Expensive. Shitty attitude at front desk. Owner arrogant. Won't go here. Not a fan at all.

Car wash doesn't have great reviews but I still tried in on a whim. Very impressed with quality of wash and the equipment inside looks new. A little pricey $28 for the platinum wash including a $1 up charge for my ram 1500. But I think it is worth it. And it truly is a hand wash car wash. If your local and need your vehicle cleaned there is nothing to worry about read more

Quality Car Care - Car Wash Near Me - Verona, New Jersey

This place is awful .. mats never vacuumed back of car not vacumed inside doors dirty not cleaned what are they doing for $21. I'm calling tomorrow I want to bring car back horrible car wash. I understand they were business today but vacumn try to make the car look good. read more

I really wanted my second visit to this place to go better then my first since this car wash is conveniently located to my job. Low and behold they call me over once my car is done. I walk around to passenger side door just to make sure that the huge maroon colored bird poop is completely vanished and there ir is staring back at me after a $20 car wash. How is it even possible to miss a major bird dunk right on the center of the door? Besides not caring much about the quality of their work I see no other way. The first time I took my car, bird poop was left on my rear view mirror. I'm done! 2 strikes are enough. Absolutely no excuse for this crappy job (pun intended) read more

Don't go - They doubled prices, don't show you the options - They did a terrible job. Never going again.

Left streaks and scratches. Crappy wax job that I paid extra for, and they didn't do the roof. It's just bad all around. They left some brown spotting all over the finish of the car that they blamed on "fallout" (industrial pollution). DO NOT GO HERE. read more

Horrible car wash!!! Went there 2x last yr and had stuff stolen!! Ice scrapper, snow brush, a CD, and some change. I wrote an email to manager complaining all he said was, "there's no proof" I'm never going there again! read more

I bought a used car from of a gas station lot,the car was so filthy that I knew I wasn't going to be able to clean it. I took a ride to Quality Car Wash on Bloomfield Avenue in Verona.I pulled into the car wash lot and asked If anyone could please clean my car for me(it needed a entire interior detailed washing). Paulie came over to my car and said that he could help me he asked how much money did I want to spend cleaning it I told him it didn't matter I just wanted the car cleaned . He told me that it would take about two hours and if I was going to stay or did I have someone to pick me up.I told him that I didn't have anyone to pick me up and he offered to give me a ride to my home and also offered to pick me up if I needed a ride back. When I came back to pick up my car it was so amazing how clean it was. They went over and beyond to clean that car I felt as if I had a brand new car. The service was beyond excellent.By the way it was my first time meeting Paulie and his team. they treated me as if I was family. Thank you Quality Car Wash Services. I truly recommend anyone that ever need total detail interior cleaning. Not only was the inside of my car clean they also clean the outside. My car looks brand new. Paulie thank you so much for treating a total stranger(me )as if I was your family you are simply the best. read more

Honestly i would never come back here again. There way over pricand they didnt even do a good job my inside is still filthy. I should of went to my regular spot but i was desperate for a cleaning. Never again read more

Update. I was told I would be called on Monday to resolve my issue with getting my wheel fixed. Its now Wednesday and "Joe" the manager won't return my calls. Now left with a costly bill to have a wheel refinished. I'm an enthusiast level, and i really love my car. If you really love your car, don't go here. read more

I came here yesterday after a can of soda exploded in my car. I spent 40 dollars for a "super cleaning" and 40 minutes waiting only to discover on my way home that my car was still a mess. They only cleaned my passenger seat but there was still soda splatters EVERYWHERE. They left a wet towel in my car so i just decided to take it as a loss, pull over and continue to clean the spots that they didn't. This morning I discovered that my registration that I keep in my door is missing. I will be going there when I get off to see what I can do about all of this. I am exremely disappointed. read more

This is the second time I had a terrible cleaning... if you want to call it that. So I gave them one more shot....Today, my daughter asked for detailing because our dog threw up on the rug and in between the console and the seat. The guy said we didn't need detailing and just needed the $40 presidential wash. The vomit is still there, the cup holders are dirty and the trunk was not cleaned. I'm going back tomorrow for my refund! read more

Only car wash I go to, live in North Caldwell and they do exceptional work. The owner is a great guy and is always making sure his employees are doing their work up to his standards. My car came out with soap still on it one time and I didn't even have to say anything he told them to bring it back around and re wash it. Great service. read more

This was my car wash of choice. It has definitely gone downhill though. The part that rinses your car before the foam wax is applied has been broken for some time. If the foam wax doesn't get through the soap suds it can't protect your car... This needs to be fixed... read more

I have been going to this car wash for years and was pleased with the way my car was cleaned. I agree about the point when they get busy that the quality tends to slip especially at the end when they dry it off. However, that's why I go as early as possible in the morning. They are not too busy and do a wonderful job on my car. I recently got my SUV detailed and was nothing but impressed with the end product! My truck looked like new for a 2008! Old scratches were gone and the interior was amazing clean! The guy was meticulous and wouldn't let me leave until he finished cleaning an area that he noticed needed some more attention. read more

Prepare to wait if there's a line- but that's because they do a very thorough job of cleaning the vehicles. The menu is pricey but you get what you pay for in quality. It's a 'hand wash' facility & the owner/manager is on site to ensure great service! read more

These guys are so thorough and professional, I may never look at another car wash. Thanks for making the miraculous happen in my car. 5 grateful stars. read more

It has been a couple of months since my last review. I wanted to raise them up one star. I am finding that if you request for certain cleaning to be done, it is done without hesitation. Although I would hope some things would be expected, I don't find it hard to ask them to pay more attention to certain details of the car that are important to me as a car owner. Not to mention they are open in even 30 degree temperatures. read more

This place lost my cup holder liner. It's not a big thing but it's one of those things you don't throw out. Must be careless people working here!! How do you do that ? This place is useless !! This place sucks!! AVOID! read more

Generally a very good hand wash and manager is a good guy but when they get busy the workers are pushed hard to get the cars through and they can get sloppy. Today for example they did not clean the inside of my windshield with a $23 gold wash. The time before that they knocked off a piece of plastic trim when vacuuming and said nothing. read more

They do pretty good work, when I'm in the area I go here and they make me happy. Better then another local place I used to go to.

I went there on Wednesday, early morning. My thinking was, going early while they weren't busy and maybe they would do a decent job. They did an okay job of vacuuming. Wiping down the front dash, console, I do a better job with an Armour All wipe. I could see a few spots they didn't even touch. The back rear window was streaky. It definitely wasn't worthy of the $17 they charge. It'll be awhile before I go back there. read more

This is my go-to car wash. Overall they do a pretty good job. But if your car is super dirty, don't expect it to come out sparkling. I like that they do a hand-wash, and when I have opted for extra detailing, the guys do a great job. read more

Don't waste your time! There maybe a big line of people there but don't be fooled. They left globs of soap on my car the one time I went then when I told them to do a better job the next time I went they still left soap on the car. Not to mention you need like 12 visits to get a free wash which is ridiculous! It should never be more then 6! Save your money and go to a better spot! read more

Has this place changed ownership or management? Level of service has really declined the past 6 months. The cars were coming out still covered in soap. Floor mats not cleaned. No one cares. I kept giving them the benefit of the doubt, but no more. read more

If I could give this place 0 stars I would! A few moments ago I paid for a platinum car wash ($26) at this facility. It was not worth the money by far. Not only was there remnants of dirt left behind all over my car but when I asked the so called "manager" to take some extra time removing the dirt he gave me some story about how if he doesn't know what the dirt is then he can't remove it. I explained to him that I have been to many other car wash facilities and that I wash my own car when I have the time and sometimes it takes a little extra elbow grease to remove dirt that is stuck on the car. He then said "well now I'm definitely not removing it!" What a jerk! If this is what you consider customer service then you are sadly mistaken. I left a message for the owner to call me... We'll see if that ever happens. I think it is absolutely ridiculous if someone pays for a platinum service and doesn't receive just that. I will never be returning. Consider yourself warned! read more

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Wow! Rude, unprofessional and the WORST customer service EVER! The manager/owner of this business is clearly the one that sets the tone for what the rest of your experience will be. They have never been great at their actual service but when you add rudeness and discrininatory behavior (actually referred to me as people like you, you know your kind of people...yuck!) Basically, you will want to stay far away from this place! read more

When first opened - awesome. Losing quality and attention to detail as time moves on. The quality decreases significantly the busier they are. read more

This place used to be good. Dry team did not dry my car and they never touched my interior after I paid for the works. I called for the manager and they told me he was not there. I emailed the manger and he told me that if I needed to take my business else where then I should go. He never tried to even make it right. This place has gone down hill. It's a shame because it's hard to find a hand wash place. read more

I have used this car wash a number of times and it's been OK. Mind you, I'm not meticulous about my car. After all, it's just a car! Went yesterday, no waiting. The inside needed extra attention so I upgraded the service. The job was terrible. Interior vacuuming was minimal, dust remained on the door handles and dash, the trunk was not cleaned at all (hatchback) The location is very convenient for me but I doubt I'll be back.Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

The good The car wash itself was solid. They have a big crew of people giving the cars thorough attention inside and out. It's pricier than some of the other spots,but I suppose the extra care and attention balances this out a bit. The bad I had no idea they force you out of your vehicle while the car is being washed. I explained I had a very young baby, quietly sleeping in the backseat and asked politely if I could remain in the vehicle. At the very least I asked if my wife could remain in the passenger side or back seat with the baby. They gruffly refused, forcing me to take my infant out into the cold because there was no way to back out of the facility. There should absolutely be an option not to have the interior of the car dealt with. I don't understand why they couldn't make an exception and just wash the exterior to let a little infant sleep peacefully. read more

I ordered the Silver Service with added tire shine... 23 dollars.... outside looks good but then I jump in and there are still empty water bottles in the back seat and wet coffee in my cup holder is center console that obviously they didn't bother cleaning.... then when night fell I'm looking in my rear view mirror and can see dirt smeared all over my rear glass from being wiped down with a dirty towel. This is a typical place located in nice neighbor and so with that being said they charge WAY to much and get away with it. I'll take my 23 dollars and go somewhere else and have change over to buy lunch ! Avoid read more

I've been coming here for over 35 years - my grandfather used to bring me with him to get his car washed when I was a little girl. That said, the last couple times I've had my car washed, the work has been shoddy, and today was the final straw. I brought my three week old Mini Cooper to be washed, and ordered the 'Platinum Service' , specifically pointing out that due to a recent road trip, there were a lot of dead bugs on the bonnet of the car. The guys taking the cars in at the beginning of the line indicated it wouldn't be a problem (said nothing about requiring additional care or chemical application), and I went on my way to watch the car go through the wash. Once I was told it was ready, the back seats hadn't been wiped down, nor the back doors. The bugs were still completely remained. The steering wheel was streaked and greasy with Armor-all, as was the navigation screen. The rubber mats are now stained with droplets from Armor-all, as well. When I asked to see the manager, he nastily told me that the backseats as never included in the wash, but "as a favor this time", he'd wipe them down. As for the bugs, he proceeded to use what he called a bug sponge that he claimed was used on Maseratis. Well, it put some nice, big circular scratches on the front of my car. Oddly enough, once I pointed that out, the rest of the bugs came right off with just some spray and a few minutes' soaking. The manager applied some liquid wax in an attempt to cover the scratches, telling me that was "all I was getting for free" and walked off. Wow. Just, wow. I guess asking for a clean car without additional damage after paying $26 at a car wash is too much to ask. read more

Went today for full car wash/ vacuum. Great car wash. Several workers dried my car... inside out. When I got into my car there was a $5 on my seat... I knew it wasn't there before. I called the man over to say I thought one of workers dropped it... he told me he found it under my seat... such honesty!! I told him to add it to the tip jar. Def will go back read more

Total ripoff! Changed price on me and made me pay or I couldn't get my car back. Don't waste your time here.

The only thing nice I can say about Quality Car Care is that it's conveniently located near my home. They do a below average job and charge above average prices. They miss obvious stuff every single time, such cleaning out cup holders or actually washing rubber mats as opposed to just spraying them. Today I paid $25.99 for a platinum wash and they didn't clean my back seat. Apparently you need to pay $1 extra is you want that done despite the fact that the menu says platinum includes the interior. They only mean the floor. Which in my case was barely vacuumed. Last I checked my back seat was part of the interior of my car. When I called to complain, the girl who answered the phone was argumentative and not helpful. When I pointed out that I now understood why their reviews were so poor, she called me rude and hung up. Outstanding customer service to boot! If you can find anywhere else, go there. Have heard plenty of horror stories of them causing damage and not taking responsibility. Bottom line is bad service served up with a bad attitude at a steep price read more

ZERO STARS....I been a customer for a while, and couple of days ago their machine scratched 2 of my brand new wheels, I told the "manager" which I think its also the owner, and he treated me like I was trying to scam them and told me I curbed them somewhere else, he leveled down and he even had one of his employees to tell to my face that my wheels were scratched when I got there, and I KNOW its NOT TRUE because I always take a good look at my car before and also when they are going thru the machine, he didn't even want to listen to what I had to say..he was more worried about calling me a scammer pretty much..."because we do 1000 cars a day and that only happened to you, ever" .....so if they scratch your car, curb your wheel, break or damage something, expect them to make up any type of excuses not to admit they messed up. SHAME on the manager and employee who lied, very unprofessional, while I asked the rest of the employees and they had to stay quiet otherwise they would probably get fired, but I'm sure they know the truth but won't confirm(because they will likely be punished) or deny(because they know exactly what happened). I feel bad for the good employees who work there, they should be working somewhere else, they are too honest to be at that place under this "management"(if there was any). If I was the owner of the company, I'D FIRE THAT "MANAGER" ON THE SPOT. read more

Not sure what all the fuss is here w such negative reviews. It's a car wash. Your car is either clean when you leave or it's not, and I don't get how it could not be given that the car wash is a machine like every other car wash. Service I received was fine and my car was clean when I left. read more

Place was terrible I paid for platinum package plus express wax came out to about 40 dollars they left my all weather mats soaking wet and thrown in my trunk on top of my belongings and dirt and water all over. They also didn't do the express wax even though I paid for it... had I not saw all the water spots they didn't even bother drying I wouldn't have realized they didn't do the express wax. When I told them they didn't do it they said oh sorry and did a half ass job in about 30 seconds leaving spots of spray wax u wiped I then leave and when I stopped down the block I noticed they didn't even put the tire shine on the tires or even clean the rims which is supposed to be part of platinum package so I went back and again they half assed putting the tire shine on and didn't even wipe the wheels. I saw high prices and sign that said best car wash in Essex county so I figured I was going to get what I paid for but def not the 12 dollar car wash in Newark does a better job do your self a favor stay away read more

After 3 visits to this car wash, they truly deserve 1 star. First visit, they sprayed the inside of my doors (all 4) with a cleaner and didn't wipe it off. I literally had white streaks dripping down all 4 doors. Second visit, I paid almost $30 for a car wash that included cleaning the all weather mats. All they did was shake the dirt off, they were still filthy. And they left a filthy dirty wet rag on my back seat. Had to go back for them to clean it. My last and final visit, I was driving a Mazda2 (which is not much bigger than a smart car) it's a very small compact car. I was selling it, and I asked the manager how much to get a full detail. He told me that car is considered an SUV because it's a hatch back and the price is $220. Absolute rip off. I drove a few miles down the road and Fairfield Car Wash charged me $110 waxed, shampoo, the entire detail. And they claim to be one the best car washes in Essex County? Lol. Will never come here again. read more