They put brakes and rotors on both my cars in the last week. So extremely kind and fair pricing…read more They went above and beyond to fix an issue that was unrelated as well. I am so pleased and can't recommend them enough! I honestly feel like I should have paid more and don't think I've ever said those words leaving any mechanic shop!

Just looking at the reviews since the last time I went to Shipleys. I was considering taking it…read moreagain for some new stuff, but i will not be. Did a great job on my truck, over a year ago, when I took it in. Took forever for them to fix it without keeping me updated as to why it was taking so long. Had to go back because they cracked my coolant tank. They actually told me that it had to be their fault so there would be no charge. Well there was, had to find something to make me pay for. I dont think it would have cost me anything if it had not been for the receptionist. Their fault, their word, no charge means just that, especially when I had already spent close to $3000 already and there was absolutely no leak prior AND TO THIS DAY IT STILL LEAKS. I love the mechanics but do not like his receptionist. She on the other hand is very rude. As to be expected, he went up in prices like all do, but if I want to pay dealership prices, I will go to a dealership. He was much better when he didnt have a receptionist...My business has been going elsewhere. When she is gone, I will consider returning. My opinion. Great mechanics, great owner, poor office person.

I could not refer these guys enough! We all dwell on the cost for car troubles, and these guys…read morereally helped me out cost-wise & provided me with a car for my only means of transportation at no cost! They even checked back to make sure everything was running smoothly. Great service & hospitality is what you're getting here. Thank you Soddy Daisy Speed shop!

Pretty sad when the guy on the phone didn't even know that the Cummins motor goes in a Dodge ram…read moretruck. Update. Owner called me to chew me out for my review. This place seems pretty shady. I wouldn't recommend having them do anything. His argument was we don't work on diesels. Fair enough but who doesn't know what a Cummins goes in? Especially at a mechanic shop?

Pros: very good mechanics , pin point what is wrong with your car. Cons: You are charged…read morefor every little thing , they dont tell you that you are charged for diagnostics, tow bill , other companies wave the diagnostics test if you let them fix your auto, like Maxi Muffler , which has certified mechanics , we had a fuel pump replaced on our car at Tranthams and was quoted 575.00 when we went to pick up our car it went to 922.00 Sticker Shock, I needed work done to my Buick, I took it to Maxi, if you have a fortune to spend go to tranthams if not find someone else.

Summary: Overbooked results in long waits…read more I had read/heard good things about this place, so I was initially happy to have them work on my project. However, that's where the problems started. Week-after-week they'd promise to start on my project and then fail to follow-thru. Clearly, they have too much work on their plate. Finally, I gave up on them after waiting more than a month for them just to get started on the work of installing my crate motor. Ultimately, it cost me $175 just to retrieve my property!

Premier is BEYOND premium! Wishing I could give 10 stars…read moreout of 5. This nightmare has been the BEST Blessing of the millennium ‼ Trying to find a repair shop on a Holiday, a thousand miles from "Home," being warned NOT to drive my Precious Lincoln by all internet informatics- absolute outlook being gloomy; I woke New Year's Day searching, being told (when I DID find an open shop) that my MKT needed dealership care- I reached out to Premier Automotive Specialists..... My Nightmare immediately turned into a dream come true. Josh was confident that THEY could take great care with my car anything and everything would be just fine. They offered towing if necessary, and (unbelievably) immediate service!!! This Connecticut girl actually got her car started and followed her friend on over to Ooltewah to Little Debbie Parkway and The Best ( most beautiful) Sight of the New Year's ever! I've never seen or experienced anything like THIS place. I felt like I was at a five star hotel. When texted while awaiting diagnosis- I was shocked in two ways.....The severity of and the number of issues, Their access to parts immediately, their ability to remedy each and every malady and malfunction and SAME day service. Practically the entire charging electrical system, belts, brakes, differential servicing, truly too much to mention here. My worries regarding price point quickly addressed, and again my worries just evaporated. These folks really did a weeks worth of work on my Precious Lincoln MKT in a SINGLE DAY‼. I've found MY favorite, MY Premier place of choice for any and all car care needs. Josh and Mike along with the entire team of experts were 100% over and above EVERY hope or expectation. The price points? Amazing- now, if only I could manage to find the right words to describe the Good Will, or Great work this miracle team performed for me today......the Peace of mind that comes with their thorough safety inspection alone is priceless. Their communication along every step of the way was unlike any other ever. No regrets-this entire experience actually such a GREAT surprise-I never thought this horrible start would bring me such happiness. Thank them for me (again) and your Welcome, in advance for this honest and true recommendation!

If I could give 0 stars, I would. Do not bring your car here…read more The people that work at this location WILL scam you. They towed my car from a Firestone so they could "save me money" on a repair. They quoted me about $300 less all said and done. I told them full-well that I did not want to spend more than $2000 on my car. Over that point, my car is not worth putting more money into in my mind. AFTER the drive shaft was completed, they did a test drive and noticed that the engine mounts were bad. That would be an additional $3500. They explained it was very important that they complete the service because it could cause the drive shaft to fall apart again -- what was just fixed. Also, I had a team member say my car was worth way more than what it was actually worth in attempt to get me to approve the second job plus the scare tactics. They say they offer courtesy cars too, but there were none for us to use for 4 days either. Fast-forward to a week later since dropping it off, the manager ended up giving us a $150 credit. Complete BS. We explained that the initial inspection needed to be done. This way we could be quoted the end cost accurately. They said there is no way to know the engine mounts are bad without test driving it. In the video they showed of my engine bouncing, my car was stationary. Really? Absolutely no way it can be seen? Mind you, in a Google overview: "Yes, failing engine mounts on a 2012 Mercedes C300 can often be identified visually or through a stationary bay test without a test drive. A bad driveshaft affects the driveline while moving, but it does not prevent you from inspecting or testing the engine mounts while the car is parked." Can't make this up. There are several methods to check the engine mounts without a test drive. My car still sounds like shit, too. Waste of $5,500. Don't be fooled by the niceness you hear in your initial call.

professional great people honest.. I will highly…read morerecommend!! They will not lie to you ..

BEWARE OF Billingsley Automotive and avoid taking your vehicle here for anything. My father took…read morehis car here for an alternator, the car never ran right afterwards. He took the vehicle back to have them investigate. They explained to him that the radio was shorting out and was causing the battery to drain. When my father arrived to pick his vehicle up, upon leaving noticed they completely destroyed his dashboard. He immediately turned around and took it back. They claimed his dash was already like that and said they never touched it. This is a complete lie. I know for a fact his dashboard was not tore up like this at all. They completely destroyed the dash when they tested the radio and then claimed they never touched the dash.....you can't test the radio without removing it, you can't even get to the wiring without removing the head unit. I WOULD NOT DO BUSINESS HERE. Instead of them owning their mistake, they chose to lie and claim it never happened then said they took pictures of the dash when it was dropped off because they knew he would blame them, again another lie. We will be reporting this to the BBB. Taking advantage of people and damaging property then claiming it's not their fault.

Absolutely the best around. Honest folks with honest prices. They always provide high-quality…read moreservice and go above and beyond to ensure everything is done right the first time. I brought my car in for a brake repair, and they completed the job efficiently and thoroughly. I wouldn't trust anyone else with my vehicle!

Great work on my c6 z06. Cheapest labor hours in Chattanooga, and did me straight up. Seems every…read morebad review is people who took something personal, or tried to do things on their own and messed up causing more work. Take it to the masters.

This place is the WORST place in the world to take any vehicle for repair!!!! I took my 1978 GMC to…read morethem back in 2021 December they kept it until July 2022 when they towed it back to my house after I payed them $4,127. I had told Gary that my buget was limited but he never called to let me know ghat my bill was getting higher and higher. It ends up they got the knock fixed, but it couldn't be driven cause it never would develop power. As of now I finally got all of their screwups fixed mostly vacuum leaks many vacuum leaks!!!!!!!! As Ihave left in other reviews if you even faintly think you might take your ride there, have your wife, a friend, so a total stranger SLAP YOU IN THE FACE UNTIL YOU COME TO YOUR SENSES!!!!!!!!!!!!!!!!!! By far the worst experience I've ever had!!!!!!!​

Valvoline (Ringold) screwed up my truck. Bill at Birkhead Automotive took great care of my truck…read moreand had me back on the road within a couple hours! A great experience! Thanks

This establishment has become my go-to maintenance shop. Bill has worked on my Mercedes, Taurus,…read moreEscape and Dodge truck. I've tried all the shops in the local area over the years, it cost me several thousand dollars to finally come upon an honest and qualified maintenance mechanic. Just a personal note: If you are reading the "One Star" reviews, please consider the writers logical thought pattern and consider what the otherside of the coin looks like! Nonetheless, as an old time master mechanic I can unequivocally state that this shop is the best you'll find in Eastridge, TN. Thank you Bill for the great work you and your wife have provided my family and I.