Worst possible experience EVER imagine buying a car outright and within 24 hrs the car won't start. Andrew the salesman then blames you for leaving the lights on. (I didn't even had video proof): but let's entertain that nonsense for a sec. If the lights were left on and the battery drained then explain the car not starting with a brand new battery? I'll wait! Bloody moron With an As Is Sale: in order to protect yourself ALWAYS be sure to ask; if there anything wrong I need to know about this vehicle? Doing this covers you legally if sold a lemon but signed as as is contract. Why? Because if you buy the vehicle and something happens it means the sale was a deception by fraud. Andrew is somewhat of a simpleton and was rude and disrespectful! He clearly stated it was may fault the car would not start because I left the lights on?! A man with no integrity is not a man. That's demonstrates bad character. As a US Disabled Military Veteran I am disgusted that this not only lied to me but attempted to defraud me of my money! read more

emailed the dealership about a car I was interested in and got a reply back with all the positive things. Immaculate interior and exterior, non smoker, nearly new tires. So I drive 90 miles to go look and when I pull up the first thing i notice is a completely bald front tire and a giant burn in the front seat. get in and there is damage all over the dash. Finish missing, scratches, cracks. I try and open the glove box and it falls out of the dash. Before I hand the keys back I open the rear hatch to find broken and missing trim all over. I should have read the recent reviews. read more

horrible.I bought a cadillac xlr and on the way home,after about 30 minutes drive,stranges light start to pop up on the dash board.I stopped at the cadillac dealership in macon ga and oh surprise the emc ( engine control module ) was from another type of cadillac.this is a fraud.also the bcm ( body control module was inoperate because corrupt by the fake ecm.no possible to repair because these modules are not made anymore by delco,subsidiary of gm.bcm are discontunue too.this why they put a wrong module inthere to sale it anyway.knowing that this people are a fraud,be carrefull take you tester with you !!!!!!!! read more

Well I had a very different experience buying a hyundai sonata there after my previous one was totaled in a collision. I did take the car to a mechanic, found a few things,, and then negotiated for a lower price. I found them to be cooperative and fine to deal with. I would recommend checking them out if they have a car you are interested -- of course, anytime, an informed buyer is a good buyer (use Edmunds and other such sites to be ready to negotiate as an informed buyer). Shelley B. read more

I called this company in November 2020 about a truck they had listed on their website and Autotrader. I was unsure of the company so I never called them back. They emailed, called, and texted me every single day. Called from different numbers. They contacted me multiple times throughout the day and I did not answer. They happened to call from a random number 3 weeks later and I answered and the lady I spoke with Jessica Cutler asked if i still wanted the truck and said they still had it and to complete the application. This is on a Saturday. So I do the app and they don't call back or even run the credit for two days? Then I never hear anything back. I call them and they verify my information and say they will call back then don't and email me this 2 days after I applied abd they stalked and harassed me for weeks about this truck: The vehicle you inquired about has sold but we have many similar models available. Please visit our website for great selection of vehicles. www.procarsforsale.com Let me know if you see something you are interested in and we work out on a deal. After they did multiple inquiries on my credit they either never had the car listed or literally sold the car they harassed me about for weeks and had me apply and waiting for financing terms then sold the vehicle after telling me I can put the deposit down to hold the vehicle and ensuring me the vehicle was there. THEY REACHED OUT TO ME EVERY SINGLE DAY ABOUT THIS VEHICLE. These people do bad business and are fraudulent I would not do any business with them. Once they have your information they start lying they seem to be using bait and switch tactics and completely unprofessional and unethical. I'm not sure why a group of people would harass someone for weeks about a car then allegedly have sold it the day the person applied now the vehicle is gone? What a waste and disregard of a persons time and credit inquiry. To add insult on injury they suggested another vehicle after I has already stated I wanted a specific year/make/model. These people are liars and are falsely advertising things they can not deliver and will not answer or call you back once you apply and will sell a car they are working on financing with you! Typical shady desperate low level business tactics. You have to be extremely desperate to stalk someone for weeks then get in negotiations to contract for a vehicle then sell it to some random person with disregard to the person originally interested and complete disregard to the harassment phone calls and emails you've sent to the original person just to sell to some random person! That was a complete waste of time ! Do not work with these people they are cowards and never called back they just sent an email that they sold the car THEY BUGGED ME ABOUT ALL MONTH. read more

We just bought a car at Quality Autos and they are very friendly and professional. This was the best car buying experience I have ever had.

If you want to deal with your stereotypical "car salesman" and be treated like an idiot go here. I was told sticker price was the best they could do and they don't negotiate. I guess I looked like a fool to Ali. They must think they are the only ones selling a Honda Odyssey. BTW...I looked up their reviews online before I went and should have expected as much. Don't waste your time. read more

**BEWARE** 23 DAYS after purchasing the car left us on the side of the road! It was hauled to a dealership who said the transmission needs replaced! $4000 in repairs and the codes had been turned off!! I called Quality Cars explained situation and was told "absolutely NOT cover should have purchased extended warranty" I know it was purchased as is however 23 DAYS later .... Do not buy from this dealer!! read more

Not very knowledgable and car we test drove smelled like cigarette smoke....and it was a fairly new car....bad experience.

Quality Cars SUCKSI purchased a car from them that was Suppose to be New but my car caught on fire then after that my Warranty company sent them a check to go towards paying my car off and someone from the office took it and cashed it in. I've been calling about it and I've been receiving LIES AFTER LIES AFTER LIES ‼ Now whenever I call NOBODY picks up the phone. They are very slimy and I wouldn't recommend ANYBODY to go there. read more

Do not go there. They are dishonest and will rip you off. They sold us a car and flat out lied about the damage it had. If I had the time and money to pursue a lawsuit, I would. read more

I would not recommend this dealership to anyone!!!! If you do consider purchasing a vehicle from this dealership, I would definitely take the car to your mechanic before making a deal! This is what I did and the first vehicle would not have passed emissions and it had a lot of mechanical issues, even though it was a newer model with low mileage. I decided to give them the benefit of the doubt and take another vehicle. My mechanic did not recommend this vehicle as well! It needed a lot of work!! When I confronted the owner he said that we shouldn't waste each other's time. Well too late! He already wasted my time! Terrible customer service and they are selling LEMONS!!!! Do not buy a car from this dealership!!! I would have rated it ZERO stars if I could! I'm so glad that I did not purchase a vehicle from this place!!!! Terrible!!!! read more

The best car buying experience I've ever had. They were advertising an older Volvo that I had and interest in but couldn't get there before it was sold. The salesman, Morris Miller, is a true customer-service oriented salesman. There was no pressure. None. I was allowed to take my time and look around the lot and ask questions. The inventory is huge. The gently used Honda Accords were an attention getter. Many looked brand-new. Having owned my last Accord for 14 years, I thought "why not". We test drove and later bought a 2010 Honda Accord in great shape with only 28,400 miles on it. Super great price, especially after comparing to the Kelley Blue Book value and other sources. No hassle, fast service. No waiting, like at the big dealerships where the process took hours! I was in and out in an hour. I highly recommend Morris Miller and Quality Cars. He's professional, friendly, and knows quality cars. read more

I worked at this dealership and sold three cars but the owner won't pay me. when I called to ask for my check I was told that the owner would have to decide if he was going to pay me or not. I spent my own money to advertise, I came in on my day off because the manager said I had to to finish up a car deal, but the men sales staff didn't have to do that..I should have known something was up when the owner would not tell me exactly what he would pay me per deal..the flat commission rate is at least 150 per car so he owes me 450 bucks...you know what everyone buy your car here because this store owner really needs money...he must as he would not pay a hard working woman for selling three cars and I was so disrespected by a sale person there the office manager had to write up an office memo to remind people not to call others names!!! yea buy your cars here people this man needs your money and mine read more

We were drawn here by the low priced cars. It appeared that this was the only place we could pay a reasonable price for a Honda Odyssey. Sadly, there's a very good reason for their prices. These cars are SUSPECT. First test drive we took, the brakes were completely shot. Wasn't even safe to test drive. The next van we took to a mechanic for a pre buyer's checklist; and found a LONG list of problems; including a 1 inch layer of rust underneath, bad serp belt, mold in the door panels (Hurricane car maybe) among others. 1 Car : Maybe a fluke. 2 cars in a row : AVOID THIS PLACE AT ALL COSTS. Oddly the salesperson was very nice. Very low pressure, chilled out. Too good for this lot, I think. read more

Id like to share my experience buying a used vehicle from this dealership. Their facilities there are really nice, the building seems like its brand new. The buying process is easy because they obviously want to get rid of the vehicle. But it is their BS after... When I test drove the truck I recently purchased there were a few MINOR things that were wrong with it, the main thing being the breaks. They assured me that the BREAKS WOULD BE before I purchased the truck which was to include new rotors. Saying, "I cant sell you a truck with bad breaks". Two of the tires were obviously leaky as they were really low on air when I got there. They said "Thats a non-issue, we will repair the tires if possible or put different ones on" and again "I cant sell you a truck with bad tires". The final thing we talked about was all the door dings. The sales manager and I went outside to look at the door dings and discussed what he would/wouldnt fix and came to an agreement on those spots. So when I pick up the truck 3 days later, the door dings that we agreed that would be worked on were never touched, the tires were just filled with air, and the breaks seemed to be fixed. I thought everything was good....Fast forward a week later, those two tires are still leaky and need to have air put in them every 5 or 6 days and my brakes are squealing and screaming very loud. Apparently they just put a band-aid on the problem by putting new rotors on the truck but leaving the bad break pads on! So when going 50mph or slower, I have a truck that screams while going down the road. I know its an easy and somewhat inexpensive issue, but they charged me a $600 RECONDITIONING FEE...For what, 2 new rotors for the front and some air for the back tires??? After talking to the sales manager up there a few times, I cant get a call back about them finishing the break job they were supposed to do. Then I got the sales manager telling me he cant take care of me every time something happens to the truck...I never even asked for them to do anything about the tires / door dings they said they would take care of and didn't. I just want the break job completed they started. There was a few other knick knack things that arent really big enough issues to mention here as well. I would have taken the truck back if I could have. I will not recommend this dealership to anyone. read more

Had a customer bring in a vehicle they just purchased (purchased within 72hoursfor their teenager's first car) from this dealer for a noise when in Drive or reverse, they also had my shop do a vehicle safety inspection. Brake pads at metal to metal, right front caliper was seized, all fluids low/at minimums (oil was a quart low and not changed prior to purchase). Multiple body panels has signs of new paint and over-spray on other body components. If cars like this are coming from this dealer on a regular basis they need to be shut down and license seized. AS AN EXPERIENCED MECHANIC DO NOT PURCHASE A VEHICLE FROM THIS DEALER!! read more

I am the mother of the 16 year old described below. He was so excited about his first car and used the money he saved from working and gifts since he was a little boy. When we took it to a mechanic he found what he described in the earlier post. He recommended that we tow it back to the dealership and my son was very lucky the brakes didn't fail while he was driving on 285. I spoke to the dealership and their lack of concern for the safety of my son was heartbreaking. How can a person sell an unsafe car to a 16 year old to drive is beyond my comprehension. Now my hardworking,honest son has lost all the money he saved for 16 years and is without a car. I pray this never happens to anyone else and I also pray he gets his money back and is able to purchase a safe and reliable car. Dana read more

I just found this place to put a review or I would have put one here long ago. This dealership absolutely SUCKS! They sold me a car with frame damage and did not disclose it. I drove 3 hours to purchase this car and knew no mechanic in Atlanta to take it to. It was pouring rain when I left at 6:00 pm. when they were closing. The car had several issues on the drive back home. The wiring was not grounded and had no interior lights. A tire sensor went out on the way home. The car had a bad vibration at 55 mph. Long story short they helped with nothing and I spent over 500.00 at the local Honda Dealer PLUS a new set of tires only to find out that the car had the frame damage so I traded it, lost money and when I cancelled the extended warranty that paid for nothing the company refunded their part back to the dealer. I had to call repeatedly to get the money. The dealer owed me a portion of the commission back which they refused to refund so I took what I could get and chalked it up to a very BAD experience. That was my 9th car purchase and the ONLY time I have ever been ripped off completely. I can promise it won't happen again like that. I would NEVER buy anything else from these CROOKS!!! read more

I bought a vehicle from these guys at about 6pm and did not have the opportunity to have a different mechanic look at it before hand because of the timing. Their mechanic assured me that although it had some cosmetic needs, mechanically, it was sound. At the first opportunity, I had it inspected and found out that IT HAD A BENT FRAME. Now, this leads me to one of two conclusions: either their mechanic is utterly incompetent and really did not know the frame was bent, or he knew very well that it was bent and he (and the salesperson) lied to me about it. When I brought this to their attention to allow them the opportunity to do the right thing, by me, they refused to take the vehicle back. Ultimately, the mistake is on me, but I just wanted to let everybody know not to do business with these guys. They are dishonest and irresponsible businessmen. read more

I too had a great buying experience at Quality Cars, Inc. Sales staff was friendly and seemed to care. However....I was fooled!!! I purchased a car in May that (Quality Cars) they had damaged the rear view mirror. I got a WE OWE form. It is now July and I have yet to see this mirror. I have called every week and at the beginning I was told it has been ordered but they have not received it yet. Then about a month ago I called and was told it was in. I drove all the way there (about 70 miles) only to be told we were mistaken, but as soon as it gets here we can send it to you to save you a trip back. GREAT!! 1 week later...I called and it has been sent, 2 weeks later...I called and it has been sent, 3 weeks later...I sent an email asking about it and got a phone call from them telling me he was sending it out that day, the next week I call again it was sent yesterday. They have no intentions of honoring the WE OWE!! read more

I tried to buy a vehicle from quality cars, they took all my info over phone and went ahead and run a credit check, I was told they would let me know in a couple hours, I called them a few hours later, and was told they sold my car that I was going to buy. I was told that someone came in and bought it....... I was waiting to get my credit approved. I called them early in the morning they sold my car to somebody else before I could get my credit approved. DO NOT buy here, they give you the run around. Look elsewhere !!! read more

NO STARS! Buyer beware!!!!!!!!!! I purchased a 2007 Mini Cooper from Quality Cars, Inc., 1090 Hagood Circle NE, in Marietta on July 11th for $11,000. I checked the Carfax and it was clean. I researched the company, I thought. The car had less than 70,000 miles on it. I thought that I had gotten a fair deal. However, the check engine light came on before I got home with the car. (I live about 60 miles south of the perimeter). I didn't know at the time that if you unhook the battery from a car it resets the computer and none of the warning messages will show for about 75 miles (depending on the auto maker). I know it now because the light came on in this car just as I was exiting I75 in McDonough (about 75 miles). I called the dealership and advised them what had happened the next morning (because they were closed by this time). I told the sales manager that I would take it to my mechanic and see what was wrong and let her know. The car was taken to the shop the following Monday morning and has been there ever since. As soon as he fixed one thing something else would tear up. I continued to call the dealership and leave messages throughout the process. Of course no one would call me back. My intention was to repair the car myself. I made the mistake buying a used car from a car LOT. How much could it be? Late model car with low miles. Well $2500 later I find out that the only fix is a new motor ($8000 + labor). I begin calling the dealership again. Guess what the sale manager has changed. I finally went all the way back to Marietta. All of this happened within 90 days and less than 800 miles on the car (all but 100 of which were put on by the mechanic in trying to repair it). Spoke with the manager. Asked that they just help us with the car, didn't ask for my money back. Told him that we were willing to eat what we had already put in the car for repairs if they would just help us resolve the issue. Was told by the new manager that the owner was not in but he would let me know on Monday. That was last Friday. I called today at lunch, of course he was with a customer and was to call me back. Finally my husband called at 4:00 and was told that we were on our own because it had been more than 90 days. IT HAS NOT! I know that $11000 for a car, $2500 for repairs and $8000 + labor (which will be at least twice the cost of the new motor) is not a lot of money for some people but it is for me! My husband and I bought the car as a gift for our daughter who had just finished her first two years of college and was transferring to Georgia State. Needless to say she moved to Atlanta in August without a vehicle. I am a state employee and my husband is disabled as of earlier this year. We cannot afford to lose this kind of money. As I am sure most of you can't. Well now I am in the process of hiring an attorney to sue for fraud. No telling what that will cost me but it will be worth it if it teaches the people a lesson. Please don't think that I am exaggerating, I have all the paper work to prove everything I have said. Learn from me: NEVER BUY A CAR FROM A CAR LOT certainly not Quality Cars in Marietta. Go to a dealership, at least they have more incentive to not sell LEMONS. And remember even due diligence is not enough when purchasing a used car. And by the way, someone keeps taking my posts down from the Quality Cars Facebook page. Wonder who? James M. Allen read more

I was in desperate need to buy a car and went here because they had some low prices on a couple of VW Beetles. Got in 1 Beetle and the passenger window switch was taped up and didn't work. Drove it on a test drive and it didn't run at all. Got in another Beetle and has soon as I turned on the ignition, it sounded awful. Saw a VW Cabrio sitting there so decided to try it out. It seemed to run pretty decently minus a couple of problems such as the glove box not working. Bought the car for what I thought was a pretty good price. This car has been a huge lemon! Transmission had to be rebuilt twice. Several sensors have had to be replaced. Several locks and switches don't work right. Managed to pull the lock out of the door while unlocking it. Electronics have been spotty and have had times where the alarm goes off when it is not suppose to Had to have the timer belt reassembled and several leaking hoses and seals replaced. Oh, and the back window became unglued and collapsed on me. You get what you pay for here! read more

On 12/21/12 I purchased a 2010 Nissan Altima from this dealer. On 12/22/12 I drove from GA to NC to visit my family for Christmas. On my way back to GA (12/25/12) my newly purchased vehicle stalled out on me as I was driving on 85 South (about 3 hours from my home in GA). Come to find out, my vehicle had hardly any oil in it. The following morning I took the vehicle to Precision Tune for an oil change, etc. The technician at Precision Tune advised me that my vehicle would need to have an engine flush followed by another oil change to restore the engine from any damage due to the lack of required oil/maintenance. I contacted the dealer, and was initially told that I would be compensated ($40) for the oil change at Precision Tune. In addition to this, the dealer stated that they would perform an engine flush and an oil change. When I got to the dealership after work none of the dealer's promises were kept. He refused to compensate me even after I provided him with the receipt and he said he would not do an engine flush. My grandparents (who are both retired and on a fixed income) purchased this vehicle for me as a graduation gift. The vehicle was purchased in cash. This was the worst car buying experience that I have ever witnessed! The dealer never apologized and even stated that, "it is the responsibility of the customer to make sure the vehicle has oil, it is not his responsibility to make sure the vehicles that he sells have up to date oil changes. I purchased the vehicle "as is", but oil is a necessity. Something as simple as an up to date oil change could have prevented this major inconvenience for my family and I. I recommend that no one do business with this dealer in the future. read more

Sad to say but I had a very disappointing experience dealing with these folks and hope anyone else is very careful dealing with them and would encourage you to go elsewhere for your next car. I almost never give anyone a poor rating but they earned it with me! I spent over $14,500 purchasing a car from them and realized after I paid but before I drove it off the lot that the spare tire and jack were missing and was told they would discuss this with the owner and see what they could do to make it right. I called several times to follow up and the owner was always too busy for the manager to be able to go over this with them - at least that is what I was told. Bottom line it was very disappointing to hear the talk but they never followed through and did the right thing. I don't think it is beyond a reasonable expectation for a customer of theirs to expect a car would come with the required spare tire and jack and if it did not it should be disclosed to the consumer. I am through wasting my time calling them back anymore as I realize they won't do the right thing and I am just wasting my time. Please be aware if you are considering purchasing a vehicle from this company to go elsewhere as they say they want you to be satisfied after the sale but sad to say that is just simply not true. read more