. With Chris and after that his manager Daniel helping me out I secured my car and am super happy with my purchase. Highly recommend this dealership. I can call back and ask questions I have knowing they greet me with honesty and kindness every time. read more

Good selection, nice showroom, helpful staff! Just bought a car today. Chris Piper will do everything in his power to find you a good car you can afford and get you a deal, so go visit Auto Republic. Friendly yet professional. Thanks Chris! read more

Auto Republic Fullerton - 2018 Nissan Sentra - Car Dealers Near Me - Fullerton, California

One Star - Dishonest and Rude I found a car listed for $12,000 on Carfax and CarGurus, but when I went to the dealership, they tried to add a $3,000 dealership fee on top of tax and license. This is for a used car -- completely unacceptable. The staff was extremely rude, and I had to wait over two hours with only one or two employees running the entire place. They advertised the car as having no damage and a clean title, but in person it was scratched, dented, and had serious damage underneath. Photos online were totally misleading. Don't trust the listings -- this place is shady. I do not recommend buying from here read more

Had a car on hold, was already approved by my bank for the car, just was waiting to get off of work to go. On the way to them from a 1 hour drive they text me saying they sold the car I had on hold, very unprofessional. read more

My overall buying experience with Chris went smooth sailing and he made me feel taken care of. He even helped me find full coverage insurance at a great deal! I'd recommend working with him :) read more

Chris P. Helped us knock out a deal and did not disappoint. We walked away with a beautiful truck for the price we wanted. Highly recommend Chris for your next auto purchase read more

Chris Piper is one of the top 10 salesman in Orange County if you asked me!! We were extremely satisfied with our purchase of our Q70!!! If you need a car please stop by and see Chris over at Auto Republic. read more

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